Fantom Drives MGD-16FC16A User Manual

Fantom Drives MGD-16FC16A User Manual

Fibre-to-sas/sata raid subsystem
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FIBRE-to-SAS/SATA
RAID SUBSYSTEM
User Manual
Revision 1.3

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Summary of Contents for Fantom Drives MGD-16FC16A

  • Page 1 FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual Revision 1.3...
  • Page 2: Table Of Contents

    FIBRE-to-SAS/SATA RAID SUBSYSTEM Preface ...6 Before You Begin ...7 Safety Guidelines ...7 Controller Configurations...7 Packaging, Shipment and Delivery ...7 Unpacking the Subsystem ...8 Chapter 1 Introduction...9 Identifying Parts of the RAID Subsystem... 10 1.1.1 Front View ... 10 1.1.2 Rear View ... 10 Enclosure Chassis...
  • Page 3 2.4.1 Disk Drive Status Indicators ... 32 2.4.2 Lock Indicator... 33 2.4.3 Disk Drive Installation ... 33 LCD Display Panel... 36 2.5.1 LCD Display Main Menu... 36 2.5.2 LCD Display Panel LEDs ... 36 2.5.3 LCD Front Panel Function Buttons... 37 2.5.4 LCD Panel Function Menu ...
  • Page 4 FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.4.2 Deleting the RAID ... 85 6.4.3 Renaming the RAID ... 86 Expanding a RAID... 87 6.6 Rebuilding a RAID ... 89 Verifying a RAID... 90 6.8 Sparing Strategy... 91 6.8.1 Creating a Hot Spare ... 91 6.8.2 Deleting a Hot Spare ...
  • Page 5 9.13 Set Date and Time...138 9.14 Setup Wizard...139 Chapter 10 Troubleshooting ... 140 10.1 Alerts...140 10.2 Alert Messages ...144 10.2.1 Notifications ...144 10.2.2 Warnings...146 Appendix ... 149 1. How to Upgrade the Controller to Firmware 1.30 from Old Firmware Version ...149 FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual...
  • Page 6: Preface

    This manual provides information regarding the quick installation and hardware features of the RAID subsystem. This document also describes how to use the storage management software. Information contained in the manual has been reviewed for accuracy, but not for product warranty because of the various environment/OS/settings.
  • Page 7: Before You Begin

    Before You Begin Before going through with this manual, you should read and focus on the following safety guidelines. Notes about the subsystem’s controller configuration and the product packaging and delivery are also included. Safety Guidelines To provide reasonable protection against any harm on the part of the user and to obtain maximum performance, user is advised to be aware of the following safety guidelines particularly in handling hardware components: Upon receiving of the product:...
  • Page 8: Unpacking The Subsystem

    FIBRE-to-SAS/SATA RAID SUBSYSTEM Unpacking the Subsystem The package contains the following items: • RAID subsystem unit • Two (2) power cords • One (1) external serial cable • One (1) RJ-45 Ethernet cable • One (1) RJ-45 crossover Ethernet cable •...
  • Page 9: Chapter 1 Introduction

    The ability to mix SAS and SATA drives allows the RAID subsystem to be used for a range of applications that require different price/performance characteristics. Cost- effective SATA drives can be selected for capacity oriented storage such as disk-to- disk backup and the storage of reference data. Higher specification SAS drives can be employed for I/O intensive applications including transactional databases.
  • Page 10: Identifying Parts Of The Raid Subsystem

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 1.1 Identifying Parts of the RAID Subsystem The illustrations below identify the various parts of the subsystem. Each part will be discussed in details in the following sections of this manual. 1.1.1 Front View The front section consists of the Drive Carriers and the Smart LCD Panel. 1.1.2 Rear View The rear view consists of the Power Supplies, the Controller, the SES Module and the Optional Battery Module.
  • Page 11: Enclosure Chassis

    1.2 Enclosure Chassis The RAID subsystem is a fully redundant system with hot swappable disks, cooling fans and power supplies. The chassis assembly contains 16 drive bays at the front. These drive carriers are arranged in 4 rows of 4 drives. Each drive carrier is lockable and has a lock indicator.
  • Page 12: Raid Features

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 1.3.1 RAID Features RAID Levels Array Group LUNs Online RAID Expansion Global/Local Hot Spares Drive Roaming Immediate Availability Cache Management Online Rebuild Variable Stripe Size Remote Notification High Availability 1.3.2 Enclosure Platform Form Factor # of Hot Swap Trays Tray Lock Disk Status Indicator Backplane...
  • Page 13: Chapter 2 Physical Components

    Chapter 2 Physical Components 2.1 Controller Module The RAID subsystem includes a 4-Gigabit Fibre-to-SAS/SATA II Controller Module. Some of the functions the 4Gb FC-SAS/SATA controller supports are as follows: 533 MHz RISC AMCC 440SPe processor with an embedded R6 XOR engine The controller supports RAID levels 0, 1, 5, 6, and 10 Up to 1024 LUNs Online expansion &...
  • Page 14: Controller Module Leds

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.1.2 Controller Module LEDs Indicator Color Expander Green Activity Power Green Green FC Host A Activity Green FC Host B Activity Fault Controller Green Ready Drive Green Activity Green Link LED Orange Access LED Green User Manual Description Solid when an expander is connected and no activity.
  • Page 15: Controller Module Installation

    2.1.3 Controller Module Installation In this section, you will be shown how to install the Controller Module. a. Check for damage, especially to the connectors at the rear of the Controller Module. CAUTION! Handle the module with care and avoid damaging the connectors.
  • Page 16: Controller Board Replacement

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.1.4 Controller Board Replacement NOTE: It is necessary to use ESD anti-static device when handling sensitive parts of the controller module. 1. Remove the two SFP modules from the FC ports. 2. Loosen the thumb screws. Raise the controller handle until the controller module moves out of the slot.
  • Page 17: Power Supply / Fan Module

    Power Supply / Fan Module Every RAID subsystem contains two 600W Power Supply / Fan Modules. All the PSFMs are inserted into the rear of the chassis. 2.2.1 Power Supply/Fan Module Panel On the back of the Power Supply/Fan Module there are three distinct features: the Power On/Off Switch, the AC Inlet Plug, and a Power On/Fail Indicator showing the Power Status LED, indicating ready or fail.
  • Page 18: Power Supply Module Led

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.2.2 Power Supply Module LED When the power cord connected from main power source is inserted to the AC Power Inlet, the power status LED becomes RED. When the switch of the PSFM is turned on, the LED will turn GREEN. When the Power On/Fail LED is GREEN, the PSFM is functioning normally.
  • Page 19 b. With the Power Supply handle in the open position, carefully insert the module into the enclosure. c. Manually close the Power Supply handle. IMPORTANT! To secure the Power Supply to the enclosure, tighten the thumb screws. d. Connect the Power Supply cord from the power source to the AC Power Inlet. IMPORTANT! For safety reasons, make sure the power switches are turned off when you plug-in the power cords.
  • Page 20: Scsi Enclosure Services (Ses) Module

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.3 SCSI Enclosure Services (SES) Module SCSI Enclosure Services (SES) is the protocol used for enclosure environmental control. The SES module monitors the following enclosure conditions: temperature, power supply voltage, and fan speed. If any of the conditions above are not within specified parameters, the SES module will notify the user through email, SMS and/or an audible alarm.
  • Page 21: Features Of The Ses Module

    2.3.2 Features of the SES Module The SES Module consists of 6 features: RS-232 Port, Alarm Mute Button, Dip Switch, Enclosure ID dial, a Hard Contact Relay, and a System Light. These features are described as follows: RS-232 Port The RS-232 port is for SES firmware upgrade. NOTE: There are two types of SES board: PRO-90-5601 and PRO- 90-6601.
  • Page 22: Ses Module Led

    FIBRE-to-SAS/SATA RAID SUBSYSTEM Hard Contact Relay System Light a. The System Light is used to indicate whether the SES Module is on and whether or not there is an error. b. A blinking functioning normally. A steady error with the SES Module. 2.3.3 SES Module LED 2.3.4 SES Module Installation This section describes how to install the SES Module.
  • Page 23 b. Carefully insert the SES Module into the appropriate slot. c. Use a screwdriver to tighten the 2 screws on either side of the SES Module to secure the SES Module to the enclosure. NOTE: The Thumbscrew is mainly used as a handle to remove the SES Module from the enclosure.
  • Page 24: Ses Board Replacement

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.3.5 SES Board Replacement 1. Remove the SES module from the enclosure. NOTE: Sometimes the SES module cannot be easily removed. Try to use pliers to pull the thumb screw of the SES module. 2. Unscrew 6 hex nuts from the SES board. 3.
  • Page 25: Upgrading Ses Firmware

    2.3.6 Upgrading SES Firmware To upgrade the SES firmware, first you need to check SES board version number. Check in the LCD display the SES version (use arrow down key). “SES2” means Version 2.x of PRO-90-5601 SES board PRO-90-5601 Baud Rate Terminal Setting is 115200. “SES”...
  • Page 26 FIBRE-to-SAS/SATA RAID SUBSYSTEM The firmware upgrade process for each type of SES board is different. For PRO-90-5601 SES board: 1. Connect RS232 serial cable to the RS232 port of SES module. 2. Open terminal connection and configure terminal settings as follows: Baud Rate: Data Bits: Parity:...
  • Page 27 5. Verify that the firmware upgrade is proceeding. 6. Check the message “Transfer Completed!” in terminal console. The controller will auto restart to load the update. 7. Use LCD panel to verify if the new SES firmware has been updated. Use arrow down key.
  • Page 28 FIBRE-to-SAS/SATA RAID SUBSYSTEM For PRO-90-6601 SES board: NOTE: The upgrade process is done twice. The first time needs a jumper in JP8. The second time does not need a jumper. 1. Power off the RAID system. Remove the SES Module. Insert a jumper in JP8 of SES board PRO-90-6601.
  • Page 29 Select “Transfer” then “Send File”. Select “Xmodem”. Select SES firmware. Click “Open”. FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual...
  • Page 30 FIBRE-to-SAS/SATA RAID SUBSYSTEM Click “Send” to start upgrade process. The upgrade process will be shown. 10. Check if firmware upgrade is ok. 11. Power off RAID subsystem. 12. Remove the SES module. Remove the jumper in JP8. 13. Repeat Steps 2 to 11. User Manual...
  • Page 31 FIBRE-to-SAS/SATA RAID SUBSYSTEM 14. Power on the RAID subsystem. Use LCD panel to check if the new SES firmware has been updated. Use arrow down key. “SES” means Version 1.x of PRO-90-6601 “V:1.13” is the SES firmware version. User Manual...
  • Page 32: Drive Carrier Module

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.4 Drive Carrier Module The Drive Carrier Module houses a 3.5 inch hard disk drive. It is designed for maximum airflow and incorporates a carrier locking mechanism to prevent unauthorized access to the HDD. 2.4.1 Disk Drive Status Indicators Every Drive Carrier has 2 status indicator lights.
  • Page 33: Lock Indicator

    2.4.2 Lock Indicator Every Drive Carrier is lockable and is fitted with a lock indicator to indicate whether or not the carrier is locked into the chassis or not. Each carrier is also fitted with an ergonomic handle for easy carrier removal. 2.4.3 Disk Drive Installation This section describes the physical locations of the hard drives supported by the subsystem and give instructions on installing a hard drive.
  • Page 34 FIBRE-to-SAS/SATA RAID SUBSYSTEM c. Place the hard drive in the disk tray. Make sure the holes of the disk tray align with the holes of the hard drive. d. Install the mounting screws on the bottom part to secure the drive in the disk tray.
  • Page 35 FIBRE-to-SAS/SATA RAID SUBSYSTEM Press the lever in until you hear the latch click into place. User Manual...
  • Page 36: Lcd Display Panel

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.5 LCD Display Panel 2.5.1 LCD Display Main Menu “RAID-Model” stands for the model name of the enclosure. “Chassis ID:01” is the physical enclosure assigned identification number. A different chassis ID should be assigned if more than one enclosure is connected. 2.5.2 LCD Display Panel LEDs User Manual...
  • Page 37: Lcd Front Panel Function Buttons

    Environmental Status Parts Power LED Power Fail LED Fan Fail LED Over Temperature LED Voltage Warning LED Access LED 2.5.3 LCD Front Panel Function Buttons PARTS Up and Down Arrow buttons Select button EXIT Exit button FIBRE-to-SAS/SATA RAID SUBSYSTEM Function Green indicates power is ON.
  • Page 38: Lcd Panel Function Menu

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.5.4 LCD Panel Function Menu 1. Firmware and proSES Menu Press button: The current proSES firmware version is 1.03. “SES ID: 00” is the physical enclosure assigned identification number. Press Press will bring you to the next menu. 2.
  • Page 39 ID: 001-12 means that the enclosure has a capacity of 12 disk slots. Press button to view the individual disk slot information. ‘s’ represents disk slot, and 001-12 means slot number of the disk. inserted on this slot, *X* = means the slot is empty. *F* = means the disk on that slots is FAILED.
  • Page 40 FIBRE-to-SAS/SATA RAID SUBSYSTEM 4. Fan Status Menu Fan Status menu displays the health of the fans inside each power supply. The speed will depend on the enclosure’s temperatures. The FAN speed is linear and it has deviation between 300rpm or 400rpm, if the proSES board detects high temperature it will change the speed.
  • Page 41 5. Voltage Status Menu Voltage status menu, display the current voltage information. To view the current voltage information press Press button: Valid voltage range: +3.3V +12V FIBRE-to-SAS/SATA RAID SUBSYSTEM button: < 2.97V > 3.63V < 4.5V > 5.5V < 10.8V >13.2V User Manual...
  • Page 42 FIBRE-to-SAS/SATA RAID SUBSYSTEM 6. Buzzer Status Menu Buzzer Status menu is used to disable/enable the proSES boards alarm. By default only the buzzer from the controller will alarm if enclosure has a problem. Default is ‘Disabled’. Pressing the button will bring you to the next menu. User Manual...
  • Page 43 7. Controller IP This menu displays the Controller IP address. Pressing the button will display second controller’s IP address. In a single controller configuration, the second controller’s IP address will be shown as 0.0.0.0. NOTE: The LCD will display the IP address 2 minutes after power on, and subsequently refreshed every 15 minutes.
  • Page 44: Rackmount Slide Rail Installation

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.6 Rackmount Slide Rail Installation Verify if the content of the Rail Box is complete. 2 x Rack Rails 2 x Inner Brackets 4 x M5*P0.8 L=25mm Long Screws 8 x M5*0.8 L=8.0mm Round Head Screws 12 x M4*0.7 L=6.0mm Flat Head Screws NOTE: To lighten the weight of the RAID system, remove the disk...
  • Page 45 2. Place one inner bracket to the side of the chassis. Align the holes on the front side of the inner rail to the holes on the RAID system ear. Tighten the screw that was removed in Step1. 3. Use four M4 flat head screws to attach the inner bracket to one of the side. Make sure the holes of the inner bracket are aligned to the holes on the side of the RAID system.
  • Page 46 FIBRE-to-SAS/SATA RAID SUBSYSTEM 6. Place the right side rack rail on the rack cabinet. screws to fix the rack rail to the rack post (Front Right and Rear Right). NOTE: In the Front Right part of the rack rail, the M5 screws must be placed in holes 1 and 3.
  • Page 47 FIBRE-to-SAS/SATA RAID SUBSYSTEM 8. Carefully insert the RAID system into the cabinet. Make sure the inner brackets align with the center opening of the rack rails. Front View Rear View User Manual...
  • Page 48 FIBRE-to-SAS/SATA RAID SUBSYSTEM 9. Use two M5 long screws on each side (front) to fix the RAID system onto the cabinet. Insert the disk trays with disk drives, if they were removed prior to installation. User Manual...
  • Page 49: Backup Battery Unit

    2.7 Backup Battery Unit An optional backup battery unit (BBU) can be installed in the RAID system. The BBU protects data in write caching mode by providing power to the RAID controller’s cache memory. 2.7.1 Backup Battery Unit Installation 1. Check the BBU if battery packs are in good condition and cables are well connected.
  • Page 50: Backup Battery Unit Replacement

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.7.2 Backup Battery Unit Replacement 1. Remove the Backup Battery Unit (BBU) from the RAID subsystem. 2. Loosen the screws on the BBU. 3. Disconnect the battery cables. 4. Replace the battery pack(s). 5. Insert the new battery pack(s) into the BBU. 6.
  • Page 51: Connecting The Jbod Expansion Enclosure

    Connecting the JBOD Expansion Enclosure NOTE: The JBOD Expansion Enclosure can be connected to the RAID system while the RAID system is powered on. NOTE: If the Expansion Enclosure is the first one to be connected to the RAID system, the Enclosure ID Dial must be set to 2. Enclosure ID 1.
  • Page 52: Upgrading Expander Firmware

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.9 Upgrading Expander Firmware NOTE: The Expander firmware upgrade procedure uses the same steps as the controller firmware upgrade except for the upgrade firmware file. Please refer to Administration chapter, Update Firmware section. User Manual...
  • Page 53: Chapter 3 Getting Started With The Subsystem

    Chapter 3 Getting Started with the Subsystem 3.1 Connecting the RAID Subsystem to the Host This section describes how to connect the RAID subsystem to your host system. NOTE: For optimum performance, use 4Gb FC Host Bus Adapter(s) in the host computer(s). Connect the two power cables to the AC Power Inlets.
  • Page 54: Chapter 4 Raid Levels

    RAID 0. Advantages Good performance both in read and write operations as there is no overhead expended on parity controls. All storage capacity can be used; there is no disk overhead. Easy to implement. User Manual Disadvantages Not fault-tolerant.
  • Page 55 FIBRE-to-SAS/SATA RAID SUBSYSTEM Disadvantages The main disadvantage is that the effective storage capacity is only half of the total disk capacity because all data gets written twice. Disadvantages Ideal for use in gen-...
  • Page 56 Disk failures have an effect on throughput, although this is still acceptable. Ideal Use A good all-round sys- tem that combines efficient storage with excellent security and decent performance. Ideal for file and application servers.
  • Page 57: Chapter 5 Proraid Manager

    Chapter 5 proRAID Manager The RAID subsystem is managed through the controller’s Ethernet connection. Any PC on the network to which the RAID subsystem is connected can manage the subsystem using proRAID Manager. proRAID Manager is web-based GUI that is supported on many OS platforms.
  • Page 58: Connecting With Proraid Manager Using Dhcp

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 5.1.2 Connecting with proRAID Manager Using DHCP DHCP stands for Dynamic Host Configuration Protocol. It is a protocol used by networked devices to obtain various parameters necessary for the clients to operate in an Internet Protocol (IP) network. By using this protocol, system administration workload greatly decreases, and devices can be added to the network with minimal or no manual configurations therefore less effort.
  • Page 59: Connecting With Proraid Manager Using Static Ip

    5.1.3 Connecting with proRAID Manager Using Static IP If the RAID controller is assigned with static IP, use the static IP address in your web browser to open proRAID Manager. You can also set the static IP using terminal emulation program (refer to Section 5.1.1).
  • Page 60: Login To Proraid Manager

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 5.2 Login to proRAID Manager To connect to the desired RAID subsystem, you must enter a valid ‘Username’ and ‘Password’. The fixed administrator username is 'admin' and the default administrator password is 'admin'. password in Administration -> Change Password. User Manual You can change later the administrator...
  • Page 61 FIBRE-to-SAS/SATA RAID SUBSYSTEM The System Information screen will be displayed after login. NOTE: The System Information screen can also be accessed in the Information System Information menu. User Manual...
  • Page 62 FIBRE-to-SAS/SATA RAID SUBSYSTEM The following table gives an explanation of each option available on the System Information screen: Field System Name The name of the system being managed by ProRAID Manager. SAN ID Unique ID for identifying the configuration of the system.
  • Page 63 Field Status Displays the expander status, may be OK, critical, non- critical, unrecoverable and unsupported. Enclosure The ID of the enclosure where the expander is located Slot Slot in the enclosure where the expander is located in. Expander Model Model number of the expander. Serial Number Manufacturer’s unique serial number of the expander.
  • Page 64 FIBRE-to-SAS/SATA RAID SUBSYSTEM Field Logical Volume The name of the Logical Volume. Serial Number The Logical Volume Serial Number assigned by the system. Capacity (GB) Capacity in Gigabytes of the Logical Volume. Status Shows the Logical Volume Status, such as Global or Private.
  • Page 65: Proraid Manager Gui Hierarchy

    5.3 ProRAID Manager GUI Hierarchy Below is the summary of the menu and functions available in proRAID Manager GUI. RAID Functions Logical Volume Functions Monitoring Administration Information Help FIBRE-to-SAS/SATA RAID SUBSYSTEM Create RAID Set View RAID Set Modify/Delete RAID Set Expand RAID Set Rebuild RAID Set Verify RAID Set...
  • Page 66: Screen Template

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 5.4 Screen Template There is a common template used in all screens. The Epica logo is displayed in the top right corner. The proRAID Manager logo is displayed in the top left corner. There are three options below the proRAID Manager logo: open all, close all, and logout.
  • Page 67: Chapter 6 Raid Management

    Chapter 6 RAID Management This chapter describes the available RAID Management tasks; these tasks may be selected from the RAID Functions in the left frame of the proRAID Manager screen. The following RAID Management options are available: Create RAID Set View RAID Set Modify/Delete RAID Set Expand RAID Set...
  • Page 68 FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.1.1.1 Number of Disks Available The number of physical disks that are available will influence your decision about which RAID level you can choose and whether or not you can have a spare drive(s). The following table shows the minimum number of disks that are required to implement each RAID level.
  • Page 69: Raid Caching

    The system records the number of read and write commands that occur in the same physical stripe. When the number of commands exceeds a preset threshold, the system will allocate storage space to cache this data. This increases performance because subsequent read operations can be serviced from memory instead of reading from the disk.
  • Page 70 FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: Use Cache Mirror option to achieve cache coherency when operating dual controllers in Active:Active configurations. 6.1.2.4 Disk Caching The system supports disk caching, which will improve performance once enabled. Disk caching is enabled by default. 6.1.2.5 Disable Sync Cache Command With Write Caching enabled for an array volume or standalone disk, the OS provides for the 'synchronize cache' command when initiating shutdown, where the cached data is written to the hard disk(s) before the computer shuts down.
  • Page 71: Raid Profile Usage

    Profile Description For general Workstation desktop / CAD applications For file server and File Server network storage For video and creative Media Server content storage Database transaction processing For video Media Server and creative...
  • Page 72 RAID is traditionally used on servers, but can be also used on workstations. The latter was once common in storage-intensive applications such as video and audio editing, but has become less advantageous with the advent of large, fast, and inexpensive hard drives based on perpendicular recording technology.
  • Page 73: Auto Rebuild

    6.1.4 Auto Rebuild The RAID subsystem has 3 rebuild options if a RAID becomes degraded. These are disabled , ASAP ProRAID Manager RAID Functions changed in RAID Functions the default setting. The RAID can still be accessed during a rebuild, but performance will be reduced.
  • Page 74: Creating A Raid

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.2 Creating a RAID The RAID Create option brings you through the logical sequence of screens that enable you to create a RAID: Select Disks Configure RAID Options 6.2.1 Selecting the Disks On the RAID Functions disks that you want to include in your RAID. To include a single disk in a RAID, simply tick the check-box on the right hand-side of the table for the required disk.
  • Page 75: Configuring Raid Options

    NOTE: When selecting disks for RAID creation, never display Missing, Faulty or Broken disks, regardless of whether they are part of a RAID or spares. 6.2.2 Configuring RAID Options On this screen the user can configure a RAID using the drop down lists to select the relevant parameters that define the RAID.
  • Page 76 FIBRE-to-SAS/SATA RAID SUBSYSTEM 2. Select the RAID level to be created. Currently RAID levels 0, 1, 5, 6 and 10 are available. NOTE: To create a RAID 10, select multiples of two disks and select RAID 1. The RAID Level will still show as “RAID 1” but the RAID capacity is correct.
  • Page 77 7. Enable automatic rebuild if required. If enabled the RAID will be automatically rebuild if it becomes degraded (i.e. a disk fails), provided a spare is available. This option can either be Disabled, ASAP, or Background. NOTE: The Auto Rebuild option is not available for RAID level 0. NOTE: The performance of the system will slow down during a rebuild.
  • Page 78 FIBRE-to-SAS/SATA RAID SUBSYSTEM 9. Intelligent Power Management Configuration a. Select the MAID Level for the RAID b. Select the Inactivity Timeout (mins) after which the disks will go into the selected power mode as configured by the MAID Level (only configurable for MAID Level 1 and higher).
  • Page 79 11. To create the RAID Set, click the Create RAID button. 12. The RAID will initialize. If you have free disk drive, you can select “Open spare selection screen” to allocate hot spare drive. 13. The NEXT step is to create Logical Volume(s). See Logical Volume Functions Create Logical Volume.
  • Page 80: View Raid Set

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.3 View RAID Set The RAID Functions currently created on the system. The following table gives an explanation of each option/action available on this screen: Field RAID User-friendly name that helps you identify the RAID. Profile Defines the general operating or application environment in which the RAID will be used (e.g.
  • Page 81 FIBRE-to-SAS/SATA RAID SUBSYSTEM The RAID information screen of a selected RAID Set: User Manual...
  • Page 82 FIBRE-to-SAS/SATA RAID SUBSYSTEM The RAID information screen will also show the number of Rows and Columns in a RAID, and which Row the disk drives belong to. User Manual...
  • Page 83: Modify/Delete Raid Set

    6.4 Modify/Delete RAID Set You can use the RAID Functions RAID. The modifications that can be carried out on the RAID are: Change Settings - cache size, auto rebuild settings, etc. Delete the RAID Rename the RAID Rebuild the RAID – if the RAID is degraded 6.4.1 Change Settings You can change any of the settings for your RAID from the RAID Functions Modify/Delete RAID Set screen, as follows:...
  • Page 84 FIBRE-to-SAS/SATA RAID SUBSYSTEM 2. Select the field that you wish to change, and (where available) choose an option from the drop-down menu. 3. Click on the ‘Update Settings’ button to save the settings. NOTE: All options display a confirmation box before continuing with the operation.
  • Page 85: Deleting The Raid

    6.4.2 Deleting the RAID You can delete any RAID from the RAID Functions screen, as follows: 1. Select the RAID you wish to delete by clicking on the Delete button in the row corresponding to the RAID of interest. 2. Confirm deletion of the RAID by selecting ‘OK’ to confirm in the confirm dialog box which pops up prior to deletion.
  • Page 86: Renaming The Raid

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.4.3 Renaming the RAID You can rename any of the RAIDs from the RAID Functions RAID Set screen, as follows: 1. To modify the RAID, click on the Modify button in the row of the RAID of interest.
  • Page 87: Expanding A Raid

    6.5 Expanding a RAID The RAID Functions existing RAID by adding more disks to the RAID as required. Once the disks have been added and you initiate the expansion, the RAID will start to rebuild and incorporate the new capacity. WARNING: Before expanding a RAID you should run RAID Verify on applicable RAID set(s) and confirm recognition of all new drives to be added.
  • Page 88 FIBRE-to-SAS/SATA RAID SUBSYSTEM 3. If all disks are required, click Select All button which will select all the available disks. 4. To continue click Next button. 5. On the following screen select the RAID to be expanded by clicking on the Expand button in the row of the RAID of interest.
  • Page 89: Rebuilding A Raid

    6.6 Rebuilding a RAID You can rebuild a RAID from the RAID Functions follows: NOTE: A RAID can only be rebuilt if it is in a degraded state. To verify a RAID refer to Section on Verifying a RAID. 1. Select the RAID you wish to rebuild by clicking on the Rebuild button in the row of the RAID of interest.
  • Page 90: Verifying A Raid

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.7 Verifying a RAID You can use the RAID Functions consistency of parity blocks, i.e. verify that parity information matches the stored data on the redundant arrays. This is only possible on RAID level 5 or 6; it is not possible to verify RAIDs created using RAID 0 or RAID 1.
  • Page 91: Sparing Strategy

    6.8 Sparing Strategy It is recommended that you reserve a spare disk in the configuration of the system for use as a replacement when a hardware error occurs on another disk in the system. The Sparing Strategy screen is used to set (or modify) the strategy used and to assign (or unassign) a disk as a spare.
  • Page 92 FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: Attempting to add a second local spare to a level 1 or a level 5 RAID or a third local spare to a level 6 RAID will replace one of the existing spares with the newly assigned disk. 2.
  • Page 93: Deleting A Hot Spare

    NOTE: When selecting disks for spares, never display Missing, Faulty or Broken disks, regardless of whether they are part of a RAID or spares. 4. Click Next to apply the selected disk as a spare as configured in the sparing strategy screen. NOTE: Once assigned, the disk cannot be used for assigning as another spare or creating/expanding a RAID.
  • Page 94: Viewing Hot Spares

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.8.3 Viewing Hot Spares To view the sparing strategy in the current system, navigate to the RAID Functions View Sot Spares screen. This screen will list all spares in the system (global and local) and display relevant disk information of the spare disk.
  • Page 95: Raid Ownership

    6.9 RAID Ownership NOTE: Users are not allowed to change RAID ownership while RAID is initializing, verifying, rebuilding. The RAID Functions RAID owners and also to modify the owners of a RAID. Steps to modify RAID ownership: 1. To modify the users of a RAID, select the Modify button in the row of the RAID of interest.
  • Page 96 FIBRE-to-SAS/SATA RAID SUBSYSTEM 2. In the following screen enter the board ID of the board that is to be the new owner of the RAID. 3. Click the Save button to save the changes. User Manual...
  • Page 97: Intelligent Power Management

    If these disks subsequently receive a read or write request, the storage controller will return the disks to active mode and then issue the data commands. The host will experience a delay in accessing the volume which can vary from under 1 second to 30 or 40 seconds depending on which power saving mode the disk is resuming from.
  • Page 98: Advanced Power Management (Apm)

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.10.2 Advanced Power Management (APM) Certain disks are capable of APM which allows those disks to transition into a Low Speed Mode (see Power Modes above), if required. To find out, whether a disk in the system supports APM simply navigate to the Monitoring Disks screen and select the 'Disk Information' tab.
  • Page 99: Chapter 7 Logical Volume Management

    Chapter 7 Logical Volume Management Logical Volumes are required for assigning mappings to Hosts. A Logical Volume can be expanded or re-assigned to a different Host after it has been created. A Logical Volume can be created either as a private volume or as a global volume. Global Logical Volumes: Global logical volumes can be mapped to user-specified ports.
  • Page 100: Viewing Logical Volume Details

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 7.1 Viewing Logical Volume Details The Logical Volume Functions (View Logical Volumes menu option allows the user to view a list of the current Logical Volumes created on the system. The view is broken down into three tables: 1.
  • Page 101 The following table gives an explanation of each field available on this screen: Field Logical Volume Name of the Logical Volume. Serial Number Internal Serial Number of the Logical Volume. Capacity (GB) Capacity of the Logical Volume in Gigabytes Indicates whether the volume is a global or private logical Status volume.
  • Page 102: Creating A Logical Volume

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 7.2 Creating a Logical Volume To create a new logical volume, navigate to the Logical Volume Functions Create Logical Volume screen. Complete the following steps to create a Logical Volume: 1. In the 'Logical Volume Functions -> Create Logical Volume' screen, select the RAID on which the new Logical Volume is to be created, by using the Create button in the row of the selected RAID.
  • Page 103 FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: Once a Logical Volume has been created, its global/private status and port mappings can be modified at any stage on the Logical Volume Functions Modify/Delete Volume screen. In order to map a host to a private logical volume, the user will need to navigate to the Logical Volume Functions Host Mapping screen.
  • Page 104 FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: The maximum capacity of all Logical Volumes on a RAID is limited to the capacity of the RAID itself. If there is not enough capacity to expand the Logical Volume, the RAID must be expanded first. 3.
  • Page 105: Modifying, Expanding, Or Deleting A Logical Volume

    7.3 Modifying, Expanding, or Deleting a Logical Volume The Logical Volume Functions modify, expand or delete a Logical Volume. Steps to modify or expand a volume: 1. On the 'Logical Volume Functions -> Modify/Delete Volume' screen, select the 'Modify' button for the logical volume of interest. 2.
  • Page 106 FIBRE-to-SAS/SATA RAID SUBSYSTEM c. To change the port map of a Private Logical Volume, select either "Enabled" to enable a port or "Disabled" to disable a port for this private volume. Private volumes cannot be mapped to specific hosts on this screen.
  • Page 107 FIBRE-to-SAS/SATA RAID SUBSYSTEM 3. Click on ‘Save’ to save your changes. User Manual...
  • Page 108 FIBRE-to-SAS/SATA RAID SUBSYSTEM To delete a volume: On the Logical Volume Functions select the 'Delete' button for the logical volume of interest. This will prompt the user to confirm the deletion of the logical volume. If a logical volume (global or private) has any active LUN mapping, the user will also be prompted to confirm the deletion of the logical volume.
  • Page 109: Host Mapping

    7.4 Host Mapping The Logical Volume Functions private logical volumes to hosts. Private Logical Volumes Host mapping can only be carried out for private logical volumes. If a logical volume is a private logical volume, the user can configure which hosts shall have access to a private logical volume by mapping the host to a LUN.
  • Page 110 FIBRE-to-SAS/SATA RAID SUBSYSTEM Global Logical Volumes Specific host mapping cannot be carried out for global logical volumes. A global logical volume can be converted to a private logical volume. This will remove the global volume from the ports, that it has been mapped to and with that from all the hosts that are logged into those ports.
  • Page 111 The following table gives an explanation of the Hosts table: Field Displays the name of a all hosts logged into the system. It Host also displays any hosts, that are no longer logged in, but Name are still mapped to a private logical volume Node Displays the host's node name Name...
  • Page 112: Chapter 8 Monitoring

    FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 8 Monitoring 8.1 Enclosures The Monitoring Enclosures screen has two purposes: 1. It allows the user to view detailed information on a specific enclosure 2. It allows the user to set the buzzer to disabled, enabled or silenced To view detailed information on a specific enclosure in the system (such as Temperature Probes, Voltage Sensors, Fans, Power Supply Units, and Battery Backup Units) the user just needs to click on the View button next to the enclosure...
  • Page 113 FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual...
  • Page 114 FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual...
  • Page 115: Disks

    8.2 Disks The Monitoring Disks screen is split into two parts: 1. Disk Information 2. Disk Errors 8.2.1 Disk Information The Disk Information screen is a read-only screen and provides detail on all disks such as Status, Usage, Enclosure, Bay, Type, Disk Model, Serial Number, Firmware, Capacity, APM Support and Power Status.
  • Page 116 FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.2.1.1 Disk Status The Disk Status is defined by Disk_Usage and Access_Status: Disk Usage: 0 Unassigned, 1 Part of a RAID, 2 Assigned Spare, 3 Global Spare Disk Access Status Bitmap: 0 - OK 1 = At Risk 2= Broken 4 = Missing 0x80 = Unsupported...
  • Page 117: Disk Errors

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.2.2 Disk Errors On this screen, user can see the breakdown of disk errors. The user can also choose to clear all errors for one individual disk (by clicking the Clear button in the row of the disk of interest). It is also possible to clear all disk errors of all the disks in the system.
  • Page 118: Port Statistics

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.3 Port Statistics The Monitoring Port Statistics screen is a read-only screen and displays the link statistics for the system. Statistics are displayed for each port in each controller. It will show information such as Port Name, Node Name, Link Speed, Link Type, and number of Bad RX Chars, Bad CRC Chars, Link Down Count, Link Up Count, Aborted Commands, and Commands Timeout.
  • Page 119 FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual...
  • Page 120: Event Log

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.4 Event Log The Monitoring Event Log screen allows the user to view all events that have occurred in the system. In addition, the user can choose to export a current snapshot of all the events that have occurred by clicking on the Export Events button.
  • Page 121 FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual...
  • Page 122: Chapter 9 Administration

    FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 9 Administration 9.1 Clear Event Log The Administration events in the event log. Confirmation is required before any action is taken. User Manual Clear Event Log screen allows the user to delete all...
  • Page 123: Fibre Channel Config

    9.2 Fibre Channel Config The Administration current port configurations. The default port settings should be sufficient for most standard configurations. However, you may need to change them if you encounter problems with your configuration. Each controller has two ports, which can either be connected directly to host’s HBA or via a switch to the host systems.
  • Page 124 FIBRE-to-SAS/SATA RAID SUBSYSTEM This screen contains the following details and options: Field Controller The ID of the controller that the port is located on. Port ID of the port, they are indexed A and B. Link State The connection state of the port. This can be either Up or Down. Represents the ID of the controller’s port when connected to the SAN.
  • Page 125: Ethernet Configuration

    9.3 Ethernet Configuration The Administration change the IP connection settings of the system. Steps to configure Ethernet: 1. On the Administration system whether to use DHCP or not. If not, configure the IP Address, Net Mask, Primary DNS, Alternate DNS, Gateway IP Address, and Domain as necessary.
  • Page 126 FIBRE-to-SAS/SATA RAID SUBSYSTEM This screen contains the following details and options: Field If DHCP is enabled on the network, we recommend that you use it to Use DHCP dynamically assign the IP address. If it is disabled, you must enter the static IP configuration in the fields below.
  • Page 127: Email Event Configuration

    9.4 Email Event Configuration The Administration alert notifications for the system. You can have alerts sent to a mobile phone or other SMS compatible device by using a third party product that converts the SMTP messages to SMS and then redirects them to the SMS compatible device.
  • Page 128 FIBRE-to-SAS/SATA RAID SUBSYSTEM e-mail settings, and enter in the “Password” and “Re-enter Password” test boxes the password of the user who will authenticate the e-mail settings. 4. Select the type of alerts that will be sent via e-mail. 5. Click “Save” to apply the changes to the controller, or click “Save & Test” to apply the changes to the controller and send a test message.
  • Page 129: Snmp Configuration

    9.5 SNMP Configuration The Administration alert notifications for the system. Steps to setup SNMP Configuration: 1. On the Administration check box to enable SNMP. 2. Enter the SNMP Client IP, SNMP Client Name, and select the type of alerts to be sent via SNMP.
  • Page 130 FIBRE-to-SAS/SATA RAID SUBSYSTEM This screen contains the following details and options: Field Enable SNMP Client IP SNMP Client Name Application Alerts Notification Alerts Warning Alerts User Manual Description Tick the check box to enable SNMP. IP address of the SNMP client system. Host name of the SNMP client system.
  • Page 131: Change Password

    9.6 Change Password The Administration to log into the system. The name of the administrator user is ‘admin’. This cannot be changed. The default password for the administrator user is ‘admin’. We recommended that you change this password. This screen contains the following details and options: Field Username Current Password...
  • Page 132: Update Firmware

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.7 Update Firmware The Administration installed on the system. Steps to Update Firmware: 1. In the Administration select the file containing the firmware. 2. The installation will begin when the 'Upgrade' button is clicked. 3. Do not perform any other actions until a message is displayed confirming that the installation is finished.
  • Page 133: Reset Controller

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.8 Reset Controller The Administration Reset Controller screen allows the user to reset one or more of the system's controllers. Using the dropdown box, select which of the controllers the action should apply to. Then click the 'Reset Now' button to begin the reset.
  • Page 134: Telnet

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.9 Telnet The Administration controller via a command line interface. A working Java plug-in for your browser is required to use this facility. Warning: The telnet applet should only be used under the direction of our technical support team. User Manual Telnet screen allows the user to interact with the...
  • Page 135: Enable Raid Manager Application

    9.10 Enable RAID Manager Application The Administration connect to and manage the RAID controller with the alternative Java based management application. Click the “Enable RAID Manager App.” button to enable Java-based RAID Manager Application. NOTE: Browser-based RAID management functions cannot be accessed while connections with this application are allowed.
  • Page 136: Config Save/Restore

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.11 Config Save/Restore The Administration backup controller configuration. This screen contains the following buttons: Field Restores an automatically saved configuration from the disks Restore currently available in the enclosures. The system will reset itself when the restoration is complete. Save Downloads one of two saved system configurations.
  • Page 137: Export Status

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.12 Export Status The Administration Export Status screen allows the user to download a zip file containing a snapshot of HTML status screens. This information can be used by our technical support team when debugging problems. User Manual...
  • Page 138: Set Date And Time

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.13 Set Date and Time The Administration time of the system. This screen contains the following details and options: Field Date Set the date for the controller. Time Set the time for the controller. Save Saves the new settings. User Manual Set Data and Time screen allows you to set the date and Description...
  • Page 139: Setup Wizard

    9.14 Setup Wizard The setup wizard (Administration following configuration screens: Change Password Email Event Configuration SNMP Configuration Ethernet Configuration for each controller that is currently inserted. Click 'Next' to save any configuration changes and move to the next screen. Clicking 'Previous' will display the previous screen. FIBRE-to-SAS/SATA RAID SUBSYSTEM Setup Wizard) guides the user through the User Manual...
  • Page 140: Chapter 10 Troubleshooting

    FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 10 Troubleshooting 10.1 Alerts The following table summarizes the operation of the system in the presence of various failures: Failure Failure Class Type Power Total Loss (BBU Not present) Power Transient (BBU Not Loss present) Power Total Loss (BBU Present)
  • Page 141 Disk No effect. Drive (RAID RAID removed or Level 1, 5 volume drive failure or 10) degraded. Disk Drive RAID is removed or (RAID inaccessible drive failure Level 0) Disk Medium (RAID No effect Error Level 1, 5 or 10) Disk Medium Data loss...
  • Page 142 FIBRE-to-SAS/SATA RAID SUBSYSTEM Backplane SATA link (RAID failure Level 1, 5 or 10) Backplane SATA link (RAID failure Level 0) Backplane SATA link (RAID degraded Level 1, 5 or 10) Backplane SATA link (RAID degraded Level 0) Enclosure Fan Failure PSU module Enclosure failure...
  • Page 143 User data Hardware loss is Controller failure possible No effect User data is Software maintained failure, Controller in cache controller during reboot controller reboot NOTE: E-mail refers to an e-mail notification sent by the controller over the Ethernet interface to an assigned e-mail address. Event log refers to an event logged in the Event Log in the Raid Manager Web Application.
  • Page 144: Alert Messages

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 10.2 Alert Messages The controller sends the following Notifications and Warnings. 10.2.1 Notifications NOTE: The Alert Messages displayed here are example Alert Messages. Notification Message Normal operation of power supply in slot <number> restored Normal operation of fan in slot <number> restored The temperature in the system is now within the acceptable range...
  • Page 145 FIBRE-to-SAS/SATA RAID SUBSYSTEM Disk in bay <number> is no longer part of RAID ‘<name>’ Verifying RAID ‘<name>’ Verification of RAID ‘<name>’ deferred for a higher priority RAID RAID ‘<name>’ verification complete Logical volume '<name>' created Logical volume '<name>' deleted Logical volume '<name>' capacity expanded to <capacity>...
  • Page 146: Warnings

    FIBRE-to-SAS/SATA RAID SUBSYSTEM 10.2.2 Warnings NOTE: The Alert Messages displayed here are example Alert Messages. Notification Message Disk in bay <number> has excessive errors Disk in bay <number> is running out of reallocation blocks Disk in bay <number> has run out of reallocation blocks Disk in bay <number>...
  • Page 147 exceeded <threshold value> threshold The temperature in the system has dropped below 10C/50F RAID <name> rebuild failed to complete RAID <name> initialization failed to complete RAID <name> verify failed to complete RAID <name> expand failed to complete RAID <name> is degraded due to disk failures RAID <name>...
  • Page 148 FIBRE-to-SAS/SATA RAID SUBSYSTEM An attempt to write Flash memory failed User Manual If upgrading firmware, retry upgrade. Schedule controller replacement.
  • Page 149: Appendix

    Appendix 1. How to Upgrade the Controller to Firmware 1.30 from Old Firmware Version NOTE: Since firmware version 1.30 has larger binaries, it is required to upgrade first to 1.21 (bridge firmware) before upgrading to 1.30, if your firmware is 1.20 or older. Please install the correct proRAID Manager version for each firmware.
  • Page 150 FIBRE-to-SAS/SATA RAID SUBSYSTEM Controller Firmware Upgrade Table: 1.11 Original 1.01 1.09 1.10 1.11 No Need 1.20 No Need Detailed Steps for Upgrading Firmware to Version 1.30: 1. Uninstall current version of proRAID Manager. A. Go to the installation directory of proRAID Manager and run the Uninstall program.
  • Page 151 For SES2 board PRO-90-5601: a. To upgrade proSES firmware, connect RS232 cable (Phone-Jack to DB9) from RS232 port of SES module to available serial port of your PC. b. Open “HyperTerminal” in your Windows PC and setup as follows: Settings Baud Rate Data Bits Parity...
  • Page 152 FIBRE-to-SAS/SATA RAID SUBSYSTEM e. Press “Q” and there will be CCCC letters displayed. Go to the “Transfer” menu at the top of the HyperTerminal window, and select the “Send File...” option. g. In the Send File message box, select “Ymodem” from the Protocol pull-down menu.
  • Page 153 Click “Send” to start upgrade process. The upgrade process will be shown. Check if firmware upgrade is completed successfully. k. Use LCD panel to check if the new SES firmware has been updated. Use arrow down key until you see “SES2” and its firmware version. FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual...
  • Page 154 FIBRE-to-SAS/SATA RAID SUBSYSTEM For PRO-90-6601 SES board: NOTE: The upgrade process is done twice. The first time needs a jumper in JP8. The second time does not need a jumper. a. Power off the RAID system. Remove the SES Module. Insert a jumper in JP8 of SES board PRO-90-6601.
  • Page 155 g. There will be CCCC letters displayed. h. Go to the “Transfer” menu at the top of the HyperTerminal window, and select the “Send File...” option. In the Send File message box, select “Xmodem” from the Protocol pull-down menu. Select the “Browse...” button and locate the new firmware image file. Select firmware file “EP96601_118.bin”...
  • Page 156 FIBRE-to-SAS/SATA RAID SUBSYSTEM k. Click “Send” to start upgrade process. The upgrade process will be shown. Check if firmware upgrade is ok. m. Power off RAID subsystem. n. Remove the SES module. Remove the jumper in JP8. o. Repeat steps “b” to “m” then continue with step “p”. p.
  • Page 157 4. To upgrade the controller firmware with bridge firmware 1.21: a. Login to proRAID Manager. b. Click menu "Administration > Service Options > Controller Services > Upgrade Controller >". NOTE: Please stop all IO operations to the RAID subsystem while upgrade takes place.
  • Page 158 FIBRE-to-SAS/SATA RAID SUBSYSTEM 6. Upgrade Expander Firmware a. Click menu "Administration > Service Options > Controller Services > Upgrade Controller >". b. Select “All Files” in File Type option, then choose the expander firmware file v389.s3r. NOTE: Upgrading could take several minutes to complete. It is recommended to stop all access to the system and it takes around 4 minutes to upgrade each expander on the background.
  • Page 159 FIBRE-to-SAS/SATA RAID SUBSYSTEM 9. When prompted to reset the controller(s), select “No”. 10. Power off the RAID subsystem. Power on after several seconds. 11. Open web browser and type the IP address of controller. The proRAID Manager web-GUI version will be displayed. NOTE: Default Username is “admin”...
  • Page 160 FIBRE-to-SAS/SATA RAID SUBSYSTEM 12. To verify the IP address of controller using LCD panel, press the several times until you see the Controller IP menu. This menu displays the Controller IP address. Pressing the address (will show 0.0.0.0 if there is no second controller). NOTE: The LCD will display the IP address 2 minutes after power on, and subsequently refreshed every 15 minutes.

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