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Dell Vostro 3900/3902
Owner's Manual
Regulatory Model: D17M
Regulatory Type: D17M001

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Summary of Contents for Dell Vostro 3902

  • Page 1 Dell Vostro 3900/3902 Owner's Manual Regulatory Model: D17M Regulatory Type: D17M001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...
  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer................... 5 ....................5 Before Working Inside Your Computer ........................6 Turning Off Your Computer ....................7 After Working Inside Your Computer 2 Removing and Installing Components..............8 ..........................8 Recommended Tools ........................... 8 System Overview ............................8 Inside view ..........................
  • Page 4 System Error Messages 4 System Setup......................30 ........................30 System Setup Overview ..........................30 Enter System Setup ........................30 System Setup Options ............................... 30 Main ............................31 Advanced ..............................32 Boot .............................33 Power ............................33 Security ..............................33 Exit 5 Specifications......................34 6 Contacting Dell.......................38...
  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 6: Turning Off Your Computer

    To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer (see Turning Off Your Computer). CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
  • Page 7: After Working Inside Your Computer

    Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.
  • Page 8: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe System Overview Inside view...
  • Page 9: Removing The Cover

    card reader Front USB ports power switch hard drive system board memory module expansion card heatsink fan system fan Removing the Cover Follow the procedures in Before Working Inside Your Computer. Follow the steps to remove the cover: a. Remove the screws that secure the cover to the computer. b.
  • Page 10: Installing The Bezel

    Follow the steps to remove the bezel: a. Pry the front panel retention clips away from the chassis. b. Release the hooks on the opposite edge of the bezel from the chassis. c. Remove the bezel from the computer. Installing the Bezel Place the hooks on the notches in the computer.
  • Page 11: Installing The Hard Drive

    Follow the steps to remove the SATA cable and the power cable: a. Disconnect the SATA cable and power cable from the hard drive [1] [2]. b. Remove the screws that secure the hard-drive bracket [3] and lift it upwards to remove it from the computer [4].
  • Page 12: Removing The Optical Drive

    Install the: • bezel • cover Follow the procedures in After Working Inside Your Computer. Removing the Optical Drive Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel Follow the steps to remove the optical drive: a.
  • Page 13: Removing The Card Reader

    Removing the Card Reader Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel a. Disconnect the card reader power cable from the system board. b. Un-thread the power cable from the metal clip. c. Remove the screws that secure the card reader to the chassis. d.
  • Page 14: Installing The Memory

    Press down on the memory-retaining tabs on each side of the memory modules and lift the memory module upwards to remove it from the computer. Installing the Memory Align the notch on the memory-card with the tab in the system-board connector. Insert the memory module into the memory socket.
  • Page 15: Removing The Processor

    Connect the heatsink cable to the system board. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Processor Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • heatsink Push the processor release lever down and then press it outward to release it from the retention hook that secures it.
  • Page 16: Installing The Expansion Card(S)

    Follow the steps to remove the expansion card: a. Press the blue tab and slide down the release lever that secures the expansion card. b. Press on the retaining tab to release the expansion card from its connector. c. Lift the expansion card up out of its connector and remove it from the computer. d.
  • Page 17: Installing The Power Supply Unit (Psu)

    Disconnect the following power supply cables from the system board by pressing on the retention latch and lifting it upwards. • system board power cable [1] • system fan power cable [2] a. Remove the screws that secure the power supply to the computer. Follow the steps below to remove the power supply unit: a.
  • Page 18: Removing The Power Switch

    Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Power Switch Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel Follow the steps to remove the power switch: a. Disconnect the power-switch cable from the system board [1]. b.
  • Page 19: Removing The Input/Output (I/O) Panel

    Removing the Input/Output (I/O) Panel Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel Follow the steps to remove the I/O panel cables: a. Disconnect the I/O panel and FlyWire cables from the system board [1, 3]. b.
  • Page 20: Installing The Input/Output (I/O) Panel

    Installing the Input/Output (I/O) Panel Slide the I/O panel into its slot on the computer. Replace the screw that secures the I/O panel. Route the cables through the metal clips. Connect the I/O panel and FlyWire cables to the system board. Install the: •...
  • Page 21: Removing The System Board

    Removing the System Board Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel • optical drive • hard drive • heatsink • processor • memory • expansion cards • I/O panel Follow the steps to remove the system board: a.
  • Page 22: System Board Components

    Install the: • I/O panel • memory • expansion cards • processor • heatsink • hard drive • optical drive • bezel • cover Follow the procedures in After Working Inside Your Computer. System Board Components The following image displays the system board components . PCI connector PCIe x1 connector PCIe x16 connector...
  • Page 23 P1 power connector card reader module connector real-time clock reset jumper password reset jumper front USB connector SATA connectors front LED connector system fan connector SATA connectors coin-cell battery front audio connector...
  • Page 24: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic Power LED Codes Power LED Light Status Possible Cause Troubleshooting Steps • Re-seat the power cable in The computer is either turned off the power connector on the or is not receiving power.
  • Page 25: Diagnostic Error Messages

    DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay.
  • Page 26 Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
  • Page 27 For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect cannot verify the Digital Rights...
  • Page 28 SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the System Set tests in the contact Dell TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery.
  • Page 29: System Error Messages

    CAUTION - Hard Drive SELF MONITORING S.M.A.R.T error, possible hard disk drive failure SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate...
  • Page 30: System Setup

    Enter System Setup Turn on (or restart) your computer. After the white Dell logo appears, press <F2> or <F12> immediately. The System Setup page displays. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop.
  • Page 31: Advanced

    Processor Type Displays the type of processor. Processor ID Displays the processor ID Processor Core Count Displays the processor core count L1 Cache Size Displays the processor L1 cache size. L2 Cache Size Displays the processor L2 cache size. L3 Cache Size Displays the processor L3 cache size.
  • Page 32: Boot

    Processor Configuration Onboard Device Configuration Onboard Audio Controller Enable or disable the onboard Default: Enabled audio controller. SATA Mode Displays the SATA Mode Default: AHCI Intel Multi-Display Enable or disable the Intel Multi- Default: Disabled Display Technology. Onboard LAN Controller Enable or disable the onboard Default: Enabled LAN controller.
  • Page 33: Power

    Power Wake up by Integrated LAN/WLAN Enable or disable Wake up by Integrated LAN/ WLAN AC Recovery Specifies the AC recovery mode. Auto Power On Enable or disable Auto Power On mode. Security Supervisor Password Specifies whether an administrator password has been assigned.
  • Page 34: Specifications

    Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
  • Page 35 System Information Chipset Intel H81 BIOS chip (NVRAM) 8M SPI Flash ROM Expansion Bus Bus speed: PCI Express PCIe 2.0 at speeds upto 5.0 GT/s SATA 0,1 SATA Gen 3 at 6 GB/s and 2,3 SATA Gen 2 at 3 GB/s 80 Mbps Cards...
  • Page 36 Control Lights And Diagnostic Lights power button light white light — solid white light indicates power-on state. amber light — solid amber light indicates sleep/stand by state of the computer; blinking amber light indicates a problem with the system board. drive activity light white light —...
  • Page 37 Environmental Temperature: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity 20 % to 80 % (non-condensing) Altitude: NOTE: V 3800 and V 3900 meet the China 5000 m altitude requirements.
  • Page 38: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...

This manual is also suitable for:

Vostro 3800

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