Sony Docomo Xperia Z1 SO-01F Instruction Manual page 250

General Inquiries
<docomo Information Center>
0120-005-250 (toll free)
*Service available in: English, Portuguese, Chinese, Spanish.
*Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m.)
From DOCOMO mobile phones (In Japanese only)
(No prefix) 151 (toll free)
*Unavailable from land-line phones, etc.
From land-line phones (In Japanese only)
0120-800-000 (toll free)
*Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year round))
Please confirm the phone number before you dial.
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
Shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website http://www.nttdocomo.co.jp/english/
For loss, theft, malfunction, and inquiries while overseas (24-hour reception)
From DOCOMO mobile phones
International call access code
-81-3-6832-6600* (toll free)
for the country you stay
*You are charged a call fee to Japan when calling from a land-line phone, etc.
*If you use SO-01F, you should dial the number +81-3-6832-6600
(to enter ' ', touch and hold '0').
*For international call access codes for major countries and universal number international prefix, refer to DOCOMO International Services website.
If you lose your terminal or have it stolen, immediately take the steps necessary for suspending the use of the terminal.
If the terminal you purchased is damaged, bring your terminal to a repair counter specified by DOCOMO after returning to Japan.
Don't forget your mobile phone...or your manners!
When using your mobile phone in a public place, don't forget to
show common courtesy and consideration for others around you.
Li-ion 00
Repairs
From DOCOMO mobile phones (In Japanese only)
(No prefix) 113 (toll free)
*Unavailable from land-line phones, etc.
From land-line phones (In Japanese only)
0120-800-000 (toll free)
*Unavailable from part of IP phones.
(Business hours: 24 hours (open all year round))
From land-line phones
Universal number international
prefix
*You might be charged a domestic call fee according to the call rate for
the country you stay.
Sales: NTT DOCOMO, INC.
Manufacturer: Sony Mobile Communications, Inc.
<Universal number>
-8000120-0151*
We collect old phones, etc. regardless of
brands and manufacturers. Bring them to
your nearest docomo Shop.
*Items to be collected: mobile phones,
PHS, battery packs, chargers, desktop
holders (regardless of brands and
manufacturers)
13.10 (1st Edition) 1277-2348.1