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USER MANUAL
AXIS M1034-W Network Camera

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Summary of Contents for Axis M1034-W

  • Page 1 USER MANUAL AXIS M1034-W Network Camera...
  • Page 2 About this document This equipment has been tested using a shielded network cable (STP) This manual is intended for administrators and users of AXIS M1034-W and found to comply with the limits for a Class B digital device, Network Camera, and is applicable to firmware 5.40 and later. It pursuant to part 15 of the FCC Rules.
  • Page 3 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) •...
  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS M1034-W Network Camera Table of Contents Performance Considerations ........
  • Page 6: Hardware Overview

    15 Network LED indicator 16 Wireless LED indicator 17 Part number (P/N) & Serial number (S/N) The Axis product is equipped with a lens with manual focus. It is delivered with the lens prefocused and manual focusing is usually not required. Note Only change the focus if required, for example if the image is blurry.
  • Page 7: Led Indicators

    Control button - The control button is used for: page 41 • Connecting to an AXIS Video Hosting System service. See . To connect, press and hold the button for about 1 second until the Status LED flashes green. page 42 •...
  • Page 8 AXIS M1034-W Network Camera Hardware Overview Note • The Network LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.
  • Page 9: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.
  • Page 10: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.
  • Page 11: The Live View Page

    AXIS M1034-W Network Camera Accessing the Product Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.
  • Page 12 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.
  • Page 13: Ptz Controls

    AXIS M1034-W Network Camera Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: •...
  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS M1034-W Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 16: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 17: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.
  • Page 18: Video And Audio

    AXIS M1034-W Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: page 18 • Video stream settings. See • Stream profiles. See...
  • Page 19: Stream Profiles

    AXIS M1034-W Network Camera Video and Audio The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse • to move and resize the rectangle. Image The default image settings can be configured under Video & Audio > Video Stream. Select the Image tab.
  • Page 20: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 21: Overlay

    4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.
  • Page 22: Privacy Mask

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls, on page 12 Simplex —...
  • Page 23: Audio Output

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see...
  • Page 24: Live View Config

    AXIS M1034-W Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. page 19 •...
  • Page 25 Light Buttons The built-in light on the AXIS product can be controlled directly from the Live View page by enabling the display of light buttons. To display the light buttons in the Live view Page, select the type of control from the drop-down list under Live View Config >...
  • Page 26 Live View Config Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1. Go to Setup > Live View Config.
  • Page 27: Ptz (Pan Tilt Zoom)

    AXIS M1034-W Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, View Area, on page 20 Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location.
  • Page 28: Advanced

    1. Administrator — An administrator takes over PTZ control regardless of who is first in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 32 The event will immediately be placed first in the queue except when an administrator is in control.
  • Page 29: Detectors

    Motion Detection Parameters, on page 30 Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Setting Up an Action Rule, on page 33 Possible actions include uploading images and start recording. For more information, see...
  • Page 30: Motion Detection Parameters

    AXIS M1034-W Network Camera Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection.
  • Page 31: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
  • Page 32: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.
  • Page 33: Setting Up An Action Rule

    AXIS M1034-W Network Camera Events Output Port — activate an I/O port to control an external device. • Play Audio Clip — see Audio Clips, on page 23 • PTZ Control • Preset Position — go to a preset position.
  • Page 34: Recipients

    AXIS M1034-W Network Camera Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email Send Images Send Notification Send Images HTTP Send Images Send Notification Network Share Send Images Send Notification Note A network share can also be used as a storage device for recorded video.
  • Page 35 AXIS M1034-W Network Camera Events 3. Click OK. To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
  • Page 36: Recording List

    (that is, not the date the recordings were made). Note To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software For detailed recording and video information, select a recording and click Properties.
  • Page 37 AXIS M1034-W Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...
  • Page 38: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 39 Axis product: Server/Client certificates - to authenticate the Axis product CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.
  • Page 40: Date & Time

    1. Go to System Options > Security > Certificates 2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure Audio Settings, on page 22 audio settings, see Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.
  • Page 41: Network

    In Wired mode the product will require a network cable to connect to the network. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 42 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 43 System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.
  • Page 44 Select Enable WLAN pairing button to allow the wireless Axis product to connect to an access point by pushing a button on both of the devices within a 120 second time window. During this time the devices will automatically discover each other and agree on a configuration.
  • Page 45 Ad-hoc mode allows users to form a wireless LAN without connection through an access point. The Axis product can, for example, connect point-to-point to an existing ad-hoc network, or if there is none, create one itself. Ad-hoc connection may be useful in certain installations and for troubleshooting but is not the recommended method.
  • Page 46 Certification Authority. The network authenticates the client using an identity and a password. To gain access to the protected network, the Axis product presents its identity and password to the network access point. If these credentials are approved, the access point allows access on a preconfigured port.
  • Page 47 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 48 System Options SMTP (email) To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email). Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From email address is also required.
  • Page 49: Storage

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
  • Page 50: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.
  • Page 51: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 52: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.
  • Page 53: Symptoms, Possible Causes And Remedial Actions

    5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Note The emergency recovery procedure only works on the wired interface.
  • Page 54 Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.
  • Page 55 Also, make sure that AXIS Media Control is installed on your computer. only Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Config and select Java applet under Default viewer. ActiveX component...
  • Page 56 AXIS M1034-W Network Camera Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.
  • Page 57: Technical Specifications

    AXIS M1034-W Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Model Camera AXIS M1034-W Image sensor 1/4" Progressive scan RGB CMOS Lens 2.8 mm, F2.0 fixed iris Horizontal angle of view: 80° Vertical angle of view: 51° Minimum 1.2 - 10000 lux, F2.0...
  • Page 58 DirectX 9c or higher For other operating systems and browsers, see www.axis.com/techsup Management and AXIS Camera Management tool on CD and web-based configuration maintenance Firmware upgrades over HTTP or FTP, firmware available on www.axis.com Installation aids Pixel counter General Casing...
  • Page 59: Connectors

    Power supply, stand and clamp, extension for stand 100 mm (4.0”), Quick Guide, accessories Installation and Management Software CD, Windows decoder 1-user license Video AXIS Camera Companion (software included on CD) — Basic surveillance for small management businesses, where video is recorded to edge storage software AXIS Camera Station (sold separately) —...
  • Page 60: Performance Considerations

    AXIS M1034-W Network Camera Technical Specifications 3.3 V max 50 mA Performance Considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
  • Page 61 User Manual Ver. M2.3 AXIS M1034-W Network Camera Date: June 2012 Part No. 47131 © Axis Communications AB, 2012...

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