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Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone
settings.
1.
Press HOME
2.
Scroll down the screen, and then tap SD & phone storage.
3.
Scroll down the screen, and then tap Factory data reset.
4.
On the Factory data reset screen, tap Reset phone, and then tap
Erase everything.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you
can still perform a factory reset by using the buttons on the phone.
1.
With the phone turned off, press and hold the VOLUME DOWN
button, and then press and hold the POWER button.
2.
When the screen with Android images appears, release the
buttons.
3.
Press VOLUME DOWN to select FACTORY RESET, and then
press the POWER button.
> MENU, then tap Settings.
Backup, update and reset 0
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