Aprilaire 700M Reference Manual page 2

Welcome to Aprilaire
Aprilaire, Your Partners In Comfort and leaders in humidification technology for
over 50 years offers a complete line of whole-home humidifiers designed to meet
the ever increasing needs of today's consumer. This guide is designed to educate
and assist you in selecting the correct humidifier based on the humidification
needs of the residence and the HVAC equipment application. Following these simple
guidelines will ensure a humidifier installation that operates trouble free and
efficiently for years to come, creating satisfied customers.
Aprilaire's customer service department is dedicated to providing the best service
possible to our customers.
Based at our corporate headquarters in Madison, Wisconsin, our customer service
agents average over seven years of industry experience and can resolve most
issues on the first call.
In providing the best service available to our customers, we aspire to:
• Answer all calls in thirty seconds or less
• Respond to e-mails within twenty-four hours
• Practice first call resolution
• Follow up immediately with a definitive answer if a call cannot be
resolved immediately
We always welcome feedback as we continue to strive for improvement.
Customer service agents are available Monday through Friday from 7:00 am
through 5:00 pm (CST) and can be reached by phone at (800) 334-6011 or by e-mail
at techsupport@aprilaire.com