Samsung DW60H9970 Series User Manual page 32

Troubleshooting and
information codes
INFORMATION CODES
The Control Panel displays information codes to help you understand what is occurring with your
dishwasher. If you see any of the codes listed below, you should select the Reset option, and then follow
the instructions in the Solution column.
CODE SYMBOL
tE
HE1
HE
1E
PE
7E
4E
4E5
5E
OE
LE
bE2
3E
AE
bE3
AE6
dE3
For any codes not listed above, call 1-800-SAMSUNG (726-7864)
User Manual_DW9000H-Series-00156A_EN_140807.indd 32 User Manual_DW9000H-Series-00156A_EN_140807.indd 32
MEANING
Temperature sensor error
Heater error
High temperature heating error
Low water level error
Half load function error
Refl ector function error
Water supply error
Drain error
Over-level water error
Leakage
Button error
Communication error
Auto door open error
English - 32
SOLUTION
Functional error. With the dishwasher empty, add
detergent, and then run a cycle.
If the problem continues, go to your house
circuit breaker panel, set the dishwasher's
circuit breaker switch to off , and then contact an
authorized Samsung service center.
Check if fl atware or dishware interferes with the
water refl ector and the water refl ector does not
operate as a result.
If this happens without any interference, close
the water supply valve and contact an authorized
Samsung service center.
Check whether the water supply valve is closed,
the water supply is suspended, or the water
inlet valve or line is frozen or clogged by foreign
particles.
If the problem continues, close the water supply
valve, and then contact an authorized Samsung
service center.
Check whether the drain hose is clogged or
folded. If the problem continues, close the water
supply valve, and then contact an authorized
Samsung service center.
Functional error. Close the water supply valve
and go to your house circuit breaker panel, set
the dishwasher's circuit breaker switch to off ,
and then contact an authorized Samsung service
center.
Functional error. Turn off the dishwasher and try
to start it again.
If the problem continues, contact an authorized
Samsung service center.
This error occurs if the door doesn't open
automatically during the dry cycle.
If the problem continues, close the water supply
valve, and then contact an authorized Samsung
service center.
2014-08-07 2014-08-07 5:26:23 5:26:23