Trademarks used in this text: Dell, OptiPlex, OptiFrame, Dell OpenManage, Dimension, Latitude, and Inspiron are trademarks of Dell Computer Corporation; Microsoft,

Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation; 3Com is a registered trademark of 3Com Corporation; Intel and Pentium are

registered trademarks, and Celeron is a trademark of Intel Corporation; Novell and NetWare are registered trademarks of Novell, Inc; IBM and OS/2 are registered trademarks

of International Business Machines Corporation. As an ENERGY STAR partner, Dell has determined that certain configurations of this product meet the ENERGY STAR

guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary

interest in trademarks and trade names other than its own.

Technical Specifications

Solving Problems

Finding Solutions

Dell Diagnostics

Messages and Codes

Software Problems

BIOS Recovery Utility

Getting Help

Help Overview

Contacting Dell

Additional Information

Regulatory Notices

ENERGY STAR® Compliance

Limited Warranty and Return Policy

Microsoft® Windows® XP Features

Table of Contents

Summary of Contents for Dell OptiPlex GX150

Page 1 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in trademarks and trade names other than its own.
Page 2 February 2002 08WUP A06...
Page 3: Front View
Contents Page About Your Computer: Dell™ OptiPlex™ GX150 System User's Guide Front View Back View Inside Your Computer Front View The following figures show the controls, indicators, and features located on the front panel of the small form-factor, small desktop, and small mini- tower systems. Front View of the Small Form-Factor System...
Page 4 The following table shows power button functions for the Windows 98, Windows 98 SE, Windows 2000, and Windows XP operating systems that have the ACPI feature disabled. Power Button Behavior Under Microsoft Windows 98, Windows 98 SE, Windows 2000, and Windows XP (With Dell AutoShutdown Loaded)
Page 5: Back View
Power Button Behavior Under Microsoft Windows NT (With Dell AutoShutdown Loaded) Action Results System Turned On System Turned Off Press power button System shuts down Boots and system turns on Hold power button for 6 seconds* System turns off Boots and system turns on *Pressing or holding the power button to shut down the system may result in data loss.
Page 6 4 Link integrity light 5 Network adapter 6 Activity light 7 Video connector 8 Microphone connector 9 Audio line-in connector 10 Audio line-out connector 11 USB connectors (2) 12 Diagnostic lights 13 Serial 2 connector 14 Serial 1 connector Small Desktop System Back-Panel Connectors and Indicators Parallel port connector Diagnostic LEDs...
Page 7 RJ45 port on a UTP concentrator or hub, depending on your network configuration, and press the other end of the UTP cable into the NIC connector until the cable snaps securely into place. Dell recommends the use of Category 5 wiring and connectors for our customers' networks. Line-In Jack This jack is used to attach record/playback devices such as cassette players, CD players, and VCRs.
Page 8: Inside Your Computer
NOTE: Do not use this connector if your computer contains an add-in accelerated graphics port (AGP) and/or Peripheral Component Interconnect (PCI) card. This connector can be used for a secondary display if multi-monitor is supported and enabled in your operating system and you have an add-in PCI video card.
Page 9 1 Optical drive 2 Diskette drive 3 Hard drive 4 Internal speaker 5 Chassis intrusion switch 6 System board 7 Expansion-card slots I/O ports and connectors 9 AC power connector 10 Power supply 11 Padlock ring 12 Microprocessor and heat sink shroud System Cables Cabling in the Small Form-Factor Desktop System 1 CD drive data cable...
Page 10 1 Optical drive audio cable 2 Optical drive cable 3 Diskette drive cable 4 Control panel cable 5 Front input/output cable 6 Front input/output audio cable 7 EIDE interface cable (hard drive) Cabling in the Small Desktop System With a Sound Card Installed 1 Optical drive audio cable 2 Optical drive cable 3 Diskette drive cable...
Page 11: System Board Components
1 Optical drive power cable 2 Optical drive audio cable 3 Optical drive data cable 4 Diskette drive power cable 5 Diskette drive data cable 6 Hard-drive power cable 7 Hard-drive data cable 8 Front I/O cable 9 Front I/O audio cable The following table provides a color code key for the cables inside your system. Hard drive Blue Diskette drive...
Page 12: System Board Labels
18 Voltage regulator module (may not be removable on some systems) 19 Parallel port (upper) and serial port (2) (lower) connectors 20 Microprocessor fan connector 21 Microprocessor and heat sink assembly System Board Labels The following table lists the labels for connectors and sockets on the system board and gives a brief description of their functions. System Board Connectors and Sockets Connector or Socket Description...
Page 13: Regulatory Notices
Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at http://accessories.us.dell.com.
Page 14 Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer system (or other Dell digital apparatus), examine all registration labels located on the bottom or the back panel of your computer (or other digital apparatus). A statement in the form of "IC Class A ICES-003"...
Page 15: Vcci Notice (Japan Only)
Your computer system uses a lithium battery. The lithium battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, refer to the section about replacing the battery in your Dell system documentation for instructions.
Page 16: Mic Notice (Republic Of Korea Only)
MIC Notice (Republic of Korea Only) To determine which classification (Class A or B) applies to your computer system (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product.
Page 17 NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter: Dell One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso ...
Page 18: Bsmi Notice (Taiwan Only)
Exportador: Dell One Dell Way Round Rock, TX 78682 Dell Computer de México, Importador: S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Embarcar a: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F. Tensión alimentación: 115/230 VAC Frecuencia: 60/50 Hz Consumo de corriente: DHS —...
Page 19: Energy Star Compliance
ENERGY STAR® Compliance Certain configurations of Dell computer systems comply with the requirements set forth by the Environmental Protection Agency (EPA) for energy- efficient computers. If the front panel of your computer bears the ENERGY STAR® Emblem (see figure below), your original configuration complies with these requirements and all ENERGY STAR® power management features of the computer are enabled.
Page 20: Limited Warranty And Return Policy
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the exchange.
Page 21 You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the exchange.
Page 22 In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
Page 23 If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice.
Page 24 Support for the application program used to create user-definable attributes (UDAs) ¡ Asset management features: Remote viewing, entering, and modifying of an asset tag for a remote system in a Dell DMI network ¡ Automated and manual mapping of one or more groups to a user-defined directory ¡...
Page 25 NOTE: This feature does not work if the system is shut off using a power strip or surge protector. Auto power on — enables automatic turn-on of the computer system either every day or every Monday through Friday at a preset time. NOTE: This feature does not work if the system is shut off using a power strip or surge protector.
Page 26: Password Protection
Setup password System Password System passwords allow only those who know the password to have full use of the system. Your Dell system does not have the system password feature enabled when you receive it. NOTICE: Although passwords provide security for the data on your system, they are not foolproof. If your data requires more security, it is your responsibility to obtain and use additional forms of protection, such as data encryption programs.
Page 27 Password." Setup Password Setup passwords allow only those who know the password to have full use of system setup. Your Dell system does not have the setup password feature enabled when you receive it. Setup Password options in system setup: Enabled —...
Page 28: System Settings
NOTES: The setup password can be the same as the system password. If the two passwords are different, the setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password. A change to Setup Password becomes effective immediately (rebooting the system is not required).
Page 29 To set the current configuration information such as the amount of memory or type of hard drive installed You can view the current settings at any time. Dell recommends that you print the system setup screens (by pressing <Print Screen>) or record the information for future reference.
Page 30 Sequence. When you select this option, the system prompts you to press <Ctrl><Alt><b> at the Dell logo screen during system boot. A menu then appears that allows you to select PXE, RPL, BootP, or NetWare as the active boot mode. If a boot routine is not available from the network server, the system tries to boot from the next device in the boot sequence list.
Page 31 Network Interface Controller determines whether the integrated NIC is On, Off, or On w/ MBA. The default is On. If you select ¡ On w/ MBA, you are prompted to press <Ctrl><Alt><b> at the Dell logo screen during system boot. A menu then appears that allows you to select PXE, RPL, BootP, or NetWare as the active boot mode.
Page 32 EIDE CD-ROM drives. NOTES: For all devices obtained from Dell that use the integrated EIDE controller, set the appropriate Drive option to Auto. You must have an EIDE device connected to the primary EIDE interface if you have an EIDE device connected to the secondary EIDE interface.
Page 33 The system's five-character service tag number, which was programmed into NVRAM by Dell during the manufacturing process. Refer to this number during technical assistance or service calls. The service tag number is also accessed by certain Dell support software, including the diagnostics software.
Page 34: Jumper Settings
number. If you prefer, you can type numbers in the month, day-of-month, and year fields. CPU Serial Number determines whether the microprocessor serial number (if any) is provided to programs that request it. When Enabled is selected, the system provides the microprocessor serial number to programs that request it. When Disabled is selected, the system never provides the microprocessor serial number.
Page 35: International Dialing Codes
Asia and Other Regions Contact Numbers Americas Contact Numbers Overview When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following sections. "International Dialing Codes" provides the various codes required to make long-distance and international calls.
Page 36 toll free: 0800 444 0733 (Buenos Aires) Sales toll free: 0810 444 3355 Tech Support Fax 4515-7139 Customer Care Fax 4515-7139 Website: www.dell.com.ar Barbados General Support 1-800-534-3066 Bermuda General Support 1-800-342-0671 Brazil ...
Page 37 Sales toll free: 0800 90 3390 Website: www.dell.com/br Canada Automated Order-Status System toll free: 1-800-433-9014 (North York, Ontario) AutoTech (Automated technical support) toll free: 1-800-247-9362 Customer Care (From outside Toronto) toll free: 1-800-387-5759...
Page 38 (Home sales purchased via www.dell.com) Customer Service toll free: 1-800-624-9897 (Credit Return Authorization Numbers) National Accounts (Systems purchased by established Dell national accounts [have your account number handy] or value-added resellers [VARs]): Customer Service and Technical Support (Return toll free: 1-800-822-8965...
Page 39 Desktop and Portable Fee-Based Technical Support toll free: 1-800-433-9005 Sales (Catalogs) toll free: 1-800-426-5150 toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 Dell Services for the Deaf, Hard-of-Hearing, or Speech- toll free: 1-877-DELLTTY Impaired (1-877-335-5889) Switchboard 338-4400 DellNet™ 1-877-dellnet ...
Page 40 Technical Support 22 83 27 27 (Prague) Customer Care 22 83 27 11 22 83 27 14 TechFax 22 83 27 28 Switchboard 22 83 27 11 Website: support.euro.dell.com E-mail: czech_dell@dell.com Denmark Technical Support 45170182 (Horsholm) ...
Page 41 766-9570 Preferred Accounts Customer Care 06103 766-9420 Large Accounts Customer Care 06103 766-9560 Public Accounts Customer Care 06103 766-9555 Switchboard 06103 766-7000 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Ireland Ireland Technical Support 1850 543 543 (Cherrywood) UK Technical Support...
Page 42 Switchboard (Brussels, Belgium) 481 91 00 Fax (Brussels, Belgium) 481 92 99 Website: support.euro.dell.com E-mail: tech_be@dell.com Netherlands Technical Support 581 8838 (Amsterdam) Customer Care 581 8740 Home/Small Business Sales toll free: 0800- 0663 Home/Small Business Sales Fax...
Page 43 902 118 539 Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Corporate Technical Support 902 100 130 Customer Care 902 118 546 Switchboard 722 92 00 91 722 95 83 Website: support.euro.dell.com ...
Page 44 Technical Support Outside of Japan (Dimension and Inspiron) 81-44 520-1435 Technical Support (Dell Precision™, OptiPlex, and toll free: 0120-1984-33 Latitude) 81-44 Technical Support Outside of Japan (Dell Precision, 556-3894 OptiPlex, and Latitude) Customer Care 556-4240 24-Hour Automated Order Status Service 556-3801 Individual User 556-1657 Business Sales Division (Up to 400 employees) 556-3494 Public Sales (Government agencies, education ...
Page 45 556-3433 employees) Global Segment Japan 556-3469 Large Corporate Accounts Sales (Over 3500 556-3440 employees) Faxbox Service 556-3490 Switchboard 556-4300 Web site: support.jp.dell.com Korea Technical Support toll free: 080-200-3800 (Seoul) Sales toll free: 080-200-3600 Customer Service (Penang, Malaysia) ...
Page 46 0080 651 228/0800 33 556 Corporate Sales toll free: 0080 651 227/0800 33 555 Thailand Technical Support toll free: 088 006 007 Customer Service (Penang, Malaysia) 633 4949 NOTE: Customers in Thailand call Malaysia for Sales toll free: 088 006 009 customer assistance.
Page 47 Hard Drives and Media General Information About Hard Drives EIDE Drive Addressing Connecting Drives Hard Drives Small Form-Factor Desktop System Small Desktop System Small Mini-Tower System Floppy, Tape, or CD-ROM Drives Small Form-Factor Desktop System Small Desktop System Small Mini-Tower System General Information About Hard Drives The small form-factor and small desktop systems support a single enhanced integrated drive electronics (EIDE) hard drive in the hard drive bay;...
Page 48 firmly attached to the connector on the system board. Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Keyed connectors ensure that the pin-1 wire in the cable (indicated by the colored strip along one edge of the cable) goes to the pin-1 end of the connector.
Page 49 15. Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 16. Test the hard drive by running the Dell Diagnostics. Small Desktop System Hard Drives To install an EIDE hard drive in a small desktop system, perform the following steps.
Page 50 2. Unpack the drive, and prepare it for installation. Check the documentation for the drive to verify that it is configured for your computer system. 3. Open the computer cover. 4. Remove the plastic shroud covering the hard drive by pressing in on the indented tab at the top of the shroud and lifting the shroud away. Removing the Hard Drive Shroud in the Small Desktop System 5.
Page 51 17. Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 18. Test the hard drive by running the Dell Diagnostics. 19. If the drive you just installed is the primary drive, install your operating system on the hard drive.
Page 52 16. Exit system setup, and reboot the system. 17. Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 18. Test the hard drive by running the Dell Diagnostics.
Page 53 Small Form-Factor Desktop System Floppy, Tape, or CD-ROM Drives To install a floppy, tape, or CD-ROM drive in a small form-factor desktop system, perform the following steps. CAUTION: To avoid the possibility of electric shock, turn off the computer and any peripherals, disconnect them from their electrical outlets, and then wait at least 5 seconds before you open the computer cover. Also, before you install a drive, see the other precautions in "Safety First—For You and Your Computer."...
Page 54 8. Connect the power cable to the power input connector on the back of the drive. 9. Connect the floppy drive cable to the interface connector on the system board. Attaching Floppy Drive Cables in the Small Form-Factor Desktop System 1 Floppy cable 2 Drive floppy connector 3 System board floppy connector (DSKT)
Page 55 4. Reinstall the 5.25-inch floppy drive and bracket assembly in the chassis by gently sliding the bracket into place until the tabs securely click into position. 5. If you are installing a drive that has its own controller card, install the controller card in an expansion slot.
Page 56 Diagnostics. NOTE: Tape drives sold by Dell come with their own operating software and documentation. After you install a tape drive, refer to the documentation that came with the drive for instructions on installing and using the tape drive software.
Page 57 6. Connect the power cable to the power input connector on the back of the drive. 7. Connect the appropriate interface cable to the interface connector on the back of the drive. Attaching Floppy Drive Cables in the Small Desktop System 1 Power cable 2 Floppy cable 3 Floppy connector...
Page 58 5. Reinstall the 5.25-inch floppy drive and bracket assembly in the chassis by gently sliding the bracket into place until the tabs securely click into position. 6. If you are installing a drive that has its own controller card, install the controller card in an expansion slot.
Page 59 Diagnostics. NOTE: Tape drives sold by Dell come with their own operating software and documentation. After you install a tape drive, refer to the documentation that came with the drive for instructions on installing and using the tape drive software.
Page 60 7. Install the 3.5-inch floppy drive and bracket assembly in the chassis by gently sliding the bracket into place until the tabs securely click into position. Installing the 3.5 Inch Drive in the Small Mini-Tower System 8. Connect the power cable to the power input connector on the back of the drive. 9.
Page 61 2. If the replacement drive does not have the bracket rails attached, remove the old drive from the bracket by removing the four screws that secure the drive to the bracket rails. 3. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and tightening all four screws. Installing a 5.25-Inch Drive in the Small Mini-Tower System 4.
Page 62 Diagnostics. NOTE: Tape drives sold by Dell come with their own operating software and documentation. After you install a tape drive, refer to the documentation that came with the drive for instructions on installing and using the tape drive software.
Page 63: Technical Assistance
World Wide Web The Internet is your most powerful tool for obtaining information about your computer and other Dell products. Through the Internet, you can access most of the services described in this section, including AutoTech, TechFax, order status, technical support, and product information.
Page 64: Problems With Your Order
TechFax Service Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll- free for all kinds of technical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate.
Page 65: Before You Call
Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.
Page 66 Temporary file. Delete before release. About Your Computer: Dell OptiPlex GX150 System User's Guide Additional Information: Dell OptiPlex GX150 System User's Guide Advanced Features: Dell OptiPlex GX150 System User's Guide Getting Help: Dell OptiPlex GX150 System User's Guide Contents: Dell OptiPlex GX150 System User's Guide...
Page 67: Finding Solutions
Finding Solutions This section describes system and software problems, offers corrective actions, describes the utility, and provides system messages and codes. Before you call Dell for technical assistance, complete the following tasks to help you resolve computer problems: Read "About Your Computer"...
Page 68: Video And Monitor Problems
5. Run the VESA/VGA Interface tests in the Dell Diagnostics. Did any of the tests fail? Yes. The video controller on the system board may be defective. Contact Dell for technical assistance. No. Go to step 6. 6. Turn off the computer and the monitor, connect another monitor to the computer, and then turn them on.
Page 69: Sound And Speaker Problems
No. Go to step 3. 3. Run the Misc. PCI Devices tests in the Dell Diagnostics. Did the tests complete successfully? Yes. The controller is functioning properly. If the problem persists, contact Dell for technical assistance. No. Contact Dell for technical assistance. Printer Problems Basic Checks: Disconnect the cable from the computer and check the cable connector for bent or broken pins.
Page 70 Does the self-test complete successfully? Yes. Go to step 3. No. The printer is probably defective. If you bought the printer from Dell, contact Dell for technical assistance. If you did not, take it to an authorized service center for repair.
Page 71: Mouse Problems
Yes. The problem is resolved. No. Go to step 2. 2. If you are using a PS/2 mouse, run the Mouse test in the Pointing Devices device group in the Dell Diagnostics. Did the tests complete successfully? Yes. Go to step 3.
Page 72: Keyboard Problems
No. Go to step 8. 8. Turn off the computer, connect another keyboard to the computer, and then turn the computer on. If you do not have another keyboard, contact Dell for technical assistance. Is the keyboard functioning properly? Yes. The original keyboard is defective. The problem is resolved.
Page 73 If you hear an unfamiliar scraping or grinding sound when a drive is accessed, there could be a hardware malfunction. Contact Dell for technical assistance. When you turn on the computer, you can hear drive activity during the boot routine. If your computer does not boot, contact Dell for technical assistance.
Page 74 No. Proceed to step 4. Did any of the diagnostics tests indicate a faulty drive? Yes. The hard drive may be faulty. Contact Dell for technical assistance. No. Go to the next question. Did any of the diagnostics tests indicate a faulty drive controller? Yes.
Page 75: Battery Problems
Close the computer cover, reconnect the computer and peripherals to their electrical outlets, and turn them on. Does the hard drive activity light blink during the boot routine? Yes. Go to the next question. No. The system board may be faulty. Contact Dell for technical assistance. Does the computer display a drive error message? Yes. See "System...
Page 76: Expansion Card Problems
Yes. The expansion card you just reinstalled is faulty and needs to be replaced. No. Repeat steps 11 and 12 with another expansion card. Proceed to step 13. 13. If you have replaced all the expansion cards and the problem is not resolved, contact Dell for technical assistance. Recover From a Program That Is Not Responding 1.
Page 77: Restart A Computer That Is Not Responding
8. If you have a micro tower chassis, replace the AGP card brace. 9. Close the computer cover, reconnect the computer and peripherals to their electrical outlets, and turn them on. 10. Run the System Board Devices test group in the Dell Diagnostics. Did any of the diagnostics tests fail? Yes.
Page 78 Yes. The computer needed to update the memory count. The problem is resolved. No. Go to step 2. 2. Run the System Memory test group in the Dell Diagnostics. Did any of the diagnostics tests fail? Yes. Contact Dell for technical assistance.
Page 79: System Board Problems
CAUTION: Before you perform this procedure, see "Safety Information." 1. Reboot the system and run the System Board Devices test group in the Dell Diagnostics. Did any of the tests fail? Yes. Contact Dell for technical assistance. No. Go to step 2.
Page 80: Dell Diagnostics
When to Use the Dell Diagnostics If you experience a problem with your computer, run the Dell Diagnostics before you call Dell for technical assistance. The Dell Diagnostics tests check your computer's hardware without additional equipment and without the risk of destroying data. When the diagnostics tests complete without indicating any problems, you can have confidence in your computer's operation.
Page 81: Advanced Testing
To perform a quick check of your computer or a specific device, select Quick Tests from the Test All Devices or Test One Device option. Quick Tests runs only the tests that run fast and do not require user interaction. Dell recommends that you choose Quick Tests first to increase the odds of tracing the source of the problem quickly.
Page 82: Messages And Codes
Keys Explains the functions of all keystrokes that can be used in the Dell Diagnostics Device Group Describes the highlighted group in the Device Groups list on the main menu and provides reasons for using certain...
Page 83 For help in resolving this problem, please report the checkpoint code (nnnn) to the note this checkpoint and contact Dell support technician. Technical Support. Attachment failed to respond The diskette drive or hard drive "Drive...
Page 84 No timer tick interrupt A chip on the system board might be Run the System Board Devices tests in malfunctioning. Dell Diagnostics. The diskette in drive A or your hard A nonbootable diskette is in drive A. Non-system disk or disk error...
Page 85: System Beep Codes
The beep code is a pattern of sounds: for example, one beep, followed by a second beep, and then a burst of three beeps (code 1-1-3) means that the computer was unable to read the data in nonvolatile random-access memory (NVRAM). This information is invaluable to the Dell support staff if you need to call for technical assistance.
Page 86: Warning Messages
3-1-1 Slave DMA register failure Run the System Board Devices tests in the Dell Diagnostics, if possible. 3-1-2 Master DMA register failure Run the System Board Devices tests in the Dell Diagnostics, if possible. 3-1-3 Master interrupt mask register failure "Getting...
Page 87 "Finding Solutions" for procedures you need to complete prior to performing the suggested resolution. If the problem persists after you perform the suggested problem resolution(s), contact Dell Technical Assistance for further help. Table 4 lists the codes for the back panel diagnostic LEDs, gives their probable causes, and offers suggested corrective actions. The LED patterns are shown as they appear on the back of the desktop chassis (vertical position).
Page 88: Software Problems
Verify that the program’s device drivers do not conflict with certain application programs. Confirm that a problem is software-related by running the System Board Devices tests in the Dell Diagnostics. If all tests run successfully, the error condition may be related to a software problem.
Page 89 Device Drivers Programs that use specialized subroutines called device drivers can also cause problems with your system. For example, a variation in the way the data is sent to the monitor may require a special screen driver program that expects a certain kind of video mode or monitor. In such cases, you may have to develop an alternative method of running that particular program—the creation of a boot file made especially for that program, for example.
Page 90 The system automatically flashes the BIOS from the diskette. 6. When the system begins to restart and the Dell logo screen appears, remove the diskette from the diskette drive so that the system does not boot from the diskette again.
Page 91: Fcc Notices (U.s. Only)
Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/segmenter.asp.
Page 92: Ic Notice (Canada Only)
Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer system (or other Dell digital apparatus), examine all registration labels located on the bottom or the back panel of your computer (or other digital apparatus). A statement in the form of "IC Class A ICES-003"...
Page 93: Battery Disposal
This Dell device is classified for use in a typical Class B domestic environment. A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Computer Corporation Products Europe BV, Limerick, Ireland.
Page 94 MIC Notice (Republic of Korea Only) To determine which classification (Class A or B) applies to your computer system (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product.
Page 95 Class A Device Please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find that this device is not suitable for your use, you may exchange it for a nonbusiness-purpose device. MIC Class A Regulatory Label Class B Device Please note that this device has been approved for nonbusiness purposes and may be used in any environment, including residential areas.
Page 96: Nom Information (Mexico Only)
NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter: Dell One Dell Way Round Rock, TX 78682 Dell Computer de México, Importer: S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso ...
Page 97 Back to Contents Page...
Page 98: When Using Your Computer
Back to Contents Page Safety Information: Dell™ Optiplex™ GX150 System User's Guide Overview When Working With Your Computer When Using Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits Overview Use the following safety guidelines to help protect your computer from potential damage and to ensure your own personal safety. These safety guidelines are also available in the Setup and Quick Reference Guide that came with your computer.
Page 99 For comfort and efficiency, observe the following ergonomic guidelines when setting up and using your computer: Position your computer so that the monitor and keyboard are directly in front of you as you work. Special shelves are available (from Dell and other sources) to help you correctly position your keyboard.
Page 100: Protecting Against Electrostatic Discharge
1. Perform an orderly computer shutdown using the operating system menu. 2. Turn off your computer and any devices. 3. Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the card-slot openings at the back of the computer, before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components.
Page 101: System Information
Back to Contents Page Technical Specifications: Dell™ OptiPlex™ GX150 System User's Guide Processor Ports Memory Key Combinations System Information Controls and Indicators Graphics (Optional) and Video Power Audio Physical Expansion Bus Environmental Drives Processor Microprocessor type Intel® Pentium® III or Celeron™ microprocessor Internal cache 32-kilobyte (KB) first-level (16-KB data cache; 16-KB instruction cache) Level 2 (L2) cache memory integrated 256-KB Advanced Transfer Cache for Pentium III processors;...
Page 102: Expansion Bus
Display cache optional 4-MB, 133-MHz SDRAM Graphics memory Dynamically allocated from system memory Video resolutions 640 x 480 pixels; 85 hertz (Hz) max refresh rate with 16.7 million colors (display supports some or all of 800 x 600 pixels; 85 Hz max refresh rate with 16.7 million colors these resolutions) 1024 x 768 pixels;...
Page 103: Key Combinations
Ports Externally accessible: Serial (data terminal two 9-pin connectors; 16550-compatible on the back panel equipment [DTE]) Parallel one 25-hole connector (bidirectional) on the back I/O panel Video 15-hole video graphics array (VGA) connector on the back I/O panel Integrated network RJ45 connector on the back I/O panel interface controller (NIC) Personal System/2...
Page 104 DC power supply: Wattage small form-factor chassis: 100 W small desktop chassis: 110 W small mini-tower chassis: 200 W Heat dissipation small form-factor chassis: 455 BTU/hr (average) small desktop chassis: 500 BTU/hr (average) small mini-tower chassis: 910 BTU/hr (average) Voltage 90 to 135 volts (V) at 60 Hz;...
Page 105 Storage 27-G faired square wave with a velocity change of 200 inches/sec (508 cm/sec) Altitude: Operating -16 to 3048 meters (m) (-50 to 10,000 feet [ft]) Storage -16 to 10,600 m (-50 to 35,000 ft) Back to Contents Page...
Page 106 Back to Contents Page Stand: Dell™ OptiPlex™ GX150 System User's Guide Removing and Attaching the Small Form-Factor and Small Desktop Computer Stands To remove the stand from the small form-factor and small desktop computers, perform the following steps: 1. Turn the computer over so that the stand is at the top.
Page 107 1. Place the computer on its right side so that the drive bays are at the bottom. 2. Fit the stand onto what was the left side of the computer. a. Position the stand as shown in the figure by aligning the large round hole in the stand with the securing button on the side of the cover and aligning the captive screw in the stand with the screw hole in the cover.
Page 108: Computer Cover
Back to Contents Page Installing Upgrades: Dell™ OptiPlex™ GX150 System User's Guide Computer Cover Hard Drives Expansion Cards Diskette Drives System Memory Optical Drives AGP Graphics Card/GPA (AIMM) Card Front-Panel Inserts (Small Desktop and Mini-Tower Chassis) Microprocessor Battery Computer Cover CAUTION: Before you perform this procedure, see "Safety Information."...
Page 109: Expansion Cards
Opening the Small Mini-Tower Computer Cover 1 Release buttons (one on each side) 2 Padlock ring NOTICE: To prevent damage to the system board, open the cover until it catches at a 45-degree angle. Then remove the optical drive data cable and/or the hard drive data cable from the system board and open the cover to a 90-degree angle. Opening the Small Mini-Tower System to a 45-Degree Angle To close the computer cover, perform the following steps: 1.
Page 110 32-Bit Low Profile Expansion Card 32-Bit Expansion Card NOTE: To meet PC99 requirements, your Dell system uses only PCI expansion slots. Industry-Standard Architecture (ISA) expansion cards are not supported. NOTICE: Before disconnecting a peripheral from the computer or removing a component from the system board, verify that the...
Page 111 7. Prepare the expansion card for installation. See the documentation that came with the expansion card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any expansion cards.
Page 112 6. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain Federal Communications Commission (FCC) certification of the computer. The brackets also keep dust and dirt out of your computer.
Page 113 Enter system setup, select Integrated Devices and change the setting for Network Interface Card to On. b. Connect the network cable to the integrated connector on the I/O panel (see "I/O Panel"). Installing and Removing Expansion Cards in the Small Mini-Tower Systems CAUTION: Before you perform this procedure, see "Safety Information."...
Page 114 3.3 V. This slot may also be used for a 4-megabyte (MB) graphics performance accelerator (GPA, formerly called an AIMM). NOTE: To meet PC99 requirements, your Dell system uses only PCI expansion slots. ISA expansion cards are not supported. NOTICE: Before disconnecting a peripheral from the computer or removing a component from the system board, verify that the...
Page 115 Installing an Expansion Card in the Small Desktop System CAUTION: Before you perform this procedure, see "Safety Information." NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electrical outlet. Before removing a component from the system board, verify that the standby power light on the system board has turned off.
Page 116 7. When the card is firmly seated in the connector, secure the card's mounting bracket to the system by lowering the plastic lever. 8. Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable connections. Replace the expansion-card cage.
Page 117: System Memory
DIMM sockets on the system board (DIMMs must be non-error checking and correction [non-ECC]). When you add system memory, you may install DIMMs in either socket. For optimum operation, Dell recommends that you install a DIMM in socket A first (closest to the processor) before installing a DIMM in socket B.
Page 118 8. When the System Memory total is correct, press <Esc> to exit system setup. 9. Run the Dell Diagnostics to verify that the DIMMs are operating properly. Removing DIMMs To remove a DIMM, press the securing clips outward simultaneously until the DIMM disengages and pops out slightly from the socket.
Page 119 1 Securing clips (2) AGP Graphics Card/GPA (AIMM) Card CAUTION: To avoid the possibility of electric shock, turn off the computer and any peripherals, disconnect them from their electrical outlets, and then wait at least 5 seconds before you open the computer cover. Also, before you upgrade memory, see the other precautions in "Safety Information."...
Page 120 1 Hinged lever 3. Insert the AGP card into the connector on the system board. Make sure that the card is securely fastened by the AGP card clip. Inserting an AGP Card 1 Front end notch of AGP card 2 I/O panel AGP video connector 3 AGP card clip lever a.
Page 121 To replace the microprocessor, perform the following steps. NOTE: Dell recommends that only a technically knowledgeable person perform the following procedure. CAUTION: To avoid the possibility of electric shock, turn off the computer and any peripherals, disconnect them from their electrical outlets, and then wait at least 5 seconds before you open the computer cover.
Page 122 1 Clip 2 Green tab For systems with the toggle clip, remove the DIMM closest to the microprocessor heat sink assembly. Pull down on the toggle clip lever until you can unhook the ends of the clip from the tabs on each side of the ZIF socket. Remove the clip from the socket, and then lift the heat sink from the microprocessor.
Page 123 NOTE: If you are installing a microprocessor replacement kit from Dell, return the original heat sink assembly and microprocessor package to Dell in the same package in which your replacement kit was sent. Your microprocessor replacement kit should include a replacement microprocessor heat sink and one replacement securing clip.
Page 124: Hard Drives
NOTE: If a setup password has been assigned by someone else, contact the network administrator for information on resetting the chassis intrusion detector. 3. Run the Dell Diagnostics to verify that the new processor is operating correctly. Some higher-speed microprocessors may require a new voltage regulator module (VRM). If your microprocessor upgrade kit comes with a VRM, perform the following steps: 1.
Page 125 Power Cable Connector 1 Power input connector 2 Power cable The drive’s interface connector is a card-edge connector or a header connector, as shown in the following figure. Drive Interface Connectors 1 Header connector 2 Interface cable 3 Colored strip on the cable When you attach the interface cable to a drive, be sure to match the colored strip on the cable to pin 1 of the drive’s interface connector.
Page 126 Removing the Hard Drive—Small Form-Factor Desktop System Removing the Hard Drive—Small Desktop System Removing the Hard Drive—Small Mini-Tower System 5. Disconnect the power and interface cables from the drive. 6. For the small form-factor system, press in on the tabs on each side of the bracket and slide it toward the I/O panel and remove the drive from the chassis. ...
Page 127 NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 1. If necessary, attach the bracket rails to the new hard drive by aligning the four screw holes of the drive and bracket and then inserting and tightening the screws that came with your upgrade kit.
Page 128 2 GB (drive C) and a second partition of 500 MB (drive D). Hard drives must be partitioned this way because MS- DOS®—based operating systems (including Microsoft® Windows NT®, when using a FAT16 file system) do not support drive partitions larger than 2 GB. 13. Test the hard drive by running the Dell Diagnostics. "Solving Problems" for complete information.
Page 129: Diskette Drives
Reset the chassis intrusion detector. 20. Restart the system. 21. Test the second hard drive by running the Dell Diagnostics. "Solving Problems" for complete information. When the procedure is complete, the drives should be arranged in the following order, from left to right as shown in the illustration "System...
Page 130 Removing the Diskette Drive With the Combination Data Cable Diskette Drive With the Strip Cable Diskette Drive With the Combination Data Cable Removing the Diskette Drive With the Strip Cable 1. Disconnect the diskette-drive cable from the system board. 2.
Page 131 1 Diskette-drive cable 2 Lever 5. Remove the diskette drive from its sled by pulling the sled tab out while pushing the drive up, and then sliding the drive out of the sled. Removing the Diskette Drive—Small Form-Factor Computer 1 Sled tab 2 Sled Removing the Diskette Drive With the Combination Data Cable...
Page 132 1 Power cable 2 Audio cable 3 Optical interposer board 4 ZIF lever 5 Combination data cable 6 System board diskette-drive connector 7 System board interface connector (IDE2) 3. Disconnect the power cable and audio cable from the interposer board, and then remove the interposer board from the optical drive. 4. Press inward on the two tabs on the sides of the diskette drive to disengage the drive from the chassis, and then slide the drive upward and remove it from the chassis.
Page 133 Replacing the Diskette Drive Small Form-Factor Desktop System Select the appropriate instructions for the system: Replacing the Diskette Drive With the Strip Cable Replacing the Diskette Drive With the Combination Data Cable Diskette Drive With the Strip Cable Diskette Drive With the Combination Data Cable Replacing the Diskette Drive With the Strip Cable 1.
Page 134 9. Verify that your computer works correctly by running the Dell Diagnostics. Replacing the Diskette Drive With the Combination Data Cable 1. Snap the replacement drive into the sled and ensure that it is secure in the sled. 2. Attach the diskette drive data cable to the back of the diskette drive by inserting the cable into the connector and then sliding the ZIF lever to lock the cable into place.
Page 135 2. Disconnect the power cable and the diskette drive data cable from the drive. 3. Press inward on the two tabs on the sides of the drive bay to disengage the bracket from the chassis. 4. Slide the drive upward, and remove it from the system. Removing the Diskette Drive—Small Desktop System Removing the Diskette Drive—Small Mini-Tower System 5.
Page 136: Optical Drives
1 Power cable 2 Diskette drive data cable 3 Diskette drive system board connector Attaching Cables to a Diskette Drive—Small Mini-Tower System 1 Power cable 2 Diskette drive data cable 3 Diskette drive system board connector Close the computer cover. Optical Drives Small Form-Factor Desktop System Removing the Optical Drive...
Page 137 Removing the Optical Drive With the Strip Cable 1. Remove the interposer board from the CD drive. Removing the Interposer Board—Small Form-Factor System 1 Interposer board 2. Press inward on the two tabs on the sides of the drive to disengage the drive from the computer. Removing the Optical Drive With the Combination Data Cable Open the computer cover.
Page 138 2. If you are installing a new drive, connect it to the set of rails that are attached to the inside of the cover. If a set of rails is not attached to the inside of the cover, contact Dell.
Page 139 4. Connect the interposer board to the CD drive, ensuring that the data, power, and audio cables are attached to the interposer board. Connecting the Interposer Board—Small Form-Factor System 1 Interposer board Replacing the Optical Drive With the Combination Data Cable 1.
Page 140 NOTE: If there are no screws with the bracket in the small mini-tower system, contact Dell. See "Contacting Dell" for information on contacting Dell. Open the computer cover. 2. Remove the optical drive data cable from the optical drive. 3. Remove the optical drive power cable and audio cable from the optical drive.
Page 141 1 Optical drive data cable 2 Optical drive interface connector 3 Power cable 4 Power connector 5 Audio connector 6 Audio cable Attaching Cables to an Optical Drive—Small Mini-Tower System 1 Power connector 2 Optical drive data cable 3 Audio connector 4 System board interface connector (IDE2) NOTE: If you install a second optical device, do not route the cable through the plastic clips on the side of the diskette drive bay.
Page 142 Removing Front-Panel Inserts—Small Mini-Tower Chassis 1. Open the computer cover to a 45-degree angle and disconnect the optical drive data cable. 2. Open the cover to a 90-degree angle and release the insert tabs from inside the chassis. 3. Press on the insert until it pops free of the front-panel cover. Replacing Front-Panel Inserts To replace a front-panel insert, follow the "Removing Front-Panel...
Page 143: Replacing The Battery
You can operate your system without a battery; however, without a battery, the system configuration information is erased if the system is turned off or unplugged from the electrical outlet. In this case, you must enter system setup and reset the configuration options. CAUTION: There is a danger of the new battery exploding if it is incorrectly installed.
Page 144: Three-Year Limited Warranty (U.s. Only)
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange.
Page 145: Three-Year Limited Warranty (Canada Only)
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange.
Page 146: One-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)
In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
Page 147 If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice.
Page 148: New User Interface
To access all the programs installed on the computer, click All Programs at the bottom of the Start menu. The right half of the new Start menu contains useful icons for accessing your files, configuring the computer, and finding information and assistance. The Dell Solution Center icon opens a portal to services and application programs installed on your Dell computer.
Page 149: Files And Settings Transfer Wizard
To change the appearance of the Start menu to the classic view: 1. Right-click the empty area on the task bar. 2. Click Properties. 3. Click the Start Menu tab. 4. Select Classic Start Menu and click OK. If you prefer the classic window and button appearance, perform the following steps: 1.
Page 150: System Restore
import the data. If the old computer is using an earlier operating system, the wizard can be launched either from the Windows XP CD or from a diskette created on the new Windows XP computer. You transfer the data to the new computer over a network or direct serial connection, or store it on a removable medium such as a floppy disk, Zip disk, or writable CD.
Page 151 Dell recommends that you make regular backups of your data files. System Restore does not monitor changes to or recover your data files. In the event the original data on the hard drive is accidentally erased or overwritten or becomes inaccessible because of a hard- drive malfunction, backup files are required to recover lost or damaged data.
Page 152 system problems, you can use the System Restore feature to select any of the restore points presented through the System Restore Wizard. If problems occur after installing a device driver, you should first attempt to use Driver Rollback. If that is unsuccessful, then use System Restore. To return your computer to a previous, stable condition, perform the following steps: 1.
Page 153 1. Click the Start button and click Log Off. 2. When the Log Off Windows screen appears, click either Switch User or Log Off. When you select Switch User, the main user screen appears. You can then select your account name and log in. Your personal desktop appears. What Happens When a Fast User Switch Occurs? When a fast user switch occurs, the original user is not logged off the computer as previously happened on other Microsoft operating systems.
Page 154: Internet Connection Firewall
Computer administrators can change all computer settings. Limited account users can change only a few settings such as their own passwords. 6. Click Create Account. After the accounts are created, each shows up on the main user screen. Home and Small Office Networking The Network Setup Wizard includes a checklist and steps to guide you through the process of sharing resources, such as files, printers, or an Internet connection, between computers in a home or small office.

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