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Axis M1033-W User Manual

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AXIS M1033-W Network Camera

User Manual

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Summary of Contents for Axis M1033-W

  • Page 1: User Manual

    AXIS M1033-W Network Camera User Manual...
  • Page 2 Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 3 . • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. This manual is intended for administrators and users of AXIS M1033-W See Disposal and Recycling on page 4 . Network Camera, and is applicable to firmware 5.50 and later. It...
  • Page 3 Battery bepalingen van richtlijn 1999/5/EG. The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions Härmed intygar Axis Communications AB att denna produkt står this battery will last for a minimum of five years.
  • Page 4 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff •...

  • Page 5: Safety Information

    AXIS M1033-W Network Camera Safety Information Safety Information Hazard Levels Indicates a hazardous situation which, if not avoided, will result in death or serious injury. DANGER Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 6: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 7 AXIS M1033-W Network Camera Table of Contents Check the Firmware ..........

  • Page 8: Hardware Overview

    15 Network LED indicator 16 Wireless LED indicator 17 Part number (P/N) & Serial number (S/N) The Axis product is equipped with a lens with manual focus. It is delivered with the lens prefocused and manual focusing is usually not required. Note Only change the focus if required, for example if the image is blurry.

  • Page 9: Hardware Overview

    Resetting the product to factory default settings. See page 58. • Connecting to an AXIS Video Hosting System service. See page 47. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 10 AXIS M1033-W Network Camera Hardware Overview Network LED Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Power LED...

  • Page 11: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 12: Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 58) or by resetting the product to factory default.
  • Page 13 Manual Trigger on page 13. Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
  • Page 14 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 16 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 15 AXIS M1033-W Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 30. Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions on page 29.

  • Page 16: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 17: Alternative Methods Of Accessing The Video Stream

    AXIS M1033-W Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 18: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 19: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 20: Video And Audio

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under Video &...

  • Page 21: Stream Profiles

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 22: Camera Settings

    To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 23: Overlay

    For more information about privacy masks, see Privacy Mask on page 25. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.
  • Page 24 For more examples of hexadecimal values, see the online help To scale the image automatically, select Scale with resolution. The image will be scaled down to fit the resolution used by the Axis product. 5. Click Save. To select the image to use as overlay: 1.

  • Page 25: Privacy Mask

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 14.

  • Page 26: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 35.

  • Page 27: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 28 Light Buttons The built-in light on the AXIS product can be controlled directly from the Live View page by enabling the display of light buttons. To display the light buttons in the Live view Page, select the type of control from the drop-down list under Live View Config >...

  • Page 29: Ptz (Pan Tilt Zoom)

    AXIS M1033-W Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 22.

  • Page 30: Advanced

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 35). The event will immediately be placed first in the queue except when an administrator is in control.
  • Page 31 AXIS M1033-W Network Camera PTZ (Pan Tilt Zoom) 5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.

  • Page 32: Detectors

    Motion Detection Parameters on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 35.
  • Page 33 AXIS M1033-W Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 34: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 35: Events

    Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.
  • Page 36 AXIS M1033-W Network Camera Events For more information, see the online help Triggers Available action rule triggers and conditions include: • Detectors Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 34. Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.

  • Page 37: Add Recipients

    AXIS M1033-W Network Camera Events System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. • Time Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 39. This can for example be used to upload an image every 5 minutes.
  • Page 38 Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 44.

  • Page 39: Create Schedules

    AXIS M1033-W Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.

  • Page 40: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 54. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 41 AXIS M1033-W Network Camera Recordings 5. Click Save to save and start the recording.

  • Page 42: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 43: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 44 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 45: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Set Up Audio on page 25.

  • Page 46: Network

    In Wired mode the product will require a network cable to connect to the network. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 47 AVHS service. Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
  • Page 48 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 49 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 50 Select Enable WLAN pairing button to allow the wireless Axis product to connect to an access point by pushing a button on both of the devices within a 120 second time window. During this time the devices will automatically discover each other and agree on a configuration.
  • Page 51 Ad-hoc mode allows users to form a wireless LAN without connection through an access point. The Axis product can, for example, connect point-to-point to an existing ad-hoc network, or if there is none, create one itself. Ad-hoc connection may be useful in certain installations and for troubleshooting but is not the recommended method.
  • Page 52 For 128–bit WEP, only one key is generated, which then is replicated for all four keys. The Active transmit key selects which of the four keys the Axis product uses when transmitting information. 5. Click Save.
  • Page 53 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 54: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS on page 43. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 58. UPnP The Axis product includes support for UPnP .

  • Page 55: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 56: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 57: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 58.

  • Page 58: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 59: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 60: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Note The emergency recovery procedure only works on the wired interface.
  • Page 61 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 62 AXIS M1033-W Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

  • Page 63: Technical Specifications

    AXIS M1033-W Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Model AXIS M1033-W Image sensor 1/4" Progressive scan RGB CMOS Lens 2.8 mm, F2.0 fixed iris Horizontal angle of view: 67° Vertical angle of view: 51° Minimum 1.2 - 100000 lux, F2.0...
  • Page 64 Server 2003 DirectX 9c or higher For other operating systems and browsers, see www.axis.com/techsup Management and AXIS Camera Management tool on CD and web-based configuration maintenance Firmware upgrades over HTTP or FTP, firmware available on www.axis.com Installation aids Pixel counter...

  • Page 65: Connectors

    Power supply, stand and clamp, extension for stand 100 mm (4.0 in), Installation Guide, accessories Installation and Management Software CD, Windows decoder 1-user license Video AXIS Camera Companion (software included on CD) — Basic surveillance for small management businesses, where video is recorded to edge storage software AXIS Camera Station (sold separately) —...

  • Page 66: Connection Diagrams

    AXIS M1033-W Network Camera Technical Specifications Function Notes Specifications 0 V DC 0 V DC (-) DC output Can be used to power auxiliary equipment. 3.3 V DC Note: This pin can only be used as power out. Max load = 50 mA...
  • Page 67 Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect performance. • If the product includes several camera units, running applications on multiple cameras may affect the frame rate.
  • Page 68 User Manual Ver. M2.4 AXIS M1033-W Network Camera Date: March 2015 © Axis Communications AB, 2012 - 2015 Part No. 63012...

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