HP EliteBook 8740W Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. EliteBook 8740W
  6. Service manual

HP EliteBook 8740W Service Manual

Mobile workstation
Hide thumbs Also See for EliteBook 8740W:
Table of Contents

Advertisement

Quick Links

See also: Maintenance and Service Manual
HP EliteBook 8740w Mobile Workstation
Maintenance and Service Guide
Downloaded from LpManual.com Manuals

Advertisement

Table of Contents
loading

Related Manuals for HP EliteBook 8740W

Summary of Contents for HP EliteBook 8740W

  • Page 1 HP EliteBook 8740w Mobile Workstation Maintenance and Service Guide Downloaded from LpManual.com Manuals...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice Downloaded from LpManual.com Manuals...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 7 Display components ..........................7 Wireless antenna locations ........................8 Buttons, switches, and fingerprint reader ..................... 9 Keys ..............................11 Pointing device components ......................12 Front components ..........................13 Right-side components ........................
  • Page 6 Grounding guidelines ......................42 Electrostatic discharge damage ................ 42 Packaging and transporting guidelines ..........43 Workstation guidelines ..............43 Equipment guidelines ............... 44 Component replacement procedures ....................45 Service tag ......................... 45 Computer feet ........................46 Battery ..........................47 SIM ............................ 48 Primary hard drive ......................
  • Page 7 Using Computer Setup ....................101 Navigating and selecting in Computer Setup ..........101 Restoring factory settings in Computer Setup ..........102 Computer Setup menus ....................103 File menu ......................103 Security menu ....................104 System Configuration menu ................105 Windows Vista ..........................109 Starting Computer Setup ....................
  • Page 8 Windows Vista ..........................136 Backing up your information .................... 136 Performing a recovery ..................... 137 Using the Windows recovery tools ..............138 Using f11 recovery tools .................. 139 Using a Windows Vista operating system DVD (purchased separately) ..140 Windows XP ............................. 141 Backing up your information ....................

  • Page 9: Product Description

    Product description Category Description Product Name HP EliteBook 8740w Mobile Workstation Processors Intel® Quad Core™ processors (support Intel Turbo Boost Technology): ● Intel Quad Core i7-940XM Extreme 2.13-GHz processor, 8-MB L2 cache, 8 threads (55W) ● Intel Quad Core i7-920XM Extreme 2.00-GHz (turbo up to 3.20-GHz) processor, 8-MB L2 cache, 8 threads (55W) ●...
  • Page 10 4096-MB total system memory (4096 × 1) ● 2048-MB total system memory (2048 × 1) Hard drives and Supports 9.5-mm (2.5-in) hard drives solid-state drive Customer-accessible Serial ATA Accelerometer (HP Mobile Data Protection System 3D) RAID 0/1 Support Chapter 1 Product description Downloaded from LpManual.com Manuals...
  • Page 11 Category Description Supports the following 7200-rpm drives: ● 640 GB ● 500 GB ● 320 GB ● 250 GB Supports 9.5-mm (2.5-in), 256-GB solid-state drive Optical drives Fixed (removal of 1 screw required) Customer-accessible Serial ATA 12.7-mm tray load Supports the following drives: ●...
  • Page 12 Support for the following WWAN formats: ● HP un2420 HSPA EV-DO Broadband Module ● HP hs2330 HSPA F3607 900-MHz Mobile Broadband Module ● HP hs2320 HSPA F3607 850-MHz Mobile Broadband Module Integrated personal area network (PAN) options by way of Bluetooth® module:...
  • Page 13 ● VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) Docking HP 3-in-1 NAS Docking Station, HP Advanced Docking Station, and HP Docking Station Keyboard/pointing 36.5 cm (14.4-in) keyboard with separate numeric keypad devices...
  • Page 14 Category Description Operating system Preinstalled: ● Windows® 7 Home Premium 64 ● Windows 7 Professional 32/64 ● Windows Vista® Home Basic (Service Pack 2) ● Windows XP Professional with Windows 7 Professional license ● FreeDOS Preinstalled with Microsoft® Office (not supported in Japan): ●...

  • Page 15: External Component Identification

    External component identification Display components Item Component Description Internal display switch Turns off the display and initiates Sleep (in Windows 7 and Windows Vista) or Standby (in Windows XP) if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer.

  • Page 16: Wireless Antenna Locations

    Item Component Description Webcam light (select models only) On: The webcam is in use. Webcam (select models only) Records audio and video and captures still photographs. Wireless antenna locations Item Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWANs).

  • Page 17: Buttons, Switches, And Fingerprint Reader

    Buttons, switches, and fingerprint reader Item Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state (in Windows 7 and Windows Vista) or Standby state (in Windows XP), press the button briefly to exit the Sleep state (in Windows 7 and Windows...
  • Page 18 Item Component Description ● QuickLook button When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup is not available, the default Web browser opens.

  • Page 19: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 20: Pointing Device Components

    Pointing device components Item Component Description Pointing stick* Moves the pointer and selects or activates items on the screen. Center pointing stick button* Functions like the center button on an external mouse. Right pointing stick button* Functions like the right button on an external mouse. TouchPad scroll zone Scrolls up or down.

  • Page 21: Front Components

    Item Component Description ● Wireless light Blue: An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module, and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● Power light On: The computer is on.

  • Page 22: Right-Side Components

    Item Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

  • Page 23: Left-Side Components

    Left-side components Item Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components.

  • Page 24: Bottom Components

    Bottom components Item Component Description Battery release latch Releases the battery from the battery bay. Battery bay Holds the battery. Docking connector Connects an optional docking device. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 25 Item Component Description Accessory battery connector Connects an optional accessory battery. SIM slot (select models only) Contains a wireless SIM. The SIM slot is located inside the battery bay. Bottom components Downloaded from LpManual.com Manuals...

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Description Product name This is the product name affixed to the front of the computer.
  • Page 27 Item Component Description Warranty period This number describes the duration of the warranty period for the computer. Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Service tag Downloaded from LpManual.com Manuals...

  • Page 28: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...
  • Page 29 Item Description Spare part number Display assembly (includes display panel cable, 3 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables): 17.0-in, WUXGA WVA AntiGlare DreamColor2 display with webcam 595709-001 17.0-in, WUXGA WVA AntiGlare DreamColor2 display without webcam 595705-001 17.0-in, WUXGA WVA AntiGlare LED display assembly with webcam 595708-001...
  • Page 30 Item Description Spare part number For use in South Korea 597581-AD1 For use in Spain 597581-071 For use in Switzerland 597581-111 For use in Taiwan 597581-AB1 For use in Thailand 597581-281 For use in Turkey 597581-141 For use in the United Kingdom 597581-031 For use in the United States 597581-001...
  • Page 31 Item Description Spare part number For use in Taiwan 597582-AB1 For use in Thailand 597582-281 For use in Turkey 597582-141 For use in the United Kingdom 597582-031 For use in the United States 597582-001 Memory modules (4, PC3-10600, 1333-MHz, DDR3): 8192-MB memory module 634091-001 4096-MB memory module...
  • Page 32 Item Description Spare part number (11) Processor(includes replacement thermal material): Intel Quad Core i7-940XM Extreme 2.13-GHz processor, 8-MB L2 cache, 8 threads, 55W 619342-001 Intel Quad Core i7 920XM Extreme 2.00-GHz (turbo up to 3.20-GHz) processor, 8-MB L2 590663-001 cache, 8 threads, 55-W Intel Quad Core i7-840QM 1.86-GHz processor, 8-MB L2 cache, 8 threads, 45W 612260-001 Intel Quad Core i7 820QM 1.73-GHz (turbo up to 3.06-GHz) processor, 8-MB L2 cache, 8...
  • Page 33 Intel Centrino Advanced-N 6200 802.11 a/b/g WLAN module (for use only in Russia and 572510-001 the Ukraine) Broadcom 802.11a/b/g/n 2x2 WLAN module 582564-001 (23) WWAN module: HP hs2330 HSPA F3607 900-MHz Mobile Broadband Module 574249-001 HP hs2320 HSPA F3607 850-MHz Mobile Broadband Module 574248-001 HP un2420 HSPA EV-DO Broadband Module 531993-001 (24)

  • Page 34: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 596040-001 Bluetooth module cable Audio cable Modem module cable (includes RJ-11 jack) Network cable (includes RJ-45 jack) Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...

  • Page 35: Display Components

    Display components Item Description Spare part number Display bezel: For use only with computer models equipped with a webcam 597579-001 For use only with computer models not equipped with a webcam 597578-001 Webcam module 596050-001 Microphones 596043-001 Display components Downloaded from LpManual.com Manuals...
  • Page 36 Item Description Spare part number Ambient light sensor board (includes double-sided tape) 596051-001 Display panel cable (includes webcam module cable and ambient light sensor board 596042-001 cable) Display Hinge Kit, includes: 596052-001 (6a) Left and right hinges and brackets (6b) Left and right hinge covers Wireless Antenna Kit, includes: 596041-001...

  • Page 37: Mass Storage Devices

    Mass storage devices Item Description Spare part number 6.35-cm (2.50-in) hard drive: NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 630891-001. ● 640-GB, 7200-rpm 621046-001 ● 500-GB, 7200-rpm 634919-001 ● 320-GB, 7200-rpm 627731-001 ●...
  • Page 38 Item Description Spare part number Blu-ray ROM DVD±RW SuperMulti Double-Layer LightScribe Drive 606371-001 DVD-ROM Drive 606372-001 Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...

  • Page 39: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 596044-001 ExpressCard slot bezel Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) Bluetooth module compartment cover Hard drive cover (includes 2 captive screws, secured by C-clips) Plastics Kit Downloaded from LpManual.com Manuals...

  • Page 40: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC Adapter 230-W RC/V AC Smart Adapter 613159-001 200-W RC/V AC Smart Adapter 613158-001 Power cord: For use in Argentina 491683-D01 For use in Australia and New Zealand 491683-011 For use in Brazil 491683-201 For use in Canada and the United States 491683-001 For use in Denmark...

  • Page 41: Sequential Part Number Listing

    NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 596040-001. 531993-001 HP un2420 EV-DO Broadband module 537921-001 Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 596040-001.
  • Page 42 Spare part Description number 574248-001 HP hs2320 HSPA F3607 850-MHz Mobile Broadband Module 574249-001 HP hs2330 HSPA F3607 900-MHz Mobile Broadband Module 582564-001 Broadcom 4322 802.11a/b/g/n 2x2 WLAN module 583053-001 Intel Quad Core i7 820QM 1.73-GHz (turbo up to 3.06-GHz) processor, 8-MB L2 cache, 8 threads, 45-W...
  • Page 43 Spare part Description number 596042-001 Display panel cable (includes webcam module cable and ambient light sensor board cable) 596043-001 Microphone 596044-001 Plastics Kit NOTE: Plastics Kit on page 31 for more Plastics Kit spare part information. 596045-001 Switch cover (includes capacitive board and cable and power button board and cable) 596046-001 Graphics board heat sink for use only with computer models equipped with ATi graphics subsystems (includes 5 replacement thermal pads)
  • Page 44 Spare part Description number 597581-041 Keyboard with backlight for use in Germany (includes keyboard cable, pointing stick and pointing stick cable) 597581-051 Keyboard with backlight for use in France (includes keyboard cable, pointing stick and pointing stick cable) 597581-061 Keyboard with backlight for use in Italy (includes keyboard cable, pointing stick and pointing stick cable) 597581-071 Keyboard with backlight for use in Spain (includes keyboard cable, pointing stick and pointing stick cable) 597581-081...
  • Page 45 Spare part Description number 597581-DJ1 Keyboard with backlight for use in Greece (includes keyboard cable, pointing stick and pointing stick cable) 597582-001 Keyboard without backlight for use in Canada and the United States (includes keyboard cable, pointing stick and pointing stick cable) 597582-031 Keyboard without backlight for use in Singapore and the United Kingdom (includes keyboard cable, pointing stick and pointing stick cable)
  • Page 46 Spare part Description number 597582-AD1 Keyboard without backlight for use in South Korea (includes keyboard cable, pointing stick and pointing stick cable) 597582-B31 Keyboard without backlight for use in the Netherlands (includes keyboard cable, pointing stick and pointing stick cable) 597582-B71 Keyboard without backlight for use in Finland and Sweden (includes keyboard cable, pointing stick and pointing stick cable)
  • Page 47 Spare part Description number 625825-001 Intel Dual Core i5-580M 2.66-GHz (turbo up to 3.33-GHz) processor, 3-MB L2 cache, 4 threads, 35W (supports Intel Turbo Boost Technology, includes replacement thermal material) 625826-001 Intel Dual Core i7-640M 2.80-GHz (turbo up to 3.46-GHz) processor, 4-MB L2 cache, 4 threads, 35W (supports Intel Turbo Boost Technology, includes replacement thermal material) 626978-001 6.35-cm (2.50-in), 320-GB, 7200-rpm SED (Self-Encrypting Drive)

  • Page 48: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver ● 5.0-mm hex socket driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 49: Cables And And Pointing Stick Connectors

    Cables and and pointing stick connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 50: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated and pointing stick circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 51: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand and pointing stick contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved and pointing stick containers or packaging.

  • Page 52: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground and pointing stick cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 53: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 98 screws and screw locks that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 54: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the base enclosure spare part kit, spare part number 596053-001. There are 9 rubber feet that attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 55: Battery

    Battery Description Spare part number 8-cell, 73-Wh, Li-ion battery 493976-001 8-cell, 68-Wh, Li-ion battery 592078-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 56: Sim

    Before removing the SIM, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 57: Primary Hard Drive

    Primary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 630891-001. Description Spare part number 6.35-cm (2.50-in) 640-GB, 7200-rpm hard drive 621046-001 6.35-cm (2.50-in) 500-GB, 7200-rpm hard drive 634919-001 6.35-cm (2.50-in) 320-GB, 7200-rpm hard drive 627731-001 6.35-cm (2.50-in) 320-GB, 7200-rpm SED (Self-Encrypting Drive) 626978-001...
  • Page 58 Lift the right side of the hard drive cover (2), swing it up and to the left, and then remove the cover (3). The hard drive cover is included in the Plastics Kit, spare part number 596044-001. Loosen the captive Phillips screw (1) that secures the hard drive to the computer. Grasp the Mylar tab on the hard drive and slide the hard drive (2) to the left to disconnect it from the system board.
  • Page 59 Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 60: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 596040-001. See Bluetooth module cable on page 89 for information on replacing the Bluetooth module cable. Description Spare part number Bluetooth module...
  • Page 61 Disconnect the Bluetooth module cable (3) from the Bluetooth module. Remove the Bluetooth module. Reverse this procedure to install the Bluetooth module and Bluetooth module compartment cover. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 62: Optical Drive

    Optical drive Description Spare part number Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive 606374-001 DVD±RW SuperMulti Double-Layer LightScribe Drive 606373-001 Blu-ray ROM DVD±RW SuperMulti Double-Layer LightScribe Drive 606371-001 DVD-ROM Drive 606372-001 Before removing the optical drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 63: Secondary Hard Drive

    Remove the three Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Secondary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 630891-001.
  • Page 64 Loosen the captive Phillips screw (3) that secures the secondary hard drive carrier to the computer. Insert a flat-bladed screwdriver or similar tool into the secondary hard drive carrier tab access (4) and press the tab to the left to release the secondary hard drive carrier from the computer. Remove the secondary hard drive (5).

  • Page 65: Wlan Module

    WLAN module Description Spare part number Intel Centrino Advanced-N 6200 802.11a/g/n WLAN module 572509-001 Intel Centrino Advanced-N 6200 802.11 a/b/g WLAN module (for use only in Russia and the 572510-001 Ukraine) Intel Centrino Ultimate-N 6300 802.11a/g/n WLAN module 572511-001 Broadcom 802.11a/b/g/n 2x2 WLAN module 582564-001 CAUTION: The WLAN module and the WWAN module are not interchangeable.
  • Page 66 Lift the rear edge of the memory module/wireless module compartment cover (2), swing it up and forward, and then remove the cover (3). The memory module/wireless module compartment cover is included in the Plastics Kit, spare part number 596044-001. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main”...

  • Page 67: Wwan Module

    Reverse this procedure to install the WLAN module. WWAN module Description Spare part number HP hs2330 HSPA F3607 900-MHz Mobile Broadband Module 574249-001 HP hs2320 HSPA F3607 850-MHz Mobile Broadband Module 574248-001 HP un2420 EV-DO Broadband module 531993-001 CAUTION: The WWAN module and the WLAN module are not interchangeable.

  • Page 68: Expansion Memory Module

    Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. Reverse this procedure to install the WWAN module. Expansion memory module Description Spare part number...
  • Page 69 Remove an expansion memory module: Spread the retaining tabs (1) on each side of the expansion memory module slot to release the expansion memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the expansion memory module (2) by pulling the module away from the slot at an angle.

  • Page 70: Rtc Battery

    RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 71: Keyboard

    Keyboard For use in: Spare part number For use in: Spare part number Keyboard with backlight (includes keyboard cable, pointing stick and pointing stick cable): Belgium 597581-A41 Norway 597581-091 Bulgaria 597581-261 Portugal 597581-131 Denmark 597581-081 Russia 597581-251 Finland and Sweden 597581-B71 Saudi Arabia 597581-171...
  • Page 72 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 73 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable from the system board. Release the ZIF connector (2) to which the pointing stick cable is attached, and then disconnect the pointing stick cable from the system board.

  • Page 74: Primary Memory Module

    Primary memory module Description Spare part number 8192-MB memory module (PC3-10600, 1333-MHz, DDR3) 634091-001 4096-MB memory module (PC3-10600, 1333-MHz, DDR3) 599092-001 2048-MB memory module (PC3-10600, 1333-MHz, DDR3) 598856-001 NOTE: A memory module must be installed in the bottom primary memory module slot before a memory module is installed in the top primary memory module slot.

  • Page 75: Switch Cover

    Reverse this procedure to install a primary memory module. Switch cover Description Spare part number Switch cover (includes capacitive board and cable and power button board and cable) 596045-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 76 Release the ZIF connector to which the capacitive board cable is attached, and then disconnect the cable (3) from the system board. Remove the switch cover. Reverse this procedure to install the switch cover. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 77: Graphics Board Heat Sink

    Graphics board heat sink Description Spare part number For use only with computer models equipped with ATi graphics subsystems (includes 5 596046-001 replacement thermal pads) For use only with computer models equipped with nVidia graphics subsystems (includes 597571-001 replacement thermal pads and thermal paste) NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
  • Page 78 Slide the graphics board heat sink (4) up and forward at an angle and remove it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics board heat sink and the graphics board each time the graphics board heat sink is removed. Thermal paste is used on the largest component (1) on the graphics board and the graphics board heat sink section (2) that services it.

  • Page 79: Fan

    NOTE: The fan spare part kit includes replacement thermal material. Description Spare part number 596047-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 80: Graphics Board

    Graphics board NOTE: The graphics board spare part kit includes replacement thermal material. Description Spare part number ATi XT-GL graphics board with 1-GB GDDR4 memory 596061-001 nVidia GLM5 graphics board with 2-GB GDDR5 memory 596064-001 nVidia GLM3 graphics board with 1-GB GDDR3 memory 596063-001 nVidia GLM3 graphics board with 1-GB GDDR3 memory 596062-001...

  • Page 81: Processor Heat Sink

    Slide the graphics board (3) back at an angle. Remove the graphics board. Reverse this procedure to install the graphics board. Processor heat sink Description Spare part number For use only with computer models equipped with Quad Core processors 597570-001 For use only with computer models equipped with Dual Core processors 596048-001 Before removing the processor heat sink, follow these steps:...
  • Page 82 Remove the processor heat sink: Following the 1, 2, 3, 4 sequence stamped into the processor heat sink, loosen the four Phillips captive screws (1) that secure the processor heat sink to the system board. Lift the right side of the processor heat sink (2) until it rests at an angle. NOTE: Due to the adhesive quality of the thermal material located between the processor heat sink and processor, it may be necessary to move the processor heat sink from side to side to...

  • Page 83: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Intel Quad Core i7-940XM Extreme 2.13-GHz processor, 8-MB L2 cache, 8 threads, 55W 619342-001 Intel Quad Core i7 920XM Extreme 2.00-GHz (turbo up to 3.20-GHz) processor, 8-MB L2 cache, 8 590663-001 threads, 55-W Intel Quad Core i7-840QM 1.86-GHz processor, 8-MB L2 cache, 8 threads, 45W...

  • Page 84: Display Assembly

    Remove the processor: Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket.
  • Page 85 Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 86 Release the display panel cable and microphone cable from the clips (3) built into the top cover. Disconnect the webcam cable (1) (when applicable) from the system board. Release the wireless antenna cables (2) from the opening in the system board. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...
  • Page 87 Release the webcam cable (when applicable) and the wireless antenna cables from the clips (3) built into the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other device components.
  • Page 88 Remove the display assembly (2). If it is necessary to replace the display bezel or any of the display assembly internal components: Remove the six rubber screw covers (1) that conceal the display bezel screws. The rubber screw covers are included in the Display Rubber Kit, spare part number 596049-001. Remove the six Torx T8M2.5×8.0 screws (2) that secure the display bezel to the display assembly.
  • Page 89 Remove the display bezel (4). The display bezel is available using spare part numbers 597579-001 (for use only with computer models equipped with a webcam) and 597578-001 (for use only with computer models not equipped with a webcam). If it is necessary to replace the ambient light sensor board: Remove the Phillips PM2.5×4.0 screw (1) that secures the ambient light sensor board to the display enclosure.
  • Page 90 If it is necessary to replace the hinges and hinge covers: Release the display panel cable and the microphone cable from the display hinge cover on the display left hinge (1). Release the webcam cable (when applicable) and the wireless antenna cables from the display hinge cover on the display right hinge (2).
  • Page 91 Remove the hinges (2). Remove the two Phillips PM2.0×4.0 screws (3) that secure the hinge covers to the hinges. Slide the hinge covers (4) toward the middle of the display panel and remove them. The hinges and hinge covers are included in the Display Hinge Kit, spare part number 596052-001.
  • Page 92 Remove the display panel cable (4). The display panel cable is available using spare part number 596042-001. If it is necessary to replace the WWAN antenna cables and transceivers: Detach the WWAN antenna transceivers (1) from the display enclosure. The transceivers are attached to the display enclosure with double-sided tape.
  • Page 93 Release the WLAN antenna cables from the clips (2) and (3) built into the display enclosure. Remove the WLAN antenna cables and transceivers. The WLAN antenna cables and transceivers are available in the Wireless Antenna Kit, spare part number 596041-001. If it is necessary to replace the webcam module: Release the webcam module (1) as far from the display enclosure as the webcam module cable allows.

  • Page 94: Top Cover

    Release the microphone receivers (2) from the clips built into the display enclosure. Remove the microphone receivers and cables. The microphone receivers and cables are available using spare part number 596043-001. Reverse this procedure to install the processor. Top cover Description Spare part number Top cover (includes pointing stick buttons and cable, and TouchPad and cable)
  • Page 95 Remove the top cover: Turn the computer upside down, with the front toward you. Remove the eleven Torx T8M2.5×8.0 screws (1) that secure the top cover to the base enclosure. Remove the Phillips PM2.5×4.0 screw (2) that secures the top cover to the base enclosure. Turn the computer right-side up, with the front toward you.
  • Page 96 Remove the six Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure. Lift the rear edge of the top cover (1) until the left and right sides and the rear edge of the top cover detach from the base enclosure. Lift the top cover (2) straight up and remove it.

  • Page 97: Bluetooth Module Cable

    Bluetooth module cable NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 596040-001. Before removing the Bluetooth module cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 98: Audio Board

    Audio board Description Spare part number Audio board (includes Digital Media slot and cable) 596055-001 Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 99: Speaker Assembly

    Reverse this procedure to install the audio board. Speaker assembly Description Spare part number Speaker assembly 494029-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 100 Remove the speaker assembly (3). Reverse this procedure to install the speaker assembly. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 101: Audio Cable

    Audio cable NOTE: The audio cable is included in the Cable Kit, spare part number 596040-001. Before removing the audio cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 102: Modem Module

    Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 596040-001. See Modem module cable on page 95 for information on replacing the modem module cable. Description Spare part number For use in all countries and regions except Australia and New Zealand...

  • Page 103: Modem Module Cable

    Lift the modem module (3) straight up to disconnect it from the system board. Remove the modem module. Reverse this procedure to install the modem module. Modem module cable NOTE: The modem module cable is included in the Cable Kit, spare part number 596040-001. Before removing the modem module cable, follow these steps: Shut down the computer.

  • Page 104: Usb Board

    Remove the modem module cable: Disconnect the modem module cable (1) from the modem module. Release the modem module cable from the clips (2) and routing channel built into the base enclosure. Release the RJ-11 jack (3) from the clip built into the base enclosure. Remove the modem module cable.

  • Page 105: Network Cable

    Display assembly (see Display assembly on page Top cover (see Top cover on page Remove the USB board: Remove the Phillips PM2.5×4.0 screw (1) that secures the USB board to the system board. Lift the left side of the USB board (2) to disconnect it from the system board. Lift the USB board (3) straight up and remove it.

  • Page 106: System Board

    Display assembly (see Display assembly on page Top cover (see Top cover on page Remove the network cable: Disconnect the network cable (1) from the system board. Release the network cable from the clips (2) built into the base enclosure. Release the network cable ferrite (3) from the clip built into the base enclosure.
  • Page 107 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 47), and then remove the following components: Primary hard drive (see Primary hard drive on page Optical drive (see Optical drive on page...
  • Page 108 Remove the two HM5.0×10.0 screw locks (4) that secure the system board to the base enclosure. Remove the three Phillips PM2.5×4.0 screws (5) that secure the system board to the base enclosure. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an angle.

  • Page 109: Computer Setup

    Computer Setup Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 110: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 111: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 112: Security Menu

    User Tools Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Anti Theft AT-P Enable/disable Anti-Theft Protection.

  • Page 113: System Configuration Menu

    System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ●...
  • Page 114 ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
  • Page 115 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default).
  • Page 116 Select To do this Port Options NOTE: NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator.

  • Page 117: Windows Vista

    Windows Vista Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 118: Restoring Factory Settings In Computer Setup

    Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 119: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 120: Security Menu

    User Tools Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Anti Theft AT-P Enable/disable Anti-Theft Protection.

  • Page 121: System Configuration Menu

    System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ●...
  • Page 122 ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
  • Page 123 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the LAN (enabled by default). ●...
  • Page 124 Select To do this Port Options NOTE: NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator.

  • Page 125: Windows Xp

    Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 126: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the key and the arrow keys to select File >...

  • Page 127: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 128: Security Menu

    User Tools Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Anti Theft AT-P Enable/disable Anti-Theft Protection.

  • Page 129: System Configuration Menu

    System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ●...
  • Page 130 ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
  • Page 131 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the LAN (enabled by default). ●...
  • Page 132 Select To do this Port Options NOTE: NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator.

  • Page 133: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 39.75 cm 15.64 in Depth 28.55 cm 11.24 in Height (front to back) 3.65 cm to 4.16 cm 1.44 in to 1.64 in Weight 3.365 kg 7.42 lbs Input power Operating voltage 19.0 V dc @ 4.74 A – 120 W Operating current 4.74 A Temperature...

  • Page 134: 17.0-Inch, Wuxga Wva Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, WUXGA WVA display specifications Metric U.S.

  • Page 135: Hard Drive Specifications

    Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...

  • Page 136: Blu-Ray R/Re Dvd±Rw Supermulti Double-Layer Drive Specifications

    Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R- DVD-RAM (Ver.2), DVD+R, DVD-R, DL, BD-RE, BD-RE-DL, DVD-ROM, CD-R, and CD-ROM DVD+R, DVD+R-DL, DVD+RW, DVD- R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R,...

  • Page 137: Dvd±Rw Supermulti Double-Layer Lightscribe Drive Specifications

    DVD±RW SuperMulti Double-Layer LightScribe Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE DVD+R, DVD+RW, DVD-R, DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, DVD-RAM Video CD), Multisession CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD- R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 138: Dvd-Rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD- Access time Random...

  • Page 139: Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Windows 7 131 Downloaded from LpManual.com Manuals...

  • Page 140: Backing Up Your Information

    Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 141: Performing A Recovery

    NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only).

  • Page 142: Using F11 Recovery Tools

    Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.

  • Page 143: Using A Windows 7 Operating System Dvd (Purchased Separately)

    To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

  • Page 144: Windows Vista

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 145: Performing A Recovery

    Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

  • Page 146: Using The Windows Recovery Tools

    If possible, back up all personal files. If possible, check for the presence of the Windows partition or the HP Recovery partition. To find the partitions, select Start > Computer.

  • Page 147: Using F11 Recovery Tools

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

  • Page 148: Using A Windows Vista Operating System Dvd (Purchased Separately)

    (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

  • Page 149: Windows Xp

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 150: Performing A Recovery

    The recovery process reinstalls the original operating system as well as software and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.

  • Page 151: Connector Pin Assignments

    Connector pin assignments 1394 Signal TPB- TPB+ TPA- TPA+ Audio-in (microphone) Signal Audio signal in Audio signal in Ground 1394 143 Downloaded from LpManual.com Manuals...

  • Page 152: Audio-Out (Headphone)

    Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground DisplayPort Signal ML_lane 0 (positive) Ground Lane 0 (negative) Lane 1 (positive) Ground Lane 1 (negative) Lane 2 (positive) Ground Lane 2 (negative) Lane 3 (positive) Ground Lane 3 (negative) Connectecd to ground Connected to ground Auxiliary channel (positive)

  • Page 153: External Monitor

    Signal Ground Auxiliary channel Hot plug detect Return for power Power for connector External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 145...

  • Page 154: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused 146 Chapter 8 Connector pin assignments Downloaded from LpManual.com Manuals...

  • Page 155: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Universal Serial Bus Signal +5 VDC Data Data + Ground RJ-45 (network) 147 Downloaded from LpManual.com Manuals...

  • Page 156: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 157: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzlerland Taiwan...

  • Page 158: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 159 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 160 Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 161 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 162 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame.
  • Page 163 Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel.

  • Page 164: Index

    Index Symbols/Numerics battery light 13 volume mute 10 1394 port battery release latch 16 volume up 10 connector pinout 143 Blu-ray R/RE DVD±RW SuperMulti wireless 10 location 15 Double-Layer Drive precautions 41 Cable Kit removal 54 AC adapter, spare part number contents 26 spare part number 25, 29, 38, 32, 38...
  • Page 165 RJ-11 jack 146 DVD±RW and CD-RW SuperMulti hard drive bay 16 RJ-45 jack 147 Double-Layer Combo Drive hard drive bracket, removal 51 Universal Serial Bus (USB) precautions 41 hard drive carrier port 147 specifications 129 removal 55 connectors, service DVD±RW SuperMulti Double- spare part number 25, 29, 38, considerations 41 Layer LightScribe Drive...
  • Page 166 Windows applications 11 removal 75 Windows logo 11 network cable spare part numbers 24, 34, 75 illustrated 26 product description removal 97 audio 3 left-side components 15 network jack chipset 1 lights connector pinout 147 diskette drive 3 battery 13 location 14 display panel 2 drive 13...
  • Page 167 TouchPad scroll zone 12 Screw Kit, spare part number 32, transporting guidelines 43 security cable slot 15 Universal Serial Bus (USB) port security, product description 5 connector pinout 147 serial number 18, 45 location 14, 15 service considerations 40 Upgrade bay service tag 18, 45 location 14 SIM slot 17...
  • Page 168 Downloaded from LpManual.com Manuals...

Table of Contents