Troubleshooting - Canon PowerShot A 640 User Manual

761
Appendices
T roubleshooting
Please read this section if you encounter a problem using the software.
Start
by
Checking Ihis , ' .
Investigate the following points first jf you encounter a problem.
Does your computer satisfy the requirements listed in the
System
Requirements
section 8)?
Is the camera
,.",r"vo.,·"""
connected to the
cornputE~r
See the Camera User Guide for the correct connection procedures. Also
check to ensure that you are using the correct cable and that it is securely
attached at both ends.
~s
the camera set to the olc:lvt)ac:k mode? (some models
Some models require the camera to be set to the playback mode to
transfer data. See the Camera User Guide for details.
Is the
h~i~+o.l~"
SIJtfilCie!ntlV charged?
Check the battery charge if you are powering the camera with a battery.
You are recommended to use a household power source (AC adapter) to
power the camera when it is connected to a computer (if available for
your camera model).
Problems
Try the suggested solutions to the common problems listed below.
USB
driver installation not prC)Ceedllnq well (Windows)
Uninstall the driver (p. 73) before reinstalling
it with the procedures in Installing
the Software and USB Driver (p.
11).