NCS Technologies Cirrus LT User Manual
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NCS Technologies Cirrus LT User Manual

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Cirrus LT

User Guide

Computing Innovations.
v1.1b September 8, 2014
TZ-241G

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Summary of Contents for NCS Technologies Cirrus LT

  • Page 1: User Guide

    Cirrus LT User Guide Computing Innovations. v1.1b September 8, 2014 TZ-241G...

  • Page 2: Table Of Contents

    Contents Safety Instructions ...........................4 Battery Safety and Tips..........................4 Introduction ..............................5 Chapter 1: Before You Start ........................6 Package Contents ............................6 Components ..............................7 Front View ............................8 Right View ............................8 Left View ............................8 Bottom View .............................9 Notebook LEDs..........................9 Docking Station ..........................10 Docking Station LED Lights ......................10 Laptop and Docking Station LED Status Light Indicators ...........
  • Page 3 Network ..............................31 Ethernet ..............................31 WiFi ................................32 Available Networks ..........................33 Preferred Networks ..........................37 Auto Connect ............................37 Captive Portal ............................38 Display Settings ..............................39 On Lid Close ............................40 Native Display Off...........................41 Brightness ..............................42 Display Options ............................43 Status Bar ..............................44 Speakers ..............................45 Touchpad ..............................45 Webcam ..............................

  • Page 4: Safety Instructions

    Store unused battery in a normal room temperature range. • To optimize battery life, make sure to let the battery drain before plugging it in to charge. • Leaving the notebook constantly plugged in will result in a deteriorating battery life. Cirrus LT Manual-1.1b-090814...

  • Page 5: Introduction

    Introduction The Cirrus LT is a zero client notebook that allows you to securely connect to any kind of network, remote host, or virtual machine. The Cirrus LT has no local storage, so there is no vulnerability to viruses or malware, and no files or information will be compromised if the notebook is lost or stolen.

  • Page 6: Chapter 1: Before You Start

    Chapter 1: Before You Start Package Contents • Cirrus LT • Lithium-ion battery • 65 watt power adapter • Docking station and 90 watt docking station power adapter (optional) Cirrus LT Manual-1.1b-090814...

  • Page 7: Components

    Components Built-in PC Webcam LCD Screen Speakers Power Button/LED Keyboard Function (Fn) Key Touchpad & Buttons LED Indicators Fingerprint Reader Cirrus LT Manual-1.1b-090814...

  • Page 8: Front View

    • Left View Security Key Lock DC-in Jack Mini DisplayPort Charging USB Port* RJ-45 LAN Jack PCoIP USB Ports *This port is labeled “Local” on the notebook, but it functions as a charging port for certain devices. Cirrus LT Manual-1.1b-090814...

  • Page 9: Bottom View

    Battery Note: The docking station port may be covered with a rubber cover to keep dust and debris out of the connector when not in the docking station. • Notebook LEDs Battery WiFi PcoIP Local CapsLock NumLock Cirrus LT Manual-1.1b-090814...

  • Page 10: Docking Station

    PCoIP USB 2.0 Ports Fiber SFP Port Charging USB Port RJ-45 LAN Jack DVI-1 Port DVI-2 Port • Docking Station LED Lights CapsLock Battery PCoIP Session Status NumLock Wifi Status LED LOCAL Mode Status - Not Used Power/Connect Button Cirrus LT Manual-1.1b-090814...

  • Page 11: Laptop And Docking Station Led Status Light Indicators

    NO LED – no connection present Local LED For Future Use (not used) Green LED – CAPSLOCK Enabled CapsLock LED NO LED – CAPSLOCK DISABLED Green LED – NUMLOCK Enabled NumLock LED NO LED – NUMLOCK DISABLED Cirrus LT Manual-1.1b-090814...

  • Page 12: Chapter 2: Getting Started

    The AC adapter powers up your notebook and charges the battery. • Connect the AC adapter to the DC-in jack of your notebook. • Connect the AC adapter to the power cord. • Plug the power cord to an electrical outlet. Cirrus LT Manual-1.1b-090814...

  • Page 13: Installing The Battery

    The left latch will automatically go into the locked position when you push the bat- tery in place, but you must manually lock the right latch, as shown. Cirrus LT Manual-1.1b-090814...

  • Page 14: Using Battery Power

    3. Install the battery to your notebook. See procedures above. 4. Connect the AC adapter to the DC-in jack of your notebook. 5. Connect the AC adapter to the power cord. 6. Plug the power cord to an electrical tlet. Cirrus LT Manual-1.1b-090814...

  • Page 15: Starting Your Notebook

    The notebook lid is secured with small magnets while closed and is easily opened. • To open, simply lift the cover lid up to the upright position. • To close, carefully place the cover lid down. Do not slam it shut. Cirrus LT Manual-1.1b-090814...

  • Page 16: Turning On Your Notebook

    Fn-F10: Brings up On Screen Menu (OSM) Fn-F11: Turns status bar on and off* Fn-F12: Enables or disables webcam (webcam optional) *This function will only work if you have key sequence enabled in the Status Bar submenu. Cirrus LT Manual-1.1b-090814...

  • Page 17: Touchpad

    Drag To drag an item or object, press and hold the left button then slide your finger on the touch pad to move the item or object. Cirrus LT Manual-1.1b-090814...

  • Page 18: Using The Fingerprint Reader

    Note: You will need to load your appropriate drivers on your virtual machine or remote host to support this device. Drivers can be downloaded from our NCS website at http://www.ncst.com/content/downloads-0 Cirrus LT Manual-1.1b-090814...

  • Page 19: Chapter 3: Making Connections

    MiniDP to DP, MiniDP to DVI, MiniDP to VGA, etc. Connecting a Projector or Display Monitor 1. Connect one end of a DisplayPort cable to the miniDisplayPort of your note- book. 2. Connect the other end to a projector or display monitor. Cirrus LT Manual-1.1b-090814...

  • Page 20: Connecting Usb Devices

    USB port. But, you can still connect these devices to the Cirrus LT. If the device only has one USB port, use one of the two PcoIP USB ports on the left side of the notebook. If the device has two...

  • Page 21: Connecting To A Mouse And Keyboard

    Note: If you want to use the docking station Microphone jack while on a virtual machine, you must install a driver. You can download this driver at http://www. ncst.com/content/downloads-0 Note: If you have a USB headphone and Mic device, plug these into the PCoIP USB ports. Cirrus LT Manual-1.1b-090814...

  • Page 22: Connecting The Docking Station

    Connecting the Docking Station CAUTION: You must connect the 90 Watt AC Adapter (19V, 4.74A) to the docking station in order for the Cirrus LT to function correctly while in the docking sta- tion. You can connect your notebook to a docking station. The docking station has many of the same ports as the notebook except it also has two DVI-D ports and a fiber SFP port.
  • Page 23 2. Ensure the notebook docking station port cover is removed before you try to dock the notebook into the docking station. Cirrus LT Manual-1.1b-090814...
  • Page 24 Line these up and then firm- ly press down on the lid of the notebook. You should hear a click and then the notebook is properly docked into the docking station. Cirrus LT Manual-1.1b-090814...
  • Page 25 • To disconnect your notebook from the docking station: 1. Pull up the black lever on the back right side of the port connector. Cirrus LT Manual-1.1b-090814...
  • Page 26 2. Lift the notebook out of the docking station. Note: The notebook and docking station use different ac adapters. Make sure you are using the 90 watt adapter (19V - 4.74A) with the docking station. Cirrus LT Manual-1.1b-090814...

  • Page 27: Installing A Sfp Module

    The SFP module is pictured below. To install the SFP module: 1. Place the SFP module into the Fiber SFP port. Make sure the side with the black tab is facing up, as shown below. Cirrus LT Manual-1.1b-090814...
  • Page 28 2. Push the module all the way into the port. 3. Lock the module into place by pushing down the black and silver lever. Cirrus LT Manual-1.1b-090814...

  • Page 29: Chapter 4: Navigating The On Screen Menu

    Chapter 4: Navigating the On Screen Menu Use the On Screen Menu (OSM) to configure various parameters on your Cirrus LT. To in- voke the OSM you press Fn-F10. You can navigate through the OSM with the touchpad or with an external mouse connected to the shared USB mouse port located on the right side of your notebook.

  • Page 30: Main Menu

    • Administrator: For configuring authentication credentials of local and administrator accounts and other administrator settings. The bottom left of the main menu also allows you to close the menu, shut down the system, restart the system, and connect/disconnect from the network, as shown below. Cirrus LT Manual-1.1b-090814...

  • Page 31: Network

    Ethernet and Wifi connections. Ethernet To enable the Ethernet: 1. Click the Network submenu. 2. Select Ethernet. 3. Click the left side of the Enable Ethernet selection box. A check mark signifies that Ethernet has been enabled. Cirrus LT Manual-1.1b-090814...

  • Page 32: Wifi

    * This must first be enabled in the Administrator menu due to security concerns. To enable wireless: 1. Click the Network submenu. 2. Select WiFi. 3. Click the left side of the Enable Wifi selection box. A check mark signi- fies that Wifi has been enabled. Cirrus LT Manual-1.1b-090814...

  • Page 33: Available Networks

    * If you do not see a Save Connection check box, you must enable this feature in the Administrator menu. To see available networks: 1. Click the Network submenu. 2. Select WiFi. 3. Click Available Networks. Cirrus LT Manual-1.1b-090814...
  • Page 34 4. Choose the network you wish to connect to. Note: Networks that do not broadcast their ESSID will be placed at the bottom of the list and labeled as “Join Other Network.” You will then have to provide the ESSID, password, and security protocol. Cirrus LT Manual-1.1b-090814...
  • Page 35 5. Choose the Network Type from the top dropdown list. Note: When making wireless connections the Cirrus LT only supports WPA2 and higher levels of security. This system does not support WEP for its many security flaws. Cirrus LT Manual-1.1b-090814...
  • Page 36 6. Type in your authentication credentials, and click Connect, as shown below. Cirrus LT Manual-1.1b-090814...

  • Page 37: Preferred Networks

    3. Click Preferred Networks. Auto Connect To enable an automatic connection: 1. Click the Network submenu. 2. Select WiFi. 3. Click the box next to Auto Connection. A blue check mark indicates that an automatic connection has been enabled. Cirrus LT Manual-1.1b-090814...

  • Page 38: Captive Portal

    PORTAL feature under the administrator settings in order for another window to pop up for you to interact with that Wifi networks web interface. This topic is discussed in further detail in the Administator Settings section of this manual. Cirrus LT Manual-1.1b-090814...

  • Page 39: Display Settings

    Display Settings Here you can select the display configuration of the MZC and adjust display bright- ness. You can even disable the native LCD. Cirrus LT Manual-1.1b-090814...

  • Page 40: On Lid Close

    Turn off the screen only, enter sleep mode or power down. To configure the On Lid Close settings: 1. Click the Display Settings submenu. 2. Select On Lid Closed Action. 3. Select one of the options below. Cirrus LT Manual-1.1b-090814...

  • Page 41: Native Display Off

    2. Click the right side of the box next to Native Display On. The Native Display will then turn off. Note: You can also turn off the Native Display by pressing Fn-F4 To turn on the Native Display: 1. Cycle through the available display modes by pressing Fn-F5. Cirrus LT Manual-1.1b-090814...

  • Page 42: Brightness

    Moving the slide to the right will increase the brightness, and moving the slide to the left will decrease the bright- ness. OR press Fn-F2 to decrease the screen brightness, or press Fn-F3 to increase the screen brightness. Cirrus LT Manual-1.1b-090814...

  • Page 43: Display Options

    Use Native LCD Display Only configuration; the second image represents the Use Display 1 on Docking station Only configuration; etc. Note: The OSM will only appear on the native display and displays connected to to DVI-1 on the docking station. Cirrus LT Manual-1.1b-090814...

  • Page 44: Status Bar

    1. Click the Status Bar submenu. 2. Under the Status Bar Visible section, choose On, Key Sequence, or Off. If you choose Key Sequence then you can turn the status bar on and off by pressing Fn-F11. Cirrus LT Manual-1.1b-090814...

  • Page 45: Speakers

    2. Under the Status Bar Position section, choose Upper Left, Upper Cen- ter, or Upper Right. Device Manager Speakers You can mute the speakers or control the speaker volume. Touchpad You can lock or unlock the touchpad or control the touchpad sensitivity. Cirrus LT Manual-1.1b-090814...

  • Page 46: Webcam

    You can enable or disable the webcam by clicking the box next to Enable Web- cam or by pressing Fn-F12. Administrator Once you have logged in, the administrator submenu lets you adjust the administra- tor settings and view the system information. Cirrus LT Manual-1.1b-090814...

  • Page 47: Admin Login

    1. To login as an administrator: 2. Click the Administrator submenu. 3. Click Admin Login. 4. Type in your user Id and password and click Login. Note: The default user Id is “admin,” and the default password is “password.” Cirrus LT Manual-1.1b-090814...

  • Page 48: Administrator Settings

    Administrator Settings The administrator settings enable you to allow or disallow saving wifi passwords and captive portals, change the asset tag, change admin and user credentials, and view system info. Cirrus LT Manual-1.1b-090814...

  • Page 49: Allow Saving Wifi Password

    Change Admin Credentials To change the admin’s name and password: 1. Click the Administrator submenu. 2. Click Change Admin Credentials 3. Type in the new login name, the new password, and, lastly, retype the new password. 4. Click Accept. Cirrus LT Manual-1.1b-090814...

  • Page 50: Change User Credentials

    3. Type in your new user login name, your new password, and, lastly, re- type the new password. 4. Click Accept. Note: You can only have one user and one admin account at the time of release of this product. Cirrus LT Manual-1.1b-090814...

  • Page 51: System Info

    Default Settings” and this will reset the device back to the way it was when it was shipped from the factory and all previously saved data will be removed. CAUTION, this will remove all previously saved preferred wifi networks and user account passwords. Cirrus LT Manual-1.1b-090814...

  • Page 52: Admin Log Off

    To log off: 1. Click the Administrator submenu. 2. Click Admin Log Off. Note: Where ever Fn-F10 is used from here on out in the document you can also use SHIFT-F10 when using an external USB keyboard. Cirrus LT Manual-1.1b-090814...

  • Page 53: Chapter 5: Opening And Configuring The Teradici Firmware Menu

    Note: Teradici will continually revise their firmware. As a result, some screens are sub- ject to change. To configure the Teradici firmware: 1. From the Teradici main window, select Options in the upper left hand corner to open the Teradici Firmware Options menu. Cirrus LT Manual-1.1b-090814...
  • Page 54 Note: For advanced Teradici firmware options, refer to the PCoIP Zero Client and Host Administrator Guide, downloadable from teradici.com 3. Press OK when done with the configuration. 4. Press the Connect button to establish your PCoIP session. Cirrus LT Manual-1.1b-090814...

  • Page 55: Chapter 6: Making Remote Connections

    • Your network resources meet bandwidth, QoS, latency, jitter, and packet loss re- quirements. * NCS provides a copy of this manual on our website, www.ncst.com, but for the lat- est revision of this manual, you should always check www.teradici.com. Cirrus LT Manual-1.1b-090814...

  • Page 56: Chapter 7: Upgrading The Firmware

    • PC/notebook on same network as the Cirrus LT to be updated. You will need to turn on the Cirrus LT and it must be connected to a network either wire- less or wired. Note: It is also recommended that you keep the unit plugged in with the AC adapter.
  • Page 57 IP Address that is given when the Teradici processor cannot get an IP Address via DHCP. 2. Once you know the IP Address of the Cirrus LT unit to upgrade, you need to then go to the PC that you will be upgrading from. Ensure this PC also has the latest firmware downloaded from the NCS downloads webpage.
  • Page 58 5. This will bring up another page where you are able to see the current firm- ware version on the Cirrus LT. You can then select the firmware file to upload by clicking the “Browse” button. When you download the firmware file from the NCS downloads page it will tell you the firmware version.
  • Page 59 On the Cirrus LT you will see this message during the firmware upgrade “UPGRADING FIRMWARE DO NOT TURN OFF” The unit will reboot and then be ready for use again. 8. If you would like to confirm that the firmware has been upgraded successfully,...

  • Page 60: Chapter 8: Management Console

    Chapter 8: Management Console The management console allows you to manage all the Cirrus LT units on your network and do various tasks like uploading firmware to multiple units, send groups of units cer- tain wifi settings, etc. There is a separate user manual for this Management Console to describe all the various features it has.

  • Page 61: Chapter 9: Advanced Networking

    To assign a static IP address for your notebook: 1. Select the Options menu in the upper left hand corner. 2. Click Configuration then Network. 3. Uncheck the Enable DHCP box. 4. Type in the desired IP address. Cirrus LT Manual-1.1b-090814...

  • Page 62: Chapter 10: Troubleshooting

    The better the network infrastructure is setup for the PCoIP protocol the better the end user experience will be to users of the Cirrus LT. For guidance on improving the network for the PCoIP protocol please reference the PCoIP Protocol Network Design Checklist –...
  • Page 63 340 ms, which is beyond the 250ms network latency requirement, and the number of packet loss that’’s over the requirement. The message in the following Event Log shows a restarted USB. Log-Verbose 05/29/2009, 10:05:57> LVL:3 RC: 0 MGMT_USB :USB is restarted (poor network condition) Cirrus LT Manual-1.1b-090814...

  • Page 64: Conflicts Between Teradici And Ncs Firmware

    NCS firmware. Please be careful when making changes in the firmware, and if you run into issues you can always reset the Teradici and/or NCS firmware back to factory defaults to recover from any conflicts that may arise. Cirrus LT Manual-1.1b-090814...
  • Page 65 NCS Cirrus LT management console. To configure the Wake-on-LAN (WOL) feature: • From another computer, using a browser, enter the IP address of the Cirrus LT in the address to view the web GUI (AWI). • Click Configuration then Power.

  • Page 66: Ncs Help

    24 hour support line that will process your request. A customer service repre- sentative will then call you back as soon as possible during business hours. You can also fill out a service request form at http://www.ncst.com/RequestSupport.aspx. Cirrus LT Manual-1.1b-090814...

  • Page 67: Appendix: Specifications

    Docking Station 1x USB Keyboard Port 2x PCoIP USB Ports 1x Fiber SFP Port 1x RJ-45 Port 1x Charging USB Port** EMI/RFI: FCC ClassB Regulatory & Safety: UL 60950, UL 2054, UN 38.3 Product Certifications Other: TAA Cirrus LT Manual-1.1b-090814...
  • Page 68 *Workstation: when used in conjunction with PCoIP hardware host solution **Charging port is NOT a high current port. Note: Specifications are subject to change without notice. Cirrus LT Manual-1.1b-090814...

  • Page 69: Appendix: Regulatory And Legal Information

    NCS assumes no responsibility or liability for any errors or inaccuracies that may appear in this document or any soft- ware that may be provided in association with this document. Contact NCS Tech- nologies for any questions regarding this manual. Cirrus LT Manual-1.1b-090814...

  • Page 70: Warranty Provisions

    Warranty Provisions Warranties for the Cirrus LT may vary. Refer to your shipping list for particular warranty details; or please call the NCS toll-free telephone number, 1 (888) RING NCS (746-4627), with the serial number of your unit, and customer service will be able to provide additional warranty information.

  • Page 71: Fcc Test Report

    FCC Test Report Cirrus LT Manual-1.1b-090814...

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