Sony DHG-HDD250 Operation Manual page 90

Operating Instructions
Video
Symptoms
No picture, no sound
Video and sound are
present, but no menus
appear.
"Black box" on screen
Bars appear at the top and
bottom of the screen
Distorted Picture
General
Symptoms
Lost password
HD DVR makes a "clicking"
sound when switching
between cable and antenna
channels
No Closed Captioning is
available when viewing a
previously recorded
program
Cannot pause, fast-forward,
rewind or record certain
channels
84
Possible Remedies
Make sure the power cord is plugged in and the POWER indicator on the
display window is lit.
Press the FORMAT button to select an output format that is compatible
with your TV (see page 10).
Make sure that the TV is powered on and the correct input (such as video
1, video 6, etc.) is selected on the TV.
If connected to a TV using the component video output, make sure that the
HD DVR is not also connected to a TV using the HDMI jack. The HDMI
jack becomes active and the component video jack becomes inactive when
an HDMI connection detected.
Try another channel, it could be station trouble.
If you are viewing an image on an HDTV, press the FORMAT button to
select a video format that is compatible with your TV, such as "1080i". If
you are viewing an image on an SDTV, press the FORMAT button to select
the "SD OUT" format. Note that while video may be output from.
You have selected a text option in the Closed Caption Options menu and
no text is available. To turn off this feature, set the Closed Caption On/Off
setting (Preferences/Screen) to Off. If you were trying to select closed
captioning, select CC1 instead of Text 1-4.
Press the SCREEN MODE button to select an appropriate aspect ratio that
best fits the current broadcast and your TV.
Some wide-screen programs are filmed in aspect ratios that are greater
than 16:9, such as 2.35:1. Your TV may display these programs with bars
at the top and bottom of the screen.
Check to see if you have selected the proper FORMAT and SCREEN
MODE.
Adjust the Screen Mode or Aspect Ratio of your TV.
Possible Remedies
In the password screen (see page 46), enter the following master
password: 4357. The master password clears your previous password; it
cannot be used to temporarily unblock channels.
This is a normal sound that results from the HD DVR switching between
the 2 available inputs.
The HD DVR CC setting must be selected before starting a recording. It is
not possible to change the CC setting after a recording has started.
Certain digital music channels available from some cable TV service
providers are not broadcast in a format that permits digital recording. In
such cases, it is not possible to pause, rewind etc. It may also be the case
that certain digital cable channels other than digital music channels could
also be sent in a format that is not recordable. Consult with your cable TV
service provider about what channels, if any, may not be recordable.