Accessories; Troubleshooting - Alcatel 10-42x Manual

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Accessories

The latest generation of ALCATEL ONE TOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
1. Standard charger
2. Battery
Only use your telephone with ALCATEL ONE TOUCH batteries,
chargers and accessories in your box.
Images for reference only.
(1)
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Troubleshooting ................

Before contacting the service centre, you are advised to follow the instructions
below:
You are advised to fully charge (
Avoid storing large amounts of data in your phone as this may affect its
performance.
Use User Data Format
to perform phone formatting, (to perform User
(1)
Data format, hold down # key while simultaneously pressing the power on/
off key under power off mode). ALL User phone data: contacts, messages
and files will be lost permanently. It is strongly advised to fully backup the
phone data and profile before doing formatting and upgrading.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, then turn
your phone on
Check the battery power level, charge for at least 20 minutes
If it still does not work, please use User Data Format
My phone is frozen or has not responded for several minutes
Restart your phone by pressing and holding the
Remove the battery and re-insert it, then restart the phone
If it still does not work, please use User Data Format
My phone turns off by itself
Make sure power off key is not mis-contacted
Check the battery charge level
If it still does not work, please use User Data Format
) the battery for optimal operation.
to reset the phone
(1)
key
to reset the phone
(1)
to reset the phone
(1)
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