Kyocera FS-C2026MFP Service Manual
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FS-C2026MFP
FS-C2126MFP
SERVICE
MANUAL
Published in July 2010
842KX111
2KXSM061
Rev. 1

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Summary of Contents for Kyocera FS-C2026MFP

  • Page 1: Service Manual

    FS-C2026MFP FS-C2126MFP SERVICE MANUAL Published in July 2010 842KX111 2KXSM061 Rev. 1...
  • Page 2 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal. ATTENTION IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT.
  • Page 3: Revision History

    Revision history Revision Date Replaced pages Remarks July 7, 2010 1-1-1, 1-1-2, 1-1-4, 1-3-1, 1-3-4, 1-3-18, 1-3-55, 1-3-59 to 1-3-63...
  • Page 4 This page is intentionally left blank.
  • Page 5: Safety Precautions

    Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
  • Page 6 Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below: DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
  • Page 7: Installation Precautions

    1. Installation Precautions WARNING • Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current...................... •...
  • Page 8 2. Precautions for Maintenance WARNING • Always remove the power plug from the wall outlet before starting machine disassembly....• Always follow the procedures for maintenance described in the service manual and other related brochures............................• Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits.
  • Page 9 • Do not remove the ozone filter, if any, from the copier except for routine replacement....... • Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself......................•...
  • Page 10 This page is intentionally left blank.
  • Page 11: Table Of Contents

    2KW/2KX CONTENTS 1-1 Specifications 1-1-1 Specifications ........................1-1-1 1-1-2 Parts names .......................... 1-1-6 (1) Machine (front side)......................1-1-6 (2) Machine (rear side)......................1-1-7 (3) Document processor ......................1-1-8 (4) Operation panel ........................ 1-1-9 1-1-3 Machine cross section ......................1-1-10 1-2 Installation 1-2-1 Installation environment......................
  • Page 12 (1) Precautions........................1-5-1 (2) Drum..........................1-5-1 (3) Toner ..........................1-5-1 (4) How to tell a genuine Kyocera Mita toner container ............1-5-2 1-5-2 Outer covers .......................... 1-5-3 (1) Detaching and refitting the rear upper cover, right upper cover, left upper cover and front cover........................
  • Page 13 2KW/2KX (5) Detaching and refitting the middle transfer drive unit ............. 1-5-42 1-5-10 Optical section ........................1-5-44 (1) Detaching and refitting the laser scanner unit ..............1-5-44 (2) Detaching and refitting the scanner unit ................. 1-5-47 1-5-11 Document processor ......................1-5-51 (1) Detaching and refitting the document processor ............
  • Page 14 2KW/2KX 2-4 Appendixes 2-4-1 Appendixes ..........................2-4-1 (1) Repetitive defects gauge ....................2-4-1 (2) Firmware environment commands ................... 2-4-2 (3) Wiring diagram ......................... 2-4-9...
  • Page 15: Specifications

    2KW/2KX-1 1-1 Specifications 1-1-1 Specifications Machine Specifications Item 3 in 1 model (without FAX) 4 in 1 model (with FAX) Type Desktop Printing method Electrophotography by semiconductor laser, tandem (4) drum system Originals Sheet, Book, 3-dimensional objects (maximum original size: Folio/Legal) Original feed system Fixed Cassette...
  • Page 16 2KW/2KX-1 Specifications Item 3 in 1 model (without FAX) 4 in 1 model (with FAX) Light source Exposure lamp Scanning system Flat bed scanning by CCD image sensor Photoconductor OPC drum (diameter 30 mm) Image write system Semiconductor laser Charging system Charger roller Touch down developing system Developing system...
  • Page 17 2KW/2KX Document processor Item Specifications Original feed method Automatic feed Supported original types Sheet originals Maximum: A4/Legal Original sizes Minimum : A5/Statement Simplex: 50 to 120 g/m Original weights Duplex : 50 to 110 g/m Loading capacity 50 sheets (50 to 80 g/m ) or less 490 ×...
  • Page 18 2KW/2KX-1 Scanner Item Specifications Windows 2000 (Service Pack 4), Windows XP, Windows Vista, Operating system Windows 7, Windows Server 2003, Windows Server 2008 IBM PC/AT compatible CPU: Celeron 600 MHz or higher System requirements RAM: 128 MB or more HDD free space: 20 MB or more Interface: Ethernet Resolution 600 dpi, 400 dpi, 300 dpi, 200 dpi...
  • Page 19 2KW/2KX FAX (4 in 1 model (with FAX) only) Item Specifications Compatibility Communication line Subscriber telephone line Transmission time 3 s or less (33600 bps, JBIG, ITU-T A4 #1 chart) 33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/ Transmission speed 7200/4800/2400 bps Coding scheme JBIG/MMR/MR/MH Error correction Max.
  • Page 20 2KW/2KX 1-1-2 Parts names (1) Machine (front side) Figure 1-1-1 1. Document processor (DP) 10. USB memory slot 2. Contact glass 11. Main power switch 3. Original size Indicator plate 12. Toner container K 4. Operation panel 13. Toner container M 5.
  • Page 21: Machine (Rear Side)

    2KW/2KX (2) Machine (rear side) Figure 1-1-2 19. Rear cover 26. Network interface connector 20. Rear cover lever 27. USB interface connector 21. Memory cover 28. USB memory slot 22. Power source cover 29. LINE connector* 23. Paper conveying unit 30.
  • Page 22: Document Processor

    2KW/2KX (3) Document processor Figure 1-1-3 31. DP top cover 32. Original width guides 33. Original table 34. Original eject table 35. Switchback table 36. Original stopper 37. Opening Handle 1-1-8...
  • Page 23: Operation Panel

    2KW/2KX (4) Operation panel 13 14 20 22 Figure 1-1-4 1. System menu/Counter key 13. Auto color key 25. Function Menu key 2. Document box key 14. Full color key 26. Numeric keys 15. Black and White key 27. Clear key 3.
  • Page 24: Machine Cross Section

    2KW/2KX 1-1-3 Machine cross section Original path Paper path Figure 1-1-5 1. Cassette paper feed section 9. Drum unit Y 16. Secondary transfer/Separa- 2. MP tray paper feed section 10. Developing unit K tion sections 3. Paper conveying section 11. Developing unit M 17.
  • Page 25: Installation Environment

    2KW/2KX 1-2 Installation 1-2-1 Installation environment 1. Temperature: 10 to 32.5°C/50 to 90.5°F 2. Humidity: 15 to 80% RH 3. Power supply: 120 V AC, 8.9 A 220 - 240 V AC, 4.7 A 4. Power source frequency: 50 Hz ±2%/60 Hz ±2% 5.
  • Page 26: Unpacking

    2KW/2KX 1-2-2 Unpacking (1) Unpacking 220-240V AC model Figure 1-2-2 1. Machine 10. Top spacer 19. Toner containers 2. Outer case 11. Top pad L 20. Plastic bags (200 × 450) 3. Machine cover (620 × 580) 12. Top pad R 21.
  • Page 27 2KW/2KX 120V AC model Figure 1-2-3 1. Machine 10. Front pad 19. Waste toner box 2. Outer case 11. Top spacer 20. Toner containers 3. Machine cover (620 × 580) 12. Top pad L 21. Plastic bags (200 × 450) 4.
  • Page 28: Removing The Tapes

    2KW/2KX (2) Removing the tapes Procedure 1. Open the DP. 2. Remove two tapes. 3. Remove two sheets. Tape Sheets Tape Figure 1-2-4 4. Remove the paper. Paper Figure 1-2-5 1-2-4...
  • Page 29 2KW/2KX 5. Remove tape A and pad. Tape A 6. Remove tape B. 7. Close the DP. Tape B Figure 1-2-6 8. Remove three tapes. Tape Tape Tape Figure 1-2-7 1-2-5...
  • Page 30 2KW/2KX 9. Open the DP top cover. DP top cover 10. Remove two tapes. Tape 11. Close the DP top cover. Tape Figure 1-2-8 12. Remove five tapes. Tape Tape Tape Tape Tape Figure 1-2-9 1-2-6...
  • Page 31 2KW/2KX 13. Remove four tapes. Tape Tape Tape Tape Figure 1-2-10 14. Open the top tray. Top tray 15. Remove pads A and B. 16. Close the top tray. Pad B Pad A Figure 1-2-11 1-2-7...
  • Page 32: Installing The Expansion Memory (Option)

    2KW/2KX 1-2-3 Installing the expansion memory (option) Procedure 1. Turn off the main power switch. Caution: Do not insert or remove Memory cover expansion memory while machine power is on. Doing so may cause damage to the machine and the expansion memory. 2.
  • Page 33 2KW/2KX 4. Insert the expansion memory into the Expansion memory memory socket so that the notches on the memory align with the correspond- ing protrusions in the slot. 5. Close the fan holder. 6. Refit the memory cover. 7. Print a status page to check the mem- ory expansion (see page 1-3-57).
  • Page 34 2KW/2KX This page is intentionally left blank. 1-2-10...
  • Page 35: Maintenance Mode

    2KW/2KX-1 1-3 Maintenance Mode 1-3-1 Maintenance mode The machine is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a maintenance item Start Enter “10871087” using Maintenance mode is entered. the numeric keys. Enter the maintenance item number using the cursor left/right keys The maintenance item is selected.
  • Page 36: Maintenance Modes Item List

    2KW/2KX (2) Maintenance modes item list Item Initial Section Content of maintenance item setting General U000 Outputting an own-status report U002 Setting the factory default data Operation U203 Checking DP operation panel and U222 Setting the IC card type Other support equipment Mode setting...
  • Page 37 2KW/2KX Item Initial Section Content of maintenance item setting U620 Setting the remote switching mode U625 Setting the transmission system 1 Setting the auto redialing interval 3 (120 V) 2 (220-240 V) Setting the number of times of auto redialing 2 (120 V) 3 (220-240 V) U630...
  • Page 38 2KW/2KX-1 Item Initial Section Content of maintenance item setting U651 Setting modem 2 Modem output level 9 (120 V) 10 (220-240 V) DTMF output level (main value) 5 (120 V) 10.5 (220-240 V) DTMF output level (level difference) 2 (120 V) 2.5 (220-240 V) U660 Setting the NCU...
  • Page 39: Contents Of The Maintenance Mode Items

    2KW/2KX (3) Contents of the maintenance mode items Item No. Description U000 Outputting an own-status report Description Outputs lists of the current settings of the maintenance items and paper jam and service call occurrences. Outputs the event log. Also sends output data to the USB memory. Purpose To check the current setting of the maintenance items, or paper jam or service call occurrences.
  • Page 40: Event Log

    2KW/2KX Item No. Description U000 Event log Event Log 06/Apr/2010 08:40 Firmware version 2KX_2000.000.000 2010.04.06 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Paper Jam Log Service Call Log Count. Event Descriprions Count. Service Code 1876543 501.01.08.01.01 1881214 01.6000 166554 4020.01.08.01.01 178944 01.2100 4988 501.01.08.01.01 5296 01.4000 4988...
  • Page 41 2KW/2KX Item No. Description U000 Detail of event log Items Description System version System date Engine soft version Engine boot version Operation panel mask version Machine serial number Paper Jam Count. Event Log code (2 digit, hexa- Remembers 1 to 16 of The total page count occurrence.
  • Page 42 2KW/2KX Item No. Description U000 Items Description Paper Jam 4002: Registration sensor does not turn ON (Paper feeder 1) cont. 4003: Registration sensor does not turn ON (Paper feeder 2) 4009: Registration sensor does not turn ON (MP tray) 4012: Registration sensor does not turn OFF (Paper feeder 1) 4013: Registration sensor does not turn OFF (Paper feeder 2) 4019: Registration sensor does not turn OFF (MP tray) 4020: Registration sensor is turned ON...
  • Page 43 2KW/2KX Item No. Description U000 Items Description Paper Jam (d) Detail of paper type (Hexadecimal) cont. 01: Plain 0A: Color 15: Custom 1 02: Transparency 0B: Prepunched 16: Custom 2 03: Preprinted 0C: Envelope 17: Custom 3 04: Labels 0D: Cardstock 18: Custom 4 05: Bond 0E: Coated...
  • Page 44 2KW/2KX Item No. Description U000 Items Description (10) Unknown Toner Count. Item Remembers 1 to 5 The total page count Unknown toner log of occurrence of at the time of the code unknown toner toner empty error (1 byte, 2 categories) detection.
  • Page 45 2KW/2KX Item No. Description U002 Setting the factory default data Description Restores the machine conditions to the factory default settings. Purpose To move the mirror frame of the scanner to the position for transport (position in which the frame can be fixed). Method 1.
  • Page 46 2KW/2KX Item No. Description U203 Checking DP operation Description Simulates the original conveying operation separately in the DP. Purpose To check the DP operation. Method 1. Press the start key. 2. Place an original in the DP if running this simulation with paper. 3.
  • Page 47 2KW/2KX Item No. Description U222 Setting the IC card type Description Sets the type of IC card. Purpose To change the type of IC card. Setting 1. Press the start key. 2. Select the item using the cursor up/down keys. Display Description Other...
  • Page 48 2KW/2KX Item No. Description U251 Checking/clearing the maintenance count Description Displays, clears and changes the maintenance count. Purpose To check the maintenance count. Also to clear the count during maintenance service (replacing the maintenance kit). Method 1. Press the start key. The maintenance count is displayed. Setting 1.
  • Page 49 2KW/2KX Item No. Description U253 Switching between double and single counts Description Switches the count system for the total counter and other counters. Purpose Used to select, according to the preference of the user (copy service provider), if folio size paper is to be counted as one sheet (single count) or two sheets (double count).
  • Page 50 2KW/2KX Item No. Description U285 Setting service status page Description Determines displaying the digital dot coverage report on reporting. Purpose According to user request, changes the setting. Setting 1. Press the start key. 2. Select On or Off using the cursor up/down keys. Display Description Displays the digital dot coverage...
  • Page 51 2KW/2KX Item No. Description U345 Setting the value for maintenance due indication Description Sets when to display a message notifying that the time for maintenance is about to be reached, by setting the number of copies that can be made before the current maintenance cycle ends. When the difference between the number of copies of the maintenance cycle and that of the maintenance count reaches the set value, the message is displayed.
  • Page 52 2KW/2KX-1 Item No. Description U410 Adjusting the halftone automatically Description Carries out processing for the data acquisition that is required in order to perform either auto- matic adjustment of the halftone or the ID correction operation. Purpose Performed when the quality of reproduced halftones has dropped. Method 1.
  • Page 53 2KW/2KX Item No. Description U411 Adjusting the scanner automatically Description Uses the adjustment original suppled with DP and automatically adjusts the following items in the scanner and the DP scanning sections. Scanner section: Original size magnification, leading edge timing, center line, input gamma, input gamma in monochrome mode and matrix DP scanning section: Original size magnification, leading edge timing, center line Purpose...
  • Page 54 2KW/2KX Item No. Description Error Codes U411 Codes Description Black band detection error (scanner leading edge registration) Black band detection error (scanner center line) Black band detection error (scanner main scanning direction magnification) Black band is not detected (scanner leading edge registration) Black band is not detected (scanner center line) Black band is not detected (scanner main scanning direction magnification) Black band is not detected...
  • Page 55: Display Description

    2KW/2KX Item No. Description U425 Setting the target Description Enters the lab values that is indicated on the back of the chart (P/N: 302FZ56990) used for adjustment. Purpose Performs data input in order to correct for differences in originals during automatic adjustment. Method 1.
  • Page 56 2KW/2KX Item No. Description U425 Setting: [Adjust Original] 1. Measure the distance from the left edge to the black belt (a) of the original at A, B and C. Measurement procedure 1) Measure the distance from the edge to the black belt (a) of the original at A (30 mm from the leading edge), B (148.5 mm from the leading edge) and C (267 mm from the leading edge), respectively.
  • Page 57 2KW/2KX Item No. Description U600 Initializing all data Description Initializes software switches and all data in the backup data on the FAX control PWB, according to the destination and OEM. Executes the check of the file system, when abnormality of the file system is detected, initializes the file system, communication past record and register setting contents.
  • Page 58 2KW/2KX Item No. Description U601 Initializing permanent data Description Initializes software switches on the FAX control PWB according to the destination and OEM. Purpose To initialize the FAX control PWB without changing user registration data. Method 1. Press the start key. 2.
  • Page 59 2KW/2KX Item No. Description U604 Setting user data 2 Description Makes user settings to enable the use of the machine as a fax. Purpose Use this if the user wishes to adjust the number of rings that occur before the unit switches into fax receiving mode when fax/telephone auto-select is enabled.
  • Page 60 2KW/2KX Item No. Description U610 Setting system 1 Description Makes settings for fax reception regarding the sizes of the fax paper and received images and automatic printing of the protocol list. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description Cut Line:100%...
  • Page 61 2KW/2KX Item No. Description U610 Setting the number of lines to be ignored when receiving a fax (A4R/LetterR) in the auto reduction mode Sets the maximum number of lines to be ignored if the received data volume exceeds the record- ing capacity when the data is recorded in the auto reduction mode onto A4R or LetterR paper under the conditions below.
  • Page 62 2KW/2KX Item No. Description U611 Setting system 2 Description Sets the number of adjustment lines for automatic reduction. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description Adj Lines Sets the number of adjustment lines for automatic reduction.
  • Page 63 2KW/2KX Item No. Description U612 Setting system 3 Description Makes settings for fax transmission regarding operation and automatic printing of the protocol list. This determines how trailing edge margin is detected (to prevent image from being mutilated) while printing a received Fax. Method 1.
  • Page 64 2KW/2KX Item No. Description U612 Setting how trailing edge margins are detected This determines whether trailing edge margin is detected (to prevent image from being mutilated) while printing a received Fax. 1. Select On or Off using the cursor left/right keys. Display Description Detects trailing edge margin...
  • Page 65 2KW/2KX Item No. Description U625 Setting the transmission system 1 Description Makes settings for the auto redialing interval and the number of times of auto redialing. Purpose Change the setting to prevent the following problems: fax transmission is not possible due to too short redial interval, or fax transmission takes too much time to complete due to too long redial interval.
  • Page 66 2KW/2KX Item No. Description U630 Setting communication control 1 Description Makes settings for fax transmission regarding the communication. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description TX Speed Sets the communication starting speed.
  • Page 67 2KW/2KX Item No. Description U630 Setting the waiting period to prevent echo problems at the sender Sets the period before a DCS signal is sent after a DIS signal is received. Used when problems occur due to echoes at the sender. 1.
  • Page 68 2KW/2KX Item No. Description U631 Setting communication control 2 Description Makes settings regarding fax transmission. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description ECM TX Sets ECM transmission. ECM RX Sets ECM reception.
  • Page 69 2KW/2KX Item No. Description U632 Setting communication control 3 Description Makes settings for fax transmission regarding the communication. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description DIS 4Byte Sets the DIS signal to 4 bytes.
  • Page 70 2KW/2KX Item No. Description U633 Setting communication control 4 Description Makes settings for fax transmission regarding the communication. Purpose To reduce transmission errors when a low quality line is used. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description V.34...
  • Page 71 2KW/2KX Item No. Description U633 Setting the number of times of DIS signal reception Sets the number of times to receive the DIS signal to once or twice. Used as one of the correction measures for transmission errors and other problems. 1.
  • Page 72 2KW/2KX Item No. Description U640 Setting communication time 1 Description Sets the detection time when one-shot detection is selected for remote switching. (This setting item will be displayed, but the setting made is ineffective.) Sets the detection time when continuous detection is selected for remote switching. (This setting item will be displayed, but the setting made is ineffective.) Method 1.
  • Page 73 2KW/2KX Item No. Description U641 Setting communication time 2 Description Sets the time-out time for fax transmission. Purpose To improve transmission performance for international communications mainly. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description T0 Time Out...
  • Page 74 2KW/2KX Item No. Description U641 Setting the T2 time-out time The T2 time-out time decides the following. From CFR signal output to image data reception From image data reception to the next signal reception In ECM, from RNR signal detection to the next signal reception 1.
  • Page 75 2KW/2KX Item No. Description U641 Setting the Tb2 time-out time In the fax/telephone auto select mode, sets the time to start ringing an operator through the con- nected telephone after receiving a call as a fax machine (see figure 1-3-3). In the fax/telephone auto select mode, change the setting when fax reception is unsuccessful or a telephone fails to receive a call.
  • Page 76 2KW/2KX Item No. Description U650 Setting modem 1 Description Sets the G3 cable equalizer. Sets the modem detection level. Purpose Perform the following adjustment to make the equalizer compatible with the line characteristics. To improve the transmission performance when a low quality line is used. Method 1.
  • Page 77 2KW/2KX Item No. Description U651 Setting modem 2 Description Sets the modem output level. Sets the DTMF output level of a push-button dial telephone. Purpose Used if problems occur when sending a signal with a push-button dial telephone. Setting 1. Press the start key. 2.
  • Page 78 2KW/2KX Item No. Description U660 Setting the NCU Description Makes setting regarding the network control unit (NCU). Purpose To be executed as required. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description Exchange...
  • Page 79 2KW/2KX Item No. Description U660 Setting busy tone detection When a fax signal is sent, sets whether the line is disconnected immediately after a busy tone is detected, or the busy tone is not detected and the line remains connected until T0 time-out time. Fax transmission may fail due to incorrect busy tone detection.
  • Page 80 2KW/2KX Item No. Description U670 Outputting lists Description Outputs a list of data regarding fax transmissions. Printing a list is disabled either when a job is remaining in the buffer or when [Pause All Print Jobs] is pressed to halt printing. Purpose To check conditions of use, settings and transmission procedures of the fax.
  • Page 81 2KW/2KX Item No. Description U695 FAX function customize Description Sets fax batch transmission ON/OFF. Also changes the print size priority at the time of small size reception. Purpose To be executed as required. Setting 1. Select the setting using the cursor up/down keys. Display Description FAX Bulk TX...
  • Page 82 2KW/2KX Item No. Description U699 Setting the software switches Description Sets the software switches on the FAX control PWB individually. Purpose To change the setting when a problem such as split output of received originals occurs. Since the communication performance is largely affected, normally this setting need not be changed.
  • Page 83 2KW/2KX Item No. Description U699 <Communication time setting> Item 76543210 T3 timeout setting 76543210 T4 timeout setting (automatic equipment) 76543210 T5 timeout setting 76543210 Time before transmission of CNG (1100 Hz) signal 76543210 T0 timeout setting (manual equipment) 7 Phase C timeout in ECM reception 76543210 Timeout 1 in countermeasures against echo 76543210 Timeout for FSK detection start in V.8 <Modem setting>...
  • Page 84 2KW/2KX Item No. Description U699 <Function setting> Item 7 Setting the output priority when A5 size reception U910 Clearing the digital dot coverage data Description Clears the accumulated data for the digital dot coverage per A4 size paper. Purpose To clear data as required at times such as during maintenance service. Method 1.
  • Page 85 2KW/2KX Item No. Description U917 Setting backup data reading/writing Description Retrieves the backup data to a USB memory from the machine; or writes the data from the USB memory to the machine. Purpose To store and write data when replacing the HDD. Method 1.
  • Page 86 2KW/2KX Item No. Description U917 Error Codes Codes Description Codes Description e002 Parameter error e31e User managements error e003 File write error e31f User managements open error e004 File initialization error e320 User managements error e005 File error e410 Box file open error e006 Processing error e411...
  • Page 87 2KW/2KX Item No. Description U917 Error Codes Codes Description Codes Description d000 Unspecified error d00b File reading error d001 HDD unavailable d00c File writing error d002 USB memory is not inserted d00d File copy error d003 File for writing is not found in the USB d00e File compressed error d004...
  • Page 88 2KW/2KX Item No. Description U920 Checking the copy counts Description Checks the copy counts. Purpose To check the copy counts. Method 1. Press the start key. The current counts are displayed. Display Description Color Copy Count value of color copy B/W Copy Count value of black/white copy Color Prn...
  • Page 89 2KW/2KX-1 Item No. Description U928 Checking machine life counts Description Displays the machine life counts. Purpose To check the machine life counts. Method 1. Press the start key. The current machine life counts is displayed. Display Description Life Cont Machine life counts Completion Press the stop key.
  • Page 90: Service Mode

    2KW/2KX 1-3-2 Service mode The machine is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a service mode Start Press the System Menu/Counter key. The Sys. Menu/Count. menu appears. Select [Adjust/Maint.] using the cursor The Adjust/Maint.
  • Page 91: Description Of Service Mode

    2KW/2KX (2) Description of service mode Service items Description Service Status Printing a status page for service purpose Description Prints a status page for service purpose. The status page includes various settings and service cumulative. Purpose To acquire the current printing environmental parameters and cumulative information. Method 1.
  • Page 92: Service Status Page

    2KW/2KX Service items Description Service status page (1) Service Status Page 06/04/2010 12:00 Firmware version 2KX_2000.000.000 2010.04.06 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Controller Information Memory status (26) Standard Size 128.0 KB FRPO Status Option Slot 128.0 KB User Top Margin A1+A2/100 0.00 Total Size 256.0 KB User Left Margin...
  • Page 93: Engine Information

    2KW/2KX-1 Service items Description Service status page (2) Service Status Page 06/04/2010 12:00 Firmware version 2KX_2000.000.000 2010.04.06 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Engine Information Send Information (27) (32) NVRAM Version _1F31225_1F31225 Date and Time 10/04/06 (28) (33) Scanner Version 2KX_1200.001.089 Address (29) FAX BOOT Version 2KX_5000.001.001 FAX APL Version...
  • Page 94 2KW/2KX-1 Service items Description Detail of service status page Description Supplement Firmware version System date Engine soft version Engine boot version Operation panel mask version Machine serial number Standard memory size Optional memory size Total memory size (10) Local time zone (11) Report output date Day/Month/Year hour:minute...
  • Page 95 2KW/2KX-1 Service items Description Description Supplement (27) NV RAM version _ 1F3 1225 _ 1F3 1225 (a) (b) (d) (e) (a) Consistency of the present software version and the database _ (underscore): OK * (Asterisk): NG (b) Database version (c) The oldest time stamp of database version (d) Consistency of the present software version and the ME firmware version _ (underscore): OK...
  • Page 96 2KW/2KX-1 Service items Description Description Supplement (41) Panel lock information 0: OFF/1: Partial lock/2: Full lock (42) USB information U00: Not installed/U01: Full speed/U02: Hi speed (43) Paper handling information 0: Paper source unit select/1: Paper source unit (44) Color printing double count 0: All single counts mode 3: Folio, Single count, Less than 330 mm (length)
  • Page 97 2KW/2KX-1 Service items Description Description Supplement (63) Altitude 0: Standard 1: High altitude 1 2: High altitude 2 (64) Main charger correction 1 to 5 (65) Drum serial number Black/Cyan/Magenta/Yellow Code conversion Network Status Printing a status page for network Description Prints a status page for network.
  • Page 98 2KW/2KX Service items Description Test Page Printing a test page Description Four colors are printed respectively with halftones of three different levels. Purpose To check the activation of the developer and drum units of four colors. Method 1. Enter the Service Setting menu. 2.
  • Page 99 2KW/2KX Service items Description Developer Entering initial value for replacing the developing unit Setting Description After replacing the developing unit, enter the initial value (6-digit data) assigned on a label attached to the package or developing unit. Purpose To set the initial value after replacing the developing unit. Method 1.
  • Page 100 2KW/2KX Service items Description Developer Performing developer refresh Refresh Description The laser output of the image data for developer refreshing is carried out, and operation to exposure, developing, and primary transfer is performed by 10 pages (paper is not fed). Purpose To perform cleaning when faulty images occur and a line appears longitudinally.
  • Page 101 2KW/2KX Service items Description Laser Scanner Performing LSU cleaning Cleaning Description The LSU cleaning motor drives the cleaning pad which in turn wipes clean the LSU dust shield glass. Purpose To perform cleaning when the printed image is bad and stripes are seen in the vertical direction.
  • Page 102 2KW/2KX Service items Description Altitude Setting altitude adjustment adjustment Description Sets the altitude adjustment mode. Purpose Used when print quality deteriorates in an installation at the altitude of 1,500 meters or higher. Method 1. Enter the Service Setting menu. 2. Select [Altitude Adj.] using the cursor up/down keys. 3.
  • Page 103 2KW/2KX Service items Description FAX country FAX Country Code code Description Initializes software switches and all data in the backup data on the FAX control PWB, according to the destination. Purpose To initialize the FAX control PWB. Method 1. Enter the Service Setting menu. 2.
  • Page 104 2KW/2KX Service items Description FAX call Setting FAX call setting Description Selects if a fax is to be connected to either a PBX or public switched telephone network. Selects the mode to connect an outside call when connected to a PBX. Access code registration for connection to PSTN.
  • Page 105 2KW/2KX Service items Description Remote Setting remote diagnostics diagnostics Description Sets the remote diagnostics. Purpose Used to establish communication between the machine and the service facility when a problem is encounted. Method 1. Enter the Service Setting menu. 2. Select [Remote Diag.Set.] using the cursor up/down keys. 3.
  • Page 106 2KW/2KX This page is intentionally left blank. 1-3-72...
  • Page 107: Paper Misfeed Detection

    2KW/2KX 1-4 Troubleshooting 1-4-1 Paper misfeed detection (1) Paper misfeed indication When a paper misfeed occurs, the machine immediately stops printing and displays the paper misfeed mes- sage on the operation panel. To remove paper misfed in the machine, pull out the cassette, open the rear cover or paper conveying unit.
  • Page 108: Paper Misfeed Detection Condition

    2KW/2KX (2) Paper misfeed detection condition Document Processor Paper jam location Machine Cassette 1 MP tray Machine inside Fuser/Eject sections Duplex section Cassette 2 Cassette 3 Document processor Sensors Registration sensor Paper feeder 1 MP feed sensor Eject sensor PF feed sensor 1 PF feed sensor 2 Paper feeder 2 DP timing sensor...
  • Page 109 2KW/2KX Code Contents Conditions location* 0100 Controller sequence error Secondary paper feed request given by the con- troller is unreachable. 0105 Registration sensor not Activation of the registration sensor (on/off) is detected undetected for 90 s during printing. 0106 Controller sequence error Paper feeding request for duplex printing given by the controller is unreachable.
  • Page 110 2KW/2KX Code Contents Conditions location* 1020 MP feed sensor is turned ON MP feed sensor (MPFS) is turned on when the power is turned on. 1403 PF feed sensor 1 does not PF feed sensor 1 (PFFS1) does not turn on during turn ON paper feed from paper feeder 2.
  • Page 111 2KW/2KX Code Contents Conditions location* 4211 Eject sensor does not turn The eject sensor (ES) does not turn off during paper feed from cassette. 4212 The eject sensor (ES) does not turn off during paper feed from paper feeder 1. 4213 The eject sensor (ES) does not turn off during paper feed from paper feeder 2.
  • Page 112: Self-Diagnostic Function

    2KW/2KX 1-4-2 Self-diagnostic function (1) Self-diagnostic function This machine is equipped with self-diagnostic function. When a problem is detected, the machine stops print- ing and display an error message on the operation panel. An error message consists of a message prompting a contact to service personnel and a four-digit error code indicating the type of the error.
  • Page 113: Self Diagnostic Codes

    2KW/2KX (2) Self diagnostic codes If the part causing the problem was not supplied, use the unit including the part for replacement. Check procedures/ Code Contents Causes corrective measures 0030 FAX control PWB system Defective FAX con- Replace the fax control PWB and check for error trol PWB.
  • Page 114 2KW/2KX Check procedures/ Code Contents Causes corrective measures 0180 Machine number mismatch Data damage of Contact the Service Administrative Division. Machine number of main and EEPROM. engine does not match. 0600 Expanded memory (DIMM) Improper installa- Check the installation of the expanded mem- installing error tion expanded ory (DIMM).
  • Page 115 2KW/2KX Check procedures/ Code Contents Causes corrective measures 0930 EEPROM bus error Defective drum Replace the drum unit (see page 1-5-20). PWB (EEPROM). Defective engine Replace the engine PWB and check for cor- PWB (EEPROM). rect operation (see page 1-5-26). Defective engine Replace the engine PWB and check for cor- PWB.
  • Page 116 2KW/2KX Check procedures/ Code Contents Causes corrective measures 1030 PF lift motor error Defective bottom Check to see if the bottom plate can move (paper feeder 2) plate elevation smoothly and repair it if any problem is found. When the lift motor is driven, mechanism in the the motor over-current detec- cassette.
  • Page 117 2KW/2KX Check procedures/ Code Contents Causes corrective measures 1520 PF heater 1 high tempera- Defective connec- Reinsert the connector. Also check for conti- ture error tor cable or poor nuity within the connector cable. If none, (paper feeder 2) contact in the con- replace the cable.
  • Page 118 2KW/2KX Check procedures/ Code Contents Causes corrective measures 1610 PF heater 2 low temperature Defective connec- Reinsert the connector. Also check for conti- error (paper feeder 1) tor cable or poor nuity within the connector cable. If none, An external temperature contact in the con- replace the cable.
  • Page 119 2KW/2KX Check procedures/ Code Contents Causes corrective measures 1630 PF heater 2 low temperature Defective connec- Reinsert the connector. Also check for conti- error (paper feeder 2) tor cable or poor nuity within the connector cable. If none, An external temperature contact in the con- replace the cable.
  • Page 120 2KW/2KX Check procedures/ Code Contents Causes corrective measures 2200 Drum motor error Defective connec- Reinsert the connector. Also check for conti- The drum motor ready input is tor cable or poor nuity within the connector cable. If none, not given for 5 s during the contact in the con- replace the cable.
  • Page 121 2KW/2KX Check procedures/ Code Contents Causes corrective measures 2500 Paper feed motor error Defective connec- Reinsert the connector. Also check for conti- The drum motor ready input is tor cable or poor nuity within the connector cable. If none, not given for 5 s during the contact in the con- replace the cable.
  • Page 122 2KW/2KX Check procedures/ Code Contents Causes corrective measures 2730 Developing release motor Defective connec- Reinsert the connector. Also check for conti- error tor cable or poor nuity within the connector cable. If none, When the developing release contact in the con- replace the cable.
  • Page 123 2KW/2KX Check procedures/ Code Contents Causes corrective measures 3100 ISU home position error Defective connec- Reinsert the connector. Also check for conti- The home position is not cor- tor cable or poor nuity within the connector cable. If none, rect when the power is turned contact in the con- replace the cable.
  • Page 124 2KW/2KX Check procedures/ Code Contents Causes corrective measures 3500 Communication error Defective connec- Reinsert the connector. Also check for conti- between scanner and ASIC tor cable or poor nuity within the connector cable. If none, An error code is detected. contact in the con- replace the cable.
  • Page 125 2KW/2KX Check procedures/ Code Contents Causes corrective measures 4202 Laser output error (cyan) Defective connec- Reinsert the connector. Also check for conti- The pin photo signal is not tor cable or poor nuity within the connector cable. If none, output from PD PWB C for contact in the con- replace the cable.
  • Page 126 2KW/2KX Check procedures/ Code Contents Causes corrective measures 4700 VIDEO ASIC device error Defective connec- Reinsert the connector. Also check for conti- tor cable or poor nuity within the connector cable. If none, contact in the con- replace the cable. nector.
  • Page 127 2KW/2KX Check procedures/ Code Contents Causes corrective measures 5304 Broken cleaning lamp Y Defective connec- Reinsert the connector. Also check for conti- wire tor cable or poor nuity within the connector cable. If none, When the cleaning lamp Y is contact in the con- replace the cable.
  • Page 128 2KW/2KX Check procedures/ Code Contents Causes corrective measures 6030 Broken fuser thermistor Defective connec- Reinsert the connector. Also check for conti- wire tor cable or poor nuity within the connector cable. If none, Input from fuser thermistor is contact in the con- replace the cable.
  • Page 129 2KW/2KX Check procedures/ Code Contents Causes corrective measures 7002 Toner motor C error Defective connec- Reinsert the connector. Also check for conti- When the toner motor C is tor cable or poor nuity within the connector cable. If none, driven, the motor over-current contact in the con- replace the cable.
  • Page 130 2KW/2KX Check procedures/ Code Contents Causes corrective measures 7401 Developing unit K non- Defective connec- Reinsert the connector. Also check for conti- installing error tor cable or poor nuity within the connector cable. If none, No density detection signal is contact in the con- replace the cable.
  • Page 131 2KW/2KX Check procedures/ Code Contents Causes corrective measures 7411 Drum unit K non- installing Installation of Install drum unit K compatible with the spec- error incompatible drum ifications to the machine. The EEPROM of drum PWB K unit K. does not communicate nor- Defective connec- Reinsert the connector.
  • Page 132 2KW/2KX Check procedures/ Code Contents Causes corrective measures 7414 Drum unit Y non- installing Installation of Install drum unit Y compatible with the spec- error incompatible drum ifications to the machine. The EEPROM of drum PWB Y unit Y. does not communicate nor- Defective connec- Reinsert the connector.
  • Page 133 2KW/2KX Check procedures/ Code Contents Causes corrective measures F040 Main PWB - print engine Defective main Turn the main power switch off/on to restart communication error PWB. the machine. If the error is not resolved, replace main PWB (see page 1-5-29). Defective engine Replace the engine PWB and check for cor- PWB.
  • Page 134: Image Formation Problems

    2KW/2KX 1-4-3 Image formation problems If the part causing the problem was not supplied, use the unit including the part for replacement. (1) No image (2) No image (3) A specific color (4) The back side (5) Image is too appears (entirely appears (entirely is printed solid.
  • Page 135 2KW/2KX (1) No image appears (entirely white). Print example Causes Check procedures/corrective measures Defective Defective connector cable Reinsert the connector. Also check for conti- transfer or poor contact in the con- nuity within the connector cable. If none, bias output. nector.
  • Page 136: A Specific Color Is Printed Solid

    2KW/2KX (3) A specific color is printed solid. Print example Causes Check procedures/corrective measures Defective main charger unit Replace the drum unit for the color that causes an error which corresponds to the (see page 1-5-20). color causing the problem. Laser of laser scanner unit for Replace the laser scanner unit KM/CY solid color printing is ON.
  • Page 137: The Background Is Colored

    2KW/2KX (6) The background is colored. Print example Causes Check procedures/corrective measures Defective color calibration. Perform the color calibration (Refer to opera- tion guide). Defective Defective developing unit. Replace the developing unit for the color that developing causes an error (see page 1-5-18). bias output.
  • Page 138: Streaks Are Printed Horizontally

    2KW/2KX (9) Streaks are printed horizontally. Print example Causes Check procedures/corrective measures Dirty or flawed drum. Perform the drum surface refreshing (see page 1-3-67). Flawed drum. Replace the drum unit (see page 1-5-20). Dirty developing section. Clean any part contaminated with toner in the developing section.
  • Page 139: Offset Occurs

    2KW/2KX (13) Offset occurs. Print example Causes Check procedures/corrective measures Defective drum surface charg- Perform the drum surface refreshing (see page 1-3-67). ing. When the problem is not cleared, increase the surface potential by performing the main charger adjustment (see page 1-3-68).
  • Page 140: Colors Are Printed Offset To Each Other

    2KW/2KX (16) Colors are printed offset to each other. Print example Causes Check procedures/corrective measures Defective color calibration. Perform the color calibration (refer to operation guide). Slip the mirror position of laser Perform the normal color registration. When the problem is scanner unit.
  • Page 141: Electric Problems

    2KW/2KX 1-4-4 Electric problems If the part causing the problem was not supplied, use the unit including the part for replacement. Troubleshooting to each failure must be in the order of the numbered symptoms. Problem Causes Check procedures/corrective measures 1. No electricity at the Measure the input voltage.
  • Page 142 2KW/2KX Problem Causes Check procedures/corrective measures 1. Defective connector Reinsert the connector. Also check for continuity within the Controller fan cable or poor con- connector cable. If none, replace the cable. motor does not tact in the connector. Controller fan motor and main PWB (YC41) operate.
  • Page 143 2KW/2KX Problem Causes Check procedures/corrective measures (11) 1. Defective connector Reinsert the connector. Also check for continuity within the Registration clutch cable or poor con- connector cable. If none, replace the cable. does not operate. tact in the connector. Registration clutch and engine PWB (YC3) 2.
  • Page 144 2KW/2KX Problem Causes Check procedures/corrective measures (17) 1. A piece of paper torn Check visually and remove it, if any. A paper jam in the from paper is caught paper feed, paper around registration conveying or eject sensor, MP feed sen- section is indi- sor or eject sensor.
  • Page 145 2KW/2KX Problem Causes Check procedures/corrective measures (22) 1. Defective connector Reinsert the connector. Also check for continuity within the DP switchback cable or poor con- connector cable. If none, replace the cable. solenoid does not tact in the connector. DP switchback solenoid and DP drive PWB (YC5) operate.
  • Page 146: Mechanical Problems

    2KW/2KX 1-4-5 Mechanical problems If the part causing the problem was not supplied, use the unit including the part for replacement. Problem Causes/check procedures Corrective measures Check if the surfaces of the following roll- Clean with isopropyl alcohol. No primary paper ers are dirty with paper powder.
  • Page 147 2KW/2KX Problem Causes/check procedures Corrective measures Check if the surfaces of the following pul- Clean with isopropyl alcohol. No primary original leys are dirty with paper powder. feed. DP forwarding pulley DP feed pulley Check if the following pulleys is Check visually and replace any deformed.
  • Page 148: Send Error Code

    2KW/2KX 1-4-6 Send error code (1) Scan to SMB error codes Code Display Causes Check procedures/corrective measures 1101 Enter the disable host Enter the correct host name in COMMAND Host name error name of SMB server. CENTER. 1102 User/Password or Domain name is not Enter the user name with the form of either Folder/Shared name...
  • Page 149: Scan To Ftp Error Codes

    2KW/2KX (2) Scan to FTP error codes Code Contents Causes Check procedures/corrective measures 1101 Enter the disable host Enter the correct host name in COMMAND Host name error name of FTP server. CENTER. 1102 User/Password error Domain name is not Enter the user name with the form of either entered.
  • Page 150: Scan To E-Mail Error Codes

    2KW/2KX (3) Scan to E-mail error codes Code Display Causes Check procedures/corrective measures 1101 Server name error Enter the disable SMTP/ Enter the correct server name in COM- POP3 server name. MAND CENTER. 1102 User/Password error Assign disable user/pass- Enter the correct user name/password. word.
  • Page 151: Software Trouble Error Codes

    2KW/2KX (4) Software trouble error codes Code Display Causes Check procedures/corrective measures 5101 Not yet connected Operation handle error. Turn the main power switch off and on. Error for stored status in the operation handle. 5102 Already connected Operation handle error. Turn the main power switch off and on.
  • Page 152: Error Codes

    2KW/2KX 1-4-7 Error codes (1) Error code Error codes are listed on the communication reports, activity report, etc. The codes consist of an error code indication U followed by a 5-digit number. (Error codes for V34 communication errors start with an E indica- tion, followed by five digits.) The upper three of the five digits indicate general classification of the error and its cause, while the lower two indicate the detailed classification.
  • Page 153: Table Of General Classification

    2KW/2KX (2) Table of general classification Error code Description U00000 No response or busy after the set number of redials. U00100 Transmission was interrupted by a press of the stop/clear key. U00200 Reception was interrupted by a press of the stop/clear key. U00300 Recording paper on the destination unit has run out during transmission.
  • Page 154 2KW/2KX Error code Description U04100 Subaddress-based transmission failed because the destination unit had no subaddress- based reception capability. U04200 In encrypted transmission, the specified encryption box was not registered in the desti- nation unit. U04300 Encrypted transmission failed because the destination unit had no encrypted communi- cation capability.
  • Page 155: U004Xx Error Code Table: Interrupted Phase B

    2KW/2KX (2-1) U004XX error code table: Interrupted phase B Error code Description U00430 Polling request was received but interrupted because of a mismatch in permit number. Or, subaddress-based bulletin board transmission request was received but interrupted because of a mismatch in permit ID in the transmitting unit. U00431 An subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered.
  • Page 156: U010Xx Error Code Table: G3 Transmission

    2KW/2KX (2-5) U010XX error code table: G3 transmission Error code Description U01000 An FTT signal was received for a set number of times after TCF signal transmission at 2400 bps. Or, an RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400 bps.
  • Page 157: U011Xx Error Code Table: G3 Reception

    2KW/2KX (2-6) U011XX error code table: G3 reception Error code Description U01100 Function of the unit differs from that indicated by a DCS signal. U01101 Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal. U01102 A DTC (NSC) signal was received when no transmission data was in the unit.
  • Page 158: U017Xx Error Code Table: V.34 Transmission

    2KW/2KX (2-7) U017XX error code table: V.34 transmission Error code Description U01700 A communication error occurred in phase 2 (line probing). U01720 A communication error occurred in phase 4 (modem parameter exchange). U01721 Operation was interrupted due to the absence of a common communication speed between units.
  • Page 159: Precautions For Assembly And Disassembly

    2KW/2KX 1-5 Assembly and disassembly 1-5-1 Precautions for assembly and disassembly (1) Precautions Before starting disassembly, press the Power key on the operation panel to off. Make sure that the Power lamp is off before turning off the main power switch. And then unplug the power cable from the wall outlet. When the fax kit is installed, be sure to disconnect the modular code before starting disassembly.
  • Page 160: How To Tell A Genuine Kyocera Mita Toner Container

    A black-colored band when seen through the left side window ( A shiny or gold-colored band when seen through the right side window ( The above will reveal that the toner container is a genuine Kyocera Mita branded toner container, otherwise, it is a counterfeit.
  • Page 161: Outer Covers

    2KW/2KX 1-5-2 Outer covers (1) Detaching and refitting the rear upper cover, right upper cover, left upper cover and front cover Procedure 1. Open the paper conveying unit. 2. Release the hook and then remove the IF cover. Hook IF cover Paper conveying unit...
  • Page 162 2KW/2KX 4. Pull the top tray lever and open the top Top tray Top tray lever tray. 5. Release the hook. Slide the right upper cover backward and then remove it. Right upper cover Right upper cover Hook Figure 1-5-5 6.
  • Page 163 2KW/2KX 7. Release five hooks (hook A → B) and then remove the front cover. Front cover Hook A Hooks B Hook A Hook B Figure 1-5-7 1-5-5...
  • Page 164: Detaching And Refitting The Right Rear Cover, Right Cover And Right Lower Cover

    2KW/2KX (2) Detaching and refitting the right rear cover, right cover and right lower cover Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Slide the power source cover backward and then remove it.
  • Page 165 2KW/2KX 5. Open the memory cover and then remove it. Memory cover Figure 1-5-10 6. Release four hooks (hook A → B). Slide the right cover forward and then remove 7. Remove the waste toner cover. Hook A Hook A Hooks B Right cover Waste toner...
  • Page 166 2KW/2KX 8. Release the hook. Slide the right lower cover forward and then remove it. Hook Right lower cover Figure 1-5-12 1-5-8...
  • Page 167: Detaching And Refitting The Left Rear Cover, Left Cover And Left Lower Cover

    2KW/2KX (3) Detaching and refitting the left rear cover, left cover and left lower cover Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). Hook 2. Release the hook. Slide the left rear cover upward and then remove it.
  • Page 168 2KW/2KX 4. Remove the screw. 5. Release three hooks (hook A → B) and then remove the left lower cover. Left lower cover Screw Hook B Hook B Left lower cover Hook A Figure 1-5-15 1-5-10...
  • Page 169: Detaching And Refitting The Inner Cover

    2KW/2KX (4) Detaching and refitting the inner cover Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 3.
  • Page 170: Paper Feed Section

    2KW/2KX 1-5-3 Paper feed section (1) Detaching and refitting the retard roller unit Procedure 1. Remove the cassette. Cassette Figure 1-5-17 2. Open the paper conveying unit. Hook Hook Shafts Shafts 3. Pull the middle roller unit forward to the hook.
  • Page 171 2KW/2KX 5. Pull the retard cover down and remove. 6. Release two hooks and then remove the retard roller unit. 7. Check or replace the retard roller unit and refit all the removed parts. Retard cover Retard roller unit Hook Hook Figure 1-5-19 1-5-13...
  • Page 172: Detaching And Refitting The Paper Feed Roller Unit

    2KW/2KX (2) Detaching and refitting the paper feed roller unit Procedure 1. Remove the retard roller unit (see page 1-5-12). 2. Turn forward the lever of the feed pin to release the lock. 3. Slide the feed pin. Lever Feed pin Feed pin Figure 1-5-20 1-5-14...
  • Page 173 2KW/2KX 4. Remove the paper feed roller unit. 5. Check or replace the paper feed roller unit and refit all the removed parts. Paper feed roller unit Figure 1-5-21 1-5-15...
  • Page 174: Detaching And Refitting The Mp Paper Feed Roller

    2KW/2KX (3) Detaching and refitting the MP paper feed roller Procedure 1. Remove the cassette. 2. Raise the MP tray cover upward. MP tray cover Release two hooks and then remove the MP tray cover. Hook Hook Figure 1-5-22 3. Open the conveying lower cover. Conveying lower cover Figure 1-5-23 1-5-16...
  • Page 175 2KW/2KX 4. Remove two screws and then remove the MP paper feed lower unit. Screw MP paper feed lower unit Screw Figure 1-5-24 5. Pull the hook forward and then slide the MP feed shaft. 6. Remove the MP paper feed roller. 7.
  • Page 176: Developing Section

    2KW/2KX 1-5-4 Developing section (1) Detaching and refitting the developing unit Procedure 1. Remove the intermediate transfer unit (see page 1-5-21). 2. Remove drum units (K, M, C, Y). Lever 3. Pinch the lever of developing unit. 4. Remove developing units (K, M, C, Y). Developing unit Developing unit (K,M,C,Y)
  • Page 177 2KW/2KX 5. Check or replace the developing unit and refit all the removed parts. NOTE: *: Remove the cap before installing the new developing unit. *: When reinstalling the developing unit, developing press it down until the lever of developing unit unit is engaged with the notch.
  • Page 178: Drum Section

    2KW/2KX 1-5-5 Drum section (1) Detaching and refitting the drum unit Procedure 1. Remove the intermediate transfer unit Drum unit (K,M,C,Y) (see page 1-5-21). 2. Remove drum units (K, M, C, Y). 3. Check or replace the drum unit and refit all the removed parts.
  • Page 179: Transfer/Separation Section

    2KW/2KX 1-5-6 Transfer/Separation section (1) Detaching and refitting the intermediate transfer unit Procedure 1. Open the top tray and the paper con- Toner container (K,M,C,Y) veying unit. 2. Remove toner containers (K, M, C, Y). Figure 1-5-29 3. Slide the container guide forward and Container guide then remove it.
  • Page 180 2KW/2KX 4. Open the RFID holder. RFID holder Figure 1-5-31 5. Slide the shutter forward and seal the Shutter Screw toner inlet. 6. Remove the screw. Figure 1-5-32 1-5-22...
  • Page 181 2KW/2KX 7. Remove the intermediate transfer unit. 8. Check or replace the intermediate transfer unit and refit all the removed parts. Intermediate transfer unit Figure 1-5-33 1-5-23...
  • Page 182: Detaching And Refitting The Transfer Roller Unit

    2KW/2KX (2) Detaching and refitting the transfer roller unit Procedure 1. Open the paper conveying unit. 2. Release two hooks and then remove the transfer roller unit. Transfer roller unit 3. Check or replace the transfer roller unit and refit all the removed parts. Hook Hook Figure 1-5-34...
  • Page 183: Fuser Section

    2KW/2KX 1-5-7 Fuser section (1) Detaching and refitting the fuser unit Procedure 1. Open the paper conveying unit. 2. Remove the IF cover (see page 1-5-3). 3. Remove the screw and then fuser wire Fuser wire cover cover. Screw Figure 1-5-35 4.
  • Page 184: Pwbs

    2KW/2KX 1-5-8 PWBs (1) Detaching and refitting the engine PWB Procedure 1. Remove the left cover (see page 1-5-9). 2. Remove all connectors from the engine PWB. Engine PWB YC26 YC37 YC19 YC38 YC11 YC23 YC24 YC15 YC25 YC40 YC14 YC13 YC34 YC21...
  • Page 185 2KW/2KX 3. Remove three screws and then remove the engine PWB. 4. Check or replace the engine PWB and refit all the removed parts. *: To replace the engine PWB, remove the EEPROM (U1) from the old engine PWB and mount it to the new engine PWB. Screw Screw Screw...
  • Page 186: Detaching And Refitting The Power Source Pwb

    2KW/2KX (2) Detaching and refitting the power source PWB Procedure 1. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 2. Remove three screws and then remove the power source shield. Screws A and B are unidentical, there- fore, do not mix up.
  • Page 187: Detaching And Refitting The Main Pwb

    2KW/2KX (3) Detaching and refitting the main PWB Procedure 1. Remove the FAX control PWB, if installed (see page 1-5-35). 2. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 3. Remove three screws and then remove the power source shield.
  • Page 188 2KW/2KX 6. Remove the screw and then remove the fuser wire cover. Screw Fuser wire cover Figure 1-5-43 7. Remove five screws and then remove the controller shield. Controller shield Screw Screw Screw Screw Screw Figure 1-5-44 1-5-30...
  • Page 189 2KW/2KX 8. Remove the connector (YC41) of the controller fan motor. 9. Open the fan bracket and then remove Connector (YC41) Fan bracket Figure 1-5-45 10. Remove seven connectors (YC15, YC37, YC41, YC40, YC38, YC39 and YC42) from the main PWB. YC15 YC37 YC41...
  • Page 190 2KW/2KX 11. Remove two screws. 12. Release three hooks and then remove the wire holder. Hook Hook Hook Wire holder Screw Screw Figure 1-5-47 13. Remove three connectors (YC36, YC32, YC12) and two FFCs (YC8, YC43) from the main PWB. Main PWB YC36 YC32 YC43...
  • Page 191 2KW/2KX 14. Remove five screws and then remove the main PWB. 15. Check or replace the main PWB and refit all the removed parts. Screw Screw Screw Screw Screw Main PWB Figure 1-5-49 1-5-33...
  • Page 192: Detaching And Refitting The High Voltage Pwb

    2KW/2KX (4) Detaching and refitting the high voltage PWB Procedure 1. Remove the right rear cover and right cover (see page 1-5-6). 2. Remove the FFC from the high voltage PWB. High voltage PWB Figure 1-5-50 3. Remove the screw. 4.
  • Page 193: Detaching And Refitting The Fax Control Pwb (4 In 1 Model (With Fax) Only)

    2KW/2KX (5) Detaching and refitting the FAX control PWB (4 in 1 model (with FAX) only) Procedure 1. Remove the IF cover (see page 1-5-3). 2. Remove two screws and then remove the FAX control PWB. 3. Check or replace the FAX control PWB and refit all the removed parts.
  • Page 194: Drive Section

    2KW/2KX 1-5-9 Drive section (1) Detaching and refitting the MP feed drive unit Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Remove the right rear cover and right cover (see page 1-5-6).
  • Page 195: Detaching And Refitting The Drum/Developing Drive Unit

    2KW/2KX (2) Detaching and refitting the drum/developing drive unit Procedure 1. Remove drum units (K, M, C, Y) and developing units (K, M, C, Y) (see page 1-5-20, 18). 2. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3).
  • Page 196 2KW/2KX 7. Remove five screws and then remove drum/developing drive unit. 8. Check or replace the drum/developing drive unit and refit all the removed parts. Screw Screw Screw Screw Screw Drum/Developing drive unit Figure 1-5-57 1-5-38...
  • Page 197: Detaching And Refitting The Paper Feed Drive Unit

    2KW/2KX (3) Detaching and refitting the paper feed drive unit Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Remove the left rear cover, left cover and left lower cover (see page 1-5-9). 3.
  • Page 198: Detaching And Refitting The Fuser Pressure Drive Unit

    2KW/2KX (4) Detaching and refitting the fuser pressure drive unit Procedure 1. Remove the fuser unit (see page 1-5- 25). 2. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 3. Remove the left rear cover and left cover (see page 1-5-9).
  • Page 199 2KW/2KX 5. Remove the developing fan unit (see page 1-5-37). Fuser pressure drive unit 6. Remove three screws. 7. Release two hooks remove the fuser Hook pressure drive unit. 8. Check or replace the fuser pressure drive unit and refit all the removed parts.
  • Page 200: Detaching And Refitting The Middle Transfer Drive Unit

    2KW/2KX (5) Detaching and refitting the middle transfer drive unit Procedure 1. Remove the intermediate transfer unit (see page 1-5-21). 2. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 3. Remove the left rear cover and left cover (see page 1-5-9).
  • Page 201 2KW/2KX 6. Remove the screw and then remove the ID guide. Screw ID guide Figure 1-5-63 7. Remove three screws and then remove the middle transfer drive unit. 8. Check or replace the middle transfer drive unit and refit all the removed parts.
  • Page 202: Optical Section

    2KW/2KX 1-5-10 Optical section (1) Detaching and refitting the laser scanner unit Procedure 1. Remove the intermediate transfer unit (see page 1-5-21). 2. Remove drum units (K, M, C, Y) and developing units (K, M, C, Y) (see page 1-5-20, 18). 3.
  • Page 203 2KW/2KX 7. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 8. Remove the controller shield (see page 1-5-29). 9. Remove two connectors (YC38, YC40) from main PWB. Main PWB YC40 YC38 Main PWB Figure 1-5-67 10.
  • Page 204 2KW/2KX 11. Remove each three screws and then remove laser scanner unit (KM, CY). 12. Check or replace the laser scanner unit and refit all the removed parts. Screw Screw Screw Laser scanner unit (KM) Laser scanner unit (CY) Figure 1-5-69 1-5-46...
  • Page 205: Detaching And Refitting The Scanner Unit

    2KW/2KX (2) Detaching and refitting the scanner unit Procedure 1. Remove the document processor (see page 1-5-51). 2. Remove the connector (YC36) and two FFCs (YC8, YC43) from main PWB. 3. Open the scanner unit. Main PWB YC36 YC43 Main PWB Figure 1-5-70 4.
  • Page 206 2KW/2KX 5. Release each four hooks and then remove left and right rails. Rail Rail Hooks Hooks Rail Figure 1-5-72 6. Remove two springs from left and right rails. Holder Holder Springs Figure 1-5-73 1-5-48...
  • Page 207 2KW/2KX 7. Remove left and right rails from the Scanner unit scanner unit. Holder Holder Figure 1-5-74 8. Remove left and right washers and springs and then pull pins out. Washer Spring Washer Spring Figure 1-5-75 1-5-49...
  • Page 208 2KW/2KX 9. Remove the scanner unit. Scanner unit Figure 1-5-76 1-5-50...
  • Page 209: Document Processor

    2KW/2KX 1-5-11 Document processor (1) Detaching and refitting the document processor Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Remove left and right pins and then Top tray close the top tray.
  • Page 210 2KW/2KX 4. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 5. Remove the controller shield (see page 1-5-29). 6. Remove connector (YC32) from main PWB. Main PWB YC32 Main PWB Figure 1-5-79 7. Remove the DP wire and ground wire from wire holder.
  • Page 211 2KW/2KX 9. Press the DP lock lever through the hole at the bottom right side of the Document scanner unit, and open the document processor processor. DP lock lever Hole Figure 1-5-81 1-5-53...
  • Page 212 2KW/2KX 10. Remove the wire cover. Wire cover Figure 1-5-82 11. Remove the document processor. Document processor Figure 1-5-83 1-5-54...
  • Page 213: Detaching And Refitting The Dp Paper Feed Pulley Unit

    2KW/2KX (2) Detaching and refitting the DP paper feed pulley unit Procedure 1. Open the DP top cover. DP top cover Screw 2. Remove the screw. 3. Release three hooks and then remove the DP rear cover. DP rear cover Hook Hook Hook...
  • Page 214 2KW/2KX 5. Remove the stop ring and bush. Bush Stop ring Figure 1-5-86 6. Remove the stop ring A and then Spring collar remove the DP paper feed clutch from the PF shaft. Spring 7. Remove the stop ring B and then PF shaft remove the PF collar, spring, spring col- PF collar...
  • Page 215 2KW/2KX 8. Remove the DP forwarding pulley unit. DP forwarding pulley unit Figure 1-5-88 9. Remove the stop ring A. Spring 10. Remove the DP feed pulley unit from Spring collar the LF holder. DP feed Stop 11. Remove the stop ring B. pulley ring B 12.
  • Page 216 2KW/2KX 14. Remove the PF stopper from the LF LF holder holder. 15. Remove the stop ring. PF stopper 16. Pull out the LF shaft and then remove the LF gear 18, joint gear and DP for- warding pulley. Stop ring 17.
  • Page 217: Detaching And Refitting The Dp Separation Pad

    2KW/2KX (3) Detaching and refitting the DP separation pad Procedure 1. Remove the DP paper feed pulley unit (see page 1-5-55). 2. Remove the DP separation pad. DP separation pad 3. Check or replace the DP separation pad and refit all the removed parts. Figure 1-5-91 1-5-59...
  • Page 218: Detaching And Refitting The Dp Drive Pwb

    2KW/2KX (4) Detaching and refitting the DP drive PWB Procedure 1. Remove the DP rear cover (see page 1- 5-55). 2. Remove all connectors from DP drive PWB. 3. Remove the screw and then remove the DP drive PWB. 4. Check or replace the DP drive PWB DP drive PWB and refit all the removed parts.
  • Page 219: Others

    2KW/2KX 1-5-12 Others (1) Detaching and refitting the paper conveying unit Procedure 1. Open the rear cover. 2. Remove left and right straps. Rear cover Strap Figure 1-5-93 3. Remove the rear cover unit. Rear cover unit Figure 1-5-94 1-5-61...
  • Page 220 2KW/2KX 4. Remove the paper conveying unit. Paper conveying unit Figure 1-5-95 1-5-62...
  • Page 221: Detaching And Refitting The Operation Panel

    2KW/2KX (2) Detaching and refitting the operation panel Procedure 1. Release four hooks and then remove Operation panel the operation panel. 2. Remove the FFC from connector. Connector 3. Check or replace the operation panel and refit all the removed parts. Hook Hook Hook...
  • Page 222: Direction Of Installing The Principal Fan Motors

    2KW/2KX (3) Direction of installing the principal fan motors When detaching or refitting the fan motors, be careful of the airflow direction (intake or exhaust). Controller fan motor (Rating label: Inside) Intake Right fan motor (Rating label: Inside) Intake Intake Fuser fan motor (Rating label: Inside) Exhaust...
  • Page 223: Upgrading The Firmware

    2KW/2KX 1-6 Requirements on PWB Replacement 1-6-1 Upgrading the firmware Follow the procedure below to upgrade the firmware of main PWB (main controller and scanner), engine PWB, FAX control PWB*, optional language, optional paper feeder and color table. Preparation Extract the file that has the download firmware and put them in the USB Memory. Procedure 1.
  • Page 224: Remarks On Engine Pwb Replacement

    2KW/2KX 1-6-2 Remarks on engine PWB replacement When replacing the engine PWB, remove the EEPROM (U1) from the engine PWB that has been removed and then reattach it to the new engine PWB. EEPROM EEPROM Engine PWB Figure 1-6-2 1-6-2...
  • Page 225: Paper Feed/Conveying Section

    2KW/2KX 2-1 Mechanical Construction 2-1-1 Paper feed/conveying section Paper feed/conveying section consists of the paper feed unit that feeds paper from the cassette and the MP tray paper feed unit that feeds paper from the MP tray, and the paper conveying section that conveys the fed paper to the transfer/separation section.
  • Page 226 2KW/2KX CPWB EPWB PAPVOL YC21-3 YC1-3 LIFTSEN YC21-4 YC1-2 FEDCLDRN YC3-3 PFCL LMOTDRN YC27-1 FEMOTRDYN YC3-6 FEMOTCLK YC3-7 FEMOTREN YC3-8 Figure 2-1-2 Cassette paper feed section block diagram 2-1-2...
  • Page 227: Mp Tray Paper Feed Section

    2KW/2KX (2) MP tray paper feed section The MP tray can contain 50 sheets. Feeding from the MP tray is performed by the rotation of the MP paper feed roller. Also, function of the MPF separation pad prevents paper from multiple feeding. Figure 2-1-3 MP tray paper feed section 1.
  • Page 228 2KW/2KX MPSOLDRN YC4-2 MPSOL MPFPAP MPPS YC16-3 EPWB FEMOTRDYN YC3-6 FEMOTCLK YC3-7 FEMOTREN YC3-8 Figure 2-1-4 MP tray paper feed section block diagram 2-1-4...
  • Page 229: Paper Conveying Section

    2KW/2KX (3) Paper conveying section The paper conveying section conveys paper to the transfer/separation section as paper feeding from the cas- sette or MP tray, or as paper refeeding for duplex printing. Paper by feeding is conveyed by the middle roller to the position where the registration sensor (RS) is turned on, and then sent to the transfer/separation section by the front registration roller and rear registration roller.
  • Page 230 2KW/2KX EPWB REGPAP YC18-3 REGCLDRN YC3-13 MIDCLDRN YC3-11 MPFJAM MPFS YC9-18 YC4-2 RYPWB MPFCLDRN YC3-1 FEMOTRDYN YC3-6 FEMOTCLK YC3-7 FEMOTREN YC3-8 Figure 2-1-6 Paper conveying section block diagram 2-1-6...
  • Page 231: Drum Section

    2KW/2KX 2-1-2 Drum section The drum section consists of the drum, the charger roller unit, and the cleaning unit, and the drum surface is uniformly charged in preparation for formation of residual image by laser beam. After transfer is complete, toner remaining on the drum surface is chipped off with the cleaning blade and is collected to the waste toner box with the drum screw.
  • Page 232 2KW/2KX HVPWB Drum Drum Drum Drum unit Y unit C unit M unit K CL-Y CL-C CL-M CL-K DRPWB-Y DRPWB-C DRPWB-M DRPWB-K EEPROM EEPROM EEPROM EEPROM DRRPWB MOTRDYN YC13-2 SPEEDSEL YC13-3 EPWB MOTCLK YC13-4 MOTEN YC13-5 Figure 2-1-8 Drum section block diagram 2-1-8...
  • Page 233: Developing Section

    2KW/2KX 2-1-3 Developing section The developing unit consists of the sleeve roller that forms the magnetic brush, the magnet roller, the develop- ing blade and the developing screws that agitate the toner. Also, the toner sensor (TS) checks whether or not toner remains in the developing unit.
  • Page 234 2KW/2KX HVPWB Developing Developing Developing Developing unit Y unit C unit unit K TS-Y TS-C TS-M TS-K DEVPWB-Y DEVPWB-C DEVPWB-M DEVPWB-K DRRPWB DLPDIRN DEVRSW DLPCMOTA/B DLPMOTREN YC14-3 DLPMOTCLK DEVM YC13-4 DLPMOTRDYN YC13-5 EPWB Figure 2-1-10 Developing section block diagram 2-1-10...
  • Page 235: Optical Section

    2KW/2KX 2-1-4 Optical section The optical section consists of the image scanner section for scanning and the laser scanner section for print- ing. (1) Image scanner section The original image is illuminated by the exposure lamp (EL) and scanned by the CCD image sensor in the CCD PWB (CCDPWB) via the four mirrors and ISU lens, the reflected light being converted to an electrical signal.
  • Page 236 2KW/2KX Figure 2-1-12 Image scanner unit (ISU) 1. Lamp mount 8. Mirror D 2. ISU housing 9. ISU lens 3. ISU reflector 10. CCD PWB (CCDPWB) 4. Exposure lamp (EL) 11. Inverter PWB (INPWB) 5. Mirror A 12. Home position sensor (HPS) 6.
  • Page 237 2KW/2KX Original Contact glass Image scanner unit (ISU) CCDPWB Mirrors LAMPTH and lens INPWB YC8-19 MPWB image sensor HPSWN YC8-16 SCMOTB2, SCMOTA1 SCMOTB1, SCMOTA2 YC36-1,2,3,4 ISUM Scanner unit Figure 2-1-13 Scanner unit block diagram 2-1-13...
  • Page 238: Laser Scanner Section

    2KW/2KX (2) Laser scanner section The charged surface of the drum is then scanned by the laser beam from the laser scanner unit. The laser beam is dispersed as the polygon motor (PM) revolves to reflect the laser beam over the drum. Various lenses and mirror are housed in the laser scanner unit, adjust the diameter of the laser beam, and focalize it at the drum surface.
  • Page 239 2KW/2KX MPWB Laser Laser scanner scanner unit CY unit KM PWB-Y PWB-C PWB-M PWB-K APCPWB-Y APCPWB-C APCPWB-M APCPWB-K PM-CY PM-KM EPWB LSUMOTA, B Figure 2-1-15 Laser scanner unit block diagram 2-1-15...
  • Page 240: Transfer/Separation Section

    2KW/2KX 2-1-5 Transfer/Separation section The transfer/separation section consists of the intermediate transfer unit section and the secondary transfer roller section. (1) Intermediate transfer unit section The intermediate transfer unit section consists of the transfer cleaning unit, the transfer belt, and the four pri- mary transfer rollers for respective color drums, and forms a full-color toner image by superimposing and transferring single-color toner images formed on each drum onto the transfer belt.
  • Page 241 2KW/2KX Intermediate transfer unit IDS1 EPWB HVPWB LEDREFL YC6-4 YC1-2 VOPL YC6-2 YC1-4 VOSL YC6-1 YC1-5 T1CCNT YC11-3 IDS2 T1MCNT YC11-5 LEDREFR YC7-4 YC1-2 CLCNT YC11-9 VOPR YC7-2 YC1-4 T1YCNT YC11-11 VOSR YC7-1 YC1-5 T1KCNT YC11-13 IMAMOTREN YC15-3 IMAMOTCLK YC15-2 IMAMOTRDYN YC15-1 Figure 2-1-17 Intermediate transfer unit section block diagram...
  • Page 242: Secondary Transfer Roller Section

    2KW/2KX (2) Secondary transfer roller section The secondary transfer roller section consists of the secondary transfer roller mounted to the paper conveying unit and the separation brush. To the secondary transfer roller, DC bias is applied from the high voltage PWB (HVPWB).
  • Page 243: Fuser Section

    2KW/2KX 2-1-6 Fuser section The paper sent from the transfer/separation section is interleaved between the heat roller and the press roller. The heat roller is heated by the fuser heater (FH), and the toner is fused by heat and pressure and fixed onto the paper because the press roller is pressed by the fuser press spring.
  • Page 244 2KW/2KX Fuser unit PDIRN PDIRN YC19-1 YC1-6 YC2-3 FTHERM FTHERM YC19-3 YC1-4 YC3-2 EJPWB EPWB IMAMOTREN YC15-3 EVSW IMAMOTCLK YC15-2 IMAMOTRDYN YC15-1 HEATRE1 YC1-13 YC103-13 ZCROSS YC1-11 YC103-11 PSPWB Figure 2-1-21 Fuser section block diagram 2-1-20...
  • Page 245: Eject/Feedshift Section

    2KW/2KX 2-1-7 Eject/Feedshift section The paper eject/feedshift section consists of the conveying path which sends the paper that has passed the fuser section to the top tray or the duplex conveying section. Figure 2-1-22 Eject/Feed shift section 1. Eject roller 7.
  • Page 246 2KW/2KX EPWB EJPWB FDFULL YC19-5 YC1-2 FUSPAP YC19-4 YC1-3 STDUA YC37-4 STDUB YC37-3 STDUAN YC37-2 STDUBN YC37-1 Figure 2-1-23 Eject/Feed shift section block diagram 2-1-22...
  • Page 247: Duplex Conveying Section

    2KW/2KX 2-1-8 Duplex conveying section The duplex conveying section consists of conveying path which sends the paper sent from the eject/feedshift section to the paper feed/conveying section when duplex printing. Figure 2-1-24 Duplex conveying section 1. Duplex roller L 4. Duplex pulleys 2.
  • Page 248 2KW/2KX EPWB EJPWB FUSPAP YC19-4 YC1-3 STDUA YC37-4 STDUB YC37-3 STDUAN YC37-2 STDUBN YC37-1 Figure 2-1-25 Duplex conveying section block diagram 2-1-24...
  • Page 249: Document Processor

    2KW/2KX 2-1-9 Document processor (1) Original feed section The original feed section consists of the parts shown in figure. An original placed on the original table is con- veyed to the original conveying section. Original is fed by the rotation of the DP forwarding pulley and DP feed pulley.
  • Page 250 2KW/2KX DPDPWB ORGSWN DPOS YC2-6 FEEDCL DPPFCL YC6-3 DPMOT1A YC3-1 DPMOT2A YC3-2 DPPFM DPMOT1B YC3-3 DPMOT2B YC3-4 MOTA1 YC32-16 YC1-1 MOTB1 YC32-15 YC1-2 MOTA2 YC32-14 YC1-3 MOTB2 YC32-13 YC1-4 MPWB FEEDCL YC32-1 YC8-10 ORGSWN YC32-7 YC8-4 Figure 2-1-27 Original feed section block diagram 2-1-26...
  • Page 251: Original Conveying Section

    2KW/2KX (2) Original conveying section The original conveying section consists of the parts shown in figure. A conveyed original is scanned by the optical section (CCD) of main machine when it passes through the DP contact glass of main machine. Figure 2-1-28 Original conveying section 1.
  • Page 252 2KW/2KX DPDPWB FEEDCL DPPFCL YC6-3 TIMSWN DPTS YC2-9 DPMOT1A YC3-1 DPMOT2A YC3-2 DPPFM DPMOT1B YC3-3 DPMOT2B YC3-4 MOTA1 YC32-16 YC1-1 MOTB1 YC32-15 YC1-2 MOTA2 YC32-14 YC1-3 MOTB2 YC32-13 YC1-4 MPWB FEEDCL YC32-1 YC8-10 TIMSWN YC32-8 YC8-3 Figure 2-1-29 Original conveying section block diagram 2-1-28...
  • Page 253: Original Switchback/Eject Sections

    2KW/2KX (3) Original switchback/eject sections The original switchback/eject sections consists of the parts shown in figure. An original of which scanning is complete is ejected to the original eject table by the eject roller. In the case of duplex switchback scanning, an original is conveyed temporarily to the switchback tray and conveyed again to the original conveying section by the switchback roller.
  • Page 254 2KW/2KX DPDPWB PRESOLN YC4-2 DPPRSOL RELSOLN YC4-3 REVSOL DPSBSOL YC5-2 TIMSWN DPTS YC2-9 DPMOT1A YC3-1 DPMOT2A YC3-2 DPPFM DPMOT1B YC3-3 DPMOT2B YC3-4 MOTA1 YC32-16 YC1-1 MOTB1 YC32-15 YC1-2 MOTA2 YC32-14 YC1-3 MOTB2 YC32-13 YC1-4 MPWB REVSOL YC32-2 YC8-9 PRESOLN YC32-3 YC8-8 RELSOLN YC32-4...
  • Page 255: Electrical Parts Layout

    2KW/2KX 2-2 Electrical Parts Layout 2-2-1 Electrical parts layout (1) PWBs Machine right Machine inside Machine left Figure 2-2-1 PWBs 1. Main PWB (MPWB) ......Controls the software such as the print data processing and provides the interface with computers. 2.
  • Page 256 2KW/2KX 9. Eject PWB (EJPWB) ......Consists of wiring relay circuit between engine PWB and each electrical component (eject section). 10. Cassette PWB (CPWB) ......Interconnects the engine PWB and each electrical component (cassette section). 11. Drum PWB K (DRPWB-K) ....Relays wirings from electrical components on the drum unit K. Drum individual information in EEPROM storage.
  • Page 257 2KW/2KX List of correspondences of PWB names Name used in service manual Name used in parts list Main PWB (MPWB) PARTS PWB MAIN ASSY SP Engine PWB (EPWB) PARTS PWB ENGINE ASSY SP Power source PWB (PSPWB) PARTS SWITCHING REGULATOR SP High voltage PWB (HVPWB) PARTS HIGH VOLTAGE UNIT SP Operation panel PWB (OPPWB)
  • Page 258: Switches And Sensors

    2KW/2KX (2) Switches and sensors 15,16 Machine right Machine inside Machine left Figure 2-2-2 Switches and sensors 1. Main power switch (MSW) ....Turns ON/OFF the AC power source. 2. Interlock switch (ILSW) ......Shuts off 24 V DC power line when the top tray and rear cover are opened.
  • Page 259 2KW/2KX 17. Developing release switch (DEVRSW)..........Detects separation of developing units M, C and Y. 18. Waste toner sensor (WTS)....Detects when the waste toner box is full. 19. Envelope switch (EVSW) ...... Detects the envelope mode setting. 20. Top tray switch (TTSW)......Breaks the safety circuit when the top tray is opened. 21.
  • Page 260: Motors

    2KW/2KX (3) Motors Machine right Machine inside Machine left Figure 2-2-3 Motors 1. Paper feed motor (PFM) ....... Drives the paper feed section. 2. Lift motor (LM)........Operates the bottom plate. 3. Drum motor (DRM) ....... Drives the drum unit. 4.
  • Page 261 2KW/2KX 18. Controller fan motor (CONFM)....Cools the controller section. 19. Fuser fan motor (FUFM) ....... Cools the fuser section. 20. Container fan motor (CFM) ....Cools the toner container section. 21. ISU motor (ISUM) ......... Drives the ISU. 2-2-7...
  • Page 262: Others

    2KW/2KX (4) Others Machine right Machine inside Machine left Figure 2-2-4 Others 1. Paper feed clutch (PFCL) ..... Primary paper feed from cassette. 2. MP feed clutch (MPFCL)....... Controls the drive of MP conveying section. 3. Registration clutch (RCL)...... Controls the secondary paper feed. 4.
  • Page 263: Document Processor

    2KW/2KX (5) Document processor Machine right Machine inside Machine left Figure 2-2-5 Document processor 1. DP drive PWB (DPDPWB ..... Consists the solenoids and clutch driver circuit and wiring relay circuit. 2. DP original sensor (DPOS) ....Detects the presence of an original. 3.
  • Page 264 2KW/2KX This page is intentionally left blank. 2-2-10...
  • Page 265: Power Source Pwb

    2KW/2KX 2-3 Operation of the PWBs 2-3-1 Power source PWB YC103 YC104 YC105 YC101 YC102 Figure 2-3-1 Power source PWB silk-screen diagram 2-3-1...
  • Page 266 2KW/2KX Connector Signal Voltage Description YC101 LIVE 120 V AC AC power input 220-240 V AC Connected to NEUTRAL 120 V AC AC power input AC inlet and 220-240 V AC main power switch YC102 NEUTRAL 120 V AC/0 V FH: On/Off 220-240 V AC/0 V Connected to...
  • Page 267: Engine Pwb

    2KW/2KX 2-3-2 Engine PWB YC26 YC19 YC24 YC38 YC15 YC37 YC25 YC23 YC11 YC40 YC39 YC30 YC28 YC14 YC41 YC13 YC21 YC34 YC27 YC33 YC17 1 1 2 YC29 Figure 2-3-2 Engine PWB silk-screen diagram 2-3-3...
  • Page 268 2KW/2KX Connector Signal Voltage Description MPFCLDRN 0/24 V DC MPFCL: On/Off Connected to +24V3 24 V DC 24 V DC power to MPFCL MP feed FEDCLDRN 0/24 V DC PFCL: On/Off clutch, paper +24V3 24 V DC 24 V DC power to PFCL feed clutch, paper feed N.C.
  • Page 269 2KW/2KX Connector Signal Voltage Description +24V1 24 V DC 24 V DC power from RYPWB Connected to Ground relay PWB Ground Ground Ground +24V3 24 V DC 24 V DC power from RYPWB +24V3 24 V DC 24 V DC power from RYPWB +24V3 24 V DC 24 V DC power from RYPWB...
  • Page 270 2KW/2KX Connector Signal Voltage Description YC10 LEDA 3.3 V DC 3.3 V DC power to WTS Connected to LEDK 0/3.3 V DC (pulse) WTS LED emitter signal waste toner PTRE Analog WTS detection signal sensor PTRC 3.3 V DC 3.3 V DC power to WTS YC11 +24V3 24 V DC...
  • Page 271 2KW/2KX Connector Signal Voltage Description YC11 BCACNT Developing AC bias control voltage (Cyan) Connected to BMACNT Developing AC bias control voltage high voltage (Magenta) BYACNT Developing AC bias control voltage (Yellow) HVCLKK 0/3.3 V DC (pulse) Developing bias clock signal (Black) BCSCNT Developing sleeve bias control voltage (Cyan)
  • Page 272 2KW/2KX Connector Signal Voltage Description YC17 CAS2 0/3.3 V DC CSSW (SW2): On/Off Connected to CAS1 0/3.3 V DC CSSW (SW1): On/Off cassette size Ground switch CAS0 0/3.3 V DC CSSW (SW0): On/Off YC18 +3.3V2_LED2 3.3 V DC 3.3 V DC power to RS Connected to Ground registration...
  • Page 273 2KW/2KX Connector Signal Voltage Description YC27 LMOTDRN 0/24 V DC LM: On/Off Connected to Ground lift motor YC28 +24V1 24 V DC 24 V DC power to CFM Connected to TCONTFAN 0/12/24 V DC CFM: Full speed/Half speed/Off container fan motor YC29 +24V1...
  • Page 274 2KW/2KX Connector Signal Voltage Description YC32 Ground Connected to VREFC Analog APCPWB-C laser power standard voltage laser scanner LONBCN 0/3.3 V DC APCPWB-C sample/hold signal unit CY ENBCN 0/3.3 V DC APCPWB-C laser enable signal PDCN 0/3.3 V DC (pulse) Horizontal synchronizing signal Ground VREFY Analog...
  • Page 275 2KW/2KX Connector Signal Voltage Description YC34 TNSENM Analog TS-M detection voltage Connected to ERASECDR 0/24 V DC CL-C: On/Off drum relay TNSENK Analog TS-K detection voltage ERASEMDR 0/24 V DC CL-M: On/Off DLPTHERM Analog DEVTH detection voltage ERASEKDR 0/24 V DC CL-K: On/Off +3.3V2 3.3 V DC...
  • Page 276 2KW/2KX Connector Signal Voltage Description YC42 Ground Connected to AIRTEMP Analog OTEMS detection voltage (temperature) outer temper- WETCLK0 0/3.3 V DC (pulse) OTEMS clock signal ature sensor WETCLK1 0/3.3 V DC (pulse) OTEMS clock signal AIRWETOUT Analog OTEMS detection voltage (humidity) 2-3-12...
  • Page 277: Main Pwb

    2KW/2KX 2-3-3 Main PWB YC43 YC36 YC19 YC21 YC32 YC12 YC42 Figure 2-3-3 Main PWB silk-screen diagram 2-3-13...
  • Page 278 2KW/2KX Connector Signal Voltage Description VBUS 5 V DC 5 V DC power output Connected to DATA- USB data signal DATA+ USB data signal Ground CCDSW 0/3.3 V DC CCD color/BW change signal Connected to CCDSH 0/3.3 V DC CCD shift gate signal CCD PWB CCDCLPN LVDS...
  • Page 279 2KW/2KX Connector Signal Voltage Description YC12 VBUS 5 V DC 5 V DC power output Connected to DATA- USB data signal DATA+ USB data signal Ground Ground YC14 Not used Connected to Not used FAX control Not used Not used Ground 3.3V 3.3 V DC...
  • Page 280 2KW/2KX Connector Signal Voltage Description YC14 B16 RXDREQ 0/3.3 V DC Reception DMA request signal Connected to A17 GND Ground FAX control B17 RXDMACKN 0/3.3 V DC (pulse) Reception DMACK signal A18 IORN 0/3.3 V DC Read enable signal B18 IOWN 0/3.3 V DC Write enable signal A19 RESETN...
  • Page 281 2KW/2KX Connector Signal Voltage Description YC32 FEEDCL 0/24 V DC DPPFCL: On/Off Connected to REVSOL 0/24 V DC DPSBSOL: On/Off DP drive PRESOLN 0/24 V DC DPPRSOL: On (Press)/Off RELSOLN 0/24 V DC DPPRSOL: On (Release)/Off DPDETN 0/3.3 V DC DP set signal OPSWN 0/3.3 V DC...
  • Page 282 2KW/2KX Connector Signal Voltage Description YC39 +3.3V1_MFP 3.3 V DC 3.3 V DC power to RYPWB Connected to I2CSDA 0/3.3 V DC (pulse) EEPROM data signal relay PWB Ground I2CSCL 0/3.3 V DC (pulse) EEPROM clock signal SCKN 0/3.3 V DC (pulse) Serial communication clock signal 0/3.3 V DC (pulse) Serial communication data signal input 0/3.3 V DC (pulse) Serial communication data signal output SDIR...
  • Page 283 2KW/2KX Connector Signal Voltage Description YC43 +5V1 5 V DC 5 V DC power to OPPWB Connected to POWERKEY 0/3.3 V DC Power key input signal operation FPRSTN 0/3.3 V DC OPPWB reset signal panel PWB PANTXD 0/3.3 V DC (pulse) OPPWB transmission data PANRXD 0/3.3 V DC (pulse) OPPWB received data +3.3V...
  • Page 284: Drum Relay Pwb

    2KW/2KX 2-3-4 Drum relay PWB Figure 2-3-4 Drum relay PWB silk-screen diagram 2-3-20...
  • Page 285 2KW/2KX Connector Signal Voltage Description TNSENM Analog TS-M detection voltage Connected to ERASECDR 0/24 V DC CL-C: On/Off engine PWB TNSENK Analog TS-K detection voltage ERASEMDR 0/24 V DC CL-M: On/Off DLPTHERM Analog DEVTH detection voltage ERASEKDR 0/24 V DC CL-K: On/Off +3.3V2 3.3 V DC...
  • Page 286 2KW/2KX Connector Signal Voltage Description Ground Connected to EECLK 0/3.3 V DC (pulse) EEPROM clock signal drum PWB Y ERASEYDR 0/24 V DC CL-Y: On/Off EEDATA 0/3.3 V DC (pulse) EEPROM data signal N.C. Not used +3.3V2 3.3 V DC 3.3 V DC power to DRPWB-Y Ground Ground...
  • Page 287: Dp Drive Pwb

    2KW/2KX 2-3-5 DP drive PWB Figure 2-3-5 DP drive PWB silk-screen diagram 2-3-23...
  • Page 288 2KW/2KX Connector Signal Voltage Description MOTA1 0/24 V DC (pulse) DPPFM drive control signal Connected to MOTB1 0/24 V DC (pulse) DPPFM drive control signal main PWB MOTA2 0/24 V DC (pulse) DPPFM drive control signal MOTB2 0/24 V DC (pulse) DPPFM drive control signal +24V2 24 V DC...
  • Page 289 2KW/2KX Connector Signal Voltage Description +3.3V2 3.3 V DC 3.3 V DC power from MPWB Connected to Ground main PWB TIMSWN 0/3.3 V DC DPTS: On/Off ORGSWN 0/3.3 V DC DPOS: On/Off OPSWN 0/3.3 V DC DPOCS: On/Off DPDETN 0/3.3 V DC DP set signal RELSOLN 0/24 V DC...
  • Page 290 2KW/2KX This page is intentionally left blank. 2-3-26...
  • Page 291: Appendixes

    2KW/2KX 2-4 Appendixes 2-4-1 Appendixes (1) Repetitive defects gauge First occurrence of defect 31 mm/1 " Rear registration roller 38 mm/1 " Charger roller 50 mm/1 " Front registration roller 15/16 50 mm/1 " Sleeve roller 15/16 59 mm/2 " Transfer roller 5/16 79/3...
  • Page 292: Firmware Environment Commands

    2KW/2KX (2) Firmware environment commands The printer maintains a number of printing parameters in its memory. There parameters may be changed per- manently with the FRPO (Firmware RePrOgram) commands. This section provides information on how to use the FRPO command and its parameters using examples. Using FRPO commands for reprogramming firmware The current settings of the FRPO parameters are listed as optional values on the service status page.
  • Page 293 2KW/2KX Factory Item FRPO Setting values setting Offset (horizontal direction) Integer value in centimeters (-7 to +7) Fraction value in 1/100 centimeters (-99 to +99) Offset (vertical direction) Integer value in centimeters (-7 to +7) Fraction value in 1/100 centimeters (-99 to +99) KIR mode 0: Off...
  • Page 294 2KW/2KX Factory Item FRPO Setting values setting Default paper size 0: Size of the default paper cassette (See R4.) 1: Monarch (3-7/8 × 7-1/2 inches) 2: Business (4-1/8 × 9-1/2 inches) 3: International DL (11 × 22 cm) 4: International C5 (16.2 × 22.9 cm) 5: Executive (7-1/4 ×...
  • Page 295 2KW/2KX Factory Item FRPO Setting values setting Country code 0: US-ASCII 1: France 2: Germany 3: UK 4: Denmark 5: Sweden 6: Italy 7: Spain 8: Japan 9: US Legal 10: IBM PC-850 (Multilingual) 11: IBM PC-860 (Portuguese) 12: IBM PC-863 (Canadian French) 13: IBM PC-865 (Norwegian) 14: Norway 15: Denmark 2...
  • Page 296 2KW/2KX Factory Item FRPO Setting values setting Paper type for the MP tray 1: Plain 1 2: Transparency 3: Preprinted 4: Label 5: Bond 6: Recycle 7: Vellum 9: Letterhead 10: Color 11: Prepunched 12: Envelope 13: Cardstock 16: Thick 17: High quality 21: Custom1 22: Custom2...
  • Page 297 2KW/2KX Factory Item FRPO Setting values setting Paper type for paper cassettes 2 1: Plain to 4 3: Preprinted 5: Bond 6: Recycled 9: Letterhead 10: Color 11: Prepunched 17: High quality 21: Custom1 22: Custom2 23: Custom3 24: Custom4 25: Custom5 26: Custom6 27: Custom7...
  • Page 298 2KW/2KX This page is intentionally left blank. 2-4-8...
  • Page 299: Wiring Diagram

    2KW/2KX (3) Wiring diagram DEVM LCDPWB +24V1/GND PSSLEEP YC43 YC39 YC13 YC14 YC23 YC26 YC25 YC24 YC36 YC20 GND/GND HYPINT Serial I/F GND/+24V3 I2CINT +24V3/+24V3 EGHOLD +24V3/GND MPWB 9/10 9/10 9/10 9/10 VBUS SLEEPN/HYPINT +3.3V2 11/12 11/12 11/12 11/12 DATAN I2CINT/+3.3V2 VSYNC RYPWB...
  • Page 300 2KW/2KX PDKN PDPWB-K +3.3V3 VREFK YC31 APCPWB-K LONBKN YC38 ENBKN +3.3V3 PDKN PDKN VDOKN VDOKP +3.3V3 PDMN VDOMN VREFM VDOMP LONBMN APCPWB-M ENBMN PDMN LSUTHERMM PDPWB-M PDMN +3.3V3 POLCLK1 MPWB EPWB POLRDYN1 ITEMS PM-KM POLONN1 +24V3 PDPWB-C PDCN +3.3V3 VREFC YC32 LONBCN APCPWB-C...
  • Page 301 2KW/2KX CPWB DRPWB-K EECLK EECLK ERASE*DR ERASE*DR EEDATA EEDATA IDS1 IDS2 +3.3V2 +3.3V2 CL-K ERASE*DR EEPROM Drum unit K Drum unit M Drum unit C YC21 YC18 YC22 YC37 YC15 TNSENM Drum unit Y ERASECDR TNSENK ERASEMDR DLPTHERM DRRPWB ERASEKDR +3.3V2 YC34 EPWB...
  • Page 302 2KW/2KX DPPFM INPWB ISUM DPDPWB CCDPWB CCD sensor YC36 YC32 MPWB 2-4-12...

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