Contents 1 Working on Your Computer................5 ....................5 Before Working Inside Your Computer ........................6 Turning Off Your Computer ....................7 After Working Inside Your Computer 2 Removing and Installing Components............. 8 ..........................8 Recommended Tools ........................... 8 System Overview ............................8 Inside view ..........................
Page 4
Diagnostic Power LED Codes ......................... 26 Diagnostic Error Messages ........................30 System Error Messages 4 System Setup....................... 31 ........................31 Accessing System Setup ......................... 31 System Setup Options ..............................34 Exit ........................34 System Setup Overview 5 Specifications...................... 35 6 Contacting Dell....................39...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board.
Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe System Overview Inside view...
optical drive card-reader bay I/O board power-switch board hard drive coin-cell battery VGA card expansion card heatsink module system fan Removing the Cover Follow the procedures in Before Working Inside Your Computer. Follow the steps to remove the cover: a. Remove the screws that secure the cover to the computer [1]. b.
Installing the Bezel Insert the bezel on the computer aligning it to the placeholders. Press the bezel until the hooks snap in to place. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Coin-Cell Battery Follow the procedures in Before Working Inside Your Computer.
Installing the Coin-Cell Battery Place the coin-cell battery on the system board until it snaps in place. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Hard-Drive Assembly Follow the procedures in Before Working Inside Your Computer.
Installing the Hard-Drive Assembly Replace the hard drive into the hard-drive bracket. Install the screws that secure the hard-drive bracket. Install the hard-drive assembly into its slot on the computer. Install the screws that secure the hard-drive assembly to the computer. Connect the SATA cable and the power cable to the hard-drive assembly.
Installing the Optical Drive Push the optical drive into the optical-drive bay until it snaps into place. Tighten the screws to secure the optical drive to the computer. Connect the data cable and power cable to their connectors on the optical drive. Install the: •...
Installing the Card Reader Slide the card reader into its slot until it snaps into place. Tighten the screws to secure the card reader to the computer. Thread the card reader power cable through the metal clip. Connect the power cable of the card reader to the system board. Install the: •...
Installing the Memory Align the notch on the memory card with the tab in the memory connector. Insert the memory module into the memory socket. Press down on the memory module until the memory-retention tabs secure the memory in place. Install the cover.
Lift the processor to remove it from the computer. Installing the Processor Install the processor into the socket. NOTE: To install the processor correctly in to the socket, align the processor to its position as displayed in the image. Press down the processor to secure it inside the socket. Push the release lever down and then press it inward to hold the retention hook that secures it.
Follow the procedures in After Working Inside Your Computer. Removing the Expansion Card(s) Follow the procedures in Before Working Inside Your Computer. Remove the cover. Follow the steps to remove the expansion card: a. Press the blue tab [1] and slide down the release lever that secures the expansion card [2]. b.
Follow the steps to remove the power supply unit: a. Remove the screws that secure the power supply unit to the computer. b. Push-in on the blue release tab at the base of the power supply unit [1]. c. Slide the power supply unit towards the back and remove it from the computer [2]. Installing the Power Supply Unit (PSU) Slide the PSU towards the back of the computer until it snaps into place.
• cover • bezel Follow the steps to remove the power switch: a. Disconnect the power-switch cable from the system board [1]. b. Un-thread the power-switch cable from the metal-retention clips [2]. Remove the power switch by pressing on the two tabs [1] and pulling it out from the slot. Installing the Power Switch Insert the power-switch cable through the front of the computer.
Connect the power-switch cable to the connector on the system board. Install the: • bezel • cover Follow the procedures in After Working Inside Your Computer. Removing the Input/Output (I/O) Panel Follow the procedures in Before Working Inside Your Computer. Remove the: •...
Installing the Input/Output (I/O) Panel Slide the I/O panel into its slot on the computer. Tighten the screw to secure the I/O panel to the computer. Route the cables through the metal-rentention clips. Connect the I/O panel and FlyWire cables to their connectors on the system board. Install the: •...
Installing the System Fan Place the system fan on the computer. Tighten the screws to secure the system fan to the computer. Connect the system-fan cable to the connector on the system board. Install the cover. Follow the procedures in After Working Inside Your Computer.
Installing the System Board Place the system board into the computer securely until it snaps in place. Tighten the screws to secure the system board to the computer. Thread and connect all the cables to the system board. Install the: •...
Page 24
PCIe x1 connector PCIe x16 connector PCIe x1 connector system fan connector P2 power connector processor socket processor-fan connector memory connectors P1 power connector front USB connector real-time clock reset jumper password reset jumper card reader connector coin-cell battery SATA connectors power-switch connector SATA connectors front audio connector...
Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic Power LED Codes Table 1. Diagnostic power LED codes Power Possible Cause Troubleshooting Steps LED Light Status •...
DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay.
Page 27
Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
Page 28
For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect cannot verify the Digital Rights...
Page 29
TIMER CHIP COUNTER 2 FAILED A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System...
S.M.A.R.T error, possible hard disk drive failure. has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard...
Accessing System Setup Turn on (or restart) your computer. After the white Dell logo appears, press <F2> or <F12> immediately. The System Setup page displays. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop.
Page 32
System Information Processor ID Displays the processor ID. Processor Core Count Displays the processor core count. Processor L1 Cache Displays the processor L1 cache size. Processor L2 Cache Displays the processor L2 cache size. Memory Information Memory Installed Displays the total computer memory. Memory Available Displays the available memory.
Page 33
Processor Configuration Onboard LAN Controller Allows you to enable or disable Default: Enabled the onboard LAN controller. Onboard LAN Boot ROM Allows you to enable or disable Default: Disabled the onboard LAN boot ROM. Table 6. Boot Numlock Key Allows you to enable or disable the numlock key during Boot.
Auto Power On Time Allows you to select the specific time to enable the Auto Power On mode. Table 8. Security Supervisor Password Specifies whether an administrator password has been assigned. User Password Specifies whether a user password has been assigned.
Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
Page 36
Table 14. System Information Chipset AMD A78 BIOS chip (NVRAM) 4 MB SPI Flash ROM Table 15. Expansion Bus Bus speed: PCI Express PCIe 2.0 at speeds upto 5.0 GT/s SATA SATA Gen 3 at 6 Gb/s USB speed: USB 2.0 480 Mb/s USB 3.0 5 Gb/s...
Page 37
Table 19. Control Lights And Diagnostic Lights power button light white light — solid white light indicates power-on state. blinking white light — solid white light indicates sleep state of the computer; steady / blinking amber light indicates a problem with the system board. drive activity light white light —...
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/support.