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Backup cannot be made.
Make sure that:
• You are not using a Windows operating system.
• There is not enough space to store the backup data. You will need to free more hard disk drive space on
your system partition (C drive).
Fail to restore system partition to factory default.
The system partition, such as the partition size or the drive capacity of C, has been modified.
A password problem
Print these instructions now and keep them with your computer for reference later.
I forgot my password.
Do any of the following:
• If you forget your user password, you must take your computer to a Lenovo authorized servicer or a
marketing representative to have the password changed.
• If you forget your hard disk drive password, a Lenovo authorized servicer cannot reset your password or
recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee
will be charged for parts and service.
• If you forget your supervisor password, a Lenovo authorized service provider cannot reset your password.
You must take your computer to a Lenovo authorized servicer or a marketing representative to have the
system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
A sound problem
Print these instructions now and keep them with your computer for reference later.
No sound can be heard from the speaker even when the volume is turned up.
Make sure that:
• The mute function is off.
• The headphone jack is not used.
• Speakers are selected as the playback device.
Other problems
Print these instructions now and keep them with your computer for reference later.
Your computer does not respond.
Do either of the following:
• To turn off your computer, press and hold the power button for 4 seconds or more.
• Your computer might lock when it enters sleep mode during a communication operation. Disable the
sleep timer when you are working on the network.
The computer does not start from a device you want.
Do the following:
1. Check the settings under Start ➙ Boot menu of BIOS. Make sure that the Boot Priority Order option
starts from the device you want.
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User Guide
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