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2. Why can I not connect the router even if the cable is plugged in Lan port and the
led is light?
A: First, please check Status Led. If the device is normal, the led will blink per second.
If not, please check How blinking Status led shows.
There are many abnormal symptoms as below:
Status Led is bright or dark in work: The system hanged up .Suggest powering off and on
the router. But this symptom often occurs, please reset to default or upgrade latest fw to try
again.
Status led flashes irregularly: Maybe the root cause is Flash rom and please press reset
Button to reset to default or try to use Recovery mode.(Refer to Q3 and Q4)
Status flashes very fast while powering on: Maybe the router is the recovery mode and
please refer to Q4.
3. How to reset to factory default?
A:
Press Wireless on /off and WPS button simultaneously about 5 sec
Status will start flashing about 5 times, remove the finger. The RESTORE process is completed.
4. Why can I not connect Internet even though the cables are plugged in Wan port
and Lan port and the leds are blink. In addition, Status led is also normal and I
can configure web management?
A: Make sure that the network cable from DSL or Cable modem is plugged in Wan port of Router and
that the network cable from Lan port of router is plugged in Ethernet adapter. Then, please check which
wan type you use. If you are not sure, please call the isp. Then please go to this page to input the
information isp is assigned.
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