Sony NWZ-S715F Quick Start Manual page 34

Symptom
Noise Canceling
function is not
effective.
"VPT(Surround)"
setting or "Clear
Stereo" function is
not effective.
Cannot see the video,
but can hear it.
Buttons do not work.
Playback does not
stop.
The player does not
work.
Transferred data
cannot be found.
The volume is not
loud enough.
There is no sound
from the right
channel of the
headphones.
Or the right channel
sound is heard from
both sides of the
headphones.
Playback has stopped
suddenly.
CauselRemedy
• The NOISE CANCELING switch is set to the off position.
~
Set the NOISE CANCELING switch in the direction of the arrow C>.
• The supplied headphones are not being used.
~ Use the supplied headphones.
• The supplied headphones are not being used properly.
-+
Change the size of the earbuds or adjust the earbud position to sit on your
ears comfortably and
fit
your ears snugly (@" page 8). When you change the
earbuds, turn to install them firmly on the headphones to prevent the earbud
from detaching and remaining in your ear.
• The player is used in a quiet place.
... The Noise Canceling function may not he effective in a quiet place or
depending on the noise type.
• '\'V hen outputting to external audio speakers using the optional cradle.
"VPT(Surround)" settings and the "Clear Stereo" function may not be effective
because the player is designed for compatible headphones only. This is not a
malfunction.
• The file is a .3gp file. (.3gp only supports audio.)
• The video file is not in a video folder.
~
Place the video files in a video folder by dragging and dropping.
• The HOLD switch is set to the HOLD pOSition.
-+
Slide the HOLD switch to the opposite position (@' page II).
• The 5-way button is not correctly pressed.
-+
When using the up (L>.), down (Il), left (<I) or right
(t»
button with the 5-way
button, press on the 1:!1/'V/t>/<J icon.
• The player contains moisture condensation.
~
Wait a few hours to let the player dry.
• The remaining battery power is low or insufficient.
~
Charge the battery by connecting the player to a running computer (@'page96).
-+
If you charge the battery and nothing changes, press the RESET bulton to
reset the player (@' page 107).
• While "Connecting" is being displayed, you cannot operate the player.
-+
Disconnect the USB connection, then operate the player.
• With this player. there is no difference between stopping and pausing. When you
press the t:>DD button. OD appears and playback pauses/stops.
• The remaining battery power is insufficient.
-+
Charge the battery
by
connecting the player to a running computer ((if' page 96).
-+
If you charge the battery and nothing changes, press the RESET button to
reset the player (@' page 107).
• The built-in flash memory of the player was formatted using Windows Explorer.
-+
Format the built-in flash memory on the player (@' page 92).
• The supplied USB cable was disconnected from the player while data was being
transferred.
-+
Transfer usable files back to your computer and format the built-in flash
memory on the player (@' page 92).
• After dragging and dropping in Windows Explorer, data hierarchy levels do not
correspond to the player (@' page 99).
• Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (@"page 133).
~
Convert the ATRAC audio data using the supplied MP3 Conversion TooL
~
Songs or videos may not play back. depending on the file format ((jP page
133).
-+
Photos may not be displayed, depending on the file size or the file format ((ir page 133).
• "AVLS (Volume Limit)" is enabled.
-+
Disable "AVLS (Volume Limit)" (@'page80).
• The headphone jack is not fully inserted.
-+
If the headphones are not connected correctly. sound will not be output
properly. Insert the connecting pin of the headphones into the jack until it
clicks (@,page 11).
• The remaining batter}' power is insufficient.
-+
Charge the battery by connecting the player to your computer (@' page 96).
• lne songs or video files that cannot be played are played.
-+
Play back the other song or video files.
Symptom
Thumbnails are not
displayed.
Cover art is not
displayed.
The player cannot
format.
The player's power
was inadvertently
turned off, and then
on again.
Display
Symptom
"0" appears for a
title.
"Unknown" is
displayed for an
album or artist name,
etc.
Garbled characters
are displayed.
The screen darkens
while displaying a
photo.
The screen turns off.
A massage appears.
(auselRemedy
• Songs do not have cover art information. Thumbnails are displayed only when
songs have cover art information.
• Thumbnail name does not match its video file. and the video file is not in the
correct location.
-+
Place a JPEG file of the same name as the video file into the folder under the
"VIDEO" folder.
• If the photos do not have thumbnails that are complied with Exiffile format. the
thumbnails cannot be displayed.
-+
Retransfer the photos using supplied Media Manager for WALKMAN.
• Cover art information is not included with the data.
-+
The cover art only appears if the cover art information is included.
You can set cover art using the supplied Windows Media Player 11, or another
transfer capable software for setting cover art. For details on operation, refer
to Help of the sofh"{are or ask its manufacturer.
• Some cover art is not displayed. depending on its file format.
• The remaining battery is low or insufficient.
-+
Charge the battery by connecting to the computer (@"' page 96).
• If a malfunction occurs, the player turns off, and then on again automaticaJly.
(auselRemedy
• Characters that cannot appear on the player arc included in the title.
-+
Rename the title with appropriate characters on the computer.
• lbe data has no data information. such as an album or artist name. etc.
• The wrong language is selected.
-+
Correct the setting of "Language Settings"
«(jt~
page 94). and then transfer
data
to
the player again.
• There was no operation attempted for the time selected in "Screensaver Timing"
(@'
page 83).
-+
Press any button.
• There was no operation attempted for more than 3 tninutes while the player was
in the pause mode.
-+
Press any button.
• There was no operation attempted for the period you set in "Screensaver
Timing" when "Screensaver" is set to "Blank"
«(jY
page 83).
-+
Press any button.
-+
Set "Screensaver" to other than "Blank:'
• "On-Hold Display" is set to "No:'
-+
Slide the HOLD switch to the opposite position ((if" page II).
-+
Set "On-Hold Display" to "Yes" (@'page57). You can play back a video even
when the HOLD function is activated.
• See the "Messages" (@' page 120).
See reverse side.............