Troubleshooting - Sony HVO-1000MD User Manual

Troubleshooting

Be sure to check the following if a problem occurs. If the
problem persists, contact your local Sony representative.
Symptom Cause and solution
The unit does not • The main power switch on the rear
turn on when the
panel of the unit is set to the off
1 (standby) switch
position.
is pressed.
tSet the main power switch to the ?
(on) position (page 26).
• The power cord is not connected.
tMake sure that the cord is properly
connected to the power outlet and
the unit.
The buttons on the • Static electricity can have adverse
unit do not function.
effects on the functioning of the unit.
Recording,
t Turn off the power switch on front
playback, and other
panel, set the main power switch on
operations do not
the rear of the unit to the a (off)
function properly.
position, and disconnect the power
cord (page 26). Wait a moment
before reconnecting the power cord
and turning on the unit again.
The disc tray does The disc tray may take a few seconds
not open when the to open after you record or edit data
Z (disc tray) button on the disc. This is because the unit is
is pressed. adding certain required information
onto the disc. It is not a malfunction.
The unit turns on, • The connection cables are
but images do not
disconnected from the input and
appear or are
output connectors on the rear panel
distorted.
of the unit.
tMake sure that the cables are
connected properly (page 22).
• The input and output connections on
the rear panel of the unit are
incorrect.
tMake sure that the cables are
connected properly (page 22).
• The connection cables are
damaged.
tCheck the cables.
Symptom Cause and solution
There is no audio, • The connection cables are
or the audio is
disconnected from the input and
noisy.
output connectors on the rear panel
of the unit.
tMake sure that the cables are
connected properly (page 22).
• The input and output connections on
the rear panel of the unit are
incorrect.
tMake sure that the cables are
connected properly (page 22).
• The connection cables are
damaged.
tCheck the cables.
• The unit is in fast playback or fast
reverse playback mode.
tPress the B PLAY button
(page 21, 25).
• The disc is scratched or dirty.
tUse a clean disc without scratches
(page 36).
The unit cannot • You are using write-protected
record data.
media.
tUse media on which data can be
recorded.
• The remaining storage capacity on
the media is insufficient.
tReplace the media.
• You are using an unsupported BD/
DVD disc.
tUse a BD/DVD disc that is
compatible with the unit (page 36).
The image freezes This unit stops playback between
and audio is cut for titles, and resumes playback after
brief (about one about one second. This is not a
second) moments malfunction.
during playback.
Data on the disc is Contact your local Sony
damaged. representative.
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Troubleshooting