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Datamax APEX 3 User Manual

Receipt printer
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7A300020-2 Rev. B
APEX 3
User Guide

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Summary of Contents for Datamax APEX 3

  • Page 1 7A300020-2 Rev. B APEX 3 User Guide...

  • Page 3: Table Of Contents

    Contents General Precautions ..................... 1 Safety ........................... 1 Getting Started ....................2 Unpacking the Printer ..................2 Installing and Charging the Battery Cartridge ............3 1.2.1 Installing the Battery ..................3 1.2.2 Charging the Battery ..................4 Reading the LED Status ..................5 Using the Belt Clip ....................
  • Page 4 Specifications ....................... 20 Printer Specifications ..................20 Supply Specifications ..................20 Regulatory Notes ....................21 5.3.1 FCC Part 15 Class B ..................21 5.3.2 Warranty ....................21 5.3.3 Warranty and/or Repair Service ..............21 Customer Support ....................22...

  • Page 5: General Precautions

    Datamax-O’Neil is not responsible for any operational results regardless of missing information, errors or any misprinting in this manual. § Datamax-O’Neil is not responsible for problems created as a result of using options and consumables not approved by them. §...

  • Page 6: Getting Started

    1 Getting Started 1.1 Unpacking the Printer The APEX 3 portable printer is a full featured portable receipt printer designed for a number of environments and uses including field service, field sales, hospitality and restaurants, ticketing, etc. where point of service receipts are required. The package contains: §...

  • Page 7: Installing And Charging The Battery Cartridge

    Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must be charged before use. Datamax-O’Neil batteries must be cycled several times to achieve maximum capacity. To cycle a battery, fully charge it and then allow a full discharge through normal use.

  • Page 8: Charging The Battery

    50-60 Hz 10VDC/2.4A Output Voltage/Current ( Do not use a charger not approved by Datamax-O’Neil for use with the APEX 3. Use of an unapproved charger could damage the battery pack or the printer and will void the warranty. The battery terminals are well recessed inside the printer. Do not allow them to contact conductive material since this may create a short circuit that could cause injury or start a fire.

  • Page 9: Reading The Led Status

    1.3 Reading the LED Status Table 1 explains the LED indicator status. Refer to Figure 1 for the locations described for <ON/OFF> and <FEED> push button switches and AC adapter socket. Figure 4 provides the location of the status LEDs on the front of the printer. FIGURE 4: LED STATUS Table 1 - Reading the LED Status Status...

  • Page 10: Using The Belt Clip

    1.4 Using the Belt Clip The belt loop system consists of two parts: § A knob located on the back part of the printer just above the battery door § A click-on connector To use the clip, insert the knob located at the bottom of the printer into the slot of the connector.

  • Page 11: Loading Supplies

    The paper should be wound on the core in such a way that the end of the paper will unwind freely from the core. If fastened by tape or glue, the core will be pulled into the mechanism causing jamming and possible gear damage. Proper paper roll supplies are available from Datamax-O’Neil as P/N 757061.

  • Page 12: Tearing Paper

    Note: Pull Paper Roll Leader out of printer. Note direction of paper travel. FIGURE 7: OPERATOR CONTROLS AND PAPER LOADING 2.2 Tearing Paper The printer’s paper door acts as a tear bar. Pull one edge of the paper against the tear bar as indicated, then tear down and across against the tear bar to tear the paper.

  • Page 13: Using The Printer

    Using the Printer 3.1 Initial Power-Up and Self-Test Once the Battery is charged and the paper is loaded, an initial power up self-test can be performed. § Press the <ON/OFF> switch once. This turns printer on. LED #1 illuminates in green or blue depending on the mode of communication.

  • Page 14: Connecting The Printer

    3.2 Connecting the Printer § ® The APEX 3 printer supports Serial RS232 and Bluetooth as default configuration. IrDA, USB or 802.11g communication is also available as an optional feature. § Serial, USB, IrDA, 802.11g and Bluetooth communication settings can be changed via DIP switches located on the control card.

  • Page 15: Dip Switch Functions

    If IrDA is not installed, printer will default to RS232 mode with baud rate 115200 X stands for Don’t Care: Dip Switch 7 will override 1 and 2 Firmware Applies to Apex 3 – USB version only Baud Rate and Parity are applicable to RS232 and IrDA communication mode ONLY Note: In order for changes to the dip-switch configuration to take effect, the printer power must be reset.

  • Page 16: Serial Communication

    3.3 Serial Communication § The RS232C Interface signals for the APEX 3 Series printers are terminated on a 6 PIN RJ type data connector located on the side of the printer. § Six connections are provided from the Serial Interface to the host computer. Table 3 lists the Serial Interface signals and pin outs for the RJ connector.

  • Page 17: Bluetooth And 802.11G Communications

    3.5 Bluetooth and 802.11g Communications § Bluetooth and 802.11g operation: Dip Switch #1 must be in the <OFF> position. Dip Switch #2 must be in the <ON> position. Note: Adjust baud rate settings to match those of the Bluetooth™ or 802.11g module in your computing device.

  • Page 18: Usb Communications

    3.7 USB Communications The APEX 3 printer comes equipped with a USB 2.0 slave port. To enable USB, you must set the dip switches on the printer as below: SW 1 SW 2 SW 3 SW 4 SW 5 SW 6...

  • Page 20: Printer Maintenance

    To insure full charge, the printer should not be operated while the battery is charging. 4.2.1 Important Notes on Charging Batteries § The model APEX 3 printers require an adapter output of 10VDC/1.32A. § The battery fast-charge is initiated each time the power adapter is connected to the printer.

  • Page 21: Important Notes On Replacing Batteries

    Dispose of used batteries according to instructions in Section 4.5. 4.3 Verifying Battery Charge State It is strongly recommended that the printer be tested before it is returned to Datamax-O’Neil. Follow these steps to identify and correct the battery power problem. These steps will help to determine if the fault is with the printer or some other part of the system.

  • Page 22: Battery And Safety Information

    After extended printing, print head may be hot; printer will pause before § resuming printing. If the problem persists, please contact Datamax-O’Neil Technical Support. Support contact information is listed in Section 6 of this manual. Other than routine cleaning and other maintenance described in Section 4, the printer is not intended to be serviced by the user.

  • Page 23: Printer Supplies

    Apex 3 with RS232, MCR, Class 2 Bluetooth® 78828I1-3 Apex 3 with RS232, IrDA, Class 2 Bluetooth® 78828I1R-3 Apex 3 with RS232, MCR, IrDA, Class 2 Bluetooth® 78828S1-2 Apex 3 with RS232, 802.11b/g 78828S1R-2 Apex 3 with RS232, MCR, 802.11b/g...

  • Page 24: Specifications

    Specifications 5.1 Printer Specifications Height: 2.25 inches (57 mm) Width: 4.25 inches (108 mm) Length: 6 inches (152 mm) Weight: w/battery & paper 1 lb 4 oz. (583 g) Shipping weight: 3 lbs. (1.4 kg) Power: 7.4 V Li-Ion battery Operating Temp.

  • Page 25: Regulatory Notes

    5.3.2 Warranty This printer is warranted by Datamax-O’Neil to be free of defects in parts and workmanship for a period of one year from date of shipment. This warranty does not apply to defects resulting from action of the user such as misuse, improper wiring, operation outside of specification, improper maintenance or repair, or unauthorized modification.

  • Page 26: Customer Support

    Tel: + 33 (0) 4 75 75 63 00 Fax: +33 (0) 4 75 82 98 38 eurotech@datamaxcorp.com Datamax-O'Neil Asia-Pacific Singapore Monday - Friday 0830 - 1730 Tel: +65 6505 2250 Fax: +65 6769 8135 tsaspa@datamax-oneil.com COPYRIGHT © 2015, DATAMAX-O’NEIL...

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