– The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
Page 3
Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
Page 4
Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
Page 5
Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – CSS (Customer Self Service) Upgrade and Maintenance Manual RX4770 M1...
Version history Issue number Reason for update 1.0 / May 2014 Initial release 1.1 / August 2014 Update 1 1.2 / May 2015 Update 2 including iRMC microSD card Upgrade and Maintenance Manual RX4770 M1...
Contents Introduction ......19 Notational conventions ....20 Before you start .
Page 8
Contents Disconnecting power cords ....46 Getting access to the component ....48 4.4.1 Extending the server out of the rack .
Page 9
Contents 5.2.9 Verifying the memory mode ....76 5.2.10 Verifying the system time settings ....77 5.2.11 Viewing and clearing the System Event Log (SEL) .
Page 10
Contents Replacing the power distribution board ... . 99 6.5.1 Preliminary steps ......99 6.5.2 Removing the power distribution board .
Page 11
Contents 8.3.3 Installing the fan backplane ....130 8.3.4 Concluding steps ......132 Expansion cards and backup units .
Introduction This Upgrade and Maintenance Manual provides instructions for the following procedures: Upgrading the server configuration by adding optional hardware ● components Upgrading the server configuration by replacing existing hardware ● components with superior ones. Replacing defective hardware components ● This manual focuses on on-site maintenance tasks.
Introduction Notational conventions The following notational conventions are used in this manual: indicates commands or menu items Text in italics indicates system output fixed font indicates text to be entered by the user semi-bold fixed font "Quotation marks" indicate names of chapters and terms that are being emphasized describes activities that must be performed in the order Ê...
The operating manual of your server gives an introduction to server features and provides an overview of available hardware options. Use the Fujitsu ServerView Suite management software and the iRMC web frontend to prepare hardware expansions. ServerView Suite documentation is available online at http://manuals.ts.fujitsu.com...
Page 22
Japanese market: http://jp.fujitsu.com/platform/server/primergy/system/ Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information.
At the beginning of each procedure, the involved unit type is indicated by one of the symbols introduced in this section. Please ask your local Fujitsu service center for more detailed information. 2.1.1 Customer Replaceable Units (CRU)
Before you start 2.1.2 Upgrade and Repair Units (URU) Upgrade and Repair Unit (URU) Upgrade and Repair Units are non hot-plug components that can be ordered separately to be installed as options (Upgrade Units) or are available to the customer through customer self service (Repair Units). Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.
Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Components that are handled as Field Replaceable Units –...
Page 26
Before you start Step included Explanation Shutdown time depends on hardware and software configuration and may vary significantly. Server shutdown Software tasks necessary before maintenance are described in section "Starting the maintenance task" on page 59". Rack removal, Making the server available, removing the disassembly server from the rack (if applicable) Transporting the server to the service table...
Before you start Tools you need at hand When preparing the maintenance task, ensure that all required tools are available according to the overview below. You will find a list of required tools at the beginning of each procedure. Screw driver / Bit insert / Screw Usage...
Page 28
Before you start Screw driver / Bit insert / Screw Usage Type torque M3 x 5 mm Phillips (silver) USB 3.0 PCI PH2 / (+) No. 2 (contained in card card D3305 0.6 Nm kit S26361-D3305- A10) Phillips M2.5 x 4 mm PH1 / (+) No.
For the Japanese market please use the following address: http://jp.fujitsu.com/platform/server/primergy/manual/ Document Description "Quick Start Hardware - FUJITSU Quick installation poster for initial operation, Server PRIMERGY RX4770 M1" available online leaflet "ServerView Quick Start Guide" Information on initial server setup and "ServerView クイックスタート...
Page 30
Management (eLCM)" User Guide Spare parts identification and information system (EMEA market only), available for online use or download (Windows OS) at Illustrated Spares catalog http://manuals.ts.fujitsu.com/illustrated_spares or from the CSS component view of the ServerView Operations Manager Glossary available online Important information on warranty "Warranty"...
Important information CAUTION! Before installing and starting up a device, please observe the safety instructions listed in the following section. This will help you to avoid making serious errors that could impair your health, damage the device and endanger the data base. Keep this manual and the other documentation (such as the technical manual, documentation DVD) close to the device.
Page 32
Important information If the device is brought in from a cold environment, condensation may form ● both inside and on the outside of the device. Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed.
Page 33
Important information Data cables must be adequately shielded. ● Ethernet cabling has to comply with EN 50173 and EN 50174-1/2 standards ● or ISO/IEC 11801 standard respectively. The minimum requirement is a Category 5 shielded cable for 10/100 Ethernet, or a Category 5e cable for Gigabit Ethernet.
Page 34
Important information Before installing/removing internal options to/from the server, turn off the ● server, all peripheral devices, and any other connected devices. Also unplug all power cords from the outlet. Failure to do so can cause electric shock. Do not damage or modify internal cables or devices. Doing so may cause a ●...
Page 35
Important information Hg Mercury Pb Lead Working with optical disk drives and media When working with optical disk drives, these instructions must be followed. CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to ● prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc.
Page 36
Important information Do not contaminate the CD/DVD/BD surface with fingerprints, oil, ● dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface.
Page 37
Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets ●...
Page 38
If you need to lift or transport the server, ask other people to help you. ● Because the PRIMERGY RX4770 M1 is large and heavy, at least two people are needed. Never lift or carry the device by the handles on the front panel.
Important information ENERGY STAR Products that have been certified compliant with ENERGY STAR and identified as such are in full compliance with the specification at shipping. Note that energy consumption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently.
Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
Page 42
Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.
Basic hardware procedures Using diagnostics information Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components. Please refer to the following ServerView Suite topics: – Operation – Maintenance It is recommended to prepare local maintenance tasks using remote diagnostics procedures, as described in the "ServerView Suite Local Service Concept...
Basic hardware procedures 4.1.2 Determining the error class The Local Service Concept (LSC) allows you to identify defective server components. Failure events are assigned to one of two error classes: – Global Error events that need to be resolved by maintenance personnel –...
Basic hardware procedures 4.1.3 Locating the defective component After determining the error class by the CSS or Global Error indicators (see section "Determining the error class" on page 44) local diagnostic indicators on the front panel and system board allow you to identify the defective component. For further information, refer to the "ServerView Suite Local Service Concept (LSC)"...
Basic hardware procedures Shutting down the server CAUTION! For further safety information, please refer to chapter "Important information" on page This step is only required when upgrading or replacing non-hot plug components. Ê Inform the system administrator that the server will be shut down and put offline.
Page 47
Basic hardware procedures Figure 2: Removing the power cord from the PSU cable clamp Ê Open on the locking lever on the PSU cable clamp (1). Ê Disconnect the power cord from the PSU and remove it from the cable tie (2).
Basic hardware procedures Getting access to the component CAUTION! Before removing or installing covers, turn off the server and all ● peripheral devices. Also unplug all power cables from the outlet. Failure to do so can cause electric shock. In order to comply with applicable EMC regulations (regulations on ●...
Page 49
Basic hardware procedures Figure 3: Extending the server out of the rack Ê Remove all remaining external cables from the rear connector panel and from all expansion cards (see section "Rear side connectors" on page 323). Ê If you are not using a cable management arm (CMA kit), ensure that the rear cables are long enough not to be strained or damaged when extending the server out of the rack.
Basic hardware procedures 4.4.2 Removing the server from the rack In most cases maintenance tasks can be performed while the server is extended from the rack. However, depending on accessibility or security guidelines, it may make sense to completely remove the server from the rack cabinet for maintenance purposes.
Page 51
Basic hardware procedures When using a lifter, this removal procedure needs to be carried out by maintenance personnel. CAUTION! Do not lift the server using the plastic handles. Figure 4: Removing the server from the rack Ê Release the locking bars on both rails (1). Ê...
In order to comply with applicable EMC regulations (regulations on ● electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY RX4770 M1 server must not run while the housing cover is removed. For further safety information, please refer to chapter "Important ●...
In order to comply with applicable EMC regulations (regulations on ● electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY RX4770 M1 server must not run while the housing cover is removed. For further safety information, please refer to chapter "Important ●...
Basic hardware procedures 4.5.2 Mounting the server in the rack 4.5.2.1 Seating the server on the rack rails CAUTION! At least two people are needed to position the server on the rack rails. (For the Japanese market, please refer to " 安全上のご注意 ".) For configurations below 32 kg: At least two people are needed to lift the server into the rack cabinet.
Page 55
Basic hardware procedures Ê If required, install the rack mounting bracket and rack system into the rack as described in the Rack Mounting Kit - RMK-F1/F2 DROP-IN Quick Release Lever (QRL)" Mounting Instructions. The printed poster is contained in the rack mounting kit. CAUTION! Do not lift the server using the plastic handles.
Basic hardware procedures 4.5.2.2 Sliding the server into the rack Figure 8: Sliding the server into the rack Ê Pull up on the locking latch on both telescopic rails (1). Ê Slide the server inside the rack as far as it will go (2) until the quick release levers on the rack mounting frame lock into place.
Basic hardware procedures Connecting the server to the power source The PRIMERGY RX4770 M1 server can be equipped with up to four standard power supply units that automatically adjust to any mains voltage in the range of 100 VAC to 240 VAC (1200W PSU) resp. 200 VAC to 240 VAC (1600W PSU).
In order to comply with applicable EMC regulations (regulations on electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY RX4770 M1 server must not run while the housing cover is removed. After connecting all power cords, wait at least 60 seconds before ●...
Basic software procedures Starting the maintenance task 5.1.1 Suspending BitLocker functionality BitLocker Drive Encryption provides protection for operating system and data drives by encrypting the contents and requiring users to authenticate their credentials to access the information. In the scenario described here, BitLocker uses the compatible Trusted Platform Module (TPM) to detect if the computer's startup process has been modified from its original state.
For further information on how to suspend BitLocker drive encryption, please refer to the Microsoft TechNet library at http://technet.microsoft.com/library/cc731549.aspx. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. 5.1.2 Disabling SVOM boot watchdog functionality The ServerView Operations Manager boot watchdog determines whether the server boots within a preset time frame.
Basic software procedures Ê Under Boot Watchdog, you can obtain detailed information about the current watchdog status, time out intervals and actions that are triggered if watchdog time outs are exceeded. For detailed information on BIOS settings, refer to the corresponding BIOS Setup Utility reference manual.
For further information on "forcible" tape ejection, please refer to the "Tape Facts" guide available to Fujitsu service partners from the following https address: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/Pages/ TapeFacts.aspx...
Basic software procedures Fujitsu does not assume responsibility for any damage to the tape drive, the data cartridge / tape or for the loss of any data resulting from manual tape extraction procedures. 5.1.4 Verifying and configuring the backup software solution This task only applies to the Japanese market.
Page 64
Basic software procedures for the EMEA market ftp://ftp.ts.fujitsu.com/images/serverview for the Japanese market: http://jp.fujitsu.com/platform/server/primergy/products/note/svsdvd/dvd/ Ê Burn the image to a DVD. Ê In order to create a bootable USB stick, please proceed as described in the "Local System Update for PRIMERGY Servers" user guide.
Page 65
Basic software procedures The Update Manager Express main window will be displayed. Ê Finish the intended maintenance task. For further information, refer to the "Local System Update for PRIMERGY Servers" user guide. Using PrimeCollect To start PrimeCollect, proceed as follows: Ê...
Basic software procedures Concluding the procedure Ê After the update or diagnostic procedure has been completed, shut down the server, reconnect all external I/O connections and bring the system back to normal operation. Ê If necessary, perform this procedure for all remaining servers within the Multipath environment.
(EMEA market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market) Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates. 5.2.1.1 Updating or recovering the system board BIOS BIOS flash procedure Ê...
Page 68
Ê Press the Power On / Off button. The system starts the POST process. In iRMC recovery mode, the “FUJITSU” logo does not show up. Upgrade and Maintenance Manual RX4770 M1...
Basic software procedures Ê The system will detect the USB stick. If the BIOS cannot identify the USB stick, the pop-up message Failed to boot for Emergency flash. Please Reset now. will show up in the center of the screen. Ê...
"Local System Update for PRIMERGY Servers" user guide Using the flash tool The latest firmware files are available as ASPs (Autonomous Support Packages) for Windows or as DOS tools from the Fujitsu support web pages at: http://ts.fujitsu.com/support/ (EMEA market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market) Ê...
Basic software procedures Ê Select your operating system and version. Ê Select the desired component type (e.g. SAS RAID). Ê Select your controller from the device list to expand a compilation of available drivers and firmware. Ê Select the desired file and click Download for further instructions. 5.2.4 Enabling Option ROM scan In order to configure an expansion card that has been installed or replaced, the...
Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately. Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages. Re-enabling backup drives...
Basic software procedures 5.2.6 Resetting the boot retry counter The boot retry counter is decremented from its preset value every time the POST watchdog initiates a system reboot. When the value has reached ’0’, the system will shut down and power off. 5.2.6.1 Viewing the boot retry counter The current boot retry counter status is available in the BIOS:...
Basic software procedures Resetting the boot retry counter using the ServerView Operations Manager Ê In the ServerView Operations Manager Administration view, select Server Configuration. Ê If more than one server is managed in SVOM, select the target server and click Next. Ê...
Basic software procedures Configuring boot watchdog settings in the BIOS Ê Enter the BIOS. Ê Select the Server Mgmt menu. Ê Under Boot Watchdog set the Action setting to Reset. Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.
Basic software procedures – Expansion cards: PCI Status Ê Reset replaced components to Enable. Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual. 5.2.9 Verifying the memory mode If a memory module fails, the server will reboot and the defective module will be...
Basic software procedures 5.2.10 Verifying the system time settings This task only applies to Linux environments. After the system board has been replaced, the system time is set automatically. By default, the RTC (Real Time Clock) time standard is set as the local time. If a Linux OS is used and the hardware clock has been configured as UTC (Universal Time, Coordinated) in the operating system, the BMC local time may not be mapped correctly.
Basic software procedures Ê Under Maintenance select System Event Log. Ê Select the message type(s) you want to display: – Critical events – Major events – Minor events – Informational events Note on the SVOM Driver Monitor The Driver Monitor view gives you an overview of the monitored components as well as the associated events contained in the system event log on the managed server.
Basic software procedures Ê Under Internal Event Log Information click Clear Internal Event Log to clear the SEL. For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller" user guide. 5.2.12 Updating the NIC configuration file in a Linux environment In order to prevent errors caused by changing network device names (eth<x>), it is recommended to store the MAC address (hardware address) of a network...
Basic software procedures Example: In order to modify the definition file for network controller 1, enter the following command: # vi /etc/sysconfig/network-scripts/ifcfg-eth1 In vi, specify the new MAC address as follows: HWADDR=xx:xx:xx:xx:xx:xx Ê Save and close the definition file. Ê For the changes to take effect, you need to reboot the network by entering the following command: # service network restart If the system board or network controller offers multiple LAN ports, it is...
For further information on how to resume BitLocker drive encryption, please refer to the Microsoft TechNet library at http://technet.microsoft.com/library/cc731549.aspx. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. 5.2.14 Performing a RAID array rebuild...
Basic software procedures CAUTION! The system is now operational, however, data redundancy will not be available until the RAID array rebuild is complete. Depending on the hard disk drive capacity the overall process can take up to several hours, in some cases even days.
Basic software procedures Ê During boot, as soon as the Emulex BIOS utility option appears, press [ALT]+[E] or [CTRL]+[E]. Ê Under Emulex Adapters in the System you will find all available Emulex adapters and their WWN addresses. Ê Note down the new 16-digit WWN address. Ê...
After replacing the Chassis ID EPROM, system information has to be entered using the Chassis ID Prom tool. The tool and further instructions are available to maintenance personnel from the Fujitsu Technology Solutions Extranet: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/ Ê Select your PRIMERGY system from the main area of the page.
Basic software procedures Ê The Network Interfaces (Summary) overview shows all configured LAN teams and their components. Choose a LAN team to display further details: – LAN Team Properties: Properties of the selected LAN team – LAN Team Statistics: Available statistics about the selected LAN team For more detailed information, refer to the "ServerView Operations Manager - Server Management"...
Basic software procedures Using the ID button on the front panel Ê Press the ID button on the front panel to switch off the ID indicators. Using the iRMC web frontend Ê Enter the ServerView iRMC web frontend. Ê Under System Overview, click Identify LED Off to switch off the ID indicators. Using ServerView Operations Manager Ê...
Page 87
Basic software procedures In the left-hand section of the window, the Configuration tab is being activated. Ê In the navigation area of the Configuration tab, select Other Settings. Ê Under Daily Fan Test, set the daily fan test time to a few minutes from the current time.
Basic information The PRIMERGY RX4770 M1 server can be equipped: – with up to four power supply units that automatically adjust to any mains voltage in the range of 100 VAC to 240 VAC (only 1200 W PSUs) –...
Power supply units 6.1.1 Power supply unit configurations Figure 11: Hot-plug power supply units: 1600 W AC (2), 1200 W AC (1) All different hot-plug power supply units are to install, to remove or to replace in the same way. 6.1.2 Assembly rules –...
Power supply units Note for servers using CMA (Cable Management Arm) Regarding of removing power supply units, additional tasks are needed, due to an interference between CMA stopper and the power supply units. Ê Unlock the CMA stopper. Ê Remove the CMA stopper with the mounted crossbar. Ê...
Power supply units 6.2.2 Removing the dummy cover Figure 12: Removing the dummy cover Ê Press in on the release latch (1) and remove the dummy cover (2). CAUTION! Keep the dummy cover for future use. If a power supply unit is removed and not immediately replaced by a new one, a dummy cover must be replaced in the slot to comply with applicable EMC regulations and satisfy cooling requirements.
Power supply units 6.2.3 Installing a hot-plug power supply unit Figure 13: Installing the hot-plug power supply unit Ê Push the power supply unit into its bay (1) as far as it will go until the release latch snaps in place (2). Ê...
Power supply units Removing a hot-plug power supply unit Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less Note for servers using CMA (Cable Management Arm) Regarding of removing power supply units, additional tasks are needed, due to an interference between CMA stopper and the power supply units. Ê...
Power supply units 6.3.2 Removing a hot-plug power supply unit Figure 14: Removing the hot-plug power supply unit Ê Push the green release latch of the power supply unit in the direction of the arrow (1). Ê Push the handle upward (2). Ê...
Power supply units 6.3.3 Installing a dummy cover Figure 15: Installing a dummy cover Ê Carefully insert the dummy cover into its bay with the impressed arrow symbol facing up (1) until the release latch locks in place (2). CAUTION! Always install dummy covers into unused bay to comply with applicable EMC regulations and satisfy cooling requirements.
Power supply units Replacing a hot-plug power supply unit Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less CAUTION! When replacing a power supply unit in a non-redundant power supply ● configuration, the server must be switched off first. Replace the power supply unit after specifying the one that breaks ●...
Power supply units 6.4.3 Installing the new hot-plug power supply unit Figure 16: Installing the hot-plug power supply unit Ê Push the power supply unit into its slot (1) as far as it will go until the locking latch snaps in place (2). CAUTION! Ensure that the power supply unit properly engages in its slot and is locked in position in order to prevent it from sliding out of the chassis...
Power supply units Replacing the power distribution board Field Replaceable Unit Hardware: 10 minutes (FRU) Tools: Philips PH2 / (+) No. 2 screw driver 6.5.1 Preliminary steps "Locating the defective server" on page 43 Ê "Suspending BitLocker functionality" on page 59 Ê...
Power supply units 6.5.2 Removing the power distribution board Figure 17: Removing the cover plate Ê Remove the 3 screws (see circles). Ê Shift the cover plate in the direction of the arrow as far as it will go. Ê Take the cover plate out of the chassis. Take care not to injure yourself when taking the cover out of the chassis.
Page 101
Power supply units Ê Disconnect all cables from the power distribution board. Figure 18: Detaching the power distribution board Ê Remove the 3 screws (see circles) from the power distribution board. Ê Remove the defective power distribution board from the chassis in the direction of the arrow.
Power supply units 6.5.3 Installing the power distribution board Figure 19: Mounting the power distribution board Ê Lower the new power distribution board onto the spacer bolts on the chassis floor. Ê Secure the power distribution board on the spacer bolts with 3 screws (see circles).
Page 103
Power supply units Figure 20: Cabling the power distribution board Ê Reconnect all cables to the power distribution board: Cable Power cable 3 PDB sideband cable Power cable 1 Power cable 1 Power cable 2 Power cable 1 Power cable 1 HDD board power cable Fan board power cable For a complete cabling overview, please refer to section...
Page 104
Power supply units Figure 21: Installing the cover plate (A) Ê Regard the 4 recesses of the cover plate (see circles). Figure 22: Installing the cover plate (B) Ê Place the recesses of the cover plate on the 4 bolts (see ovals). Upgrade and Maintenance Manual RX4770 M1...
Power supply units Figure 23: Installing the cover plate (C) Ê Shift the cover plate in the direction of the arrow as far as it will go. Ê Fasten the 3 screws (see circles). 6.5.4 Concluding steps "Installing the system board" on page 304 Ê...
Page 106
Power supply units – SAS Riser: see section "Installing the SAS riser" on page 152 – BMC Riser: see section "Installing the BMC riser" on page 156 – Expansion cards: see section "Installing expansion cards" on page 142 Install all expansion cards into their original slots. "Reassembling"...
Hard disk drives / solid state drives Safety notes CAUTION! The hard disk drive must not be removed from the installation frame ● by anyone except a service technician. HDD / SSD modules must all be marked clearly so that they can be ●...
Hard disk drives / solid state drives Basic procedures – Solid state drives (SSDs) are always equipped before installing hard disk drives. – Hard disk drives / solid state drives with different capacities are installed from highest to lowest capacity. –...
Page 109
Hard disk drives / solid state drives Mounting order for 12x 2.5-inch HDD / SSD / PCIe SSD configurations Figure 24: 2.5-inch HDD / SSD / PCIe slot assignment The numbering in the following table is an example which divided the load to the internal SAS port in consideration of the performance.
Hard disk drives / solid state drives Installing 2.5-inch HDD / SSD / PCIe SSD modules Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less Preliminary steps Ê Locate the correct drive bay as described in section "Mounting order for 12x 2.5-inch HDD / SSD / PCIe SSD configurations"...
Page 111
Hard disk drives / solid state drives Figure 26: Installing the 2.5-inch HDD/SSD/PCIe SSD module Ê Insert the HDD / SSD / PCIe SSD module into a drive bay and carefully push back as far as it will go (1). Ê...
Hard disk drives / solid state drives Removing 2.5-inch HDD / SSD / PCIe SSD modules Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less The preliminary and concluding steps are only necessary for HDD / SSD modules not for PCIe SSD modules. PCIe SSD modules are never combined in a RAID array.
Hard disk drives / solid state drives In order to permanently remove an operational HDD module that is part of a RAID array from the server, you first need to delete the array using ServerView RAID Manager or BIOS utility. CAUTION! All data on all HDDs / SSDs in the array will be lost! Be sure to back up your data before deleting a RAID array.
Hard disk drives / solid state drives 7.3.3 Concluding steps Ê If applicable, "Performing a RAID array rebuild" on page 81 Replacing a 2.5-inch HDD / SSD / PCIe SSD module Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less CAUTION! Only remove an HDD / SSD /PCIe SSD module during operation if ●...
Hard disk drives / solid state drives Only applicable for removing intact HDD / SSD modules: Ê Before removing a non-defective HDD / SSD module, put the drive into "Offline" mode using your RAID configuration software. 7.4.2 Removing a 2.5-inch HDD / SSD / PCIe SSD module Ê...
Hard disk drives / solid state drives Removing a 2.5-inch HDD / SSD dummy module Figure 28: Removing a 2.5-inch dummy module Dummy modules have been installed into unused HDD / SSD bays. Before installing an additional HDD / SSD, the dummy module needs to be removed from the desired drive bay.
Hard disk drives / solid state drives Replacing the SAS / SATA HDD / SSD backplane Field Replaceable Unit Hardware: 10 minutes (FRU) Tools: Philips PH2 / (+) No. 2 screw driver 7.6.1 Preliminary steps "Locating the defective server" on page 43 Ê...
Hard disk drives / solid state drives 7.6.2 Removing the HDD backplane Ê Disconnect all cables from the HDD backplane. The following figure shows the metal tabs by which the HDD backplane is kept in place: Figure 29: Hooks of the HDD SAS backplane Upgrade and Maintenance Manual RX4770 M1...
Page 119
Hard disk drives / solid state drives Figure 30: Removing the HDD backplane Ê Lift up the HDD backplane a few millimeters (1). Ê At a slight angle, unhinge the HDD backplane from the metal tabs and remove it (2). Upgrade and Maintenance Manual RX4770 M1...
Hard disk drives / solid state drives 7.6.3 Installing the HDD SAS backplane Figure 31: Installing the 12x 2.5-inch HDD SAS backplane (A) Ê At a slight angle, fit the HDD backplane over the metal tabs of the chassis (1). Ê...
Hard disk drives / solid state drives Figure 32: Connecting SAS & SATA cables to the HDD backplane Ê Plug the SAS cable for the channels 0-3 onto its connector on the HDD backplane (1). Ê Plug the SAS cable for the channels 4-7 onto its connector on the HDD backplane (2).
Page 122
Hard disk drives / solid state drives Upgrade and Maintenance Manual RX4770 M1...
System fans Safety notes CAUTION! Do not damage or modify internal cables or devices. Doing so may ● cause a device failure, fire, or electric shock. Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.
System fans Replacing the system fan Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver 8.2.1 Preliminary steps "Locating the defective server" on page 43 Ê "Getting access to the component" on page 48 Ê...
System fans 8.2.2 Removing a system fan Please notice the advice for redundancy! Figure 33: Removing a system fan Ê Take the system fan by the green touch points and press them against each other (1). Ê Lift the system fan out of the fan box (2). Upgrade and Maintenance Manual RX4770 M1...
System fans 8.2.3 Installing a system fan Figure 34: Installing a system fan module Ê Insert the system fan into its slot in the fan box (see arrow). Ê Press down on the system fan until it locks. 8.2.4 Concluding steps "Reassembling"...
System fans Replacing the fan backplane Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver 8.3.1 Preliminary steps "Locating the defective server" on page 43 Ê "Shutting down the server" on page 46 Ê...
Page 128
System fans Figure 36: Removing the fan box (B) Ê Remove the 4 screws at the front bezel (see arrows). Ê Lift the fan box out of the housing. Upgrade and Maintenance Manual RX4770 M1...
Page 129
System fans Removing the fan backplane Ê Remove all cables from the backplane. Figure 37: Removing the fan backplane Ê Remove the 4 screws (see circles). Ê Slide the fan backplane leftward in the direction of the arrow and lift it out of the housing.
System fans 8.3.3 Installing the fan backplane Figure 38: Installing the fan backplane Ê Insert the fan backplane into the housing and move it rightward into position in the direction of the arrow, then fix it with 4 screws (see circles). Ê...
Page 131
System fans Figure 39: Installing the fan box (A) Ê Fasten the 4 screws at the front bezel (see arrows). Installing the fan box Figure 40: Installing the fan box (B) Ê Fasten the 2 screws of the fan box (see circles). Ê...
System fans 8.3.4 Concluding steps "Reassembling" on page 53 Ê "Connecting the server to the power source" on page 57 Ê "Switching on the server" on page 58 Ê Upgrade and Maintenance Manual RX4770 M1...
Expansion cards and backup units Safety notes CAUTION! Do not damage or modify internal cables or devices. Doing so may ● cause a device failure, fire, or electric shock. Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.
Expansion cards and backup units Basic information The system board is equipped with eleven expansion slots: SAS-Riser (Slot 11) USB 2/3/4 SATA 2 Memriser 1 Sw.13 LAN -Controller SATA 1 Sw. 4 CPU 1 BMC - Riser Sw. 6 Memriser 2 BIOS ID Button Sw.
Page 135
Expansion cards and backup units PCI Slot No. Slot Connected to Length Link SAS riser Slot (#11) Gen3 x8 CPU1 (for Modular RAID) LAN Ctrl. Slot Gen3 x8 (x2) Gen3 x8 Gen3 x8 CPU2 Gen3 x8 Gen3 x16 Gen3 x8 CPU3 Gen3 x8 Gen3 x16...
Page 136
Expansion cards and backup units Overview of the installation sequence of controllers for RX4770 M1 CPU3 CPU4 Bus scan order IO space assign order Gen3-width Slot#(RAID) (LAN) #9 #10 Card Vend Type Model Max# Order SAS / FTS D2607 RAID PRAID EP400i 1(A) PRAID EP420i...
Page 137
Expansion cards and backup units SAS_RAID(9286-8e and PRAID EP420e) with FBU can only be installed to PCI Slot#4 and Slot#7. The Intel card GbEx4(i350-T4) cannot be installed to slot #8 and slot #10 by physical restriction. For the Japanese market: up to four QLE256x cards are supported. For the EMEA market: up to six QLE256x cards are supported.
Expansion cards and backup units Handling slot brackets Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver 9.2.1 Installing a slot bracket 9.2.1.1 Installing a standard slot bracket Figure 43: Installing a standard slot bracket (A) Ê...
Page 139
Expansion cards and backup units Figure 44: Installing a standard slot bracket (B) Ê Secure the slot bracket to the controller with two M3 x 4.5 mm screws. Upgrade and Maintenance Manual RX4770 M1...
Expansion cards and backup units 9.2.1.2 Installing a slot bracket to the Network adapter D2755 Figure 45: Network adapter D2755 - Mounting the slot bracket (A) Ê Place the controller on the mounting tabs on the slot bracket (1). Ê Carefully shift the slot bracket towards the controller until the plug shells engage with the cut-outs in the slot bracket connector panel (2).
Page 141
Expansion cards and backup units Figure 46: Network adapter D2755 - Mounting the slot bracket (B) Ê Secure the slot bracket to the controller with two M3 x 4.5 mm screws. Figure 47: Network adapter D2755 - Mounting the slot bracket (C) Assembled network adapter D2755 Upgrade and Maintenance Manual RX4770 M1...
Expansion cards and backup units 9.2.2 Removing a slot bracket Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver Removing the slot bracket Ê Remove the two screws. Ê Remove the controller from the mounting tabs on the slot bracket. Expansion cards 9.3.1 Installing expansion cards...
Expansion cards and backup units 9.3.1.2 Removing the slot bracket Figure 48: Removing the slot bracket Ê Open the slot lock (1). Ê Remove the slot bracket (2). CAUTION! Keep the slot bracket for further use. Always replace slot brackets into unused PCI slot openings to comply with applicable EMC regulations and satisfy cooling requirements.
Expansion cards and backup units Ê If applicable, attach the required slot bracket to the expansion card as described in section "Installing a slot bracket" on page 138. Figure 49: Installing the expansion card Ê Carefully insert the expansion card into the desired PCI slot and press down firmly until it is fully seated in the slot.
Expansion cards and backup units "Updating RAID controller firmware" on page 70 Ê Ê If applicable, "Enabling Option ROM scan" on page "Enabling SVOM boot watchdog functionality" on page 74 Ê "Resuming BitLocker functionality" on page 80 Ê 9.3.2 Removing expansion cards Upgrade and Repair Unit Hardware: 5 minutes (URU)
Expansion cards and backup units 9.3.2.2 Removing an expansion card Ê If applicable, disconnect internal cables from the expansion card. Figure 50: Removing an expansion card Ê If applicable, "Removing an SFP+ transceiver module" on page 197. Ê Open the slot lock (1). Ê...
Expansion cards and backup units 9.3.2.3 Installing a PCI slot bracket CAUTION! Always replace slot brackets into unused PCI slot openings to comply with applicable EMC regulations and satisfy cooling requirements. Figure 51: Installing a slot bracket Ê Insert a slot bracket into the unused PCI slot opening (1). Ê...
Expansion cards and backup units 9.3.3 Replacing expansion cards Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 5 minutes Tools: Phillips PH2 / (+) No. 2 screw driver Note on network settings recovery When replacing network controllers or the system board, network configuration settings in the operating system will be lost and replaced by default values.
Expansion cards and backup units Ê If the slot bracket on the defective expansion card is to be reused, remove it from the board as described in section "Removing the slot bracket" on page 143. 9.3.3.3 Installing an expansion card Ê...
Expansion cards and backup units Replacing the SAS riser 9.4.1 Removing the SAS riser Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver 9.4.1.1 Preliminary steps "Suspending BitLocker functionality" on page 59 Ê...
Expansion cards and backup units 9.4.1.2 Removing the SAS riser Figure 52: Removing the SAS riser Ê Remove the DVD cable (1). Ê Remove the SAS cables for channels "0 - 3" (2) and "4 - 7" (3). Ê Open the slot lock (4). Ê...
Expansion cards and backup units 9.4.2 Installing the SAS riser Upgrade and Repair Unit Hardware: 10 minutes (URU) Software: 5 minutes Tools: Phillips PH2 / (+) No. 2 screw driver 9.4.2.1 Preliminary steps "Suspending BitLocker functionality" on page 59 Ê "Disabling SVOM boot watchdog functionality"...
Expansion cards and backup units Figure 53: Installing the SAS riser Ê Carefully insert the SAS riser into slot 11 and press down firmly until it is fully seated in the slot (1). For slot preferences, please refer to section "Basic information"...
Expansion cards and backup units "Enabling SVOM boot watchdog functionality" on page 74 Ê "Resuming BitLocker functionality" on page 80 Ê "Updating RAID controller firmware" on page 70 Ê BMC riser Replacing the BMC 9.5.1 riser Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No.
Expansion cards and backup units 9.5.1.2 Removing the BMC riser Ê Remove all external cables from the BMC riser. Figure 54: Removal of the BMC riser Ê Open the slot lock (1). Ê Carefully pull up on the BMC riser in a vertical motion and remove it from its slot (2).
Expansion cards and backup units 9.5.1.3 Installing the BMC riser Figure 55: Installing the BMC riser Ê Carefully insert the BMC riser into its slot and press down firmly until it is fully seated in the slot (1). For slot preferences, please refer to section "Basic information"...
Expansion cards and backup units 9.5.2 Upgrading the BMC riser 9.5.2.1 Basic information The BMC riser can be upgraded with an add-on card (the LAN Mezzanine card). The following figure shows the parts of the LAN Mezzanine card: Figure 56: All parts of the LAN Mezzanine card Required screws Cable LAN Mezzanine card...
Expansion cards and backup units "Disconnecting power cords" on page 46 Ê "Getting access to the component" on page 48 Ê "Removing the BMC riser" on page 155 Ê 9.5.2.3 Installing the LAN Mezzanine card Figure 57: Installing the LAN Mezzanine card Ê...
Page 159
Expansion cards and backup units Figure 58: Cabling LAN mezzanine card (A) Ê Route the cable behind the bolt (see arrow). Figure 59: Installing the LAN Mezzanine card onto the BMC riser Ê Plug the cable into the dedicated connector on the intermediate level (2). Ê...
Page 160
Expansion cards and backup units Figure 60: Cabling LAN mezzanine card (B) Ê Make sure that the cable does not touch the fastening screw of the heat sink (see circle). Figure 61: Fixing the new front bezel Ê Tighten the new front bezel with 3 screws (see circles) onto the BMC riser slot bracket.
Expansion cards and backup units 9.5.2.4 Concluding steps "Installing the BMC riser" on page 156 Ê "Reassembling" on page 53 Ê "Connecting the server to the power source" on page 57 Ê "Switching on the server" on page 58 Ê "Enabling SVOM boot watchdog functionality"...
Expansion cards and backup units 9.5.3.2 Removing the LAN Mezzanine card Figure 62: Removal of the LAN Mezzanine card Ê Remove the 4 screws from the LAN Mezzanine card (see circles). Ê Unplug the LAN Mezzanine card from the corresponding slot of the BMC- riser (1).
Expansion cards and backup units 9.5.3.4 Concluding steps "Installing the BMC riser" on page 156 Ê "Reassembling" on page 53 Ê "Connecting the server to the power source" on page 57 Ê "Switching on the server" on page 58 Ê "Enabling SVOM boot watchdog functionality"...
Expansion cards and backup units 9.6.1.2 Installing the iRMC microSD card Figure 63: iRMC microSD card Figure 64: Location of the slot for the iRMC microSD card on the BMC riser Ê The slot for the iRMC microSD card is located on the BMC riser, see also "BMC riser"...
Expansion cards and backup units Figure 65: Installing the iRMC microSD card Ê The terminal side of the iRMC microSD card is upward, insert the iRMC microSD card into the microSD card slot (1) as far as it will go (2). 9.6.1.3 Concluding steps "Reassembling"...
Expansion cards and backup units 9.6.2.2 Removing the iRMC microSD card Figure 66: Removing the iRMC microSD card Ê To eject the iRMC microSD card, gently push it in and then let go (1). Ê Pull the iRMC microSD card straight out of its slot (2). Destroying the defective iRMC microSD card CAUTION! The iRMC microSD card contains customer information.
Expansion cards and backup units 9.7.1.2 Connecting PCIe cables to the drive backplane (HSBP) Figure 67: Connecting the PCIe cables to the drive backplane Ê Connect the 4 internal PCIe cables to the drive backplane (HSBP). The connector assignment is as follows: No.
Expansion cards and backup units 9.7.1.3 Cable routing PCIe cables Figure 68: Cable routing PCie cables Ê Route the 4 internal PCIe cables from the drive backplane inside the cable channel as shown. Upgrade and Maintenance Manual RX4770 M1...
Expansion cards and backup units 9.7.1.4 Installing the PCIe SW card Figure 69: Connecting the PCIe cables with the PCIe SW card Ê Connect the PCIe cables to the ports of the PCIe SW card (see circle). The port numbers are printed next to each port. Label on the PCIe cable Connector no.
Expansion cards and backup units Figure 70: Installing the PCIe SW card Ê Carefully insert the PCIe SW card into the desired PCI slot and press down firmly until it is fully seated in the slot (1). Ê Close the slot lock (2). 9.7.1.5 Concluding steps Ê...
Expansion cards and backup units 9.7.2.3 Concluding steps "Reassembling" on page 53 Ê "Connecting the server to the power source" on page 57 Ê "Switching on the server" on page 58 Ê "Enabling SVOM boot watchdog functionality" on page 74 Ê...
Expansion cards and backup units 9.7.3.3 Installing a PCIe SW card Ê If applicable, "Installing a slot bracket" on page 138. "Installing PCIe SW cards" on page 168. Ê 9.7.3.4 Connecting cables to the PCIe SW card Connect all PCIe cables to the PCIe SW card. Ê...
Basic information The Flash Backup Unit (FBU) backs up the memory contents of the connected SAS riser in the event of a power failure. The PRIMERGY RX4770 M1 server can accommodate up to two backup units. Figure 72: FBU mounting positions...
Expansion cards and backup units 9.8.2 Installing an FBU Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH1 / (+) No. 1 screw driver Phillips PH2 / (+) No. 2 screw driver CAUTION! For further safety information, please refer to chapter "Important information"...
Page 178
Expansion cards and backup units RAID controller D3116 Figure 73: SAS riser and TFM kit SAS riser D3116 TFM kit including three pre-assembled spacer bolts and three screws Figure 74: Mounting the TFM kit (A) Ê Fit the spacer bolts of the TFM on SAS RAID controller. Upgrade and Maintenance Manual RX4770 M1...
Page 179
Expansion cards and backup units Ê Secure the TFM on the controller (from controller side) with the three screws. Ê Install the expansion card as described in section "Installing expansion cards" on page 142. RAID controller D3216 Figure 75: Installing the TFM (A) Ê...
Page 180
Expansion cards and backup units Figure 76: Installing the TFM (B) Ê Secure the TFM on the RAID controller with the two screws from the TFM kit. Ê Install the expansion card as described in section "Installing expansion cards" on page 142.
Expansion cards and backup units 9.8.2.3 Preparing the FBU Figure 77: Installing the FBU in the FBU holder (A) Ê At a slight angle, fit the FBU under both retaining brackets of the FBU holder as shown. Ê Push in the FBU until it locks in place. Figure 78: Installing the FBU in the FBU holder (B) Ê...
Expansion cards and backup units 9.8.2.4 Connecting the FBU cable to the FBU Figure 79: Connecting the FBU adapter cable to the FBU Ê Connect the cable end on the FBU module to the FBU adapter cable as shown. Upgrade and Maintenance Manual RX4770 M1...
Expansion cards and backup units 9.8.2.5 Installing the FBU holder onto the chassis The following figure shows the 3 shoulder screw caps (one of them is hidden by the system board), on which each FBU holder has to be placed. Figure 80: Shoulder screw caps of both FBUs Figure 81: Installing the FBU holder Ê...
Page 184
Expansion cards and backup units Figure 82: FBU properly mounted Ê Ensure that the locking handle on the FBU holder properly snaps in place (see circle). Upgrade and Maintenance Manual RX4770 M1...
Expansion cards and backup units 9.8.2.6 Connecting the FBU cable to the SAS riser (D3116) D3116 Figure 83: Routing the FBU cable to the SAS riser ( Ê Route the FBU cable as shown in the figure. D3116 Figure 84: Connecting the FBU cable to the TFM on the SAS riser ( Ê...
Expansion cards and backup units 9.8.2.7 Connecting the FBU cable to the SAS riser (D3216) Figure 85: Routing the FBU cable to the SAS riser (D3216) Ê Route the FBU cable as shown in the figure. Figure 86: Connecting the FBU cable to the TFM on the SAS riser (D3216) Ê...
Expansion cards and backup units 9.8.2.8 Concluding steps "Installing memory boards" on page 223 Ê "Installing the memory rug" on page 307 Ê "Reassembling" on page 53 Ê "Connecting the server to the power source" on page 57 Ê "Switching on the server" on page 58 Ê...
Expansion cards and backup units 9.8.3.2 Removing the FBU holder from the shoulder screw caps Figure 87: Removing the FBU holder Ê Lift up the green locking handle on the FBU holder (see circle) while sliding the FBU holder backward as far as it will go. After that, the shoulder screw caps will rest in the wide ends of the keyhole slots on the holder (see following figure): Figure 88: FBU holder ready to remove...
Expansion cards and backup units 9.8.3.3 Concluding steps "Installing the memory rug" on page 307 Ê "Installing memory boards" on page 223 Ê "Reassembling" on page 53 Ê "Connecting the server to the power source" on page 57 Ê "Switching on the server" on page 58 Ê...
Expansion cards and backup units "Removing the memory rug" on page 301 Ê "Removing an FBU" on page 187 Ê 9.8.4.2 Disconnecting the FBU cable from the FBU Figure 89: Disconnecting the FBU adapter cable from the FBU Ê Press down on the locking latch on the FBU cable and disconnect the FBU adapter cable.
Expansion cards and backup units 9.8.4.3 Removing the FBU from the holder Figure 90: Removing the FBU from the holder Ê Pull the FBU at a slight angle out of the holder. 9.8.4.4 Installing a new FBU "Connecting the FBU cable to the FBU" on page 182 Ê...
Expansion cards and backup units Handling SFP+ transceiver modules For Fiber Channel over Ethernet (FCoE) configurations, the Ethernet server adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules. 9.9.1 Installing SFP+ transceiver modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tool:...
Page 193
Expansion cards and backup units CAUTION! – Always keep the protective port plugs attached to the transceiver optical bores and fiber-optic cable connectors until you are ready to make a connection. – Save the protective port plug for future use. Figure 92: Unlatching the locking bail Ê...
Page 194
Expansion cards and backup units Inserting the SFP+ transceiver module Figure 93: Inserting the SFP+ transceiver module Ê Insert and slide the SFP+ transceiver module into the socket connector as far as it will go. If only one slot is equipped with a SFP+ transceiver module, use the primary connector as shown.
Page 195
Expansion cards and backup units Figure 94: Latching the locking bail Ê Carefully fold up and latch the locking bail. Figure 95: Attaching the protective optical port plug Ê If the SFP+ transceiver module is not immediately connected to an LC connector, attach the protective optical port plug to the transceiver optical bores.
Page 196
Expansion cards and backup units Installing the secondary SFP+ transceiver module Figure 96: Installing the secondary SFP+ transceiver module Ê If applicable, install the secondary SFP+ transceiver module accordingly. Upgrade and Maintenance Manual RX4770 M1...
Expansion cards and backup units 9.9.2 Removing an SFP+ transceiver module Upgrade and Repair Unit Hardware: 5 minutes (URU) Tool: Phillips PH2 / (+) No. 2 screw driver For Fiber Channel over Ethernet (FCoE) configurations, the ethernet server adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules.
Page 198
Expansion cards and backup units Figure 98: Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP+ transceiver module to eject the transceiver from the socket connector. Figure 99: Removing the SFP+ transceiver Ê Pull the SFP+ transceiver module out of its socket connector. Ê...
Expansion cards and backup units 9.9.3 Replacing SFP+ transceiver modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tool: Phillips PH2 / (+) No. 2 screw driver For Fiber Channel over Ethernet (FCoE) configurations, the ethernet server adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules.
Page 200
Expansion cards and backup units Upgrade and Maintenance Manual RX4770 M1...
Main memory Safety notes CAUTION! Do not install unsupported third party memory modules. For further ● information on supported memory modules, refer to section "Basic information" on page 202. Memory modules remain hot after shutdown. Wait for components to ● cool down before installing or removing memory modules to prevent burns.
Main memory 10.1 Basic information The server can be equipped with up to 8 memory boards, each of which can accommodate up to 12 memory modules (DIMMs). The memory board numbering is shown in the following figure: Figure 100: Memory board numbering Upgrade and Maintenance Manual RX4770 M1...
Page 203
Main memory SAS-Riser (Slot 11) USB 2/3/4 Mem_Mezzanine 1 SATA 2 Memriser 1 Sw.13 LAN -Controller SATA 1 Sw. 4 CPU 1 BMC - Riser Mem_Mezzanine 2 Sw. 6 Memriser 2 BIOS ID Button Sw. 8 Battery Slot 1 PCIe x8 (x8) Mem_Mezzanine 3 Memriser 3 Sw.
Main memory – Mixing of Independent and Lockstep channel mode is not allowed per platform. – Mixing of Non-Mirrored and Mirrored mode is not allowed per platform. – Mixing of Sparing and Non-Sparing mode is not allowed per platform. 10.1.1.2 DIMM installation recommendation Independant or Independant / Mirroring mode (2 sockets w/ each 1 mem.
Main memory 10.2.2 Removing memory boards Buttons and indictors on the memory board Each memory board comes with the following sticker showing additional information: The Hot Swap functionality is not yet released. Figure 122: Buttons and indicators on the memory board 12x DIMM fault LED Attention LED Mirror ready LED...
Page 221
Main memory Removing a memory board Figure 123: Removing a memory board Ê Press on both green release tabs (1) to unlock the handles. Ê Swivel the handles (2) in an upright position. Ê Lift up the memory board out of the housing (3). If applicable, remove the respective black memory board dividers.
Main memory DIMM slot assigment of a memory board The slot assignment for the memory modules is shown in the following figure: Figure 124: DIMM slot assignment of memory board Population rules can be found on page 204. 10.2.3 Installing a memory module Ê...
Main memory Ê Press down on the memory module until the securing clips snap into the cutouts at each end of the module. 10.2.4 Installing memory boards If applicable, install the respective black memory board dividers first. To install the black memory board dividers, proceed as follows: Figure 127: Installing the memory board dividers Ê...
Main memory Figure 128: Installing the memory board Ê Slide the memory board down (1) in the lateral guide channels until it stops. Carefully press the memory board into its slot. The handles will be automatically retracted (2). Do not use the handles of the memory board to force the memory board into the slot.
Main memory Figure 129: Removing memory modules (A) Ê Eject the desired memory module by pressing out the securing clips at each end of the memory slot. Figure 130: Removing memory modules (B) Ê Remove the ejected memory module. 10.3.3 Concluding steps "Installing memory boards"...
Main memory 10.4 Replacing memory modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 5 minutes Tools: Phillips PH2 / (+) No. 2 screw driver 10.4.1 Preliminary steps "Locating the defective server" on page 43 Ê Ê Identify the defective memory slot using the server management software. "Suspending BitLocker functionality"...
Main memory 10.4.4 Concluding steps "Reassembling" on page 53 Ê "Connecting the server to the power source" on page 57 Ê "Updating or recovering the system board BIOS and iRMC" on page 67 Ê "Switching on the server" on page 58 Ê...
Processors Safety notes CAUTION! Do not install unsupported processors. For further information on ● supported processors, refer to section "Basic information" on page 230. Circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. Always discharge static build-up (e.g.
Processors 11.1 Basic information The system board D3342 offers four sockets for Intel Xeon processors. 11.1.1 Supported processors – Intel Xeon E7-48xx/-88xx v2 processor series CPUs – Socket type: LGA 2011 package – Thermal Design Power (TDP) class: up to 135 W 11.1.2 Processor locations SAS-Riser (Slot 11) USB 2/3/4...
Processors 11.2 Installing processors Upgrade and Repair Unit Hardware: 15 minutes (URU) Software: 5 minutes Tool: Philips PH2 / (+) No. 2 screw driver CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
Page 232
Processors Removing the mid-brace Figure 132: Removal of the mid-brace Ê Remove the 3 screws (see arrows) and lift up the mid-brace out of the housing. Ê Remove the respective heat sink as described in section "Removing processor heat sinks" on page 254.
Processors 11.2.2 Installing a processor Figure 133: Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1). Ê The socket release lever will slightly lift up (2). Figure 134: Opening socket release lever 2 Ê...
Page 234
Processors Figure 135: Opening the load plate (A) Ê Push down on the first socket release lever (1) to lift the load plate away from the socket (2). Upgrade and Maintenance Manual RX4770 M1...
Page 235
Processors Figure 136: Opening the load plate (B) Ê Fully open the load plate. . CAUTION! Be careful not to touch or bend the spring contacts on the processor socket! Ê Make sure that the load plate is in the fully open position. Upgrade and Maintenance Manual RX4770 M1...
Page 236
Processors Figure 137: Installing the processor Ê Hold the processor with your thumb and index finger. Ê Make sure that the four notches on the processor align with the posts on the socket (see close-up). Ê Lower the processor straight down without tilting or sliding it in the socket. CAUTION! –...
Page 237
Processors Figure 138: Closing the load plate Ê Carefully lower the load plate over the processor. Figure 139: Removing the protective socket cover Ê When closing the load plate, the protective socket cover will automatically detach. Ê Remove the socket cover and save it for future use. CAUTION! Always replace the socket cover if you remove the processor from the socket!
Page 238
Processors Figure 140: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2). Figure 141: Closing socket release lever 1 Ê...
Processors Installing the mid-brace Figure 142: Installation of the the mid-brace Ê Insert the mid-brace into its lateral guide channels until it stops. Install the mid-brace while holding the SAS cable by hand. Ê Fasten the 3 screws (see arrows) 11.2.3 Concluding steps "Reassembling"...
Processors 11.3.2 Removing a processor Ê Remove the desired processor heat sink as described in section "Removing processor heat sinks" on page 254. Figure 143: Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1).
Page 242
Processors Figure 144: Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1). Ê Fully fold back the second socket release lever (2). Figure 145: Opening the load plate (A) Ê...
Page 243
Processors Figure 146: Opening the load plate (B) Ê Fully open the load plate. Upgrade and Maintenance Manual RX4770 M1...
Page 244
Processors Figure 147: Removing the processor Ê Carefully remove the defective processor from its socket in a vertical motion. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket. Ê Thoroughly clean residual thermal paste from the processor surface using a lint-free cloth.
Page 245
Processors Figure 148: Closing the load plate Ê Carefully close the load plate over the empty processor socket. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket. Upgrade and Maintenance Manual RX4770 M1...
Page 246
Processors Figure 149: Attaching the protective socket cover (A) Ê Carefully lower the protective socket cover onto the CPU socket in a vertical motion until it snaps in place. CAUTION! Always replace the socket cover if you remove the processor from the socket! Upgrade and Maintenance Manual RX4770 M1...
Page 247
Processors Figure 150: Attaching the protective socket cover (B) Ê Ensure that the protective socket cover is properly installed on the socket as shown above. Figure 151: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê...
Processors Figure 152: Closing socket release lever 1 Ê Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2). 11.3.3 Concluding steps "Installing processor heat sinks" on page 252 Ê "Installing the mid-brace" on page 239 Ê...
Processors 11.4 Upgrading or replacing processors Field Replaceable Unit Hardware: 15 minutes (FRU) Software: 5 minutes Tool: Philips PH2 / (+) No. 2 screw driver CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
Processors 11.4.2 Upgrading or replacing a processor This description applies to the following procedures: – Installing another processor – Transfering a processor after replacing the system board (see section "Replacing the system board" on page 298) – In case of installing another processor remove the protective cover as described in section "Installing a processor"...
Processors Ê If applicable, "Updating or recovering the system board BIOS and iRMC" on page 67 "Switching on the server" on page 58 Ê "Enabling SVOM boot watchdog functionality" on page 74 Ê "Resuming BitLocker functionality" on page 80 Ê 11.5 Handling processor heat sinks Field Replaceable Unit...
Processors 11.5.2 Installing processor heat sinks The following heat sink is used for RX4770 M1 servers: Figure 153: Processor heat sink for RX4770 M1 11.5.2.1 Preparing the heat sink and processor When installing a new heat sink Ê Remove the protective cover from the heat sink. CAUTION! Ensure not to touch the heat-conductive paste on the bottom of the heat sink.
Processors 11.5.2.2 Installing the heat sink – Carefully seat the heat sink on the four threaded holes of the processor socket. CAUTION! – Ensure that the screws on the heat sink are properly seated on the threaded holes of the processor socket (see arrows in figure below).
Processors 11.5.3 Removing processor heat sinks Figure 155: Removing the processor heat sink Ê Loosen the four captive screws on the heat sink in a crossover pattern (1-4). Ê Carefully turn the heat sink back and forth to detach it from the processor. This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and processor.
Processors 11.5.4 Replacing processor heat sinks 11.5.4.1 Removing the processor heat sink Ê Remove the processor heat sink as described in section "Removing processor heat sinks" on page 254. 11.5.4.2 Applying thermal paste Ê Apply thermal paste to the processor surface as described in section "Applying thermal paste"...
Processors 11.6 Applying thermal paste Field Replaceable Unit Hardware: 5 minutes (FRU) Tool: Philips PH2 / (+) No. 2 screw driver – For the Japanese market, the service engineer must follow the instruction provided separately. – If the processor upgrade or replacement kit contains a new CPU heat sink, a thin layer of thermal compound has already been pre-applied to its lower surface.
Page 257
Processors Figure 157: Applying thermal paste Ê Apply a dot of thermal paste to the center of the processor surface as shown. Two graduation marks on the syringe equal the correct amount of thermal paste for one processor. CAUTION! Do not mix different types of thermal paste. Upgrade and Maintenance Manual RX4770 M1...
Page 258
Processors Upgrade and Maintenance Manual RX4770 M1...
Accessible drives Safety notes CAUTION! Before installing an accessible drive, acquaint yourself with the ● drive's user documentation. When inserting an accessible drive into the server, ensure not to ● pinch or strain any connected cables. When installing an accessible drive, hold it by its sides. Applying force ●...
Accessible drives 12.1 Replacing the LSD module Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver 12.1.1 Preliminary steps "Suspending BitLocker functionality" on page 59 Ê "Shutting down the server" on page 46 Ê...
Page 261
Accessible drives Figure 159: Pulling the LSD module out of its bay Ê Pull the LSD module out of its bay (while pressing the release button). Figure 160: Removing the cable from the LSD module Ê Disconnect the cable (see circle) from the defective LSD module. Upgrade and Maintenance Manual RX4770 M1...
Accessible drives 12.1.3 Installing the LSD module Installing the LSD module Figure 161: Connecting the cable to the LSD module Ê Plug the cable into the new LSD module. Ê Reinstall the memory board in slot #8 and the respective memory divider. 12.1.4 Concluding steps "Installing memory boards"...
Accessible drives 12.2.2 Replace the optical drive Unlock the optical drive Figure 162: Location of the optical drive connector The optical drive is connected to the hot-swap backplane via a green connector (see oval and figure 164 on page 266). Upgrade and Maintenance Manual RX4770 M1...
Page 265
Accessible drives Figure 163: Lifting the optical drive connector Ê Lift the green connector (see arrow) a little bit to loosen the optical drive from the hot-swap backplane while pushing it a little bit to get the optical drive out of the housing.
Accessible drives Installing the optical drive Figure 164: Installing the connector to the new optical drive Ê Mount the green connector (see oval) to the new optical drive. Ê Move the new optical drive into its slot in the server’s front until it clicks into place.
Front panel and Chassis ID Safety notes CAUTION! When inserting the front panel module into the server, ensure not to ● pinch or strain any connected cables. Circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. Always discharge static build-up (e.g.
Front panel and Chassis ID "Removing memory boards" on page 220 Ê "Removing the fan box" on page 127 Ê 13.1.1.2 Removing the front panel module Figure 165: Removing the front panel Ê Disconnect the front panel cable from the fan board (see oval). Ê...
Front panel and Chassis ID 13.1.1.3 Installing the front panel module Figure 166: Connecting front panel cables Ê Insert the front panel module through the opening in the front bezel and carefully push it in the direction of the arrow until it locks into place. Ê...
Front panel and Chassis ID 13.2 Chassis ID 13.2.1 Replacing the Chassis ID Field Replaceable Unit Hardware: 10 minutes (FRU) Software: 5 minutes Tools: Philips PH2 / (+) No. 2 screw driver Note on system information backup / restore The Chassis ID EPROM contains system information like server name and model, housing type, serial number and manufacturing data.
Front panel and Chassis ID 13.2.1.2 Removing the Chassis ID Figure 167: Removing the Chassis ID Ê Disconnect the cable from the Chassis ID (1). Ê Remove the screw (2) and lift the Chassis ID outward. Upgrade and Maintenance Manual RX4770 M1...
Front panel and Chassis ID 13.2.1.3 Installing the Chassis ID Figure 168: Installing the Chassis ID Ê Insert the Chassis ID and fix it with the screw (1). Ê Reconnect the cable to the Chassis ID (2). 13.2.1.4 Concluding steps "Installing the fan box"...
System board and components Safety notes CAUTION! Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options. Circuit boards and soldered parts of internal options are exposed and ●...
System board and components 14.2 Replacing the CMOS battery Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver; recommended: tooth pick Safety notes CAUTION! The CMOS battery must be replaced with an identical battery or with ●...
System board and components 14.2.2 Removing the battery Figure 169: Removing the CMOS battery Ê Press against the locking spring to release the depleted CMOS battery (1). Ê Remove the CMOS battery (2). Upgrade and Maintenance Manual RX4770 M1...
System board and components 14.2.3 Installing the CMOS battery Figure 170: Installing the CMOS battery Ê Press against the locking spring (1) and insert the fresh CMOS battery (2). Ê Release the locking spring. Ensure that the locking spring is properly engaged.
System board and components 14.3 USB Flash Module (UFM) 14.3.1 Basic Information In this server the UFM is located on the BMC riser. 14.3.2 Installing the UFM Field Replaceable Unit Hardware: 5 minutes (FRU) Software: 5 minutes Tools: Phillips PH0 / (+) No. 0 screw driver Phillips PH2 / (+) No.
System board and components 14.3.2.2 Installation the UFM Figure 171: UFM kit USB Flash Module (UFM) UFM spacer (not used) UFM nylon screw Ê Unscrew the UFM nylon screw and remove the UFM spacer. Upgrade and Maintenance Manual RX4770 M1...
Page 279
System board and components Figure 172: UFM mounting location on BMC riser UFM connector UFM spacer Upgrade and Maintenance Manual RX4770 M1...
System board and components Figure 173: Connecting the UFM Ê Place the UFM to the BMC riser using the UFM spacer installed. Ê Screw the UFM onto the UFM spacer using the UFM nylon screw (pos.3, figure 171). Screw torque: 0.06 Nm 14.3.2.3 Concluding steps "Reassembling"...
System board and components 14.3.2.4 Software configuration In order to setup the ESXi configuration, the VMware ESXi Recovery Tools CD is required. An ISO image of the CD is available from the Fujitsu service partners portal at the following https address: https://globalpartners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/ Pages/default.aspx.
System board and components "Shutting down the server" on page 46 Ê "Disconnecting power cords" on page 46 Ê "Getting access to the component" on page 48 Ê 14.3.3.2 Removing the UFM Figure 174: Removing the UFM Ê Remove the nylon screw on the defective UFM (1). Ê...
System board and components 14.3.4.3 Installation of the new UFM Figure 175: Preparing the new UFM Ê Remove the nylon screw from the new UFM (1). Ê Remove the UFM spacer (2). Upgrade and Maintenance Manual RX4770 M1...
Page 285
System board and components Figure 176: Installing the UFM Ê Fit the new UFM on the UFM connector and the remaining UFM spacer (1). Ê Secure the UFM to the UFM spacer with the nylon screw (2). Upgrade and Maintenance Manual RX4770 M1...
Page 286
System board and components Destroying the defective UFM . CAUTION! The UFM contains customer information (e.g. IP address, license numbers). After replacing the UFM, hand the defective UFM over to the customer. If the customer requests disposal of the defective UFM, proceed as follows: Figure 177: Destroying the defective UFM Ê...
Ê 14.3.4.5 Software configuration In order to setup the ESXi configuration, the VMware ESXi Recovery Tools CD is required. An ISO image of the CD is available from the Fujitsu service partners portal at the following https address: https://globalpartners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/ Pages/default.aspx.
System board and components 14.4.1.2 Installing the TPM Figure 178: TPM kit TPM (Trusted Platform Module) Special screw for TPM TPM spacer TPM bit insert for TPM special screw The white TPM spacer is not used in this server. Figure 179: TPM mounting location Cut-out for TPM spacer TPM connector Upgrade and Maintenance Manual...
Page 290
System board and components Figure 180: Installing the TPM spacer Ê Snap the TPM spacer into the cut-out in the system board. Figure 181: TPM bit insert Ê Attach the TPM bit insert or TPM module fixing tool (Japanese market) to a bit screw driver.
System board and components Figure 182: Securing the TPM Ê Connect the new TPM to the system board. Ê Secure the TPM with the TPM screw using the TPM bit insert. Do not fasten the screw too firmly. Stop as soon as the head of the screw lightly touches the TPM.
System board and components For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utilty reference manual available online at http://jp.fujitsu.com/platform/server/primergy/manual/. "Switching on the server" on page 58 Ê "Resuming BitLocker functionality" on page 80 Ê...
Page 293
For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. Ê Disable TPM in the system board BIOS. Proceed as follows: Ê...
System board and components "Getting access to the component" on page 48 Ê 14.4.2.2 Removing the TPM "Removing the defective system board" on page 300. Ê Ê Lay the system board on a soft, antistatic surface with its component side facing down.
System board and components Figure 183: Removing the TPM spacer Ê Using a small pair of combination pliers, press together the hooks on the TPM spacer and remove it from the system board. If the TPM is to be replaced, the TPM spacer may remain on the system board.
System board and components 14.4.3 Replacing the TPM Field Replaceable Unit Hardware: 40 minutes (FRU) Tools: Removing the system board: – Philips PH2 / (+) No. 2 screw driver Replacing the TPM: – Bit screw driver – flat nose pliers –...
System board and components 14.4.3.2 Removing the TPM "Removing the TPM" on page 292 Ê Ê Leave the TPM spacer on the system board when removing the defective TPM. 14.4.3.3 Re-installing the TPM Figure 184: TPM spacer Ê The TPM spacer is already present on the system board. "Installing the TPM"...
System board and components 14.5 Replacing the system board Field Replaceable Unit Hardware: 50 minutes (FRU) Software: 10 minutes Tools: Replacing the system board: – Philips PH2 / (+) No. 2 screw driver – Magnifying glass for inspecting processor socket springs (recommended) Replacing the TPM: –...
Page 299
System board and components – If the customer is using TPM functionality, remove the TPM from the old system board and install it on the new system board. Advise your contact persons that they must provide you with TPM backup copies. For security reasons, the TPM must be restored / re- saved by the customer.
System board and components 14.5.1 Preliminary steps "Note on network settings recovery" on page 299 Ê "Suspending BitLocker functionality" on page 59 Ê "Disabling SVOM boot watchdog functionality" on page 60 Ê "Locating the defective server" on page 43 Ê "Shutting down the server"...
Page 301
System board and components Removing the memory rug Figure 185: Removing the memory rug Ê Undo the 5 screws from the memory rug (see arrows). Ê Remove the memory rug. Upgrade and Maintenance Manual RX4770 M1...
Page 302
System board and components Ê Remove all cables from the system board. Figure 186: Detaching the system board Ê Remove 4 screws from the system board (see circles). Upgrade and Maintenance Manual RX4770 M1...
Page 303
System board and components Removing the system board Figure 187: Removing the system board Ê Grasp the system board by the handles (see ovals). Ê Slide the system board slightly toward the front of the housing to lift it out. CAUTION! Always take the system board with both hands.Don’t damage the EMI springs which are essential to comply with applicable EMC...
System board and components 14.5.3 Installing the system board 14.5.3.1 Installation of the system board Figure 188: Installing the system board Ê Hold the new system board by the handles (see ovals). CAUTION! – Do not lift or handle the system board by any of its heat sinks! –...
Page 305
System board and components Ê Carefully shift the system board towards the server rear until the plug shells engage with the cut-outs in the connector panel. Figure 189: Attaching the system board Ê Ensure that the system board is properly seated in the grounding brackets (see circles).
Page 306
System board and components Figure 190: Securing the system board Ê Secure the system board with 4 screws (see circles). Ê Verify the settings on the new system board (see figure "Onboard settings" on page 330). Ê Reconnect all cables to the system board. For a complete cabling overview, please refer to section "List of used cables"...
System board and components Installing the memory rug Figure will be replaced until EN Conf. Figure 191: Installing the memory rug Ê Insert the memory rug. Ê Fasten the memory rug with its 5 screws (see arrows). 14.5.3.2 Swapping processors Removing processors from the defective system board Ê...
System board and components Installing processors on the new system board "Installing a processor" on page 233. Ê Installing protective socket covers on the defective system board Since the defective system board is sent back for repair, protect the delicate processor socket springs with a socket cover. 14.5.4 Concluding steps Ê...
Page 309
System board and components Ê Inform the customer about changed WWN and MAC addresses. For further information, refer to section "Looking up changed MAC / WWN addresses" on page Ê After replacing the system board in a server running Linux OS, "Updating the NIC configuration file in a Linux environment"...
Page 310
System board and components Upgrade and Maintenance Manual RX4770 M1...
Cables Safety notes CAUTION! Always hold cables by their connectors when disconnecting them. ● Never pull on the cable to disconnect cables. Ensure that none of the cables are scraped, strained or otherwise ● damaged while replacing system components. Immediately replace cables with damaged shielding. ●...
Page 312
Cables Description Routing Qty. P/N SAS cable 1 HDD Backplane to System Board Opt. A3C40175048 (D2607, D3116) SAS cable 2 HDD Backplane to System Board Opt. A3C40175049 (D2607, D3116) D3216 SAS cable 1 HDD Backplane to System Board Opt. A3C40169671 / T26139- Y4040-V9 D3216 SAS cable 2...
Appendix 16.1 Mechanical overview 16.1.1 Server front Figure 193: PRIMERGY RX4770 M1 front side Pos. Component ID card LSD module Optical disk drive (ODD) Front panel Video connector USB connectors HDD modules (max. 8) PCIe SSD modules (max. 4) Upgrade and Maintenance Manual...
Appendix 16.1.2 Server rear Figure 194: PRIMERGY RX4770 M1 rear Pos. Component SAS riser slot Rear connectors, button & indicators (see "Connectors and indicators on the rear side" on page 323) Optional expansion card slots Power supply unit slots Upgrade and Maintenance Manual...
Appendix 16.2 Configuration tables 16.2.1 Hard disk drives / solid state drives mounting order Please refer to chapter "Hard disk drives / solid state drives" on page 107. 16.2.2 Memory board configuration table Please refer to chapter "Main memory" on page 201.
Appendix 16.3 Connectors and indicators 16.3.1 Connectors and indicators on the system board 16.3.1.1 Onboard connectors SAS-Riser (Slot 11) USB 2/3/4 Mem_Mezzanine 1 SATA 2 Memriser 1 Sw.13 LAN -Controller SATA 1 Sw. 4 CPU 1 BMC - Riser Mem_Mezzanine 2 Sw.
Page 320
Appendix No. Print Description SATA 2 SATA 2 connector SATA 1 SATA 1 connector USB 2/3/4 3x USB connector (at the front side) HDD SMBus connector Pwr FPFB 2x Power connector for front panel fan board Pwr BPL 5x Power connector from PDB Pwr Ctrl.
Appendix 16.3.2 Connectors and indicators on the rear side 16.3.2.1 Rear side connectors Figure 198: Rear side connectors Serial connector COM1 Management LAN connector (turquoise) 2x Fibre glass connectors 2x USB connectors (black) Video connector (blue) Standard LAN connectors (upper: LAN 2, lower: LAN 1) The serial connector COM1 can be used as default interface or to communicate with the iRMC S4.
Appendix 16.3.2.2 Rear side indicators and controls Figure 199: Rear side indicators and controls Indicator / Control Status Description ID button - - - - - Lights up ID indicator LEDs if pressed server has been highlighted using ServerView Operations Manager, iRMC blue on web frontend or the ID button on the front panel for easy identification...
Page 325
Appendix Rear side LAN indicators Figure 200: Rear side LAN indicators (on BMC riser) Indicator Status Description green on LAN connection established LAN link/transfer no LAN connection green flashing data transfer in progress yellow on transfer rate of 1 Gbit/s LAN speed green on transfer rate of 10 Gbit/s...
Page 326
Appendix Rear side PSU indicators Figure 201: Rear side PSU indicator Indicator Status Description Server is switched on and functioning green on properly green Server is switched off, main voltage is Hot-plug flashing present (Standby mode) power supply PSU failure (over / under voltage, unit indicator orange on over temperature or fan failure)
Appendix 16.3.3 Connectors and indicators on the front panel 16.3.3.1 Front panel connectors Figure 202: Front panel controls and indicators Video connector 3x USB connector Upgrade and Maintenance Manual RX4770 M1...
Appendix 16.3.4 Indicators on the hot-plug HDD/SSD/PCIe SSD Figure 204: Indicators on the hot-plug HDD/SSD/PCIe SSD module Pos. Indicator Status Description HDD/SSD/PCIe SSD inactive HDD/SSD HDD/SSD/PCIe SSD in active phase BUSY green on (drive active, drive being accessed) no HDD/SSD/PCIe SSD error HDD/SSD/PCIe SSD faulty or rebuild stopped (drive defective/needs HDD/SSD/...
Appendix 16.5 Minimum startup configuration Field Replaceable Unit (FRU) If the server does not start up or other problems occur, it may be necessary to take the system down to its most basic configuration in order to isolate the defective component. The minimum startup configuration consists of the following components and cables: Component...
Page 332
Appendix Upgrade and Maintenance Manual RX4770 M1...