Additional Information; Troubleshooting - Sony SLV-SE230 Service Manual

Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest
Sony service facility.
Symptom Remedy
The ?/1 (on/standby) • Connect the mains lead to the mains securely.
switch does not function.
The power is turned on • Moisture condensation has occurred. Turn the power off,
but the VCR does not unplug the mains lead and leave the VCR to dry for over
operate. three hours.
The VCR is plugged in • Set POWER SAVE in the USER SET menu to OFF (see
but the display window page 69).
remains dark.
The clock has stopped • The clock stops if the VCR is disconnected from the mains.
and "– –:– –" appears in Reset the clock (and timer).
the display window.
The playback picture • Make sure the TV is set to the video channel. If you are
does not appear on the using a monitor, set it to video input.
TV screen.
• If the VCR is connected to the TV with the Scart cable,
make sure the VIDEO indicator is lit in the display
window. Use the t TV/VIDEO button on the remote
commander to light up the VIDEO indicator.
The picture is not clear. • Existing broadcasts may interfere with the VCR. Reset the
RF channel output of your VCR (see page 22).
• Adjust the tracking with the PROGRAM +/– buttons on the
VCR.
• The video heads are dirty (see the last page of
Troubleshooting). Clean the video heads using a Sony
video head cleaning cassette. If a Sony cleaning cassette is
not available in your area, have the heads cleaned at your
nearest Sony service facility (a standard service charge will
be required). Do not use a commercially available liquid
type cleaning cassette other than Sony's, as it may damage
the video heads.
• The video heads may have to be replaced. Consult your
local Sony service facility for more information.
The picture has no • The COLOUR SYSTEM option in the USER SET menu is
colour. set to the wrong position. Set the option to conform to the
system that the tape was recorded in.
The picture rolls • Adjust the vertical hold control on the TV or monitor.
vertically during picture
search.
76 Troubleshooting
Symptom Remedy
The SHOWVIEW menu • Check that TIMER METHOD in the EASY OPERATION
or the TIMER menu is set correctly (see page 71).
PROGRAMMING menu
does not appear.
The VPS/PDC function • Check that the clock and the date are set correctly.
does not operate
• Check that the VPS/PDC time you set is the correct one
properly.
(there might be a mistake in the TV programme guide). If
the broadcast you wanted to record did not send the good
VPS/PDC information, the VCR will not start recording.
• If the reception is poor, the VPS/PDC signal might be
altered and the VCR might not start recording.
You cannot watch Canal • Check that DEC is set to ON for this channel in the TV
Plus programmes when STATION TABLE menu.
the VCR is in standby
• Make sure the Canal Plus Scart cable is plugged securely.
mode.
A Canal Plus programme • Make sure the Canal Plus Scart cable is plugged securely.
is always recorded
• Check that DEC is set to ON for this channel in the TV
scrambled.
STATION TABLE menu.
A tape cannot be • Check that a tape is not already in the tape compartment.
inserted.
The remote commander • Make sure you are pointing the remote commander at the
does not function. remote sensor on the VCR.
• Replace all the batteries in the remote commander with
new ones if they are weak.
• Make sure the [TV] / [VIDEO] remote control switch is set
correctly.
The selected input line • Press INPUT SELECT to display the connected line.
connector number does
not appear in the display
window.
The tracking meter does • The recording condition of the tape is very poor and
not appear on the TV tracking cannot be adjusted.
screen.
You cannot control other • Set your TV's code number. The code number may change
TVs. when you replace the batteries of the remote commander.
The display window • The display window automatically becomes dim when the
becomes dim. VCR is in standby or timer recording mode.
The VCR needs to be • Clean the cabinet, panel and controls with a dry, soft cloth,
cleaned. or a soft cloth slightly moistened with a mild detergent
solution. Do not use any type of solvent, such as alcohol or
benzine.
78
Troubleshooting
Symptom
The picture has no
sound.
The sound from a tape
recorded with the VCR is
not in stereo or the
STEREO indicator in the
display window is
flashing.
No TV programme
appears on the TV
screen.
TV reception is poor.
The tape starts playing as
soon as it is inserted.
The tape is ejected when
you press z REC.
Nothing happens when
you press z REC.
The timer does not
operate.
Symptom
The Line Through
function does not
operate.
Symptoms caused by contaminated video heads
• Normal picture • Rough picture
initial
contamination
1-19
Remedy
• The tape is defective.
• If you made A/V connections, check the audio cable
connection.
• Adjust the tracking.
• The video heads are dirty. Clean the video heads using a
Sony video head cleaning cassette as explained above.
• Make sure the TV is set to the video channel. If you are
using a monitor, set it to video input.
• Existing broadcasts may interfere with the VCR. Reset the
RF channel output of your VCR (see page 22).
• Select the correct source with the INPUT SELECT button.
Select a programme position when recording TV
programmes; select a line input when recording from other
equipment.
• Make sure the aerial cable is connected securely.
• Adjust the TV aerial.
• Make sure the TV system is correctly set for your TV.
• Make sure TV SYSTEM (B/G or D/K) in the
INSTALLATION menu is set to the same system in your
local area.
• The safety tab has been removed. To record on this tape,
cover the tab hole (see page 44).
• The safety tab has been removed. To record on this tape,
cover the tab hole (see page 44).
• Make sure the tape is not at its end.
• Check that the clock is set.
• Make sure a tape has been inserted.
• Check that the safety tab has not been removed.
• Make sure the tape is not at its end.
• Make sure a programme has been set for timer recording.
• Make sure your timer settings are past the current time.
• Check that the decoder is turned on.
• Check that the satellite tuner is turned on.
• The clock stops if the VCR is disconnected from the mains.
Reset the clock and timer.
• Turn the power off and unplug the mains lead.
Troubleshooting
Remedy
• Set POWER SAVE in the USER SET menu to OFF (see
page 69).
• No picture (or
• Unclear picture
black & white
screen appears)
terminal
Troubleshooting
continued
77
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