Panasonic KX-PRW120E Setup & User Manual
Panasonic KX-PRW120E Setup & User Manual

Panasonic KX-PRW120E Setup & User Manual

Premium design phone with smartphone connect

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PANASONIC KX-PRW 120E
SET UP & USER GUIDE
Find more user manuals and product information at www.liGo.co.uk/manuals/
www.liGo.co.uk
TELEPHONES
HEADSETS
TWO WAY RADIOS
|
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PERSONAL CARE
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BABY MONITORS
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AND MUCH MORE
For all the latest product news, reviews and advice
from liGo, please visit www.liGo.co.uk/blog/

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Summary of Contents for Panasonic KX-PRW120E

  • Page 1 PANASONIC KX-PRW 120E SET UP & USER GUIDE Find more user manuals and product information at www.liGo.co.uk/manuals/ www.liGo.co.uk TELEPHONES HEADSETS TWO WAY RADIOS PERSONAL CARE BABY MONITORS AND MUCH MORE For all the latest product news, reviews and advice from liGo, please visit www.liGo.co.uk/blog/...
  • Page 2: Operating Instructions

    KX-PRW120E Model No. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey:...
  • Page 3: Table Of Contents

    Table of Contents Introduction Other settings ..........40 Accessory information ........3 Answering System General information ........4 Answering system ........42 Important Information Turning the answering system on/ off ...............42 For your safety ..........6 Greeting message ........42 Important safety instructions ......7 Listening to messages .......43 For best performance ........7 Advanced new message alerting Other information .........8...
  • Page 4: Accessory Information

    Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
  • Page 5: General Information

    R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R Also available through our Internet is direct shopping for a wide range of finished products.
  • Page 6 R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 7: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 8: Important Safety Instructions

    R Do not open or mutilate the batteries. Base unit location/avoiding noise Released electrolyte from the batteries is The base unit and other compatible Panasonic corrosive and may cause burns or injury to units use radio waves to communicate with the eyes or skin.
  • Page 9: Other Information

    Important Information R The product should be kept free from Information for Users on Collection excessive smoke, dust, high temperature, and Disposal of Old Equipment and and vibration. used Batteries R The product should not be exposed to direct sunlight. R Do not place heavy objects on top of the product.
  • Page 10: Specifications

    Important Information Note for the battery symbol This symbol (B) might be used in combination with a chemical symbol (C). In this case it complies with the requirement set by the Directive for the chemical involved. Specifications R Communication standards DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile)
  • Page 11: Getting Started

    A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor PNLV236E. R Use only the supplied telephone line cord. R Follow the directions on the display to set up the unit.
  • Page 12: Controls

    We recommend connecting a corded-type Base unit telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Note for battery installation R Use the supplied rechargeable batteries.
  • Page 13: Display Icons

    Getting Started Navigator keys functions as follows. Handset Symbol Meaning Down Left Right – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – MDN or MCN ( ): Adjust the receiver or speaker volume while talking. – M N (Caller list): View the caller list. –...
  • Page 14: Turning The Power On/Off

    Getting Started Item Meaning Icon Action R When displayed next to the Selects entries or handsets. battery icon: Answering (page 29) system is on. (page 42) Erases a number/character. R When displayed with a Puts the call on mute. number: New messages have been recorded.
  • Page 15: Other Settings

    Getting Started Other settings Screen saver mode The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger. Activate the handset display again by: –...
  • Page 16: Making/Answering Calls

    Making/Answering Calls and/or PIN in the phonebook, a pause is also needed (page 20). Making calls Example: If you need to dial the line access number “0” when making outside calls with a Lift the handset and dial the phone PBX: number.
  • Page 17 Making/Answering Calls Note: Mute R Depending on the environment where this handset is being used, this feature may not Press M N during a call. be effective. To return to the call, press M R This feature is not available using the speakerphone.
  • Page 18: Intercom

    Making/Answering Calls Call share Intercom You can join an existing outside call. Intercom calls can be made between handsets To join the conversation, press M N when in the same radio cell. the other handset is on an outside call. Note: Note: R When paging the handset, the paged...
  • Page 19 Making/Answering Calls answered, but all other functions are disabled while key lock is on. To turn key lock on, press MMenuN (right soft key) for about 3 seconds. R To turn key lock off, press MKey lockN (right soft key) for about 3 seconds. Note: R Calls to emergency numbers cannot be made until key lock is turned off.
  • Page 20: Phonebook Phonebook

    Phonebook Storing a redial list number to the Phonebook phonebook You can add 500 names (16 characters max.) and phone numbers (24 digits max.) to the MbN: Select the desired phone number. phonebook, and assign each phonebook entry a MDetailN a MSaveN to the desired category.
  • Page 21: Erasing Entries

    Phonebook Finding and calling from a Erasing entries phonebook entry Erasing an entry Find the desired entry (page 20). a To scroll through all entries MMenuN MbN: Select the desired entry. a M MbN: “Erase” a MOKN To search by first character MbN: “Yes”...
  • Page 22: Speed Dial

    Phonebook MbN: “Erase” a MOKN Speed dial MbN: “Yes” a MOKN a M You can assign 1 phone number to each of the dial keys (1 to 9) on the handset. Viewing an entry/Making a call Press and hold the desired speed dial key Adding phone numbers to speed (1 to 9).
  • Page 23: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMenuN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code New Message Alert <Off> #338 SMS/Calling – On/Off Calling – Notification SMS/Calling – SMS Setting – Message – Notification SMS/Calling – Call Setting – Remote Code 1: Activate 0: <Inactivate> Handset Beep 1: On 0: <Off> #339 Settings 2-9: 2-9 Rings...
  • Page 25 Programming Main menu: “Intercom” Operation Code Paging the desired unit. #274 Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time Memo Alarm 1-5: Alarm1-5 1: Once #720 2: Daily 3: Weekly 0: <Off> *1, *3 –...
  • Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add new device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add new device (for Finder2) #6564 Finder4 – 3:Add new device Register – #6571 –...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code – 1: <On> 0: Off #165 – Keytones – – #256 Call Restrict – 1: On 0: <Off> #200 Auto Talk Line Setup *1, *14 0: 900 msec. #121 Recall/Flash 1: 700 msec. 2: 600 msec.
  • Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Language Display <English> #110 Main menu: “Baby Monitor” Sub-menu 1 Sub-menu 2 Settings Code On/Off – 1: On 0: <Off> #268 Sensitivity Level – 1: Low #269 2: <Middle> 3: High Main menu: “Calendar”...
  • Page 29: Alarm

    Programming To use this feature, set the date and time first (page 13). The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used with permission of © 2012 Copyrights Vision Inc. If you do not want the unit to ring before the caller information is received, set to “Off”. (Caller ID subscribers only) You can only remove the first ring if the unit rings 2 times or more by default, which depends on your service provider/telephone company.
  • Page 30: Night Mode

    Programming MbN: Select the desired alarm option. a Night mode MOKN Night mode allows you to select a period of “Off” time during which the handset will not ring for Turns alarm off. Go to step 9. outside calls. This feature is useful for time “Once”...
  • Page 31: Incoming Call Barring

    Programming n By entering phone numbers: Selecting categories to bypass night MMenuN (right soft key) #217 a mode MAddN MMenuN (right soft key) #241 Enter the phone number (24 digits max.). a MOKN Select your desired categories by pressing 1 to 9. R “...
  • Page 32 Programming recommend leaving the monitored handset Note: on the base unit or charger. R If you edit a phonebook entry which is R The monitored handset never rings during assigned for monitoring, the edited entry the monitoring mode. does not transfer to the monitor. n By entering phone numbers: Setting the baby monitor MMenuN (right soft key) #268...
  • Page 33: Other Programming

    Programming MbN: “On/Off” a MOKN Other programming MbN: “On” a MOKN MbN: Select the outside line. a MEditN Changing the handset name MMenuN a MbN: “Erase” a MOKN Each handset can be given a customised MbN: “Yes” a MOKN a M name (“Bob”, “Kitchen”, etc.).
  • Page 34: Viewing Entries

    Programming Enter the phone number or area code to MbN: Select the desired alarm tone. a be restricted (8 digits max.). a MOKN a MOKN 2 times R You can select “Off” if you prefer not to hear an alarm tone. Note: R We recommend selecting a different R You can also select your smartphone in this...
  • Page 35: Registering A Unit

    Programming Handset: Erasing all entries MMenuN (right soft key) #130 MMenuN (right soft key) a a MOKN MbN: Select a base unit number. a MOKN R This number is used by the handset as MListN a MMenuN a reference only. MbN: “Erase All”...
  • Page 36 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 3. Contact your Panasonic dealer for details. Important:...
  • Page 37: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Talking Caller ID Caller ID features, you must subscribe to a This feature lets you know who is calling by Caller ID service.
  • Page 38: Erasing All Caller Information

    Caller ID Service Press MCN to search from the most recent call, or press MDN to search from the oldest call. R You can see the detailed information about the caller by pressing MDetailN when in multiple display mode. To call back, press M To exit, press M Note: R If the entry has already been viewed or...
  • Page 39: Sms (Short Message Service)

    SMS (Short Message Service) Storing SMS message centre Setting up SMS numbers SMS allows you to send and receive text SMS message centre numbers must be messages. stored in order to send and receive SMS Important: messages. The message centre numbers (used for SMS R To use SMS features, you must: services provided by BT Text) are –...
  • Page 40: Receiving A Message

    SMS (Short Message Service) To access the public mailbox: Editing/sending a saved message MbN: “Public” a MOKN To access a private mailbox: MMenuN (right soft key) a a MOKN MbN: Select the desired mailbox. a MOKN To access the public mailbox: a Enter its password.
  • Page 41: Other Settings

    SMS (Short Message Service) n Storing the sender’s number in the Reading a received message phonebook: MMenuN a MbN: “Add Phonebook” MMenuN (right soft key) a a MOKN n Editing the sender’s number and calling To access the public mailbox: back: MbN: “Public”...
  • Page 42 SMS (Short Message Service) Edit the mailbox name (5 characters max.; page 53). a MOKN R To erase the mailbox, press and hold MCN. a MOKN a MbN: “Yes” a MOKN Enter a 4-digit password for the mailbox. a MOKN 2 times a M Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits...
  • Page 43: Answering System

    Answering System Note: Answering system R When the answering system is turned on, is displayed next to the battery icon. The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also record phone conversations (page 16).
  • Page 44: Listening To Messages

    Answering System Operation MOKN a M MDN or MCN Adjust the receiver or speaker volume (during playback) Playing back the greeting 1 or MFN Repeat message message (during playback) MMenuN (right soft key) #303 2 or MEN Skip message (during playback) Enter the “Settings”...
  • Page 45: Advanced New Message Alerting Features

    Answering System R At the beginning of the message, the unit MbN: Select the desired setting. a MOKN plays the message at normal speed. Fast-forwarding the message New message alert by an SMS Press and hold MEN until the unit plays the message or a call desired part of the message.
  • Page 46 Answering System “SMS” Enter the desired number (20 digits SMS setting is turned on. max.). a MOKN 2 times a M R If a phone number for SMS Note: message is not stored, press MAddN. R If “SMS On/Off” is turned off when new Continue from step 4, “Storing a message alert is set to “SMS”, new phone number to which the unit...
  • Page 47 Answering System MOKN a M MbN: “Yes” a MOKN a M R The new message alert setting is turned off. Storing a phone number to which the unit makes an alert call Activating/inactivating the remote n From the phonebook: access code to play messages MMenuN (right soft key) #338 If you activate this feature, you must enter the MbN: “Call Setting”...
  • Page 48: Remote Operation

    Answering System Voice guidance Remote operation During remote operation, the unit’s voice Using a touch-tone phone, you can call your guidance starts and prompts you to press 1 phone number from outside and access the to perform a specific operation, or press 2 to unit to listen to messages or change listen to more available operations.
  • Page 49: Answering System Settings

    Answering System MMenuN (right soft key) #211 Turning on the answering system MbN: Select the desired setting. a MOKN remotely Dial your phone number from a touch-tone phone. For voice mail service subscribers Let the phone ring 20 times. To receive voice mail and use answering R A long beep is heard.
  • Page 50 Answering System Select “Greeting Only” in step 2 on “Caller’s recording time”, page 48. Note: R When you select “Greeting Only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later.
  • Page 51: Smartphone Integration

    Smartphone Integration R iPhone and iPad are trademarks of Apple Inc. Smartphone integration ® R Wi-Fi is a registered mark of the Wi-Fi Alliance. You can install the free Smartphone Connect R All other trademarks identified herein are app on your smartphone and use your the property of their respective owners.
  • Page 52: Smartphone Connect App

    “WPS” or has two curved arrows on it. MMenuN (right soft key) #523 MbN: “WPS (Easy Setup)” a MOKN www.panasonic.net/pcc/support/tel/air Press the WPS button on your wireless For information about using the app, refer to router and then press MOKN on the the Smartphone Connect App Guide, which is handset.
  • Page 53 Smartphone Integration already have a Wi-Fi range extender, using Wi-Fi repeater mode can cause network problems such as not being able to access the Internet, and the sound may cut out briefly during landline calls. Confirming network status MMenuN (right soft key) #526 MbN and MFEN: Display the desired information.
  • Page 54: Useful Information

    Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 55 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( ) (Not available for SMS) Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333...
  • Page 56: Error Messages

    Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( ) (Not available for SMS) Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again.
  • Page 57: Troubleshooting

    Useful Information Display message Cause/solution R A wrong type of battery such as Alkaline or Manganese was rechargeable inserted. Use only the rechargeable Ni-MH batteries noted on battery. page 3, 7. You must first R You must subscribe to a Caller ID service. Once you receive subscribe caller information after subscribing to a Caller ID service, this to Caller ID.
  • Page 58: Battery Recharge

    Useful Information Problem Cause/solution The handset beeps. R New messages have been recorded. Listen to the new messages (page 43). The handset display R Demonstration mode is activated. Please connect the begins operating telephone line cord to the telephone line jack (page 10). automatically.
  • Page 59 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. is displayed. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 34).
  • Page 60 Useful Information Caller ID/Talking Caller ID Problem Cause/solution Caller information is not R You must subscribe to a Caller ID service. Contact your displayed. service provider/telephone company for details. R If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
  • Page 61: Liquid Damage

    Useful Information Problem Cause/solution “E0” is displayed. R Your phone number is permanently withheld or you have not subscribed to the appropriate service. Contact your service provider/telephone company. Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 42). new messages.
  • Page 62: Network Connection Troubleshooting

    Useful Information Network connection troubleshooting Problem Cause/solution I am having trouble R Your wireless router is not turned or is not functioning. Refer to connecting. the operating instructions included with your wireless router. R Your smartphone is not connected to your wireless router. Check your smartphone’s Wi-Fi settings.
  • Page 63 Useful Information Problem Cause/solution “Failed to connect” If you selected “Search for Networks” when configuring is displayed. the base unit R You entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again.
  • Page 64: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.
  • Page 65: Index

    Index Eco mode: 14 Equalizer: 16 Index Error messages: 55 First ring: 24 Additional base units: 34 Handset Additional handsets: 34 Deregistration: 34 Alarm: 28 Name: 32 Answering calls: 15 Registration: 34 Answering system: 42 Hold: 15 Call screening: 48 Erasing messages: 43, 44, 47 Incoming call barring: 30 Greeting message: 42...
  • Page 66 Notes...
  • Page 67 Notes...
  • Page 68 Notes...
  • Page 69 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

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