Samsung ProXpress C267x series User Manual page 118

Understanding display messages
12
Toner-related messages
Message Meaning
[color] toner not A toner cartridge is not
installed installed.
A toner cartridge is not
being detected
Not removed protective
film from toner.
[color] toner not The indicated toner
compatible cartridge is not suitable
for your machine.
Error: [error The indicated toner
cartridge is installed
number]
improperly, or the
[color] Toner
connector is polluted.
Failure: [error
number]. Install
[color] toner again
Prepare new Small amount of toner is
[color] toner left in the indicated
cartridge. The estimated
cartridge life of toner is
close.
Suggested solutions
Reinstall the toner cartridge.
Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
please call for service.
Remove the protective film from the
toner cartridge. Refer to Quick
Installation Guide provided with your
machine.
Install the corresponding toner
cartridge with a Samsung-genuine
cartridge (see "Replacing the toner
cartridge" on page 81).
Reinstall the Samsung-genuine toner
cartridge two or three times to
confirm it is seated properly. If the
problem persists, please call for
service.
Prepare a new cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 79).
Message Meaning
Replace new [color] The indicated toner
toner cartridge has almost
reached its estimated
Replace with new
cartridge life
[color] toner
cartridge
The indicated toner
cartridge has reached its
estimated cartridge life
a. Estimated cartridge life means the expected or estimated toner cartridge life, which
indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798
(see "Available consumables" on page 74). The number of pages may be affected by
operating environment, percentage of image area, printing interval, media, percentage
of image area, and media size. Some amount of toner may remain in the cartridge even
when replace new cartridge appears and the machine stops printing.
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
Suggested solutions
• You can choose Stop or Continue
as shown on the control panel. If
you select Stop, the printer stops
a printing. If you select Continue,
.
the printer keeps printing but the
printing quality cannot be
guaranteed.
• Replace the toner cartridge for the
best print quality when this
message appears. Using a
cartridge beyond this stage can
result in printing quality issues (see
"Replacing the toner cartridge" on
page 81).
Replace the toner cartridge (see
"Replacing the toner cartridge" on
a page 81).
.
4. Troubleshooting
118