A Password Problem - Lenovo ThinkPad Z61e Troubleshooting Manual
Lenovo thinkpad notebook pc models z61e, z61m, z61t service and troubleshooting guide
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Also See for ThinkPad Z61e:
- Hardware maintenance manual (178 pages) ,
- Service and troubleshooting manual (94 pages) ,
- Dizüstü bilgisayar tanıtma ve kullanma kılavuzu (88 pages)
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Solving computer problems
Problem:
When I turn on the machine, nothing appears on the screen, but I hear two or more
beeps.
Solution:
Make sure that the memory card is installed correctly. If it is, but the screen is still blank,
and you hear five beeps, have the computer serviced.
If you hear 4 cycles of 4 beeps each, the Security Chip has a problem. Have the
computer serviced.
Problem:
When I turn on the machine, only a white pointer appears on a blank screen.
Solution:
Reinstall your operating system (see Chapter 4, Recovery options), and turn on the
computer. If you still see only the pointer on the screen, have the computer serviced.
Problem:
My screen goes blank while the computer is on.
Your screen saver or power management may be enabled. Move the TrackPoint or press
Solution:
a key to exit the screen saver, or press the power switch to resume from standby or
hibernation.
A password problem
Problem:
I forgot my password.
Solution:
If you have registered your computer for Password Reset Service, and you forgot your
power-on or hard disk password, you can reset it by pressing the ThinkVantage button
at the password prompt.
v If you cannot reset your power-on password, you must take your computer to a
Lenovo authorized servicer or a marketing representative to have the password
canceled.
v If you cannot reset your hard disk password, Lenovo authorized servicer cannot reset
your password or recover data from the hard disk. You must take your computer to a
Lenovo authorized servicer or a marketing representative to have the hard disk drive
replaced. Proof of purchase is required, and a fee will be charged for parts and
service.
If you forgot your supervisor password, Lenovo authorized servicer cannot reset your
password. You must take your computer to a Lenovo authorized servicer or a marketing
representative to have the system board replaced. Proof of purchase is required, and a
fee will be charged for parts and service.
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ThinkPad
Z61 Service and Troubleshooting Guide
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