Foreward; Scope Of Manual; Replacement Parts Ordering; Service - Motorola V120x Instruction Manual

Motorola v120x mobile phone
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120X
Foreword

Scope of Manual

This manual is intended for use by experienced
technicians familiar with similar types of equip-
ment. It is intended primarily to support basic
servicing, which consists primarily of mechanical
repairs and circuit board replacement.
Authorized distributors may opt to receive addi-
tional training to become authorized to perform
limited component repairs. Contact your regional
Customer Support Manager for details.

Replacement Parts Ordering

Motorola maintains a parts office staffed to
process parts orders, identify part numbers,
and otherwise assist in the maintenance and
repair of Motorola Cellular products. Orders
for all parts should be sent to the Motorola
International Logistics Department at the fol-
lowing address:
Accessories
and
After
Motorola Personal Communications Sector
Schaumburg, IL 60196
International Motorolans that need to purchase
parts should contact AAD via one of the fol-
lowing numbers:
Phone: 1-847-538-8023, Fax: 1-847-576-3023
However, domestic Motorolans should contact
AAD via one of the following numbers:
Phone: 1-800-422-4210, Fax: 1-800-622-6210
http://accesssecure.mot.com/Accesspoint/cgi-
bin2/SoftCart.exe/Accesspoint/
quick.html?L+test+rkod3498+930004870
When ordering replacement parts or equipment
information, the complete identification number
should be included. This applies to all components,
kits, and chassis. If the component part number is
not known, the order should include the number of
the chassis or kit of which it is a part, and sufficient
description of the desired component to identify it.
Model and Kit Identification
Motorola products are specifically identified by an
overall model number on the product label. In most
market
Division
cases, assemblies and kits which make up the
equipment also have kit numbers stamped on them.

Service

Motorola's regional Cellular Subscriber Service
Centers offer some of the finest repair capabilities
available to Motorola Subscriber equipment users.
The Cellular Subscriber Service Centers are able to
perform computerized adjustments and repair most
defective transceivers and boards. Contact your
regional Customer Service Manager for more
information about Motorola's repair capabilities
and policy for in-warranty and out-of-warranty
repairs in your region.
12
Product Description
2/26/02

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