Fantom Drives DataDock II Quick Start Manual

Fantom Drives DataDock II Quick Start Manual

High capacity

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DataDock
QuickStart

Installation Guide

Windows & Mac
Thank you for choosing Fantom Drives! Your Fantom Drives DataDock
II has been built to the highest standard of quality and workmanship,
is compatible with all
capable Apple Macintosh computers running MacOS 10.3 (or greater)
and PC-Compatible computers running Windows 2000, Windows XP ,
Windows 2003, and Windows Vista. We at Fantom Drives take great
pride in bringing personal satisfaction to each of our customers; When
used according to the instructions in this guide, your Fantom Drives
DataDock II will provide years of trouble-free operation.
USB, FireWire400, FireWire 800, or eSATA
II

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Summary of Contents for Fantom Drives DataDock II

  • Page 1: Installation Guide

    Apple Macintosh computers running MacOS 10.3 (or greater) and PC-Compatible computers running Windows 2000, Windows XP , Windows 2003, and Windows Vista. We at Fantom Drives take great pride in bringing personal satisfaction to each of our customers; When used according to the instructions in this guide, your Fantom Drives DataDock II will provide years of trouble-free operation.
  • Page 2: Table Of Contents

    System Requirements ..........3 Parts & Accessories List .......... 4 Precautions............. 4 Fantom Drives External Hard Drive at a Glance ..5 Status Indicator Lights ..........6 Connecting the Drive to Your Computer ..... 6 Setting the RAID operating mode ......7 RAID Modes Descriptions ........
  • Page 3: Introduction

    FireWire users. The DataDock II Hard Disk can only sustain one connection type at any given time; the drive will appear as an eSATA device when connected via eSATA, a FireWire device when connected via FireWire, and as a USB device if the USB cable is connected.
  • Page 4: Parts & Accessories List

    • Fantom Drives highly recommends that you regularly back-up the files stored on your Fantom Drives External Hard Drive. Fantom Drives is not responsible for any data loss, nor will Fantom Drives perform any recovery on lost data or files.
  • Page 5: Fantom Drives External Hard Drive At A Glance

    Fantom Drives DataDock II Hard Disk at a Glance Power/Rebuild Status Light (blue) Activity Status Light (red) Removable Disk Modules Top Disk Fault Bottom Disk Fault Rebuild Status Disk Module Latches FireWire 800 Ports Vent (Do not block) FireWire 400 USB 2.0 port...
  • Page 6: Status Indicator Lights

    Indicator Lights The DataDock II provide information on its operation through the indicator lights. There are two disk fault lights (one for each disk) along with Rebuild Status light. Each module has a "Power/Rebuild Status Light" (Blue) and a "Activity Status Light" (Red.) The following is a description of the light functions: 1.
  • Page 7: Setting The Raid Operating Mode

    To select a RAID mode, make sure that the unit is powered off and refer to the following instructions: 1. Set the rotary switch on the back of the DataDock II with a small flathead screwdriver to the desired storage policy. Please refer...
  • Page 8: Raid Modes Descriptions

    The RAID 1 storage policy stores all data in duplicate on each drives to protect against data loss due to drive failure, and is the default configuration of the DataDock II. One drive mirrors the other at all times, which means every write operation goes to both drives.
  • Page 9: Raid 0 (Striping)

    Hot Plug Drive Replacement In the event of a disk failure, the DataDock II supports the ability to hot-swap drives without powering down the system. A data module can be removed and replaced without powering off the unit or taking the system off line.
  • Page 10: Formatting Your Datadock Ii

    Formatting Your Drive Your DataDock II comes preformatted at the factory with the FAT32 file system, which will mount on most modern operating systems. FAT32 has some limitations, and we recommend you reformat the volume to a file system format more compatible with your particular computer and operating system environment.
  • Page 11: Formatting The Drive In Windows

    Select the Fantom Drives DataDock II Disk. 2. Right-click on a DataDock II volume. If it’s not initialized, a red “No Entry” logo will cover the disk icon. Right click on the disk and select “Initialize Disk.”...
  • Page 12: Optimizing Windows Caching Algorithm

    Optimizing Windows Caching Algorithm By default, Windows XP optimizes caching for performance on external drives. Vista optimizes caching for quick removal. As a result, Windows XP appears to have faster access to external disks but at a greater risk of data corruption and loss. To change Windows' caching algorithm, open the disk management console located...
  • Page 13: How To Safely Dismount And Turn Off Your Fantom Drives External Hard Drive

    Drive with the computer turned off (PC and Mac) When you shut down your computer the DataDock II volume dismounts automatically. With the computer turned off, simply turn off the Drive. You may then unplug the power cord and data cable if...
  • Page 14: Troubleshooting

    Troubleshooting General Questions Q: I bought a 500GB drive, but my computer is showing 465GB. Where is the missing capacity? Hard drive manufacturers market drives in terms of decimal (base 10) capacity. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one Gigabyte (GB) is equal to 1,000,000,000 bytes.
  • Page 15: Faqs For Mac Users

    Q: Can I leave my DataDock II on all the time, or should I turn it off when not in use? A: The DataDock II is meant to be left on, but does not add any limitations on being turned off. Drive reliability is definitely affected by repeated power cycles, and the DataDock II cannot alleviate this.
  • Page 16: Faqs For Pc Users

    FAQs for PC Users: Q: My computer does not recognize the drive. A: Make sure all of your connections are secure. If you connecting the disk to an add-on card, make sure it is working properly and/or update the driver. Also, make sure you have all the latest updates for your Windows installation Q: Does the drive work with Norton Ghost? A: Yes.
  • Page 17 Management. In the Disk Management window, you should see a list of available storage devices. Look for the Disk that has a capacity closest to your Fantom Drives External Hard drive. Right-click on the right-hand box; in the pop-up menu select Delete Partition. Once you do this, it will say “Online"...
  • Page 18: One Year Limited Warranty

    Fantom Drives. Please contact Fantom Drives at the number listed on the reverse side for further information. Fantom Drives is not responsible for any damage to, or loss of, any programs, data, or other information stored on any media or any part of any Product serviced hereunder.
  • Page 19 Product. Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Fantom Drives shall not be liable for any incidental or consequential damages for breach of any express or implied warranty, breach of contract, negligence, strict liability or any other legal theory related to this product.
  • Page 20: Contact Information

    Copyright © 1999, 2009 Fantom Drives Technology. All rights reserved. This publication may not be reproduced, stored in a retrieval system, or transmitted in any form or by any means, in whole or in part, without the prior written consent of Fantom Drives, 19260 Van Ness Ave., Torrance CA...

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