Canon PI}{MA Pro 9000 Serie? Quick Start Manual page 85

Troubleshooting
Camera Error Message
I
Possible Cause
I
Try This
Paper Error The Paper size setting does Select Stop in the display.on your camera to stop printing.
not match the size of the
Check the Paper size setting on the PictBridge compatible
paper loaded in the printer
device and then load paper that is the same size as the setting
(Printer ALARM lamp flashes
and try printing again.
orange eleven times.)
If this message appears even when the paper'loaded is the
same size as the setting, set the printer driver not to detect the
width of the paper.
See "Error Regarding the Width of Paper" on page 78.
The paper is not loaded Select Stop in the display on your camera to stop printing.
correctly in the Front Tray
When printing on
14"
x
17" / 355.6
x
431.8
mm paper, load the
(Printer ALARM lamp flashes
paper correctly in the Front Tray according to the procedure
orange twelve times.)
described in "Loading Paper in the Front Tray" on page
10
and
try printing again.
Paper jam A paper is jammed in the
Select Stop in the display on your camera to stop printing.
printer
Remove the jammed paper, load new paper, and press the
RESUME/CANCEL button on the printer and try printing again.
Printer cover open The Top Cover is open
Close the Top Cover on the printer.
No printhead The Print Head is defective or Install a Print Head according to the Easy Setup Instructions.
not installed (Printer ALARM
If the Print Head has already been installed, remove the Print
lamp flashes orange five
Head and reinstall it.
times.) .
If the error still remains, the Print Head may be defective.
Contact the Customer Care Center.
Waste tank full / The ink absorber is nearly full
The printer has a built-in ink absorber to hold the ink used
Ink absorber full*2 during print head cleaning, for example. This error message
indicates that the ink absorber is nearly full.
You can continue printing for a while by selecting Continue*l on
the display on your camera. .
However, because printing is disabled once the ink absorber
becomes completely full and until the ink absorber is replaced,
you are recommended to contact the Customer Care Center as
early as possible. (You will need to replace a particular part of
the printer.)
Low ink level It is about time to replace the Slow flashing (at about three second interval in red) of an ink
ink tank with a new one lamp indicates that ink in this tank is low. You can continue
printing, but we recommend preparing a new ink tank to replace
the associated ink tank.
Select Continue*l in the display on your camera to resume
printing.
Noink The ink tank may not be Install the appropriate ink tank.
installed properly (Printer
ALARM lamp flashes orange
four times/ink lamp is off)
The ink has run out (Printer Replace the ink tank, and close the Top Cover.
ALARM lamp flashes orange
If printing is in Qrogress and you want to continue printing,
four times/ink lamp flashes
select Continue*l in the display on your camera with the ink
fast (at about one second
tank installed. Then printing can continue under the ink out
interval))
condition. Replace the empty ink tank immediately after the
printing. The printer may be damaged if printing is continued
under the ink out condition.
WNote
If multiple ink lamps are flashing, check how fast
they flash. Fast flashing (at about one second
interval) indicates the ink is empty. Slow flashing
(at about three second interval) indicates ink is
low. For details on different flashing speeds, see
"Getting the Ink Level Information" on page 37.
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