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Multitech QuickCarrier USB-D EV-DO MTD-EV3 User Manual

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Summary of Contents for Multitech QuickCarrier USB-D EV-DO MTD-EV3

  • Page 1 QuickCarrier USB-D EV-DO MTD-EV3 User Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.

  • Page 3: Table Of Contents

    CONTENTS Contents Product Overview ..............................5 Overview ..................................5 Documentation ................................5 MTD-EV3 Specifications ..............................5 Dimensions..................................6 Link Status LED ................................7 Power Draw................................... 7 Safety Notices and Warnings ........................... 8 General Safety................................8 Radio Frequency (RF) Safety ............................8 Sécurité...
  • Page 4 CONTENTS Related Documentation ............................20 Before You Begin............................... 20 Preparing the Modem for a Data Connection ......................20 Using the Radio IP Stack to Make a Data Connection ....................20 Using the Host System IP Stack to Make a Data Connection ..................21 Disconnect a Data Connection Using an Internal IP Stack..................

  • Page 5: Product Overview

    Product Overview Overview The QuickCarrier USB-D is a cellular dongle designed and built for M2M applications. Documentation The following documentation is available on the Multi-Tech website at www.multitech.com/setup/product.go. Document Description QuickCarrier USB-D MTD-EV3 User Guide This document. Provides an overview, specification, safety and regulatory information, and basic operations.

  • Page 6: Dimensions

    PRODUCT OVERVIEW Category MTD-EV3-xx Text mode and PDU mode per 3GPP TS27.005 set for SMS. Mobile-Terminated SMS Mobile-Originated SMS Certifications and Compliance EMC Compliance FCC Part 15 Class B Radio Compliance FCC Part 22 FCC Part 24 RSS 132 RSS 133 Safety Compliance UL 60950-1 cUL 60950-1...

  • Page 7: Link Status Led

    PRODUCT OVERVIEW Link Status LED Link Status Description No power to unit. Continuously lit Powered on. Slow blink (-0.2Hz) Registered on network. Power Draw Radio Voltage Expected Current Values InRush Charge Current in Steady State Steady State Coulombs/cha without Data with Data rge time (max)

  • Page 8: Safety Notices And Warnings

    SAFETY NOTICES AND WARNINGS Safety Notices and Warnings General Safety The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is physically secured at one location and cannot be easily moved to another location. Mobile means the device is used in other than fixed locations.

  • Page 9: Interference With Pacemakers And Other Medical Devices

    ■ Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with MultiTech's accessory specifications may invalidate the warranty. If the device is not working properly, contact MultiTech Technical Support.

  • Page 10: User Responsibility

    SAFETY NOTICES AND WARNINGS User Responsibility Respect all local regulations for operating your wireless device. Use the security features to block unauthorized use and theft. QuickCarrier USB-D EV-DO MTD-EV3 User Guide...

  • Page 11: Getting Started Overview

    GETTING STARTED OVERVIEW Getting Started Overview To use the MTD, do the following: Power up the device. Refer to Turning the Device On or Off. Install device drivers. Use the Connection Manager or follow instructions in the USB Driver Installation Guide for your model.

  • Page 12: Troubleshooting

    ■ Windows 2003 Server 32-bit version To download and install the Connection Manager: Go to www.multitech.com/connectionmanager.go. Click Connection Manger. Open or unzip the Connection Manager file and run the installer (.msi file). When prompted, plug the device into a USB port.

  • Page 13: Account Activation For Cellular Devices

    Each service provider has its own process for adding devices to their network. To find activation steps for your device: Go to http://www.multitech.com/support. Select your device. Scroll to Activation and click Download.

  • Page 14: Carrier Specific Information

    CARRIER SPECIFIC INFORMATION Carrier Specific Information Notice for Devices that Use Aeris Radios One component of your device is a radio. A radio algorithm prevents your device from repeatedly attempting to connect to the network when the radio: ■ Cannot establish a packet data connection or ■...

  • Page 15: 9Xx Oma Unsolicited Indications

    CARRIER SPECIFIC INFORMATION attempt to issue AT commands, attempt to start data connection again, or reset device in an attempt to regain control. Application should wait for a #9xx indication the process has completed before proceeding. Be aware after the HFA process is successfully completed the radio will be reset. The radio may also reset after other OMA functions.

  • Page 16: Oma-Dm Commands

    CARRIER SPECIFIC INFORMATION #913 PRL - Error - network error #915 PRL - Error - update failed for other reasons #DREL Data session release Network Initiated (NI) or Client Initiated (CI) Firmware Update Management Object (FUMO) Notifications #907 FUMO - Firmware DM session started or started again until no more updates are available #911 FUMO - credential error #912...
  • Page 17 CARRIER SPECIFIC INFORMATION AT#OMADMPROXY=<port#>,<URL> Set OMA-DM proxy server port/URL (default http://oma.ssprov.sprint.com:80) AT#OMADLPROXY=<port#>,<URL> Set OMA-DL Proxy DL Server Port URL (default http://oma.ssprov.sprint.com:80) AT+OMADMCEN=<onoff> Set OMA-DM Client feature Disable=0, Enable=1 AT#OMADMCEN? Query the current OMA-DM client status AT+OMADMCEN=? Query OMA-DM available values AT+OMADM=(onoff) Set OMA-DM Client Initiated Device Configuration Disable=0, Enable=1, Initiate=2...

  • Page 18: Using Linux

    USING LINUX Using Linux Shell Commands Testing Serial Ports To test the serial ports created by the driver, type in a shell: cat /dev/ttyUSBx & # echo –en "ATE0\r" > /dev/ttyUSBx # echo –en "AT\r" > /dev/ttyUSBx Note: Sending ATE0 is required, to avoid issues in the terminal output. It prevents the sending/receiving spurious characters to/from the modem when used with the Linux commands “echo”...
  • Page 19 USING LINUX # pppd must not propose any IP address to the peer #noipdefault ipcp-accept-local ipcp-accept-remote # Keep modem up even if connection fails #persist # Hardware flow control crtscts # Ask the peer for up to 2 DNS server addresses usepeerdns # No ppp compression novj...

  • Page 20: Basic Operations

    BASIC OPERATIONS Basic Operations Interacting with Your Device Overview This section describes how to use AT commands to interact with your device. Using terminal software such as Kermit, you can issue AT commands to communicate with and configure your modem. The AT commands let you establish, read and modify device parameters and help you control how the device operates.

  • Page 21: Using The Host System Ip Stack To Make A Data Connection

    BASIC OPERATIONS Using the Host System IP Stack to Make a Data Connection This device only supports packet data connections, such as dial-up networking. To make a data connection, you must use a PPP dialer. If your carrier requires a username and password for the Internet connection, be sure to enter that information into the PPP dialer.

  • Page 22: Example

    BASIC OPERATIONS (-113) dBm or less (-111) dBm 2-30 (-109) dBm - (-53) dBm / 2 dBm per step (-51) dBm or greater Not known or not detectable <ber> Bit error rate, in percent Less than 0.2% 0.2% to 0.4% 0.4% to 0.8% 0.8% to 1.6% 1.6% to 3.2%...

  • Page 23: When Your Device Fails To Connect

    BASIC OPERATIONS The device is in a network searching state. When your device fails to connect Work through the steps below until your device connects. Wait 30 seconds and try again. Wait 1 minute and try again. Wait 2 minutes and try again. Wait 8 minutes and try again.

  • Page 24: Deleting Messages

    BASIC OPERATIONS where ########## is the recipient's number. Send the message. Enter CTRL+Z. The device responds: +CMGS: 255 For example: AT+CMGF=1 AT+CMGS="6155554563" > How are you? <CTRL+Z to send> +CMGS: 255 Deleting Messages To delete one text message, enter: AT+CMGD=I,# where I is the index in the select storage and # is the delflag option.
  • Page 25 BASIC OPERATIONS Wait for response #OTASP:0 Wait for response #OTASP:1 Wait for response #OTASP:2 Modem will reset when done with the activation. Close terminal program. Unplug and replug the USB cable. Check registry with AT_REG? Check the Multi-Tech website for the latest activation information. QuickCarrier USB-D EV-DO MTD-EV3 User Guide...

  • Page 26: Regulatory Statements

    REGULATORY STATEMENTS Regulatory Statements 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 27: International Modem Restrictions

    REGULATORY STATEMENTS Council Directive 2004/108/EC of 15 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility; Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits; Council Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment;...

  • Page 28: Environmental Notices

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 29: Restriction Of The Use Of Hazardous Substances (Rohs)

    2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS). These MultiTech products do not contain the following banned chemicals ■ Lead, [Pb] < 1000 PPM ■...

  • Page 30: Reach Statement

    ENVIRONMENTAL NOTICES REACH Statement Registration of Substances After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”.

  • Page 31: Information On Hs/Ts Substances According To Chinese Standards

    ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.

  • Page 32: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...

  • Page 33: Index

    INDEX Index account activation............13 Industry Canada activation...............11 Class B ..............26 cellular devices............13 interférence des radiofréquences........8 AT Command documents..........5 internal IP stack.............21 Internet connection ............13 Chinese hazardous substances Chinese version............32 LEDs.................7 English version ............31 link status ................7 Class B ................26 Linux Industry Canada ............26 overview ..............20 command mode ............21...
  • Page 34 INDEX delete ...............24 read ................23 safety troubleshooting.............12 modem...............8 turn on/off ..............11 RF interference ............8 signal strength verify ................21 specifications..............5 user responsibility............10 speed................21 Sprint..............14 15 16 stop bits.................21 sécurité verify communication ...........21 interférences RF............8 Windows temperatures ..............5 overview ..............20 text messages QuickCarrier USB-D EV-DO MTD-EV3 User Guide...

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