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Gateway ALR 9250R User Manual

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Gateway
ALR 9250R
User's Guide
Part #8504180
A MAN SYS US 9250R USR GDE R0
4/99

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  • Page 1 Gateway ALR 9250R User’s Guide Part #8504180 A MAN SYS US 9250R USR GDE R0 4/99...
  • Page 2 This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway 2000. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.

  • Page 3: Table Of Contents

    Contents Preface ..................vii Conventions used in this guide ............viii Safety instructions .................. ix Additional information sources ............. xi Chapter 1: Getting Started ............1 System access ..................2 Static electricity precautions ............2 Opening the system ................2 Closing the system................
  • Page 4 Chapter 4: BIOS Setup ............77 Introduction................... 78 Using BIOS Setup................. 79 If you cannot access Setup............. 80 Starting BIOS Setup ..............80 Setup key commands..............81 Special display items ..............81 Main menu ..................82 ii Gateway ALR 9250R User’s Guide...
  • Page 5 Advanced menu................84 Security menu................. 89 Server menu..................90 Boot menu..................92 Exit menu..................94 Upgrading the BIOS................95 Preparing for the upgrade............... 95 Upgrading the BIOS............... 97 Recovering the BIOS ..............98 Changing the BIOS language ............99 Chapter 5: The Server Setup Utility ........101 Introduction..................
  • Page 6 Appendix B: Regulatory Compliance Statements ....181 Acronyms and abbreviations.............. 182 Terms and definitions ................. 186 FCC notice................... 189 Industry Canada notice ............... 190 CE notice..................... 190 VCCI notice ..................191 Australia/New Zealand notice............191 iv Gateway ALR 9250R User’s Guide...
  • Page 7 Index ..................193 Contents v...
  • Page 8 Gateway ALR 9250R User’s Guide...

  • Page 9: Preface

    Preface Conventions used in this guide ......viii Safety instructions ..........ix Additional information sources......xi...

  • Page 10: Conventions Used In This Guide

    A warning indicates the possibility of per- Warning! sonal injury. An important notifies you of an important Important! point or an essential step which may pre- vent the system or process from working. viii Gateway ALR 9250R User’s Guide...

  • Page 11: Safety Instructions

    Safety instructions Observe the following safety instructions when using your system: Warning! Do not attempt to service • Follow all instructions marked on the system and in the the system yourself except as explained elsewhere in documentation. the system documentation. •...
  • Page 12 Liquid has been spilled into the system. • The system does not operate properly when the operating instructions are followed. • The system was dropped or the cabinet is damaged. • The system’s performance changes. Gateway ALR 9250R User’s Guide...

  • Page 13: Additional Information Sources

    Additional information sources Along with this manual, you can find additional information by using the Gateway Support Center Access the Gateway Support Center at www.gateway.com/support to access information about your system or other Gateway products. Some types of information you can access are: •...
  • Page 14 Gateway ALR 9250R User’s Guide...

  • Page 15: Chapter 1: Getting Started

    Chapter 1: Getting Started System access ............2 Static electricity precautions ......2 Opening the system .......... 2 Closing the system..........5 Installing the CPU drawer........7 Inspecting the contents ........7 Installing the CPU drawer in the rack....8 Connecting peripherals........

  • Page 16: System Access

    Follow the to the system. instructions specific to the task you want to accomplish as indicated in each section. Gateway ALR 9250R User’s Guide...
  • Page 17 Opening the top cover The top cover is hinged so you can open it to access the internal components without removing it entirely. To open the top cover Power down the system. While observing the static electricity precautions on page 2, turn each of the three slotted retainers 90 degrees counterclockwise.

  • Page 18: Removing The Top Cover

    Remove the three screws from each side of the top cover and the four screws from the back of the top cover. See the illustration Removing the Top Cover below. Top cover Slotted retainers Removing the Top Cover Remove the top cover. Gateway ALR 9250R User’s Guide...

  • Page 19: Closing The System

    Closing the system Before closing the system, verify that all connectors and boards are properly installed and firmly seated. Reinstalling the top cover After you have completed the procedures involving the back portion of the drawer, replace the top cover. To replace the top cover Position the top cover on the chassis, aligning the three holes on each side and four holes in back.
  • Page 20 Replace the screws removed when the top cover was removed (three on each side and four in back). Turn the three slotted retainers 90 degrees clockwise to secure the front portion of the top cover in place. Gateway ALR 9250R User’s Guide...

  • Page 21: Installing The Cpu Drawer

    Installing the CPU drawer If the rails have not been mounted on the processor drawer at the factory, you must install them. The brackets must be installed in the rack. Requirements for installation of the drawer are listed below. • This CPU drawer is an 4U system, meaning that it requires 7 Note: vertical inches (1.75"...

  • Page 22: Installing The Cpu Drawer In The Rack

    Mount the side rails on the system chassis with the twelve screws provided. See the illustration Mounting the Side Rails below. The retention clips should go toward the rear of the cabinet. Retention clips Mounting the Side Rails Gateway ALR 9250R User’s Guide...
  • Page 23 Position the 4U drawer template in the cabinet/rack so that the side matches the corresponding side you wish to install. Mark the screw hole locations on the vertical mounting strips in the cabinet, as shown on the template. The marks will locate the mounting holes of the rail brackets and front panel.
  • Page 24 Pull the inner cabinet mounting rails (in the cabinet) all the way help when trying to mount forward until the retaining latches lock the rails in the “out” position. the drawer into the cabinet. Gateway ALR 9250R User’s Guide...
  • Page 25 Lift the CPU drawer to the same height as the mounting rails and align the rails on the drawer with the cabinet mounting rails. Insert the side rails on the CPU drawer into the cabinet mounting rails and push the drawer evenly into the cabinet until the latches on the drawer rails lock.

  • Page 26: Connecting Peripherals

    Refer to “Connecting Peripherals” on page 13 and the following procedures when connecting optional peripherals to your system. To connect peripherals Power off all drawers and devices in the cabinet prior to attaching any of the system drawer cables. Gateway ALR 9250R User’s Guide...
  • Page 27 Verify that the system drawer power switch is in the OFF position. Connect controller and data cables to their respective devices as appropriate (for example, SCSI cables to a storage drawer, or parallel cables to a printer, etc.) See the illustration Connecting Peripherals below.

  • Page 28: Using An Autoswitcher

    Keyboard Keyboard Keyboard and mouse tray 4/8 autoswitcher To monitor Video SCSI channel printer AutoDAT backup drawer SCSI channel 2 SCSI channel 1 To power source CPU drawer #2 Storage drawer Connecting to an AutoSwitcher Gateway ALR 9250R User’s Guide...

  • Page 29: Powering Up The System

    Powering up the system Warning! Lift the plastic cover over the power switch on the front panel and press it, The top cover must be and the green LED immediately beside the power switch turns on. closed and secured while the system is running.

  • Page 30: Verifying Your Configuration

    To install a cable retractor Position the cable retractor to the rear side of the cabinet so that the mounting holes on both retractor and cabinet are aligned. Gateway ALR 9250R User’s Guide...
  • Page 31 Using two screws, secure the cable retractor to the mounting holes on the rear of the system drawer. See the illustration Installing a Cable Retractor below. Cable Retractor Installing a Cable Retractor Dressing the cables Placing the cables in the cable retractor and ensuring that none are pinched or streched is the final step in the installation process.
  • Page 32 Route the cables to their destinations and secure with tie wraps as required. If necessary, bundle and secure excess cable with a tie wrap to keep it out of the way. Gateway ALR 9250R User’s Guide...
  • Page 33 Securing the system Because of the nature of the rack system, primary physical security is provided by the cabinet itself. The security procedures specified below are in addition to any site security required. To secure the system Close the rear door of the system cabinet and lock it if desired. Push the system drawer back until its front panel presses against the vertical mounting rails in the cabinet.
  • Page 34 Gateway ALR 9250R User’s Guide...

  • Page 35: Chapter 2: System Features

    Chapter 2: System Features Basic architecture ..........22 Front panel ............. 23 Dual redundant 400-Watt power supplies..23 Switches............24 3.5-inch diskette drive ........24 CD-ROM drive..........24 Storage bays............ 24 LED indicators..........25 Rear panel .............. 26 Power connectors ........... 26 I/O ports ............

  • Page 36: Basic Architecture

    RAC-400 (110V or 220V AC) Power Supply Subsystem with dual redundant, hot swappable 400 Watt power supplies • Intel upgradable Flash BIOS, year 2000 ready • N+1 cooling for system reliability The system board is the main interface between the processor, memory, and peripherals. Gateway ALR 9250R User’s Guide...

  • Page 37: Front Panel

    Front panel The front panel provides controls to support system maintenance and provides access to removable media drives. See the illustration Front Panel below for the locations of the front panel features. Front Panel Power supply on/off switches System reset switch Power supply voltage selection switches H Power supply fault reset switch 5.25-inch drive bay...

  • Page 38: Switches

    One 3.5-inch internal device: one internal mounting bracket is provided for the installation of a fixed media device. • Three 5.25-inch front accessible bays that support 5.25-inch devices or 3.5-inch devices with special mounting bracket. Gateway ALR 9250R User’s Guide...

  • Page 39: Led Indicators

    • One front accessible slim-line 1.44-MB 3.5-Inch diskette drive and one front accessible slim-line CD-ROM drive are bracketed together and installed above the 5.25-inch drive bays. • Optional RAID cage, that supports up to three 3.5-inch Single Connector Attachment (SCA) drives. The RAID cage occupies the 5.25-inch drive bays when installed.

  • Page 40: Rear Panel

    Using the power cables supplied with the system, connect each of the power supplies into a separate wall outlet or plug strip. Gateway ALR 9250R User’s Guide...

  • Page 41: I/O Ports

    I/O ports The system supports the standard I/O ports as described in the table Back Panel I/O Ports below below. Back Panel I/O Ports Note: If your mouse has a mini- Port Definition DIN connector, you must Serial Ports 1 These are high speed serial ports which use the First-In- connect it to the Mouse and 2...

  • Page 42: System Board

    USB external connector ISA slot VRM connector for processor 4 PCI slots B4 (top), B3, B2, B1, A3, and A2 VRM connector for processors 4 & 3 Memory module connector VRM connector for processor 3 Gateway ALR 9250R User’s Guide...

  • Page 43: Drive Controllers And Connectors

    VRM connector for processor 2 IDE connector VRM connector for processors 1 & 2 Diskette drive connector VRM connector for processor 1 Auxiliary power connector Processor 1 Slot 2 connector USB internal connector Main power connector, primary SMBus connector Processor 2 Slot 2 connector F16 expansion connector Processor 3 Slot 2 connector Narrow SCSI connector...
  • Page 44 The diskette drive controller and connector on the system board can support up to two diskette drives of 1.44-MB and 2.88-MB formats. This connector is connected to the auxiliary board on the back of the cobracketted slim-line diskette/CD-ROM drives via a 34-wire ribbon cable. Gateway ALR 9250R User’s Guide...

  • Page 45: System Jumpers

    System jumpers These jumpers allow you to set certain characteristics of the system. Do not change any jumper unless it is necessary to configure the system. There may be additional jumpers on the system board. These jumpers are reserved and should not be changed. In some cases, changing the settings of reserved jumpers can cause damage to the system board.

  • Page 46: Miscellaneous Connectors

    LED and a small LED/switch board that supports the hard drive activity LED, the power supply fault LED, the system reset switch, and the power supply fault reset switch. Gateway ALR 9250R User’s Guide...

  • Page 47: Expansion Slot Connectors

    USB internal connector This connector allows you to connect internal devices that use the USB interface to the USB controller on the system board. This connector is not used in this configuration. Lithium battery socket Holds the battery that provides power to maintain the CMOS memory when the system is turned off or unplugged.

  • Page 48: Memory Module Connector

    (SEL). These events include overtemperature and overvoltage conditions, fan failure, or chassis intrusion. While monitoring, the BMC maintains the nonvolatile sensor data record repository (SDRR), from which run-time information can be retrieved. The BMC provides an ISA Gateway ALR 9250R User’s Guide...
  • Page 49 host interface to SDRR information, so software running on the server can poll and retrieve the current status of the hardware. A shared register interface is defined for this purpose. SEL contents can be retrieved after system failure for analysis by field service personnel using system management tools like Intel ®...

  • Page 50: Back Panel I/O Connectors

    Back panel I/O connectors The back panel supports the standard array of I/O connectors. These connectors are described in the paragraphs below. Gateway ALR 9250R User’s Guide...

  • Page 51: Serial Port Connectors

    Video port connector The onboard, integrated Cirrus Logic CL-GD5480 64-bit VGA chip contains an SVGA controller that is fully compatible with the VGA video standard. The system board provides 2 MB of 10 ns onboard video memory. The video controller supports pixel resolutions of up to 1600 x 1200 and up to 16.7 M colors.

  • Page 52: Processors And Related Connectors

    SEC cartridge. The first VRM is dedicated to a single processor and provides the correct power to the processor core. The second VRM provides power to the integrated second-level cache and can Gateway ALR 9250R User’s Guide...
  • Page 53 support the cache on two SEC cartridges. Therefore each processor requires 1.5 VRMs. See the table Processors and Associated VRMs below for the allowed processor and VRM configurations. Processors and Associated VRMs Processor VRM Function Installed Installed Processor 1 VRM 1 Powers the processor core for processor 1 VRM 2 Powers the second-level cache for processors 1 and 2...

  • Page 54: Power Connectors

    The primary power connectors provide the majority of the power to the system board. These connectors are designed to accommodate the power supply installed in the system. Auxiliary power connector The auxiliary power connector provides for the connection of an additional power source. Gateway ALR 9250R User’s Guide...

  • Page 55: Operating Systems

    Operating systems The Gateway ALR 9250R is compliant with the Intel MP Specification V1.1 or V1.4 (BIOS-selectable). The following operating systems support symmetrical multiprocessing (SMP): • Novell NetWare 4.1 and 5.0 • SCO UNIX Open Server 5.xx • UnixWare 7.0.1 •...
  • Page 56 Gateway ALR 9250R User’s Guide...

  • Page 57: Chapter 3: Components

    Chapter 3: Components Introduction............44 Processors .............. 44 Replacing the processor ......... 44 Installing another processor ......48 Installing a VRM ..........52 Memory..............54 DIMM installation sequence......55 System memory addressing ......55 Memory configuration ........56 Removing the memory module ..... 56 Removing DIMMs.........

  • Page 58: Introduction

    For the latest details on the availability of the upgrade kits, contact one of assembly. the sources listed in the Assistance Resources document shipped with the server. To Replace the Processor Turn off the system and disconnect all the power cords. Gateway ALR 9250R User’s Guide...
  • Page 59 Open the case, observing the static electricity precautions in “Static electricity precautions” on page 2. Wear an anti-static wristband grounded to the system chassis and place processors on a grounded, static-free surface or conductive foam pad. With your thumb on the face of the retention module bracket, wrap your index finger around the tab protruding from the right edge of the bracket.
  • Page 60 Orient the SEC cartridge so that the heat sink faces away from the center of the system board. If you are installing a termination card assembly, orient it so that the side with the label faces toward the center of the system board. Gateway ALR 9250R User’s Guide...
  • Page 61 With the tabs at the top of the SEC cartridge completely open (pulled outward, away from the center of the cartridge), slide the cartridge into the guide rails of the retention module. The triangular ends of the tabs fit into the entrance to the guide rails. See the illustration Installing a New Processor below.

  • Page 62: Installing Another Processor

    Assistance Resources document shipped with the termination board server. assembly. To Install a Second Processor Turn off the system and disconnect the power cord. Open the case, observing the static electricity precautions in “Static electricity precautions” on page 2. Gateway ALR 9250R User’s Guide...
  • Page 63 Wear an anti-static wristband grounded to the system chassis and place processors on a grounded, static-free surface or conductive foam pad. Remove the termination card in the lowest numbered empty processor slot. (Processor slots are numbered from the edge of the system board toward the center of the board.) With your thumb on the face of the retention module bracket, wrap your index finger around the tab protruding from the right edge of the bracket.
  • Page 64 Slide the termination module straight away from the system board, out of the retention module. Put it on a piece of conductive foam and store it in an antistatic package. Remove the processor cartridge from its protective wrapping. Gateway ALR 9250R User’s Guide...
  • Page 65 Orient the SEC. cartridge so that the heat sink faces away from the center of the system board. With the tabs at the top of the SEC. cartridge completely open (pulled outward, away from the center of the cartridge), slide the cartridge into the guide rails of the retention module.

  • Page 66: Installing A Vrm

    Remove the new VRM from its packaging. Note: Hold the new VRM over the VRM socket and verify that the pins on both VRM and socket are aligned. Both the VRM and the socket are keyed to prevent improper connection. Gateway ALR 9250R User’s Guide...
  • Page 67 Gently insert the new VRM into the socket and push in until it latches into place. See the illustration Installing a VRM below. Quick release tabs Installing a VRM Chapter 3: Components...

  • Page 68: Memory

    EDO DRAMs. The ECC used for the memory module is capable of correcting single-bit errors (SBEs) and detecting 100 percent of double- bit errors over one code word. Nibble error detection is also provided. Gateway ALR 9250R User’s Guide...

  • Page 69: Dimm Installation Sequence

    DIMM installation sequence You must install DIMMs in the correct order and in entire banks. All Note: DIMMs in the bank must be the same size and speed. DIMMs in other Each memory bank banks may differ in size. If you use slower DIMMs in another bank, all includes two DIMM sockets in each row of connectors.

  • Page 70: Memory Configuration

    See “Operating systems” on page 41 for memory size and requirements. To Remove the Memory Module Observe the safety and ESD precautions in “Static electricity precautions” on page 2. Remove the access cover (see “Opening the system” on page 2). Gateway ALR 9250R User’s Guide...
  • Page 71 Remove the memory module from the system board by pulling it gently from the drawer. See the illustration Removing the Memory Module below. Removing the Memory Module Place the module component-side up on a nonconductive, static-free surface. Chapter 3: Components...

  • Page 72: Removing Dimms

    Turn on the monitor and then the system. Run the SSU/BIOS Setup (see “Advanced chipset control submenu” on page 88 and “Resource configuration add-in” on page 109) to configure the system and to properly set up advanced memory attributes as required. Gateway ALR 9250R User’s Guide...

  • Page 73: Installing Dimms

    Installing DIMMs When adding and removing DIMMs, remember that DIMMs must be installed or removed by banks. Each bank consists of four DIMM sockets. All DIMMs in the bank must be installed and all must be of the same size and speed.

  • Page 74: Installing The Memory Module

    Installing the memory module Once you have installed any DIMMs that you want, you must re-install the memory module. To Install the Memory Module Observe the safety and ESD precautions in “Static electricity precautions” on page 2. Gateway ALR 9250R User’s Guide...
  • Page 75 Holding the memory module by its edges, align the module so its edge Caution! engages in the connector on the system board. See the illustration Installing the Memory Module below. The memory module is held in place by the 242-pin connector on the system board, the guide rail at the back of the electronics bay,...

  • Page 76: Expansion Cards

    Do not rest the board on any static-generating surface, such as carpeting. To Install an Expansion Card Open the system as previously described in “System access” on page 2. Locate an available expansion slot (ISA or PCI, as appropriate) on the system board. Gateway ALR 9250R User’s Guide...
  • Page 77 Use a Phillips screwdriver to remove the screw that secures the cover plate of the slot you have selected. Save the screw. See the illustration Installing an Expansion Card below. Installing an Expansion Card Insert the expansion card into the slot and push in until the card is firmly seated.

  • Page 78: Power Supply Modules

    Specific instructions should be provided by the operating system or utility software documentation. Turn off the power to the failed power supply module. You may leave the power to the other module on. Gateway ALR 9250R User’s Guide...
  • Page 79 Remove the two screws that secure the module to the chassis. See the illustration Replacing a Failed Power Supply Module below. Replacing a Failed Power Supply Module Take hold of the handles at the sides of the power supply module and pull it out of the chassis.

  • Page 80: Storage Bays

    Refer to the specific section that corresponds to the type of device you are installing. Internal 3.5-Inch Drive Mount Co-bracketted 3.5-Inch diskette/CDD-ROM drives (Installed) 400-Watt Hot-Swap Power Supplies Optional RAID Cage (2 SCSI drives) Additional Device Options Gateway ALR 9250R User’s Guide...

  • Page 81: 5.25-Inch Device

    5.25-inch device The processor drawer may contain up to three 5.25-inch devices. However, the optional RAID cage occupies these drive bays. Installing a 5.25-inch device Installing a 5.25-inch device requires opening the top cover to disconnect or connect the internal cables. If a 5.25-inch drive bay is available, you may need to remove a cover plate.

  • Page 82: 3.5-Inch Devices

    CD-ROM drive above the 5.25-inch drive bays. If the drawer includes the optional 3.5-inch RAID cage, it provides space for up to three 3.5-inch SCA-2 SCSI drives. You can install one 3.5-inch drive in the internal mounting bracket inside the drawer. Gateway ALR 9250R User’s Guide...
  • Page 83 Installing a 3.5-inch drive on the internal bracket The internal mounting bracket is attached to the right wall of the drawer. The drive mounted in this bracket is not accessable from the front of the system during normal operation. To Install a 3.5-inch Drive on the Internal Mounting Bracket Turn the system power off.

  • Page 84: Raid Cage (Optional)

    RAID 5, the system continues normal operations. You can replace the failed drive, and the system rebuilds its contents automatically on an equivalent replacement drive, without interrupting the operation of the system. Gateway ALR 9250R User’s Guide...
  • Page 85 For information on RAID components and available upgrade kits, contact Gateway Client Care. See the illustration RAID Cage Backplane below for the jumper locations on the RAID cage backplane. Termination (JP1) Power SCSI ID 2 (JP4) SCSI ID 3 (JP10) Delay start (JP9) Termination 68-pin SCSI...
  • Page 86 JP9, enables autostart. If you want the drives to delay their start, install a jumper block on JP9. In general, a system with more than three drives should use delayed start to prevent an overload at the power supply. Gateway ALR 9250R User’s Guide...
  • Page 87 Installing the RAID cage The optional RAID cage occupies all three of the 5.25-inch drive bays in the front of the drawer. If you install a RAID cage, you must remove all 5.25-inch devices except the slimline CD-ROM drive. To Install the RAID Cage Power down the system and disconnect the power cables.

  • Page 88: Connecting The Cables

    SCSI ID. Drives must be To Install Drives in the RAID Cage installed in ascending order starting from the bottom bay. Label the SCSI Channel and the SCSI ID numbers on the front of the drive. Gateway ALR 9250R User’s Guide...
  • Page 89 With the drive handle down (rotated away from the drive), align the drive rails with the rail guides at the top and bottom of the drive cage. Slide the drive all of the way into the drive bay until the handle begins to try to close.
  • Page 90 Install the new drive as described in “Installing the drives” on page 74. Use the software to notify the controller that the new drive is ready and to begin rebuilding the RAID on the new drive. Gateway ALR 9250R User’s Guide...

  • Page 91: Chapter 4: Bios Setup

    Chapter 4: BIOS Setup Introduction............78 Using BIOS Setup ..........79 If you cannot access Setup ......80 Starting BIOS Setup........80 Setup key commands........81 Special display items........81 Main menu............82 Advanced menu..........84 Security menu..........89 Server menu............ 90 Boot menu............

  • Page 92: Introduction

    Setup to enable it. Or, you can move the CMOS jumper on the system board from the default setting (protect CMOS memory) to the clear setting. Doing so allows most system configurations to boot. Then run BIOS Setup and the SSU to configure the system. Gateway ALR 9250R User’s Guide...

  • Page 93: Using Bios Setup

    Using BIOS Setup This section describes the BIOS Setup options. Use BIOS Setup to change the system configuration defaults. You can run BIOS Setup with or without an operating system present. BIOS Setup stores most of the configuration values in battery-backed CMOS. The rest of the values are stored in flash memory.

  • Page 94: If You Cannot Access Setup

    In a fourth condition, when CMOS/NVRAM has been corrupted, the system displays other messages, such as: Warning: cmos checksum invalid Warning: cmos time and date not set In this condition, the BIOS loads default values for CMOS and attempts to boot. Gateway ALR 9250R User’s Guide...

  • Page 95: Setup Key Commands

    Setup key commands A command bar at the bottom of the screen and the table below list the key commands available in Setup and what they do. See the table Setup Key Commands below. Setup Key Commands Function Key Command Get general help 1 or ←→...

  • Page 96: Main Menu

    Primary Master Enters submenu. Primary Slave Enters submenu. Keyboard Features Enters submenu. Language English (US) Selects which language the BIOS dis- Spanish plays. Note: Italian French Serial redirection does not German work with Kanji. Japanese (Kanji) Gateway ALR 9250R User’s Guide...
  • Page 97 Primary master and slave submenu In the table below, the features other than “Type” appear only for Type Auto, if a drive is detected. Primary Master and Slave Submenu Fields Field Options Description Type Auto Auto allows the system to attempt autodetection None of the drive type.

  • Page 98: Advanced Menu

    PCI Configuration Enters submenu. I/O Device Configura- Enters submenu. tion Use Multiprocessor Selects the version of the multiprocessor specifi- Specification cation to use. Some operating systems require version 1.1 for compatibility reasons. Gateway ALR 9250R User’s Guide...
  • Page 99 Advanced Menu Fields (Continued) Field Options Description Large Disk Access Applies to IDE drives only; refers to the method Mode used to access the drive. Most operating systems use logical block addressing (LBA); some use cylinder head sec- tor (CHS). To verify the correct method, consult the operating system documentation.
  • Page 100 OS Controlled is shown when the operat- Auto ing system controls the port. OS Controlled Base I/O Address Selects the base I/O address for COM port Interrupt IRQ 4 Selects the IRQ for COM port A. IRQ 3 Gateway ALR 9250R User’s Guide...
  • Page 101 I/O Device Configuration Submenu (Continued) Field Options Description Serial Port B Disabled Auto forces the BIOS to configure the port. Enabled OS Controlled is shown when the operat- Auto ing system controls the port. OS Controlled Mode Normal Selects the mode for COM port B. IrDA ASK-IR Base I/O Address...
  • Page 102 Informational field only. Configures the number of PXB0A Dwords that are prefetched on Memory Read Multiple commands. Read Prefetch for Informational field only. Configures the number of PXB0B Dwords that are prefetched on Memory Read Multiple commands. Gateway ALR 9250R User’s Guide...

  • Page 103: Security Menu

    Security menu You can make the selections listed in the table below on the Security Menu. Enabling the Supervisor Password field forces you to enter a password to access Setup. Passwords are not case sensitive. Security Menu Fields Field Options Description Administrator Clear...

  • Page 104: Server Menu

    Server Menu Fields Field Options Description System Management Enters submenu. Console Redirection Enters submenu. Processor Retest Instructs the BIOS to clear the historical proces- sor status and to retest all processors on the next boot. Gateway ALR 9250R User’s Guide...
  • Page 105 System management submenu The system management submenu provides eight fields that allow you to set system management characteristics. The table below lists the fields and the options for each. System Management Submenu Fields Field Options Description Enabled Server Manage- Disabled loads the Server Management Interrupt ment Mode Enabled...

  • Page 106: Boot Menu

    Maximum Number of Selects the maximum number of I O drives I2O Drives assigned a DOS drive letter. Message Timeout 1, 2, 8, 10, 50, All timeout values are multiplied by this num- Multiplier 100, 1000 ber. Gateway ALR 9250R User’s Guide...
  • Page 107 Boot device priority submenu The boot device priority submenu allows you to set the relative priority of boot devices. The device identified as priority one is the first device searched for boot data. If that device does not have boot data or is not ready, the system looks for boot data on the second priority device and so on.

  • Page 108: Exit Menu

    Exits leaving NVRAM unmodified and continues POST. You are prompted if any of the Setup fields were modi- fied. Load Setup Defaults Loads the default values for all Setup items. Load Custom Defaults Loads the settings from custom defaults. Gateway ALR 9250R User’s Guide...

  • Page 109: Upgrading The Bios

    Upgrading the BIOS Upgraded BIOS code is made available periodically. You should check the website regularly, especially if you have a problem with the server that is running BIOS Setup. Preparing for the upgrade Before you upgrade the BIOS, prepare for the upgrade by recording the current BIOS settings, obtaining the upgrade utility, and making a copy of the current BIOS.
  • Page 110 Copy the BIOS upgrade file to a temporary directory on your hard disk. From the C:\ prompt, change to the temporary directory. To extract the file, type the name of the BIOS upgrade file, for example: 10006BI1.EXE Gateway ALR 9250R User’s Guide...

  • Page 111: Upgrading The Bios

    Press . The extracted file contains the following files: NTER LICENSE.TXT README.TXT BIOS.EXE Read the LICENSE.TXT file, which contains the software license agreement, and the README.TXT file, which contains the instructions for the BIOS upgrade. Insert the bootable diskette into drive A. To extract the BIOS.EXE file to the diskette, change to the temporary directory that holds the BIOS.EXE file and type: BIOS A:...

  • Page 112: Recovering The Bios

    178. After performing the procedure, leave the upgrade listening to the speaker and disk in drive A and turn on the server, then continue with the BIOS upgrade looking at the diskette drive (see “Upgrading the BIOS” on page 95). LED. Gateway ALR 9250R User’s Guide...

  • Page 113: Changing The Bios Language

    Changing the BIOS language You can use the BIOS upgrade utility to change the language the BIOS displays. Use a bootable diskette containing the flash utility and language files (see “Creating the BIOS upgrade diskette” on page 96). To Change the BIOS Language Boot the computer with the bootable diskette in drive A.
  • Page 114 Gateway ALR 9250R User’s Guide...

  • Page 115: Chapter 5: The Server Setup Utility

    Chapter 5: The Server Setup Utility Introduction............102 Using the Server Setup Utility ......103 When to run the SSU........104 Running the SSU ..........105 Customizing the SSU .......... 107 Launching a task..........108 SSU add-ins ............109 Resource configuration add-in..... 109 Multiboot options add-in......

  • Page 116: Introduction

    Run the SSU from a set DOS-bootable diskettes. See “Using the Server Setup Utility” on page 103 to make a set of SSU diskettes. Information entered via the SSU overrides information entered via BIOS Setup. Gateway ALR 9250R User’s Guide...

  • Page 117: Using The Server Setup Utility

    Using the Server Setup Utility The server setup utility (SSU) is an advanced utility that allows you to configure many of the advanced features of the server. It is provided on a CD-ROM shipped with the server. Some of the functions of the BIOS Setup utility are also provided in the SSU, in these instances, the SSU overrides the BIOS Setup utility.

  • Page 118: When To Run The Ssu

    If your diskette drive is disabled or improperly configured, you must use the flash-resident Setup utility to enable it so you can use the SSU. If necessary, disable the drive after exiting the SSU. Information entered using the SSU overrides any entered using BIOS Setup. Gateway ALR 9250R User’s Guide...

  • Page 119: Running The Ssu

    Running the SSU The SSU can be run either locally (directly on the server you are configuring) or remotely (on a workstation connected to the server you are configuring through the network). Running the SSU.BAT file starts the SSU. If the server boots directly from the SSU media, the SSU.BAT file runs automatically.
  • Page 120 NTER The message: Please wait while the Application Framework loads..appears. When the main window of the SSU appears, you can customize the user interface (UI) before continuing. See “Customizing the SSU” on page 107. Gateway ALR 9250R User’s Guide...

  • Page 121: Customizing The Ssu

    Customizing the SSU You can customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. Use these four user-customizable settings: •...

  • Page 122: Launching A Task

    Available Tasks • Highlight the task name, and click • Use the tab and arrow keys to highlight the desired button, and press the spacebar or NTER Gateway ALR 9250R User’s Guide...

  • Page 123: Ssu Add-Ins

    SSU add-ins There are several add-in modules for the SSU. The SSU add-ins include: • Resource configuration add-in • Multiboot options add-in • Security add-in • System event log viewer add-in • Sensor data record manager add-in • Field replaceable unit manager add-in You may not need all of the add-ins for normal operation.
  • Page 124 To Define an ISA Board To add or remove ISA board resources, click on the appropriate resource buttons, select the desired value, and click Remove Gateway ALR 9250R User’s Guide...
  • Page 125 After you complete the necessary information, click Save To edit a board, click to retrieve the board information. After Load making changes, click Save To create a board, click To remove a current definition of a board, click Delete Adding and removing ISA boards Adding and removing boards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the boards.
  • Page 126 This information is useful if a conflict occurs. Devices can be organized according to the resources you want to examine using the options in the Resource section of the screen. The resource information can also be written to a plain text file through this window. Gateway ALR 9250R User’s Guide...

  • Page 127: Multiboot Options Add-In

    Multiboot options add-in In this window, you can change the boot priority of a device. To Change the Boot Priority of a Device Select a device. Press to move the device up in the list (higher priority). Press move it down. Security add-in In this window, you can set the User and Administrator passwords and security options.

  • Page 128: Security Options

    Video Blanking: turns off the video when the server is in secure mode. • Floppy Write: controls access to the diskette drive when the server is in secure mode. • Reset/Power Switch Locking: controls the power and reset buttons when the server is in secure mode. Gateway ALR 9250R User’s Guide...

  • Page 129: System Event Log Viewer Add-In

    System event log viewer add-in Clicking on the system event log (SEL) add-in task brings up the SEL viewer add-in, which allows you to: • Examine SEL records via the BMC in hex or verbose mode • Examine SEL records by sensor or event type in hex or verbose mode •...

  • Page 130: Sensor Data Record Manager Add-In

    The SDR Manager’s main window provides access to features of the add-in through menus. Each option included on the main menu supports an accelerator key. Accelerator keys are indicated by an underlined letter in the text listing the option. Gateway ALR 9250R User’s Guide...

  • Page 131: Field Replaceable Unit Manager Add-In

    The table SDR Manager Main Window Menus lists the window’s menus and options. SDR Manager Main Window Menus Menu Options File Open FRU: Opens FRU data from a previously saved file Save SDR: Saves SDR data to a file in binary raw or verbose text format Exit: Quits the SDR Manager View...
  • Page 132 Display HEX: Displays FRU areas in Hex format Display Verbose: Displays FRU areas in verbose format Output Text: Saves FRU data in verbose format Output Binary: Saves FRU data in binary format Help About: Displays FRU Manager version information Gateway ALR 9250R User’s Guide...

  • Page 133: Exiting The Ssu

    Exiting the SSU Exiting the SSU causes all windows to close. To Exit the SSU Exit the SSU by opening the file menu in the SSU Main window. Click Exit Highlight , and press Exit NTER Chapter 5: The Server Setup Utility...
  • Page 134 Gateway ALR 9250R User’s Guide...

  • Page 135: Chapter 6: Other Utilities

    Chapter 6: Other Utilities Introduction............122 Power-on self test ..........124 Emergency management port console....126 How the EMP console works....... 127 EMP console requirements ......129 Setting up the server for the EMP....130 Main EMP console window......132 Server control operations ......

  • Page 136: Introduction

    148. Use to update the BMC flash ROM. • Symbios SCSI Utility: described in “Using the Symbios SCSI utility” on page 149. Use to configure or view the settings of the SCSI host adapters and onboard SCSI devices in the system. Gateway ALR 9250R User’s Guide...
  • Page 137 Other utilities provided with the system include the following: • BIOS Setup: described in Chapter 4, “BIOS Setup” on page 77. If the system does not have a diskette drive, or the drive is disabled or misconfigured, use Setup to enable it. Or, you can move the CMOS jumper on the system board from the default setting (Protect CMOS memory) to the Clear setting;...

  • Page 138: Power-On Self Test

    Symbios SCSI utility” on page 149. If you do not enter the SCSI utility, the boot process continues. Press during POST to access a boot menu when POST finishes. From this menu, you can choose the boot device or enter BIOS Setup. Gateway ALR 9250R User’s Guide...
  • Page 139 After POST completes, the system beeps once. What appears on the screen after this depends on if you have an OS loaded and if so, which one. If the system halts before POST completes running, it emits a beep code indicating a critical system error that requires immediate attention.

  • Page 140: Emergency Management Port Console

    The console manager also has a support plug-in phonebook, which you can use to create and maintain a list of servers and their phone numbers. You can launch the Connect dialog directly from the Phonebook dialog to connect to a selected server. Gateway ALR 9250R User’s Guide...

  • Page 141: How The Emp Console Works

    How the EMP console works The EMP shares the COM2 port with the system. When the EMP has control of the port, the port operates in command state. When the system has control of it, the port operates in redirect state. When connecting to a server, the EMP console checks to determine the current COM2 port state.
  • Page 142 Availability of the various EMP console features is determined by two things: the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu (page 131) and whether the server COM2 port is configured for console redirect in the BIOS. Gateway ALR 9250R User’s Guide...

  • Page 143: Emp Console Requirements

    The three EMP access modes are disabled, pre-boot, and always active. You can modify the operation mode by selections in the POST reset and POST power-up dialogs. These are server control dialogs available with the EMP Console. EMP Console Access Modes (Server Configured for Console Redirect) Mode Server is...

  • Page 144: Setting Up The Server For The Emp

    BIOS Server Menu: the System Management Submenu (“System management submenu” on page 91) and the Console Redirect Submenu (“Console redirection submenu” on page 91). The sections below focus on the settings that must be configured to use the EMP. Gateway ALR 9250R User’s Guide...
  • Page 145 System management submenu All EMP-related settings occur from the System Management Submenu of the server Main Menu. Change only the items below; all other default settings should remain the same. EMP Password: Any time you attempt to initiate a connection, a prompt for the user password appears.

  • Page 146: Main Emp Console Window

    Disconnects from the currently connected server Powers the selected server on or off Resets the selected server Opens the SEL viewer Opens the SDR viewer Opens the FRU viewer Opens the Phonebook Opens online help Gateway ALR 9250R User’s Guide...

  • Page 147: Status Bar

    Status bar The status bar at the bottom of the current window contains the following status information: • Server Name: The name of the connected server. • Line: The type of line connection (direct or modem). • Mode: Either redirect or EMP, depending on whether the EMP has control of the COM2 port.

  • Page 148: Server Control Operations

    The message states that the existing connection will be terminated if you continue trying to initiate the new connection. You are prompted to enter the EMP password whenever a connection is attempted. Connect Dialog Gateway ALR 9250R User’s Guide...
  • Page 149 Options available in the dialog are: • Line Selection: allows a distinction between direct or dial-up modem connection to the server. • Dial-up: connects to a selected server with a modem. • Direct connect (Serial Line): connects to the selected server directly using a null modem serial cable.
  • Page 150 Option Group: sets the POST reset option that will be effective after reset. The options are EMP active or BIOS redirection. The default selection is EMP active. • Cancel: exits the dialog with no action taken. • Help: displays dialog-level help information. Gateway ALR 9250R User’s Guide...

  • Page 151: Phonebook

    Phonebook The EMP console provides a phonebook, a support plug-in that stores names and numbers of servers in a list that can be updated by adding, modifying, or deleting entries. You can open the phonebook from the Main Menu and tool bars, or launch it by clicking the Config button. Options available in the dialog are: •...

  • Page 152: Management Plug-Ins

    Save As: saves the SEL data to a file in either binary or text format under a name you specify. The default filename is “SELLOG.DAT.” The file can be retrieved later.If no data exist, the system displays an error message. – Exit: exits the EMP console. Gateway ALR 9250R User’s Guide...
  • Page 153 • Connect • View • SEL Information: displays SEL summary information. • All Events: displays all events in the SEL. • By Sensor Type: displays all events in the SEL generated by a specific sensor type, e.g., voltage, temperature, etc. –...
  • Page 154 Options available with the FRU viewer are: • View all FRU records • View FRU summary information • Set FRU display mode to either Hex or verbose mode • Close the FRU viewer • Exit the EMP console Gateway ALR 9250R User’s Guide...
  • Page 155 FRU viewer menu options The following menu options are on the FRU viewer menu bar: • File • Close: closes the FRU viewer. – Exit: exits the EMP console. • View • Display all Records: displays all FRU data, which consist of chassis, board, and product information.

  • Page 156: Fru And Sdr Load Utility

    README.TXT file. If the diskette drive is disabled, or improperly configured, you must use BIOS Setup to enable it. If necessary, you can disable the drive after you are done with the FRUSDR utility. Gateway ALR 9250R User’s Guide...

  • Page 157: How To Use The Frusdr Load Utility

    How to use the FRUSDR load utility The utility: • Is compatible with ROM-DOS Ver. 6.22, MS-DOS Ver. 6.22, and later versions • Accepts CFG, SDR, and FRU load files (the executable file for the utility is frusdr.exe) • Requires the following supporting files •...
  • Page 158 The configuration file may be used to load multiple FRU and SDR files. In the configuration file, you may define which FRU and SDR areas are to be programmed. Additionally, you may request information from the user or ask the user to choose which areas to program. Gateway ALR 9250R User’s Guide...
  • Page 159 Displaying a given area When the utility is run with the -d DMI, -d FRU, or -d SDR command line flag, the indicated area is displayed. Each area represents one sensor for each instrumented device in the server. If the given display function fails because of an inability to parse the data present or a hardware failure, the utility displays an error message and exits.
  • Page 160 Filtering records from the SDR file The MASTER.SDR file has all the possible SDRs for the system. These records might need to be filtered based on the current product configuration. The configuration file directs the filtering of the SDRs. Gateway ALR 9250R User’s Guide...

  • Page 161: Cleaning Up And Exiting

    Updating the SDR nonvolatile storage area After the utility validates the header area of the supplied SDR file, it updates the SDR repository area. Before programming, the utility clears the SDR repository area. The utility filters all tagged SDRs depending on the product configuration set in the configuration file.

  • Page 162: Using The Firmware Update Utility

    Shut the system down and remove any diskettes in the system. Disconnect all AC power cords from the system and wait 60 seconds. Reconnect the AC power cords and power up the system. Gateway ALR 9250R User’s Guide...

  • Page 163: Using The Symbios Scsi Utility

    Using the Symbios SCSI utility The Symbios SCSI utility detects the SCSI host adapters on the system board. Use the utility to: • Change default values • Check and/or change SCSI device settings that may conflict with those of other devices in the server When this message appears on the monitor: Press Ctrl-C to run SCSI Utility...
  • Page 164 Gateway ALR 9250R User’s Guide...

  • Page 165: Chapter 7: Troubleshooting

    Chapter 7: Troubleshooting Introduction............152 Computer virus notice ......... 152 Troubleshooting checklist........154 Verifying the configuration......154 Troubleshooting guidelines......154 Solving problems..........155 Resetting the system........155 Initial system startup........155 Running new application software ....156 New problems..........157 More problem-solving procedures ....

  • Page 166: Introduction

    These viruses do not infect other programs or the boot sector. • Boot Viruses attach themselves to a Boot Record, Master Boot, FAT, or Partition Table. • Multipartite Viruses are both program and boot infectors. Gateway ALR 9250R User’s Guide...
  • Page 167 Viruses are inactive until the infected program is executed, or a boot record is read. Thereafter, the virus loads itself into system memory and begins to copy and spread itself. Diskettes used in a contaminated system can get infected and, in turn, transfer the virus when used in another system. A virus can also spread via programs downloaded from bulletin boards or the Internet.

  • Page 168: Troubleshooting Checklist

    If you feel you are qualified to maintain the system yourself, make certain you are properly grounded before opening the system chassis. See Chapter 1, Getting Started, for more information on preventing electrostatic damage to the system. Gateway ALR 9250R User’s Guide...

  • Page 169: Solving Problems

    Solving problems This chapter helps you identify and solve problems that might occur while you are using the system. Resetting the system Some problems can be solved simply by resetting the system. A system reset clears memory, and resets many registers to initial startup values. If the data in memory or any registers has become corrupt or has been improperly set during operation, a system reset will correct the problem.

  • Page 170: Running New Application Software

    Checklist • Does the system meet the minimum hardware requirements for the software? See the software documentation. • Is the software an authorized copy? If not, get one; unauthorized copies often do not work. Gateway ALR 9250R User’s Guide...

  • Page 171: New Problems

    • If you are running the software from a diskette, is it a good copy? • If you are running the software from a CD-ROM disk, is the disk scratched or dirty? • If you are running the software from a hard disk drive, is the software correctly installed? Were all necessary procedures followed and files installed? •...

  • Page 172: More Problem-Solving Procedures

    A. Otherwise, place a diskette containing the operating system files in drive A. Turn on the system. If the power LED does not light, see “Power light does not light” on page 160. Gateway ALR 9250R User’s Guide...
  • Page 173 Using PCDiagnostics A diagnostics package for the system is provided with the system. For Caution! documentation about the test modules, see the Diagnostic help files that end The diagnostic package with the extension .HLP. They are ASCII files that you can print to form a contains many optional tests that should be used manual of all tests in this product.

  • Page 174: Problems And Solutions

    • Are there other problems with the system? If so, look under “System cooling fans do not rotate properly” on page 162. If all items are correct and problems persist, contact Technical Support for assistance. Gateway ALR 9250R User’s Guide...
  • Page 175 No beep If the system operates normally, but there was no beep, the speaker may be defective. If the speaker is enabled, but the speaker does not function, contact Technical Support for assistance. No characters appear on screen Check the following: •...
  • Page 176 Are there any shorted wires caused by pinched cables or power connector plugs incorrectly forced into power connector sockets? If the switches and connections are correct and AC power is available at the wall outlet, contact Technical Support for assistance. Gateway ALR 9250R User’s Guide...
  • Page 177 Hard disk drive activity light does not light If you have installed one or more hard disk drives in your system, check the Note: following: The hard disk drive activity light on the front panel • Are the power and signal cables to the drive properly installed? lights when either an IDE hard disk drive, or a SCSI •...
  • Page 178 PCI drivers. You can use the SSU to adjust the interrupt numbers for PCI devices. For certain drivers, it may be necessary to alter settings so that interrupts are not shared. • Check PCI interrupt interdependencies among slots and onboard devices. Gateway ALR 9250R User’s Guide...
  • Page 179 Problems with application software If you have problems with application software, do the following: • Verify that the software is properly configured for the system. See the software installation and operation documentation for instructions on setting up and using the software. •...

  • Page 180: Error Messages And Codes

    Load alternate registers with initial POST values new Restore processor control word during warm boot Initialize keyboard controller 1-2-2-3 BIOS ROM checksum 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller 1-3-1-1 Test DRAM refresh Gateway ALR 9250R User’s Guide...
  • Page 181 Port-80h Codes and Beep Codes Port-80 Beep Error Descriptions Codes Codes 1-3-1-3 Test 8742 Keyboard Controller Set ES segment register to 4GB 1-3-3-1 Autosize DRAM Clear 512K base RAM 1-3-4-1 RAM failure on address line xxxx* 1-3-4-3 RAM failure on data bits xxxx* of low byte of memory bus 1-4-1-1 RAM failure on data bits xxxx* of high byte of memory bus Test processor bus-clock frequency...
  • Page 182 Jump to UserPatch2 Build MPTABLE for multi-processor boards Disable A20 address line Install CD-ROM for boot Clear huge ES segment register Search for option ROMs. One long, two short beeps on checksum failure Shadow option ROMs Gateway ALR 9250R User’s Guide...
  • Page 183 Port-80h Codes and Beep Codes Port-80 Beep Error Descriptions Codes Codes Set up Power Management Enable hardware interrupts Set time of day Check key lock Initialize typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear in-POST flag Check for errors POST done –...

  • Page 184: Post Error Codes And Messages

    System cache error - Cache disabled 02F5 DMA Test Failed 02F6 Software NMI Failed 0401 Invalid System Configuration Data - run configuration utility None System Configuration Data Read Error 0403 Resource Conflict 0404 Resource Conflict 0405 Expansion ROM not initialized Gateway ALR 9250R User’s Guide...
  • Page 185 POST Error Codes and Messages Code Message 0406 Warning: IRQ not configured 0504 Resource Conflict 0505 Expansion ROM not initialized 0506 Warning: IRQ not configured 0601 Device configuration changed 0602 Configuration error - device disabled 8100 Processor 0 failed BIST 8101 Processor 1 failed BIST 8104...
  • Page 186 Gateway ALR 9250R User’s Guide...

  • Page 187: Appendix A: System Board Jumpers

    Appendix A: System Board Jumpers Setting the jumpers ..........174 Changing a jumper setting ......175 CMOS Clear jumper ........176 Password Clear jumper ........ 177 Recovery Boot jumper ......... 178...

  • Page 188: Setting The Jumpers

    The illustration System Board Jumpers below shows the location of the jumpers. Items in bold in the table “Jumper Settings” on page 175 show the default placement for each configurable option. System board jumpers System Board Jumpers Gateway ALR 9250R User’s Guide...

  • Page 189: Changing A Jumper Setting

    Jumper Settings Function Pins What it Does at System Reset CMOS clear 1-2, Normal Preserves the contents of the NVRAM 2-3, Forced erase Replaces the contents of the NVRAM with the manufacturing default settings Password clear 5-6, Protect Maintains the current passwords 6-7, Erase Clears the passwords Recovery boot...

  • Page 190: Cmos Clear Jumper

    Enter Setup and make any changes necessary (for example, changing the boot device). Press to save the new Setup configuration and exit Setup. Turn off the system, and disconnect all AC power cords from the system. Again remove the access cover. Gateway ALR 9250R User’s Guide...

  • Page 191: Password Clear Jumper

    Move the jumper from pins 2 and 3 back to pins 1 and 2 (the Protect CMOS memory position). Reinstall the access cover using the original screws, and connect the power cords to the system. Run BIOS Setup or the SSU to verify the correct settings. See Chapter and Chapter 5, for more BIOS Setup...

  • Page 192: Recovery Boot Jumper

    Turn the system off, disconnect all AC power cords from the system, and remove the access cover. Move the jumper from pins 10 and 11 back to pins 9 and 10 to enable the normal boot mode. Gateway ALR 9250R User’s Guide...
  • Page 193 Replace the foam pad and the access cover, remove the diskette from drive A, and connect the power cords to the system. After running the special recovery mode, run the BIOS Setup or the SSU to specify a new password. See “Security menu” on page 89 and “Security add-in”...
  • Page 194 Gateway ALR 9250R User’s Guide...

  • Page 195: Appendix B: Regulatory Compliance Statements

    Appendix B: Regulatory Compliance Statements Acronyms and abbreviations....... 182 Terms and definitions.......... 186 FCC notice ............189 Industry Canada notice........190 CE notice.............. 190 VCCI notice............191 Australia/New Zealand notice......191...

  • Page 196: Acronyms And Abbreviations

    DMA - Direct memory access DMI - Desktop management interface DRAM - Dynamic random access memory ECC - Error correcting code ECP - Enhanced capabilities port EDO - Extended data output EMC - Electro-magnetic compatibility Gateway ALR 9250R User’s Guide...
  • Page 197 EMI - Electro-magnetic interference EPP - Expanded parallel port ESD - Electro-static discharge FAT - File allocation table GB - Gigabyte IDE - Integrated drive electronics I/O - Input/output IRQ - Interrupt request line ISA - Industry standard architecture KB - Kilobyte LAN - Local area network LBA - Logical block addressing LED - Light-emitting diode...
  • Page 198 SE - Single-ended SEC - Single edge contact SMI - System managment interrupt SMM - Server management module SMP - Symetrical multiple processor SVGA - Super video graphics array TCP/IP - Transmission control protocol/Internet protocol Gateway ALR 9250R User’s Guide...
  • Page 199 UPS - Uninterruptable power supply USB - Universal serial bus V - Volt VAC - Volts alternating current VGA - Video graphics array VRM - Voltage regulator module W - Watt Appendix B: Regulatory Compliance Statements...

  • Page 200: Terms And Definitions

    The Setup program settings and other parameters are maintained in CMOS memory. Default - The option that the software or system uses when you have not made a choice yourself. Disc - A compact disc (CD). Gateway ALR 9250R User’s Guide...
  • Page 201 Disk - The device used by the computer to store and retrieve information. Disk can refer to a diskette or a hard disk. Diskette - A removable disk, also called a floppy. Hard drive - The drive installed inside your computer that stores all your system and data files.
  • Page 202 ROM - Read-only memory. Permanent computer memory dedicated to a particular function. For example, the instructions for starting the computer when you first turn on power are contained in ROM. You cannot write to ROM. Gateway ALR 9250R User’s Guide...

  • Page 203: Fcc Notice

    FCC notice This device has been tested and found to comply with the limits for a American Users Class A digital device, pursuant to FCC CFR 47 Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment.

  • Page 204: Industry Canada Notice

    EN 61000-3-2:1995 or EN 60555-2:1986 EN 61000-3-3: 1995 EN50082-1:1992 according to EN 61000-4-2:1995 or IEC 801-2:1984 ENV 50140:1994 or IEC 801-3:1984 EN 61000-4-4:1988 or IEC 801-4:1998 [ii] Low Voltage Directive (Safety) 73/23/EEC as per EN 60950 Gateway ALR 9250R User’s Guide...

  • Page 205: Vcci Notice

    VCCI notice This is a Class A product based on the standard of the Voluntary Control Japanese Users: Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective action.
  • Page 206 Gateway ALR 9250R User’s Guide...
  • Page 207 Index Numerics diskette controller 87 floppy disk controller 87 3.5-inch diskette drive, location 24 parallel port 87 3.5-inch drive, installing 69 serial port A 86 32 Bit I/O, Setup field 83 serial port B 87 4-way interleaving, memory 54 base memory 55 5.25-inch drives 24, 66 Base RAM Step, Setup field 88 battery, system 33...
  • Page 208 I/O Device Configuration Mode field field 84 parallel port 87 I/O device configuration serial port B 87 menu 86 Multi-boot Support field 92 Interrupt field Multi-Sector Transfers field 83 parallel port 87 Num Lock field 84 194 Gateway ALR 9250R User’s Guide...
  • Page 209 obtaining the upgrade utility 95 Serial Port A field 86 Option ROM Scan field, PCI Serial Port B field 87 device, embedded SCSI 85 Server Management Mode Option ROM Scan field, PCI field 91 devices 86 server menu 90 Parallel Port field 87 Set Administrator Password Password on Boot field 89 field 89...
  • Page 210 ICMB 36 SSU 114 IDE 30 user password in the SSU 113 internal USB 33 Client Configuration, EMP keyboard 38 Console 130 main power 40 closing the system 5 memory module 34 CMOS mouse 38 196 Gateway ALR 9250R User’s Guide...
  • Page 211 narrow SCSI 30 see also processor parallel port 37 slots 39 processor slots 39 upgrade kit 44 SCSI, narrow 29 CPU drawer SCSI, wide 29 installing 7 serial ports, location 37 mounting 10 SMBus 36 customizing the SSU 107 SMM 36 Cylinders, Setup field 83 speaker 32 USB 38...
  • Page 212 EMP Access Modes 131 error EMP Direct Connect/Modem codes 170 Mode 131 fan failure 34 EMP Password 131 memory 54 EMP Restricted Mode messages 166, 170 Access 131 overtemperature 34 Flow Control 131 overvoltage 34 198 Gateway ALR 9250R User’s Guide...
  • Page 213 Error Checking and Correcting 22 filler panel 67 Exit Discarding Changes, Setup first-level cache 39 field 94 Fixed Disk Boot Sector, Setup Exit Saving Changes, Setup field 94 field 89 exit, Setup menu 94 flash BIOS exiting memory 33 FRU and SDR load utility 147 recovering 98 SSU 119 recovery if failed 178...
  • Page 214 16 SCSI ID setting 71 completing 16 set CMOS to system DIMMs 59 defaults 176 DIMMs in sequence 55 setting 175 expansion card 62 system board 31 memory module 60 termination enable 72 200 Gateway ALR 9250R User’s Guide...
  • Page 215 termination power source 72 logical block addressing see LBA low voltage differential Key Click, Setup field 84 see LVD key commands, Setup 81 LVD, SCSI drives 22 Keyboard auto-repeat delay, Setup field 84 Keyboard auto-repeat rate, Setup main menu field 84 EMP Console 133 Keyboard Features Setup menu 82...
  • Page 216 User Password is Setup field 89 Novell NetWare 41 Password Clear jumper 31, 177 Num Lock, Setup field 84 Password on Boot, Setup field 89 Pause Before Boot, Setup field 85 PCDiagnostics, using 159 opening the system 202 Gateway ALR 9250R User’s Guide...
  • Page 217 bus mastering 22 Console 135 expansion slots 34 power requirements ix installation tips 164 power supply PCI-A expansion slots 34 dual redundant 23 PCI-B expansion slots 34 redundant power 22, 27 PCI Configuration setting voltage 13 Setup field 84 voltage selection 23 Setup menu 85 preparing for a BIOS upgrade 95 PCI Device, Embedded SCSI...
  • Page 218 Secure Mode Hot Key (Ctrl-Alt- ), Console 136 Setup field 90 resetting the system 155 Secure Mode Timer, Setup field 90 resolution, video, supported 37 security resource configuration add-in Administrator Password is see RCA Setup field 89 resources 204 Gateway ALR 9250R User’s Guide...
  • Page 219 clearing passwords 177 Serial Port A, Setup field 86 diskette write protect Serial Port B, Setup field 87 monitoring 35 serial ports 37 diskette write protection, Setup server field 90 setting up for EMP 130 EMP Password 131 Setup menu 90 Fixed Disk Boot Sector Setup Server Configuration, EMP field 89...
  • Page 220 Latency Timer, PCI device, embedded devices 86 SCSI 85 LBA Mode Control 83 Enable Master, PCI Legacy Diskette A 82 devices 86 Legacy Diskette B 82 Enabled Host Bus Error 91 Load Custom Defaults 94 206 Gateway ALR 9250R User’s Guide...
  • Page 221 Load Setup Defaults 94 Secure Mode Hot Key Maximum Capacity 83 (Ctrl-Alt- ) 90 Maximum Number of I2O Secure Mode Timer 90 Drives 92 Serial Port A 86 Memory Scrubbing 88 Serial Port B 87 Message Timeout Server Management Multiplier 92 Mode 91 Mode Set Administrator...
  • Page 222 161 Setup 80 PCI installation tips 164 static electricity precautions 2, 76 power light does not light 160 status bar, EMP Console 133 problems with applications 165 storage bays 24, 66 208 Gateway ALR 9250R User’s Guide...
  • Page 223 supported system safety while operating 15 monitors 37 System Time, Setup field 82 video resolutions 37 SVGA, supported monitors 37 technical support, access to xi switches, front panel 24 temperature, monitoring 34, 36 Symbios SCSI utlity, using 149 term and definitions 186 system termination card, removing 49 ampere requirements ix...
  • Page 224 33 second-level cache 38 port 27, 38 Use Multiprocessor Specification, wake-on-LAN technology Setup field 84 connector 32 User Password is, Setup field 89 when to run the FRU and SDR load using 210 Gateway ALR 9250R User’s Guide...
  • Page 225 utility 142 when to run the SSU 104 wide SCSI connectors 29 Windows NT 41 wrist strap, grounding 2 Index 211...
  • Page 226 212 Gateway ALR 9250R User’s Guide...

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