NCS Technologies Cirrus LT TZ-241G User Manual
  1. Manuals
  2. Brands
  3. NCS Technologies Manuals
  4. Laptop
  5. Cirrus LT TZ-241G
  6. User manual

NCS Technologies Cirrus LT TZ-241G User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Cirrus LT

User Guide

Computing Innovations.
TZ-241G
v1.2d June 25, 2015

Advertisement

Table of Contents
loading

Related Manuals for NCS Technologies Cirrus LT TZ-241G

Summary of Contents for NCS Technologies Cirrus LT TZ-241G

  • Page 1: User Guide

    Cirrus LT User Guide Computing Innovations. TZ-241G v1.2d June 25, 2015...

  • Page 2: Table Of Contents

    Contents Safety Instructions ...........................5 Battery Safety and Tips..........................6 Introduction ..............................7 Chapter 1: Before You Start ........................8 Package Contents ............................8 Components ..............................9 Front View ..............................10 Right View ..............................10 Left View ..............................10 Bottom View ............................11 Notebook LEDs ............................11 Docking Station ............................12 Docking Station LED Lights .........................12 Laptop and Docking Station LED Status Light Indicators .............13 Chapter 2: Getting Started ........................
  • Page 3 Chapter 4: Navigating the On Screen Menu ..................36 On Screen Menu (OSM) Structure ......................36 Main Menu ..............................37 Network ................................38 Ethernet ..............................38 Wi-Fi .................................39 SSL VPN ..............................48 Web Portal ............................... 49 Display Settings .............................51 Native Display Off...........................52 Brightness ..............................53 Status Bar ..............................53 Display Options ............................55 Power Management ............................61 Changing the Duration of the On Screen Menu (OSM) Timeout ...........62...
  • Page 4 Chapter 9: How to Load and Unload Certificates on the Cirrus LT ..........98 Loading a Certificate ............................ 98 Unloading a Certificate ..........................105 Chapter 10: Configuring Advanced Wi-Fi Roaming .................107 Configuring Enhanced Roaming via the OSM Main Menu ..............107 Configuring Enhanced Roaming via the Management Console (MC) ..........109 Chapter 11: Troubleshooting ........................

  • Page 5: Safety Instructions

    Safety Instructions DO NOT block the opening vents provided for ventilation. Blocking these vents may cause the computer processor to overheat. • DO NOT place your notebook on an unstable or uneven surface. • DO NOT place or drop heavy objects on your notebook. •...

  • Page 6: Battery Safety And Tips

    Battery Safety and Tips Risk of explosion if battery is replaced by an incorrect type. Dispose of used battery ac- cording to the instructions. • Do not disassemble, heat, or incinerate. • Dispose of used battery according to the manufacturer’s instructions. Do not dispose of battery in a fire.

  • Page 7: Introduction

    Introduction The Cirrus LT is a zero client notebook that allows you to securely connect to any kind of network, remote host, or virtual machine. The Cirrus LT has no local storage, so there is no vulnerability to viruses or malware, and no files or information will be compromised if the notebook is lost or stolen.

  • Page 8: Chapter 1: Before You Start

    Chapter 1: Before You Start Package Contents • Cirrus LT • Lithium-ion Battery • 65 Watt Power Adapter • Cirrus LT Quick Start Guide Cirrus LT User Manual-1.2d-062515...

  • Page 9: Components

    Components Built-in PC Webcam (Optional) LCD Screen Speakers Power Button/LED /Connect/Disconnect Keyboard Function (Fn) Key Touchpad & Buttons LED Indicators Fingerprint Reader (Optional) Cirrus LT User Manual-1.2d-062515...

  • Page 10: Front View

    Front View Optional Secondary Smart Card Reader Right View Microphone Jack Headphones/Headset Jack Dedicated Keyboard USB Port Dedicated Mouse USB Port Primary Smart Card Reader Left View Security Key Lock DC-in Jack Mini DisplayPort Charging USB Port* RJ-45 LAN Jack PCoIP USB Ports *This port is labeled “Local”...

  • Page 11: Bottom View

    Bottom View Port Replicator Connector Battery Note: The Docking Station port may be covered with a rubber cover to keep dust and debris out of the connector when not in the Docking Station. Notebook LEDs Battery Wi-Fi PCoIP Local CapsLock NumLock Cirrus LT User Manual-1.2d-062515...

  • Page 12: Docking Station

    Docking Station DC-in Jack Headphones Jack Microphone Jack Dedicated Mouse and Keyboard USB Ports PCoIP USB 2.0 Ports Fiber SFP Port Charging USB Port RJ-45 LAN Jack DVI-1 Port DVI-2 Port Docking Station LED Lights CapsLock Battery PCoIP Session Status NumLock Wi-Fi Status LED LOCAL Mode Status - Not Used...

  • Page 13: Laptop And Docking Station Led Status Light Indicators

    Laptop and Docking Station LED Status Light Indicators Green LED – Normal Operation – unit is powered on Amber LED – Wake On LAN is enabled/unit is OFF No LED – unit is off (Wake on LAN is disabled) Power LED Blinking Green LED –...

  • Page 14: Chapter 2: Getting Started

    Chapter 2: Getting Started This chapter will guide you on how to use your notebook. It covers the following sections: • Powering Up Your Notebook • Installing the Battery • Opening the Display Panel • Starting Your Notebook • Using the Keyboard •...

  • Page 15: Installing The Battery

    Installing the Battery To install the battery, follow the steps below: Align and slide the battery into the battery compartment. Push the battery into the compartment until the battery locks into place, and make sure the latches are locked into position. The left latch will automatically go into the locked position when you push the battery in place, but you must manually lock the right latch, as shown.

  • Page 16: Using Battery Power

    Using Battery Power Install a charged battery in the battery compartment by removing the AC adapt- er (if plugged in). Your notebook will automatically use the battery power. Charging the Battery The Lithium-ion battery is not fully-charged upon purchase. To charge the battery, follow the steps below: Install the battery to your notebook.

  • Page 17: Starting Your Notebook

    Starting Your Notebook Opening the Display Panel The notebook lid is secured with small magnets while closed and is easily opened. • To open, simply lift the cover lid up to the upright position. • To close, carefully place the cover lid down. Do not slam it shut. Cirrus LT User Manual-1.2d-062515...

  • Page 18: Turning On Your Notebook

    Turning On Your Notebook • Press the Power button until the Power LED lights up. Note: To force a hard shut down, press and hold the Power button for more than four seconds. Using the Keyboard Function Keys The function keys allow you perform certain tasks on your notebook. Below is a list of the function keys and their actions: Fn-F1: Turns Wi-Fi on and off.

  • Page 19: Touchpad

    Touchpad The touch pad is a cursor-pointing device. You can point, select, or drag items or objects on the screen. For more details on the touchpad, see Device Manager Section in Chapter 4. Point Slide your finger on the touch pad to point the cursor to an item or object on the screen.

  • Page 20: Using The Fingerprint Reader

    Using the Fingerprint Reader Shown below is the optional scanning fingerprint reader. There is also an option for a swipe fingerprint reader or for no fingerprint reader at all. Note: You will need to load your appropriate drivers on your virtual machine or remote host to support this device.

  • Page 21: Chapter 3: Making Connections

    Chapter 3: Making Connections This chapter will guide you on installing peripheral devices to maximize the use of your notebook. It covers the following sections: • Connecting External Display Devices • Connecting USB Devices • Connecting Headphones • Connecting External Microphone Connecting External Display Devices You can connect your notebook to other display devices, such as a projector or an- other display monitor.

  • Page 22: Connecting Usb Devices

    Connecting USB Devices You can connect your notebook to other USB devices, such as a mouse, keyboard, digital camera, printer, or an external hard disk drive. Connect one end of a USB cable to the USB port of your notebook. Connect the other end to the USB device.

  • Page 23: Connecting To A Mouse And Keyboard

    Connecting to a Mouse and Keyboard Using a mouse in the dedicated mouse port ensures full functionality when con- nected to a remote host and when you pull up the OnScreen Menu. The same ap- plies for the dedicated keyboard port. To connect to an external mouse: •...

  • Page 24: Connecting Headphones

    Connecting Headphones Note: This port is located on the right side of the notebook. Headphones/Headset Jack You can connect either headphones or external speakers to the Cirrus LT Notebook via its Headphones/Headset Port (see above). This Headphones/Headset Port also supports Combo Headsets (Headphone/MIC) which come with a single plug (seen, for example on the iPhone headphone), as well as CTIA and OMTP Headsets.

  • Page 25: Connecting The Docking Station

    Connecting the Docking Station CAUTION: You must connect the 90 Watt AC Adapter (19V, 4.74A) to the Docking Station in order for the Cirrus LT to function correctly while in the Docking Sta- tion. You can connect your notebook to a Docking Station. The Docking Station has many of the same ports as the notebook except it also has two DVI-D ports and a fiber SFP port.
  • Page 26 Ensure the notebook Docking Station port cover is removed before you try to dock the notebook into the Docking Station. Cirrus LT User Manual-1.2d-062515...
  • Page 27 Note: There is also a handy storage location for this port cover. See the high- lighted area shown below. Notice the two small triangles on the notebook lid; these match up with the triangles on the Docking Station. Line these up, and then firmly press down on the lid of the notebook.
  • Page 28 • To disconnect your notebook from the Docking Station: Pull up the black lever on the back right side of the port connector. Cirrus LT User Manual-1.2d-062515...
  • Page 29 Lift the notebook out of the Docking Station. Note: The notebook and Docking Station use different AC adapters. Make sure you are using the 90 Watt Adapter (19V - 4.74A) with the Docking Station. While the notebook is docked in the Docking Station, the dedicated USB key- board and mouse ports will not work and these ports are active in the Docking Station only.

  • Page 30: Configuring The Audio For Remote Hosts

    Configuring the Audio for Remote Hosts Connecting to Teradici Host PC Headset Port or Built-in Speaker Configuration: Open the Control Panel > Sound > Playback tab. In the Playback tab, select Headphones: 3-High Definition Audio Device as the Default Communication Device.  ...

  • Page 31: Connecting To Vmhost

    Docking Station Line Out Port: Open the Control Panel > Sound > Playback tab. In the Playback tab, select Headphones: 3-High Definition Audio Device as the Default Device.   Connecting to VMHost Download and install the latest PCoIP Audio Driver provided by Teradici (PCoIP_ComponentInstaller.exe).
  • Page 32 Open the Control Panel > Sound > Playback tab. Ensure that the Teradici Virtual Audio Driver is selected as the default driver. The Speakers setting will work for both the Headset Port and Dock Line-out Port. Cirrus LT User Manual-1.2d-062515...

  • Page 33: Docking Station Audio Subsystem

    Docking Station Audio Subsystem The Cirrus LT Docking Station has a Line-out port which is intended to be con- nected to desktop speakers (see below). Speaker Jack Microphone Jack The Docking Station Microphone Jack is a replica of Cirrus LT Microphone Jack to support traditional analog microphones or combo Headsets which have separate MIC and Headphone plugs.

  • Page 34: Installing A Sfp Module

    Installing a SFP Module The SFP module goes into the Fiber SFP port on the Docking Station and allows you to use fiber optic cable for more secure networking. The SFP module is pictured below. To install the SFP module: Place the SFP module into the Fiber SFP port.
  • Page 35 Push the module all the way into the port. You will know the module is securely installed when you hear a click when you push it into place. Push up the lever back into place, as shown below. Cirrus LT User Manual-1.2d-062515...

  • Page 36: Chapter 4: Navigating The On Screen Menu

    Chapter 4: Navigating the On Screen Menu Use the On Screen Menu (OSM) to configure various parameters on your Cirrus LT. To invoke the OSM you press Fn-F10. You can navigate through the OSM with the touchpad or with an external mouse connected to the dedicated USB Mouse Port located on the right side of your notebook.

  • Page 37: Main Menu

    Main Menu The main menu has the following items: • Network: For changing network connectivity settings • Display: For changing the display options and modes • Power Management: For configuring OSM, Low Power Mode, and Sleep Timing Preferences. • Device Manager: For configuring speaker volume, webcam, and touchpad settings.

  • Page 38: Network

    Network This network Submenu lets you configure wired and wireless settings and al- lows you to enable and disable both Ethernet and Wi-Fi connections. Ethernet To enable the Ethernet: Click the Network Submenu. Select Ethernet. Click the Enable Ethernet selection box. A green check mark signifies that Ethernet has been enabled, as shown below.

  • Page 39: Wi-Fi

    To disable the Ethernet: Click the Network Submenu. Select Ethernet. Click the Enable Ethernet selection box. A gray “X” signifies that Ether- net has been disabled. Wi-Fi All wireless configuration is done in these menus. You can enable or disable wireless entirely.
  • Page 40 To disable wireless: Click the Network Submenu. Select Wi-Fi. Click the Enable Wi-Fi selection box. A gray “X” signifies that Wi-Fi has been disabled. Note: if both a wired and a wireless network are present, wired will take prior- ity based on its better performance over Wi-Fi. Cirrus LT User Manual-1.2d-062515...
  • Page 41 Available Networks You can see all the available Wi-Fi networks with this option. You can click on the WLAN you would like to connect to and then enter the password for the WLAN. Remember to check the “Save Connection” check box if you would like to save this information for future convenience.* Available wireless networks are sorted by signal strength.
  • Page 42 Choose the network you wish to connect to. Note: Networks that do not broadcast their SSID will be placed at the bot- tom of the list and labeled as “Join Other Network.” You will then have to provide the SSID, password, and security protocol. Cirrus LT User Manual-1.2d-062515...
  • Page 43 Choose the Network Type from the top drop down list. When selecting a network from the available networks list, the OSM will automatically detect the proper network type. You only need to select the network type of hidden networks. Note: When making wireless connections the Cirrus LT only supports WPA2 and higher levels of security.
  • Page 44 Type in your authentication credentials, and click Connect, as shown be- low. IMPORTANT: The maximum password length is 64 characters. IMPORTANT: you cannot use certain characters in the wireless net- work name (SSID) and you cannot use certain characters in your password.
  • Page 45 Supported Password Characters: letters, numbers, space, symbols in- cluding: ` ~ ! @ # $ % ^ & * ( ) - _ = + [ { ] } | ; : ’ , < . > / ? Symbols printed on English keyboard that are not supported in pass- word are: \ “...
  • Page 46 Note: If for some reason this section is always blank, you need to enable “Al- low Saving Wi-Fi Password” in the System Admin Section. This will add a new check box when signing onto Wi-Fi networks labeled “Save”. By checking this check box you will be adding this Wi-Fi network as a preferred network.
  • Page 47 Auto Connect To enable an automatic connection: Click the Network Submenu. Select Wi-Fi. Click the box next to Auto Connection. A blue check mark indicates that an automatic connection has been enabled. Enhanced Roaming To enable Enhanced Roaming: Click the Network Submenu. Select Wi-Fi.

  • Page 48: Ssl Vpn

    SSL VPN To enable SSL VPN: Click the Network Submenu. Select SSL VPN. Click the Enable VPN selection box. A green check mark signifies that VPN has been enabled, as shown below. To disable SSL VPN: Click the Network Submenu. Select SSL VPN.

  • Page 49: Web Portal

    Web Portal • Some public Wi-Fi networks will require you to confirm or authenticate to the Wi-Fi network via a web page. If this is the case you need to enable the Web Portal (also known as a Captive Portal) feature under the administrator settings in order for another window to pop up for you to interact with that Wi-Fi networks web interface.
  • Page 50 • Just ensure you have connected to the open Wi-Fi network and then once you are sure you have an IP Address, then click on Web Portal selection in the Network Menu. • If for some reason the network you are on does not have a web portal, Cirrus LT will take you to a default web page on ncst.com to confirm everything is working properly and you should be able to do a remote session.

  • Page 51: Display Settings

    Display Settings In the Display Settings Menu, you can select the display configuration of the notebook and adjust display brightness. You can even disable the native LCD. Cirrus LT User Manual-1.2d-062515...

  • Page 52: Native Display Off

    Native Display Off This feature allows you to turn off the Native Display. To turn off the Native Display: Click the Display Settings Submenu. Click the box next to Native Display On. The Native Display will then turn off. Note: You can also turn off the Native Display by pressing Fn-F4. To turn on the Native Display: Cycle through the available display modes by pressing Fn-F5.

  • Page 53: Brightness

    Brightness To increase or decrease screen brightness: Click the Display Settings Submenu. Toggle the Brightness slide left or right until you reach your desired screen brightness. Moving the slide to the right will increase the bright- ness, and moving the slide to the left will decrease the brightness. OR press Fn-F2 to decrease the screen brightness, or press Fn-F3 to increase the screen brightness.
  • Page 54 To change the status bar visibility: Click the Status Bar Submenu. Under the Status Bar Visible section, choose On or Off. To change the status bar position: Click the Status Bar Submenu. Under the Status Bar Position section, choose Upper Left, Upper Center, or Upper Right.

  • Page 55: Display Options

    Display Options IMPORTANT – These settings are to enable the ports to support the following display modes. Further configuration is done with the Teradici firmware. The image above corresponds to the numbered configurations below. Here are the following display configurations you can select: Use Native LCD Display Only Clone Native LCD on Display 1 of Docking Station Turn off Native LCD;...
  • Page 56 Option 1: Use Native LCD Display Only This is the default choice that the Cirrus LT is set to, in order to only use the Cirrus LT’s notebook display. Option 2: Clone Native LCD on Display 1 of Docking Station In order to Clone your display with a Docking Station you will need to connect your laptop into the Docking Station and then connect an exter- nal display to PCoIP1/Local (DVI1) Port.
  • Page 57 Option 3: Turn off Native LCD; Use Display 1 of Docking Station, and Display 2 of the MiniDP port or Docking Station This option allows you to close the notebook lid and use Display 2, or have one display plugged into the Docking Station and a second miniDP Port for another screen for an extended desktop.
  • Page 58 Option 5: Use LCD and Display2 of the MiniDP port or Docking Station There are two options to choose from here, including: Cloning Displays Without a Docking Station or How to Make miniDP the Primary Display. Cloning Displays Without a Docking Station In order to clone two displays without the use of a Docking Station you must first attach a display to the miniDP port on the notebook.
  • Page 59 Then on the Teradici Firmware Configuration Options. Navigate to the Display Tab and check the following boxes: • Enable Attached Display Override • Enable Display Cloning Next, click apply and OK to close the Teradici Firmware Screen, as shown below. Cirrus LT User Manual-1.2d-062515...
  • Page 60 How to Make miniDP the Primary Display (Without Docking Station) On the OSM Menu, navigate to the Display Settings and select the fol- lowing option, as shown below. In the Teradici Firmware Options, under User Settings, navigate to the Display Topology tab. Check the Primary Port #2. Click ‘Apply’...

  • Page 61: Power Management

    Power Management The Power Management Section allows you to customize the Cirrus LT’s On Screen Menu (OSM) Timeout, determine when Low Power Mode should be enabled, and to choose when Sleep Mode should be enabled. Cirrus LT User Manual-1.2d-062515...

  • Page 62: Changing The Duration Of The On Screen Menu (Osm) Timeout

    Changing the Duration of the On Screen Menu (OSM) Timeout There are two ways to set the OSM Timeout interval. The first way can be set within the OSM itself, under Power Management > Power Settings > OSM Time- out. The second way is via Teradici’s Firmware Menu. Note: You may change the duration of the timeout with either option.
  • Page 63 The Menu Display Time Out Section will appear, as shown below. You may choose between Do Not Sleep, 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, or 60 Minutes (5 Minutes is the default setting). Select the desired interval and click on ‘Settings’ to return to the Power Savings Menu.
  • Page 64 Option 2: Via Teradici’s Firmware Menu > Options > Power To change the timeout duration via the Teradici Power Menu: From the Teradici main window, select Options in the upper left hand corner to open the Teradici Firmware Options menu. Cirrus LT User Manual-1.2d-062515...
  • Page 65 Click on the Power Tab. Enter the new duration of the OSM Screen-Saver Timeout in seconds, not minutes. For example, if you wanted to set the duration to 10 minutes, you would enter 600 seconds (Teradici’s Firmware OSM Screen-Saver Timeout default is set to 300 seconds, or 5 minutes). If you enter ‘0’ Sec- onds, the OSM Screen-Saver Timeout will be disabled.

  • Page 66: Low Power Mode

    Low Power Mode Enabling Low Power Mode Enabling this mode enables the sleep mode and auto power off. If this is disabled these options disappear and the unit will not enter sleep mode To turn on Low Power Mode: Click the Power Management Submenu. Click the box next to Low Power Mode.
  • Page 67 Enable in Session Enabling this mode will put the unit to sleep within the selected amount of time of inactivity even if in a remote session. To Enable In Session Mode: Click the Power Management Submenu. Click the box next to Enable In Session. When the green ‘check mark’ is selected, Enable In Session Mode will then be turned on.
  • Page 68 Enabling Plugged In Mode With this mode enabled, the unit will go to sleep in the selected time of inactiv- ity even with the power cord plugged into an AC outlet. To Enable Plugged In Mode: Click the Power Management Submenu. Click the box next to Plugged In.

  • Page 69: Timing Preferences

    Timing Preferences Sleep Mode Timeout To change duration of the Sleep Mode Timeout: Click the Power Management Submenu, then click the Sleep Mode Time- out Submenu, as shown below. The Sleep Mode Timeout’ Section will appear, as shown below. You may choose between Do Not Sleep, 1 Minute, 5 Minutes, 15 Minutes, 30 Min- utes, or 60 Minutes (15 Minutes is the default setting).
  • Page 70 Auto Power Off To change duration of the Auto Power Off Mode: Click the Power Management Submenu, then click the Auto Power Off Submenu, as shown below. The ‘Auto Power Off’ Menu will appear, as shown below. You may choose between Do Not Shutdown, 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, or 60 Minutes (30 Minutes is the default setting).

  • Page 71: Device Manager

    Device Manager The Device Manager allows you to do a number of things, including muting or con- trolling the speaker volume, determine what the notebook does when you close the lid, turning the touchpad on or off, and enabling or disabling the webcam. Speakers You can mute the speakers or adjust the speaker volume.

  • Page 72: On Lid Close

    On Lid Close You can determine what the notebook does when you close the lid. You can ei- ther: turn off the screen only, enter sleep mode or power down. To configure the On Lid Close settings: Click the Display Settings Submenu. Select On Lid Closed Action.

  • Page 73: Touchpad/Keyboard Settings

    Touchpad/Keyboard Settings You can lock/unlock the touchpad, which can be useful if you want to use a mouse (or any other pointer device) instead of the touchpad. Locking the touch- pad can also help prevent unwanted cursor movement (that may occur when inadvertently touching the Touchpad) while they are typing.
  • Page 74 To Unlock the Touchpad: Click the Device Management Submenu > Touchpad/Keyboard Settings. Click the box next to Lock Touchpad. When the gray ‘X’ is selected, the Touchpad will be enabled. Tap and Gesture When this feature is enabled you will be able to tap the touchpad to simulate the left button click and use other touchpad gestures to zoom in on the screen.
  • Page 75 To Disable Tap and Gesture: Click the Device Management Submenu > Touchpad/Keyboard Settings. Click the box next to Tap and Gesture. When the gray ‘X’ is selected, the Touchpad will be disabled. Adjusting Touchpad Sensitivity/Mouse Cursor Speed Settings You can adjust the sensitivity of the Cirrus LT’s Touchpad (referred to here as mouse speed cursor settings) for the OSM sessions via Teradici’s Options Menu.
  • Page 76 To change the touchpad sensitivity (aka mouse cursor speed) via the Teradici Power Menu: From the Teradici Main Window, select Options in the upper left hand corner to open the Teradici Firmware Options menu. Cirrus LT User Manual-1.2d-062515...

  • Page 77: Webcam

    Click on the Mouse Tab. Use the slider to decrease or increase the Cirrus LT’s touchpad sensitiv- ity. When you are done click the ‘Apply’ button, then ‘OK’ to exit back to the Teradici Main Window. Webcam You can enable or disable the webcam by clicking the box next to Enable Web- cam or by pressing Fn-F12.

  • Page 78: Administrator

    Administrator Once you have logged in, the Administrator Submenu lets you adjust the administra- tor settings and view the system information. Admin Login To login as an administrator: Click the Administrator Submenu. Click Admin Login. Type in your user ID and password and click Login. Note: The default user ID is “admin,”...

  • Page 79: Administrator Settings

    Administrator Settings The administrator settings enable you to allow or disallow saving Wi-Fi pass- words and web portals, change the asset tag, change admin and user credentials, and view system info. Allow Saving Wi-Fi Password To allow or disallow the saving of Wi-Fi passwords: Click the Administrator Submenu.

  • Page 80: Allow Web Portal

    Allow Web Portal Since this system has no real browser, the web portal enables you to connect to open or public Wi-Fi networks that require you to accept an agreement or enter in additional information via a web portal, for example, a hotel may require a room number before proceeding onto their Wi-Fi network.

  • Page 81: Change User Credentials

    Change User Credentials To change a user’s name and password: Click the Administrator Submenu. Click Change User Credentials. Type in your new user login name, your new password, and, lastly, retype the new password. Click Accept. Note: You can only have one user and one admin account at the time of release of this product.

  • Page 82: System Info

    System Info The system info shows you the system serial number, the asset tag, the Wi-Fi MAC address, the Ethernet MAC address, the system IP address, the firmware version, and the bios firmware version. Restore Factory Defaults To remove all saved Wi-Fi and user data on the device you can select the “Re- store Default Settings”...

  • Page 83: Chapter 5: Opening And Configuring The Teradici Firmware Menu

    Chapter 5: Opening and Configuring the Teradici Firmware Menu Note: Teradici will continually revise their firmware. As a result, some screens are sub- ject to change. To configure the Teradici Firmware: From the Teradici main window, select Options in the upper left hand corner to open the Teradici Firmware Options menu.

  • Page 84: Assigning A Static Ip Address

    Note: For advanced Teradici firmware options, refer to the PCoIP Zero Client and Host Administrator Guide, downloadable from teradici.com Press OK when done with the configuration. Press the Connect button to establish your PCoIP session. Note: You can also Press the Power button to Connect and Disconnect from a remote session.

  • Page 85: Chapter 6: Making Remote Connections

    Chapter 6: Making Remote Connections You can connect to a remote machine using the Teradici firmware. Basic directions are included below, but you can find more detailed information in the Teradici PCoIP Zero Client and Host Administrator Guide.* Connecting to Remote Machines with Teradici Host Cards To set up a remote connection between your notebook and a remote machine, you need an enterprise-level NAT device in both the source and destination networks.

  • Page 86: Chapter 7: Using The Cirrus Lt Web Interface

    Chapter 7: Using the Cirrus LT Web Interface There are two purposes to using the Cirrus LT Web Interface. The first is to recover the Admin Password. The second is to update the Firmware. Downloading and Logging Onto the Cirrus LT Web Interface Downloading You can find the downloads for the Cirrus LT by going to •...

  • Page 87: Logging On

    Logging On Open a browser on the PC and type the IP Address plus the port 8081 into the address bar. In the example shown below, it is https://192.168.2.146:8081 You will be asked to type in the admin user name and password. By de- fault this is user name of “admin”...

  • Page 88: Admin Password Recovery

    Admin Password Recovery If you forget the Cirrus LT admin password, call the NCS Help Desk 1-888-RING-NCS (746-4627), and press Option #4. Make sure you have the Serial Number of the unit in question. The NCS Help Desk will send you a recovery file that you will use. Download the file (be sure to note the location you downloaded, you will need it for later.
  • Page 89 Choose File to Locate the recovery file and select the file that the NCS Help Desk sent you and you downloaded. Upload file. The Cirrus LT will restart automatically The password has been changed back to default “password”. Cirrus LT User Manual-1.2d-062515...

  • Page 90: Updating The Firmware

    Updating the Firmware To update the firmware on your Cirrus LT first you will need the following: • The Cirrus LT • Latest firmware file downloaded from NCS Website • PC/notebook on same network as the Cirrus LT to be updated OR access to the Cirrus LT Management Console.
  • Page 91 Once you know the IP Address of the Cirrus LT unit to upgrade, you need to then go to the PC that you will be upgrading from. Refer to the previous sec- tions ‘Downloading’ and ‘Logging On’ of this chapter, ‘Chapter 7: Using the Cirrus LT Web Interface’.
  • Page 92 Note: if you are updating a unit that is connected via wireless, you won’t get as much information back from the unit as you will if it is wired.   NOTE: This progress bar will only be displayed on the LCD of the note- book.
  • Page 93 If you would like to confirm that the firmware has been upgraded successfully, you can check the firmware version in the NCS OSM under Administrator > System Information > Firmware Version. You will be asked to type in the admin user name and password. By default this is user name of “admin”...

  • Page 94: Chapter 8: Accessing The Cirrus Lt

    Chapter 8: Accessing the Cirrus LT Management Console The management console allows you to manage all the Cirrus LT units on your network and do various tasks like uploading firmware to multiple units, send groups of units cer- tain Wi-Fi settings, etc. There is a separate user manual for this Management Console to describe all the various features it has.
  • Page 95 The following window will open up. You may find it convenient to keep it minimized. Open the Google Chrome browser. Type “https://localhost:444” into the browser’s address field, as shown below. Click on Advanced, as shown below. Cirrus LT User Manual-1.2d-062515...
  • Page 96 Click on Proceed to localhost (unsafe), as shown below. You will be asked to type in the admin user name and password. By default the user name is “admin” and the password is “password”. Then click the “Log In” button, as shown below. Cirrus LT User Manual-1.2d-062515...
  • Page 97 The Management Console Screen will then appear, as shown below. You are now ready to manage your Company’s Cirrus LT devices. Cirrus LT User Manual-1.2d-062515...

  • Page 98: Chapter 9: How To Load And Unload Certificates On The Cirrus Lt

    Chapter 9: How to Load and Unload Certifi- cates on the Cirrus LT In order to load a certificate onto the Cirrus LT, you will need the following: • Cirrus LT Firmware 1.1.0 or newer • Mobile Zero Client Management Console 0.26C or newer •...
  • Page 99 Click on Discover under the Control Tab. Note: You will need to enter the IP address range to detect the devices you want to add the software certificates to. Click the Apply Found Devices to the Device List button as shown below. Cirrus LT User Manual-1.2d-062515...
  • Page 100 Navigate to the Devices Tab and use the check box to select the unit you want to update, as shown below. Note: You can select multiple units to update simultaneously by selecting the relevant check boxes as needed. Navigate to the Control Tab, then locate the Security Certificates Bar, as shown below.
  • Page 101 Browse to the location of the certificates and select the certificate. Select the Certificate Type. You may also name the certificate (anything you wish, or in accordance with your Company’s naming conventions) so it will be uniquely identifiable, but this is optional. The sample certificate name shown below is “Sample_Certifi- cate_Name1234”.
  • Page 102 Click the Upload Certificate To Selected Devices button, as shown below. A pop-up window will then appear, as shown below. Click “OK” to confirm the operation. If the certificate uploads successfully, you will see the following pop-up win- dow. Click “OK”. Cirrus LT User Manual-1.2d-062515...
  • Page 103 Go back to the Devices Tab. Under the Last Operation Column, confirm the selected device’s status displays the “apply_certificate successful” message, as shown below. Note: If you are unsuccessful, go back to Step #6 and try again. You may also want to verify that the certificate was successfully applied to the selected devices on the Cirrus LT Console.
  • Page 104 Confirm the certificate is there, as shown below. Cirrus LT User Manual-1.2d-062515...

  • Page 105: Unloading A Certificate

    Unloading a Certificate In order to unload certificates: Follow steps #1-6 in the previous section of this chapter, ‘Loading a Certifi- cate’, to access this screen under the Security Certificates bar. Make sure the devices you want to remove the certificates from have been selected in the Devices tab.
  • Page 106 If the certificate uploads successfully, you will see the following pop-up win- dow. Click “OK”. Go back to the Devices Tab. Under the Last Operation Column, confirm the selected device’s status displays the “remove_certificate successful” message, as shown below. Note: If you are unsuccessful, go back to Step #3 and try again. Cirrus LT User Manual-1.2d-062515...

  • Page 107: Chapter 10: Configuring Advanced Wi-Fi Roaming

    Chapter 10: Configuring Advanced Wi-Fi Roaming If you are using Cirrus LT in an environment that has one large Wi-Fi network with many Access Points (APs) and you expect the Cirrus LT to quickly roam from one AP to the next within the same Wi-Fi network (with same SSID) and it isn’t; then you will need to configure Enhanced Roaming on the Cirrus LT.
  • Page 108 Click the box next to Enhanced Roaming. When the green ‘check mark’ is selected, Enhanced Roaming will be enabled. To disable Enhanced Roaming from the OSM Main Menu: Click on Network > Wi-Fi. Click the box next to Enhanced Roaming. When the gray ‘X’ is selected, Enhanced Roaming will be disabled.

  • Page 109: Configuring Enhanced Roaming Via The Management Console (Mc)

    Configuring Enhanced Roaming via the Management Console (MC) To change the roaming aggressiveness setting you will need to first Open the Management Console – It is assumed you already have some basic knowledge of the MC. It is assumed you already have some basic knowledge of the MC. If you haven’t already installed the and logged in to the Management Console, do so now.
  • Page 110 Click on Discover under the Control Tab. Note: You will need to enter the IP address range to detect the devices on which you want to change enhanced roaming aggressiveness on. Click the Apply Found Devices to the Device List button. Cirrus LT User Manual-1.2d-062515...
  • Page 111 Navigate to the Devices Tab and select the unit (by ticking the checkbox) you wish to configure, as shown below. Note: You can select multiple units to update simultaneously by selecting the relevant check boxes as needed. Once you add the detected devices to the Devices tab, click on the Serial Number to drill down into the device details.
  • Page 112 The Device Details of the selected device will then appear (please note that the Device Details table has been repositioned for the screenshot. The actual placement of the Device Details table in the Management Con- sole may vary), as shown below. Cirrus LT User Manual-1.2d-062515...
  • Page 113 Scroll to the bottom of the Device Details table and you will see a slider labeled Wi-Fi Aggressiveness. Click the small check mark next to the slider then you can adjust this set- ting to any –RSSI value from -50 to -90 RSSI. This is the value at which the Cirrus LT will scan the network for any other APs out there with a better/higher signal strength.
  • Page 114 Another parameter when roaming is the number of Wi-Fi channels being used in the Wi-Fi environment. In a typical 2.4 GHz Wi-Fi environment administrators will use channels 1, 6, and 11 since these do not overlap. If you specify the channels to scan and limit the number of channels used in a Wi-Fi environment you will see faster roaming from one AP to another.

  • Page 115: Chapter 11: Troubleshooting

    Chapter 11: Troubleshooting In the event of a failure, please call NCS Help Desk. The first thing to try to remedy any issue is to restart the machine by pressing and holding the power button for 5 seconds to force a hard power cycle. The quality of end user experience with this product is highly dependent on network bandwidth, latency and jitter.
  • Page 116 • I am unable to use the Smart Card Reader in my VMware Virtual Machine. What should I do? During the VMWare View Agent installation, you must enable the support for PCoIP Smart card. It is disabled by default – see below screenshot. •...

  • Page 117: Conflicts Between Teradici And Ncs Firmware

    • When using the webcam, I get poor video performance. Can I improve this some- how? Unfortunately, when using the webcam, performance can be limited by the Teradici processor with slower USB connection speeds back to the remote host. USB 1.1 con- nection speeds are used, and therefore this webcam is highly susceptible to network bandwidth.

  • Page 118: Chapter 12: Wake-On-Lan (Wol)

    Chapter 12: Wake-on-LAN (WOL) The Wake-on-LAN feature allows you to wake your notebook from a low power state by sending a wake-up network packet to the network from either a third party software or the NCS Cirrus LT management console. To configure the Wake-on-LAN (WOL) feature: •...

  • Page 119: Ncs Help

    NCS Help To access information about your system from the NCS website go to: http://www.ncst. com. If you have any specific questions about your system, contact NCS Customer Service at 1 (888) RING NCS (746-4627). NCS Customer Service is available Monday through Friday, 8 a.m.

  • Page 120: Appendix: Specifications

    Appendix: Specifications Processor Teradici PCoIP Processor Tera2321 Storage N/A - No local storage Memory 512MB DDR3 Display 14” HD 16:9 LCD, 1366x768 with Anti-Glare, LED-Backlight 50Mpps (VDI) Imaging Performance 130Mpps (Workstation)* Integrated Realtek High Definition Audio Subsys- Audio tem with Two 1.5W Built-in Speakers Integrated Realtek 10/11/1000Mb Base-TX Ethernet LAN Networking Optional Ralink 802.11 a/b/g/n 3T3R 450mbps Wireless LAN...

  • Page 121: Appendix: Regulatory And Legal Information

    Appendix: Regulatory and Legal Information FCC Compliance Information This device complies with part 15 of the FCC Rules. Operation is subject to the fol- lowing two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 122: Notice

    Notice NCS may make changes to specifications and product descriptions at any time and without notice. The information in this manual is furnished for informational use only and is subject to change without notice. NCS assumes no responsibility or liability for any errors or inaccuracies that may appear in this document or any soft- ware that may be provided in association with this document.
  • Page 123 • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio TV technician for help. Notice: The changes or modifications not expressly approved by the party respon- sible for compliance could void the user’s authority to operate the equivalent.

  • Page 124: Fcc Test Report

    FCC Test Report Cirrus LT User Manual-1.2d-062515...

Table of Contents