D-Link DVG-5802S User Manual page 85

Section 6 - Troubleshooting
3. Why can't I connect to certain sites or send and receive emails when connecting through my router?
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 149, 148, 147, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you'll have to do a special ping of the destination you're trying to go to. A destination
could be another computer, or a URL.
• Click on Start and then click Run.
®
• Windows 95, 98, and Me users type in command (Windows
press Enter (or click OK).
• Once the window opens, you'll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example: ping yahoo.com -f -l 1472
D-Link DVG-580S User Manual
®
NT, 000, and XP users type in cmd) and
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