Samsung NX11 User Manual page 131

Before contacting a service center
Appendix >
Situation
Your computer
cannot play videos
Intelli-studio is not
functioning properly
Cannot set the DPOF
for RAW files
Auto Focus does not
work
AEL feature does not
work
Lens does not work
External flash or GPS
does not work
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Suggested remedies
Depending on the software you use, video files
may not play. To play video files captured with
your camera, install and use the Intelli-studio
program on your computer. (p. 110)
• End Intelli-studio and restart the program.
• You cannot use Intelli-studio on Macintosh
computers.
You cannot set the DPOF for RAW files.
• Subject is not in focus. When the subject is
outside the AF area, shoot by moving the
subject inside the AF area and half pressing
[Shutter].
• Subject is too close. Step back from the
subject and shoot.
• The focus mode is set to MF. Switch the
mode to AF.
AEL feature does not work in M, i, t,
N, p, and s modes. Select another
mode to use this feature.
• Ensure that the lens is properly mounted.
• Remove the lens from the camera and re-
mount it.
Ensure that the external device is properly
mounted and turned on.
Situation Suggested remedies
• Set the date and time again.
The date & time • This screen appears when the camera's
settings screen
internal power source is completely
appears when you
discharged. Insert a fully charged battery and
wait at least 72 hours in power off status for
power on the camera
the internal power source to be recharged.
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