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Gateway E-4600 System Manual

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Gateway
E-4600
™
System Manual
October 2000

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Summary of Contents for Gateway E-4600

  • Page 1 Gateway E-4600 ™ System Manual October 2000...
  • Page 2 Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 3: Table Of Contents

    Contents Preface ............. vii Conventions used in this manual .
  • Page 4 Replacing the AGP video card .........37 Replacing the battery .
  • Page 5 Modem problems ........... 70 Peripheral/adapter problems .

  • Page 7: Preface

    Preface Conventions used in this manual Throughout this manual, you will see the following conventions: Convention Description Keyboard key names are printed in small capitals. NTER A plus sign means to press the keys at the same time. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold.

  • Page 8: Getting Additional Information

    Getting additional information Log on to the technical support area of www.gatewayatwork.com to find information about your computer or other Gateway products. Some types of information you can access are: Hardware driver and program updates Technical tips Service agreement information...

  • Page 9: System Features

    System Features Standard features ® One Pentium 4 (FC-PGA Socket 423) processor with 400 MHz system Important The BIOS does not report the system bus speed correctly. If you refer to the BIOS for system bus speed, it will report the bus speed as 100 MHz.

  • Page 10: Front Panel

    Front panel CD drive Diskette drive Power button Power LED CD drive reads data or plays audio CDs. Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes. Power LED glows green when the computer is on. Power button turns the computer on and off. It also enables sleep-mode in some operating systems.

  • Page 11: Back Panel

    Back panel Power connector Voltage selector Release tab Mouse port Keyboard port USB ports Serial port Parallel port Kensington lock slot Video port RJ-45 LAN port Release tab Power connector connects the computer power cord. The other end of the power cord plugs into an AC outlet or power strip.
  • Page 12 Video port connects the monitor interface cable. RJ-45 LAN port connects to an ethernet network. Release tabs release the cover so you can remove it from the computer. Kensington lock slot lets you use a cable lock to secure the computer. System Features...

  • Page 13: System Board

    System board Back panel fan connector Processor socket Processor fan connector RIMM sockets (1 and 2, Bank 0) RIMM sockets (3 and 4, Bank 1) Main ATX power connector Diskette drive connector System board...
  • Page 14 Primary IDE connector Secondary IDE connector Front panel connector Front chassis intrusion connector (not used) Front panel USB connector BIOS configuration jumper block (J8C2) Battery Front panel fan connector (not used) PCI slots (5) Back chassis intrusion connector (not used) AGP video slot ATX12 V power connector Parallel port...

  • Page 15: System Setup

    Plug the computer into a wall outlet or power strip that is easily accessible. Important Keep the computer boxes and packing material in case you need to send the computer to Gateway for repairs. If you return your computer in different packaging, your warranty may be voided. Setting up your computer...

  • Page 16: Starting Your Computer

    Starting your computer Before you start your computer for the first time: Make sure that the voltage selector switch on the back of the computer is set to the correct voltage for your area. This switch is set at the factory to the correct voltage (see “Back panel”...

  • Page 17: Understanding The Power-On Self-Test

    Understanding the Power-On Self-Test When you turn on your computer, the power-on self-test (POST) routine checks the computer memory and components. To see this information on the screen, press T during POST. The computer displays error messages if POST finds any problems. Write down any error messages that you see.

  • Page 18: Turning Off Your Computer

    Turning off your computer Every time you turn off your computer, shut down the operating system first. You may lose data if you do not follow the proper procedure. To turn off your computer in Windows NT: Click , then select , then Start Shut down the computer?

  • Page 19: Resetting Your Computer

    Resetting your computer If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to reset the computer.
  • Page 20 System Setup...

  • Page 21: Case Access

    Case Access Preventing static electricity discharge Before opening the computer case, follow these precautions to prevent damage from static electricity. When opening your computer case, always perform the following procedure. Caution Static electricity can permanently damage electronic components in your computer. Prevent electrostatic damage to your computer by following static electricity precautions every time you open your computer case.

  • Page 22: Opening The Case

    Also follow these static electricity precautions: Avoid static-causing surfaces such as plastic and packing foam in your work area. Remove the parts from their antistatic bags or containers only when you are ready to use them. Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection.

  • Page 23: Removing The Side Cover

    Removing the side cover To remove the left side cover panel: Turn off the computer and disconnect the power cord and all peripheral cables. Carefully place the computer on its right side with the back panel facing you. Slide the two release tabs on the left edge of the back panel outward. Opening the case...
  • Page 24 Lift the back edge of the side panel, then lift the panel off of the computer. Case Access...

  • Page 25: Removing The Bezel

    Removing the bezel To remove the bezel: With the left side panel removed, carefully return the computer to the upright position with the open side facing you. Disengage the retaining tabs on the left side of the bezel by pressing on each tab.

  • Page 26: Closing The Case

    Closing the case Replace the chassis cover as soon as you finish installing or removing components so that dust and dirt do not collect inside the computer. Replacing the bezel To replace the bezel: Make sure the chassis is in the upright position. Holding the bezel at an angle to the front of the chassis, place the hinge tabs on the right side of the bezel in the appropriate slots in the front of the chassis.

  • Page 27: Replacing The Side Cover

    Replacing the side cover To replace the chassis cover: Carefully place the computer on its right side. Place the front edge of the side panel just behind the bezel. Swing the back edge of the side panel down and press it firmly into place. The two retaining tabs should snap into place, letting you know that the panel is secure.
  • Page 28 Case Access...

  • Page 29: Replacing And Adding System Components

    Replacing and Adding System Components Replacing or adding drives Preparing to replace or add a drive One 3.5-inch diskette drive, one 3.5-inch hard drive, and one CD drive are included with your computer. You can add additional drives of the following types: Half-height 3.5-inch diskette drives - The diskette controller supports one diskette drive.

  • Page 30: Drive Cabling Information

    If you are installing a drive that requires a controller card, install the card before you install the drive. IDE hard drives can be configured as single, master, or slave. IDE CD drives can be configured as master or slave. Configure the drives by using the drive-select jumpers located on the drives.
  • Page 31 Remove the bezel. (See “To remove the bezel:” on page 17.) Locate the drive you want to replace. Remove the power and data cables from the back of the drive, noting their locations and orientations. (You will reconnect these cables after you install the new drive.) Disengage the sliding clip by pushing the plastic tab toward the back of the computer.

  • Page 32: Adding A 5.25-Inch Or 3.5-Inch Drive

    Align the drive with the open bay, then slide it into the bay until it is positioned properly. Important You may want to install the bezel temporarily to see if the drive is properly aligned. Adjust the drive as needed, then remove the bezel.
  • Page 33 Remove the metal EMI shield by placing a finger through the hole and pulling the shield out. Save the shield so that you can replace it if you remove the added drive. EMI shields Caution Your computer was designed to adhere to electromagnetic interference requirements and the EMI shield is an integral part of the computer.

  • Page 34: Replacing The Hard Drive

    Align the drive with the open bay, then slide it into the chassis until it is properly positioned. Important You may want to install the bezel temporarily to see if the drive is properly aligned. Adjust the drive as needed, then remove the bezel.
  • Page 35 Pull the sliding clip toward the left side of the chassis (toward the open side). Pull the drive straight out of the drive cage. Place the old drive in an antistatic bag or container. Set the drive jumpers on the new drive to the appropriate settings (refer to your drive documentation for jumper settings).

  • Page 36: Adding A Hard Drive

    Close the case by following the instructions on page 18. Reconnect peripherals, the modem cable, and the power cord, then turn on the computer. Adding a hard drive The bottom 3.5-inch drive cage accepts additional hard drives. You may have to purchase an additional data cable with additional connectors and of sufficient length to connect the existing hard drive and the new drive to the appropriate drive controller connector (IDE or SCSI).

  • Page 37: Replacing Or Adding Memory

    The RIMM characteristics defined above are not intended to imply either availability or compatibility. As new RIMM configurations become available, check the Gateway Web site, www.gatewayatwork.com, for updated information. Replacing or adding memory...
  • Page 38 To add or replace RIMMs: Turn off the computer and disconnect the power cord, modem cable (if installed), and all external peripheral devices. Remove the left side cover panel. (See “Removing the side cover” on page 15 and “Preventing static electricity discharge” on page 13.) If necessary, carefully move the cables aside to gain access to the RIMMs or CRIMMs.

  • Page 39: Replacing The Processor

    When replacing a processor, order a processor upgrade kit from Gateway. The kit includes the processor, a heatsink, and a disposable, antistatic wriststrap. The Voltage Regulator Module (VRM) is built into the system board.
  • Page 40 To replace the processor you must perform the following tasks: Remove the heatsink Remove the processor Install the new processor Replace the heatsink To remove the heatsink: Turn off the computer and disconnect the power cord, modem cable (if installed), and all external peripheral devices. Remove the left side cover panel.
  • Page 41 Lift the heatsink straight up and off of the processor. Important The heatsink is attached to the processor by thermal transfer tape. The heatsink may “cling” to the processor. Pull strongly to remove the heatsink. To remove the processor: Open the locking lever on the processor socket by moving the lever slightly out to the side and then lifting it up 90 degrees.
  • Page 42 Pin 1 To replace the heatsink: Place a piece of thermal transfer tape on the center of the processor. Place the heatsink on the processor. Hook the metal clip on one side of the bracket, then press down on the other end of the clip to hook the other end of the bracket.

  • Page 43: Adding Or Replacing Expansion Cards

    Adding or replacing expansion cards This computer has five PCI expansion slots on the system board that may be used for a variety of expansion cards. These cards may include a SCSI controller card, a network interface card (NIC), a modem, a sound card, or an additional IDE controller card.
  • Page 44 Remove the card by pulling out on the card retainer and pulling the card out of the slot. If you are adding a card, locate an available slot and remove the slot cover by pulling out on the card retainer and pulling the slot cover out in the same way you would remove an existing card.

  • Page 45: Replacing The Agp Video Card

    Replacing the AGP video card The system video control is provided through an AGP graphics card. If you need to upgrade your graphics card or to replace a failed graphics card, use only 1.5 V, 4x AGP cards. To replace the AGP video card: Turn off the computer and disconnect the power cord, modem cable (if installed), and all external peripheral devices.
  • Page 46 Loosen the thumbscrew on the card retainer on the back panel. Thumbscrew Card retainer Pull out on the card retainer and pull the AGP card out of the slot. Set any jumpers on the new card according to the documentation that came with the card.
  • Page 47 While holding the card retainer out, insert the bottom edge of the new AGP card (the keyed edge with the contacts) into the slot on the system board and push in firmly to seat the card. The card retainer and the plastic retention clip automatically secure the card in place.

  • Page 48: Replacing The Battery

    Replacing the battery The battery provides power for the computer real-time clock and CMOS memory, which stores the computer configuration information. If your battery is failing you may notice your computer clock slowing down and giving you the incorrect time. If so, open the BIOS Setup utility and write down all the values in the various menus before replacing the battery.
  • Page 49 Remove the left side cover panel. (See “Removing the side cover” on page 15 and “Preventing static electricity discharge” on page 13.) Remove any expansion cards that may obstruct your access to the battery. Locate the battery on the system board (see “System board” on page 5). The battery is circular and has the positive pole mark (+) on the top.

  • Page 50: Replacing The System Board

    Replacing the system board The system board is mounted on stand-offs that are attached to the system board. The board is secured to the chassis by a single screw. There are nine standoffs attached to the system board. If you are replacing the system board, remember to remove these standoffs and put them on the new board.
  • Page 51 Remove the retaining screw in the center of the board. Remove the System components retaining screw from removed for clarity this hole Back Front Slide the system board toward the front of the chassis to disengage it from the stand-offs, then lift the front edge of the board and remove it carefully.

  • Page 52: Replacing The Power Supply

    Insert the retaining screw into the center hole in the system board and tighten the screw. Reinstall the expansion cards and the AGP video card. Reconnect all of the cables you disconnected when you removed the old system board. Close the case by following the instructions on page 18. Reconnect peripherals, the modem cable, and the power cord, then turn on the computer.
  • Page 53 While supporting the power supply with one hand, pull down on the plastic latch at the front end of the power supply. Slide the power supply slightly forward, then let it drop down slightly and remove it from the chassis. To install the new power supply: Make sure that the new power supply matches the one you removed.

  • Page 54: Replacing The Back Panel Fan

    Place the new power supply in position in the chassis and push the plastic latch up and into place. The latch will “click” into place. Replace the four screws you removed earlier. Reconnect the power connectors to the system board and to all internal devices.
  • Page 55 Using a flat-blade screwdriver or similar tool, push out on the retention pins from inside the chassis, then pull the pins out from outside of the chassis. Retention pins Fan pictured may be larger than the fan installed in the system Remove and save all four pins.
  • Page 56 Replacing and Adding System Components...

  • Page 57: Using The Bios Setup Utility

    Start the BIOS Setup utility by restarting the computer, then pressing F1 when the Gateway logo screen appears during startup. The Main BIOS Setup utility screen opens. It may not look exactly like the screen shown below.
  • Page 58 As you select items on the Main menu or in submenus, you see specific information related to the current selection in the Item Specific Help box. The command bar shows the keystrokes necessary to access help, navigate through the menus, and perform other functions. F1 opens the Help screen, providing general help for using the BIOS Setup utility.

  • Page 59: Updating The Bios

    Updating the BIOS If you need a new version of the BIOS, you can download the BIOS update from technical support area on the Gateway Web site (www.gatewayatwork.com) and install the new version from a diskette. To update the BIOS you need to perform the following tasks in sequence:...

  • Page 60: Setting The Bios Configuration Jumper

    Setting the BIOS configuration jumper The system board has a configuration jumper related to the BIOS. Place a jumper on specific pins to reset the CMOS settings to the BIOS defaults or to erase a misplaced or forgotten password. For the location of the configuration jumper, see “System board”...

  • Page 61: Managing Your Computer

    Managing Your Computer Protecting against power source problems Surge suppressors, line conditioners, and uninterruptible power supplies can help protect your computer against power source problems. Surge suppressors During a power surge, the voltage level of electricity coming into your computer can increase far above normal levels and cause data loss or computer damage.

  • Page 62: Line Conditioners

    Check the energy absorption (dissipation) rating. The higher the energy absorption rating, the better the protection for your computer. Check for line-conditioner capabilities. A line conditioner smooths out some of the normal line noise (small voltage fluctuations) of an electrical supply.

  • Page 63: Maintaining And Managing Your Hard Drive

    Maintaining and managing your hard drive Regular maintenance can keep your hard drive operating efficiently and good file management can keep your computer free of unwanted files while making important files secure and easier to find. Hard drive maintenance utility If you are using the Windows NT operating system, you can help maintain the performance of your hard drive by regularly using Check Disk.

  • Page 64: Hard Drive Management Practices

    Hard drive management practices By deleting unneeded files from your hard drive and managing the space that is automatically allocated for saving certain files, you can help maintain the performance of the hard drive. We suggest that you first check your hard drive for available space, then back up important files prior to deleting unneeded files, in case you delete important files by mistake.
  • Page 65 Deleting Windows temporary files During normal operation, Windows constantly creates new temporary (.tmp) files. You can safely delete all but the most recent .tmp files. To delete .tmp files: Open Windows Explorer, then select , then Tools Find Files and Folders In the text box, type *.tmp.

  • Page 66: Protecting Your Computer From Viruses

    Find and remove the virus immediately using your anti-virus program. Turn off your computer and leave it off for at least 30 seconds. Turn on the computer and rescan for the virus. If the virus is still on your computer, contact Gateway Client Care. Managing Your Computer...

  • Page 67: Checking System Health With Landesk

    Checking system health with LANDesk ® LANDesk Client Manager is a desktop management interface (DMI) that lets you monitor the health of your system components. Through LANDesk, you can view software and hardware properties. You can also set LANDesk to notify you when system resources reach certain levels.

  • Page 68: System Recovery

    System recovery Take advanced precautions that will allow you to restart your system and recover damaged files in the event that your hard drive is damaged, or your BIOS or system files get corrupted. Creating a startup diskette If your computer hard drive is damaged, you may not be able to start the computer from the hard drive.

  • Page 69: Cleaning Your Computer

    Cleaning Your Computer Cleaning the mouse If the mouse pointer on the screen moves erratically when you move the mouse, the inside of the mouse may be dirty. To clean the mouse: Turn off the computer, then disconnect the mouse cable from the mouse port.

  • Page 70: Cleaning The Keyboard

    Cleaning the keyboard You should clean the keyboard occasionally to free it of dust and lint particles trapped under the keys. The easiest way to do this is to blow trapped dirt from under the keys using an aerosol can of air with a narrow, straw-like extension. If you spill liquid on the keyboard, turn off the computer, then disconnect the keyboard.

  • Page 71: Troubleshooting

    Troubleshooting Introduction If your computer does not operate correctly, re-read the instructions for the procedures you have performed. If an error occurs within a program, consult the documentation supplied with the program. This section identifies solutions to some possible problems. Troubleshooting checklist Before turning on the computer, make sure that: The power cord is connected to the AC power-in connector and an AC...

  • Page 72: Troubleshooting Guidelines

    Troubleshooting guidelines As you troubleshoot your computer, keep the following guidelines in mind: Never remove the chassis cover while the computer is turned on. Do not attempt to open the monitor. Even if the power is disconnected, stored energy in the monitor components can inflict a painful or harmful shock.

  • Page 73: Cd Drive Problems

    CD drive problems An audio CD produces no sound. Probable cause Solution The CD is loaded incorrectly Make sure the label is facing up, then try again. The speakers are not Make sure the speaker cables are connected connected properly and securely. The speaker volume is turned Check the volume control and turn it up if down...
  • Page 74 The computer does not recognize the CD drive. Probable cause Solution The CD is not intended for PC Make sure the CD is PC-compatible. The CD drive needs to be In the Control Panel window (Start | Settings | added as new hardware Control Panel), double-click Add New Hardware.

  • Page 75: Diskette Drive Problems

    Diskette drive problems The computer does not recognize the diskette drive. Probable cause Solution The diskette drive may be Restart your computer, then press F1 to open configured incorrectly the BIOS Setup utility. In the Advanced | Diskette Configuration menu, make sure that the diskette drive parameters are set correctly.

  • Page 76: Hard Drive Problems

    Hard drive problems The computer does not recognize the SCSI drive. Probable cause Solution The SCSI chain is not Make sure the last device on the SCSI chain properly terminated is properly terminated. The drive is configured with a Change the device’s SCSI address to one that conflicting SCSI address is not currently being used by the computer.

  • Page 77: Memory And Processor Problems

    Memory and processor problems The computer detected memory errors during start up. Probable cause Solution Memory was added or Open the BIOS Setup utility and save the new removed, and the new memory configuration. configuration was not saved in BIOS Setup utility The memory was installed Make sure the memory is seated and oriented incorrectly...

  • Page 78: Modem Problems

    Modem problems The computer does not recognize the modem. Probable cause Solution The modem has not been Add the modem as new hardware. added as new hardware The modem is not connected Make sure the line connected to the modem is to a live phone jack working and plugged into the appropriate port on the modem (line port).

  • Page 79: Peripheral/Adapter Problems

    Peripheral/adapter problems The computer does not recognize a SCSI device. Probable cause Solution The device needs to be In the Control Panel window (Start | Settings | added as new hardware Control Panel), double-click Add New Hardware. Follow the on-screen instructions for adding the device.

  • Page 80: Printer Problems

    Printer problems The printer will not turn on. Probable cause Solution The printer is not plugged in Make sure the power cable is plugged into a working power source. The printer is not turned on Make sure the printer’s power switch is pressed or set to the On position.

  • Page 81: Computer Problems

    Computer problems The computer will not start up. Probable cause Solution The computer is not Make sure the power cable(s) are connected connected to an AC outlet correctly to an operating AC power source. The voltage selection switch Make sure the voltage selection switch is set is not set correctly correctly for your area.
  • Page 82 The mouse does not work. Probable cause Solution Mouse is locked out when Enter the password. password is set The mouse is not plugged in Make sure the cable is plugged in correctly. or connected properly The mouse driver did not load Load the appropriate mouse driver manually or when the computer started contact technical support.

  • Page 83: Video Problems

    Video problems The computer is running but the screen is blank. Probable cause Solution The monitor is not turned on Make sure the monitor is plugged in and turned on. If the monitor is turned on, the green power LED should illuminate. The monitor’s data cable is Make sure the monitor data cable is connected not connected...
  • Page 84 The color monitor displays everything in black and white. Probable cause Solution The computer was turned on Make sure the monitor is turned on, then before the monitor restart the computer. The display type is set In the Control Panel window (Start | Settings | incorrectly Control Panel), double-click Display, set the display to the appropriate video type and...
  • Page 85 Probable cause Solution The monitor is too close to a Move the monitor away from sources of source of electrical electrical interference, such as televisions, interference unshielded speakers, microwave ovens, fluorescent lights, and metal beams or shelves. The monitor needs to be Turn off the computer and monitor for at least degaussed a half hour, then restart the computer.

  • Page 86: Error Messages

    Error messages This section lists common error messages that you may see. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual. Error message Description GA20 Error...
  • Page 87 Error message Description FDC Failure Error occurred trying to access diskette drive controller. HDC Failure Error occurred trying to access hard disk controller. Checking NVRAM..NVRAM is being checked to see if it is valid. Update OK! NVRAM was invalid and has been updated. Update Failed NVRAM was invalid but was unable to be updated.

  • Page 88: Beep Codes

    Beep codes Whenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. The BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails (a faulty video card or no card installed) or if an external ROM module does not properly checksum to zero.

  • Page 89: A Safety And Regulatory Information

    Information Important safety information Your Gateway computer is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 90 The computer was dropped or the cabinet is damaged. The computers performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen laden environments, or industrial facilities.
  • Page 91 Warnings WARNING: English AVERTISSEMENT: WARNUNG: AVVERTENZA: ADVERTENCIAS: (US) Français Deutsch Italiano Español The power supply in this Le bloc d’alimentation de ce Benutzer können am Netzgerät Rivolgersi ad un tecnico El usuario debe abstenerse de product contains no produit ne contient aucune dieses Produkts keine specializzato per la manipular los componentes de...
  • Page 92 WARNING: English AVERTISSEMENT: WARNUNG: AVVERTENZA: ADVERTENCIAS: (US) Français Deutsch Italiano Español After you have completed Une fois TOUTES les étapes Nachdem Sie die oben Dopo aver seguito i sei Después de completar las seis the six SAFETY steps précédentes accomplies, vous erwähnten ersten sechs passi di SICUREZZA instrucciones de SEGURIDAD...
  • Page 93 WARNING: English AVERTISSEMENT: WARNUNG: AVVERTENZA: ADVERTENCIAS: (US) Français Deutsch Italiano Español The computer is designed to Le système a été conçu pour Das System wurde für den Il sistema è progettato per El sistema está diseñado para operate in a typical office fonctionner dans un cadre de Betrieb in einer normalen funzionare in un ambiente di...
  • Page 94 The accessories associated with this equipment are: shielded video cable. These accessories are required to be used in order to ensure compliance with FCC rules. Caution Changes or modifications not expressly approved by Gateway could void the user’s authority to operate the equipment. Declaration of Conformity Responsible Party Gateway Companies, Inc.
  • Page 95 FCC Part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device.
  • Page 96 DOC Notice (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.
  • Page 97 PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway customer support. Japanese users...
  • Page 98 Australia and New Zealand users EMI statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and Radio Spectrum Management Agency. New Zealand telecommunication statement (for products fitted with Telepermit approved modems) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has...
  • Page 99 TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, be sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and built up static charges.
  • Page 100 Antenna and Satellite Grounding Reference Grounding component Electric service equipment Power Service grounding electrode system (NEC Art 250, Part H) Ground clamps Grounding conductors (NEC Section 810-21) Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead in wire Safety and Regulatory Information...

  • Page 101: B Reference Data

    Reference Data Specifications System specifications The following specifications are for the standard configuration. Your computer may contain optional equipment. All specifications are subject to change. Mid Tower case size 7.762 in. (19.715 cm) x 17.833 in. (45.296 cm) x 19.054 in. (48.397 cm) (W x H x D).

  • Page 102: Environmental Specifications

    Expansion Slots Five PCI slots. Power Supply 250 watts. ATX power connector for easy power cable changeover. Certification FCC Class B DOC, VCCI, C-Tick, CE Mark, UL, CUL, CB Scheme. Environmental specifications The following specifications identify maximum environmental conditions. At no time should the computer run under conditions which violate these specifications.

  • Page 103: System I/O Addresses

    System I/O addresses The following table shows the location in I/O space of all directly I/O-accessible registers. Address (hex) Size Resource 0000 - 000F 16 bytes DMA controller 0020 - 0021 2 bytes Programmable Interrupt Control (PIC) 0040 - 0043 4 bytes System timer 0060...
  • Page 104 Address (hex) Size Resource 03B0 - 03BB 12 bytes Intel 82850 MCH 03C0 - 03DF 32 bytes Intel 82850 MCH 03E8 - 03EF 8 bytes COM3 03F0 - 03F5 6 bytes Diskette channel 1 03F6 1 byte Primary IDE channel command port 03F8 - 03FF 8 bytes COM1...
  • Page 105 Address (hex) Size Resource 32 contiguous bytes starting on a 32-byte divisible ICH2 (USB controller #2) boundary 96 contiguous bytes starting on a 128-byte divisible LPC47M102 boundary * Default ** Double-word (Dword) access only *** Byte access only System I/O addresses...

  • Page 106: Memory Map

    Memory map Address Range Address Range Amount Function (decimal) (hex) 1024 K - 2097152 K 100000 - 7FFFFFFF 2047 MB Extended memory 960 K - 1024 K F0000 - FFFFF 64 KB Runtime BIOS 896 K - 960 K E0000 - EFFFF 64 KB Reserved 800 K - 896 K...

  • Page 107: Interrupts

    Interrupts The following table suggests a logical interrupt mapping of interrupt sources. It reflects a typical configuration, but you can change these interrupts. Use the information to determine how to program each interrupt. The actual interrupt map is defined using configuration registers in the I/O controller. I/O Redirection Registers in the I/O APIC are provided for each interrupt signal.

  • Page 108: Dma Usage

    DMA usage The following table lists the direct memory access (DMA) channels that the computer typically uses and which ones are available for use by add-in devices. DMA Channel Data Width Resource 8- or 16-bits Audio 8- or 16-bits Audio / parallel port 8- or 16-bits Diskette drive 8- or 16-bits...

  • Page 109: Index

    Index replacing fan Numerics backing up files 3.5-inch drive battery installing additional installing installing additional hard drive location replacing removing 5.25-inch drive, installing additional replacing troubleshooting beep codes accessories, safety precautions bezel adapter cards installing installing removing removing replacing replacing BIOS troubleshooting configuration jumper location...
  • Page 110 cleaning CRIMMs, defined computer computer case keyboard deleting files monitor case diskette drive monitor screen connector mouse troubleshooting clearance around the computer DMA usage closing the case drive conditioner, line adding or replacing configuration jumper cabling settings checking available space connecting system power installing 3.5-inch hard drive connector...
  • Page 111 Japanese users bezel New Zealand users chassis cover features back panel expansion cards front panel LANDesk Client Manager standard memory system power supply system board processor files RIMMs backup side panel deleting temporary system board deleting unneeded interference, avoiding magnetic front chassis intrusion connector interrupts, system front panel...
  • Page 112 maximum memory button memory connecting CRIMMs connector installing line conditioners maximum main ATX connector rules surge suppressors troubleshooting switch modem, troubleshooting uninterruptible power supplies monitor power menu, BIOS Setup utility adjusting power source problems cleaning power supply troubleshooting installing mouse removing cleaning replacing...
  • Page 113 removing socket locations adapter cards supported add-in cards rules for installing memory AGP video card back panel fan battery safety, general precautions bezel SCSI device, troubleshooting chassis cover secondary IDE connector security menu, Setup utility heatsink serial port power supply setting up processor computer...
  • Page 114 installing turning off the computer, Windows removing replacing system configuration, recording system interrupts uninterruptible power supplies system recovery updating the BIOS System Restoration CD USB ports system specifications utilities, hard drive maintenance utility, BIOS Setup technical specifications temperature, protecting the computer video temporary files, deleting AGP slot...

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