Iridium GO! User Manual
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Iridium GO! User Manual

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  • Page 1 Iridium ™ User Manual...
  • Page 2 • GEOS Emergency Services Brochure Prior to using Iridium GO!, read and understand this User Manual including the safety warnings and information. Failure to do so could result in serious injury or death. Materials are also available online at www.iridium.com...
  • Page 3 Legal Notices Third Party Information This User Manual provides user information and is provided “as is. ” Iridium and its This User Manual might refer to third party sources of information, hardware affiliated companies, directors, officers, employees, agents, trustees or consultants or software, products or services and/or third party web sites (“third party...

  • Page 4: Table Of Contents

    Electronic Devices / Appareils électroniques ..........................12 3: Device overview ....................................14 4: Getting started with Iridium GO! ..............................15 STEP ONE: Set up the Iridium GO! device ............................. 15 STEP TWO: Set up your smartphone ............................... 20 STEP THREE: Pair Iridium GO! with your smartphone ....................... 22 STEP FOUR: Configure the application ............................
  • Page 5 Iridium GO! User Manual...

  • Page 6: 1: Introduction

    (Apple iOS or Android) Important: Free Iridium GO! and Iridium Mail & Web applications are available from Iridium’s application download section on the Apple iOS App Store and Google Play™ marketplace. For additional optimized applications that are compatible with Iridium GO! and the Iridium network, visit: www.iridiumgo.com.

  • Page 7: 2: Important Safety And Regulatory Information

    Avec une antenne externe, le pourcentage cm separation from both Iridium GO! and an external antenna. le plus élevé d’EMP pour l’appareil Iridium GO! est de 27,1 % en Accordingly, Iridium GO! complies with the FCC’s guidelines for supposant un gain d’antenne maximal de 3,0 dB ;...
  • Page 8 HomeBusinessandEntertainment/CellPhones/ucm116282.htm • www.fcc.gov/guides/wireless-devices-andhealth-concerns If you wish to reduce your exposure to RF energy, you can limit the amount of time you use Iridium GO! and your mobile phone • http://www.fda.gov/Radiation-EmittingProducts/ and increase the distance between Iridium GO!/ mobile phone/ RadiationEmittingProductsandProcedures/ antennas and your body when you use it.

  • Page 9: Fcc Notices / Avis De La Fcc

    émetteur operate the equipment. ou une autre antenne. Modifications Les changements ou modifications qui n’ont pas été expressément approuvés par la partie responsable de vérifier le respect pourraient annuler l’autorisation d’utilisateur de l’appareil pour l’utilisateur. Iridium GO! User Manual...

  • Page 10: Industry Canada

    L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Iridium GO! User Manual...

  • Page 11: Batteries / Batteries

    Do not let Iridium GO! or battery come in contact Ne permettez pas à l’appareil Iridium GO! ou à la batterie with water. Water can lead to corrosion of the d’entrer en contact avec de l’eau. L’eau peut entraîner la circuits.
  • Page 12 élevées. Do not drop the battery or Iridium GO! because Ne faites pas tomber la batterie ou l’appareil Iridium GO!, car the impact can damage them. Contact your l’impact pourrait les endommager. Communiquez avec votre...

  • Page 13: Emergency Calling / Appels D'urgence

    999, are not able À l’extérieur de ces deux régions géographiques, les appels to be made on the Iridium system. When placing a call to an d’urgence qui utilisent des numéros tels que 999 ne peuvent emergency operator or local public safety answering point, être placés sur le système Iridium.
  • Page 14 ENDROIT : Vous devez préalablement obtenir le numéro Power on Iridium GO!, rotate the antenna toward the open sky, de téléphone complet à composer, avec l’indicatif d’accès confirm proper registration and signal strength of Iridium GO!, international, l’indicatif du pays et le numéro de téléphone...

  • Page 15: Emergency Mode (Sos Button) / Mode D'urgence (Bouton Sos)

    être choisis afin que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne soit pas plus que celle autorisée pour permettre la communication. Iridium GO! User Manual...
  • Page 16 Des étincelles provenant de votre batterie dans ce genre resulting in serious injury or death. d’endroit peuvent causer une explosion ou un incendie et entraîner des blessures graves, voire la mort. Iridium GO! User Manual...

  • Page 17: Electronic Devices / Appareils Électroniques

    Les personnes avec un simulateur cardiaque : • Should ALWAYS keep Iridium GO! and any • doivent TOUJOURS garder l’appareil Iridium GO! et tout mobile phone more than eight inches from téléphone mobile à plus de 20 cm (8 pouces) de leur their pacemaker when the device or phone is simulateur cardiaque lorsque l’appareil ou le téléphone est...

  • Page 18: Hearing Aids

    Aircraft aux signaux radioélectriques externes. Airline regulations prohibit using Iridium GO! while in the air. Check and comply with the policy of your airline regarding the Avions use of your device while the aircraft is on the ground. Leave Le règlement des compagnies aériennes vous interdit d’utiliser...

  • Page 19: 3: Device Overview

    Description Device screen Navigation buttons Status LED Swivel antenna Power button USB power / data connection SOS button External antenna connector and reset button Lanyard connector Battery cover Accessory connector (1/4” screw mount) Loudspeaker Pressure vent Iridium GO! User Manual...

  • Page 20: 4: Getting Started With Iridium Go

    STEP ONE: Set up the Iridium GO! device Begin setup of your new Iridium GO! device by ensuring the SIM card is inserted, the battery is installed and charged, and the battery cover is properly attached. The following important steps will walk you through the process, and ensure the device is properly set up.

  • Page 21: Inserting The Sim Card

    2. Charge time of 4 to 5 hours using the included AC Travel or Car Charger. 3. Iridium GO! can be charged from the USB port of your PC, laptop or USB hub (500mA port or higher). Please use the supplied USB cable.
  • Page 22 Charging the battery TIP! It is recommended that you write down your SIM number and your Iridium GO! IMEI number (located on the device label). These numbers are required to register for the Iridium Mail and Web application and GEOS Emergency Services account. See Chapter 7 to note your Iridium GO! owner information.
  • Page 23 1. All batteries may cause serious injury or property damage, particularly if handled improperly or used after being damaged. 2. Use only Iridium original products for safety and quality assurance. Iridium’s warranty does not cover damage caused by use of non-Iridium batteries.
  • Page 24 4. SOS (if Active) 5. Battery Indicator No Battery Charging Fully Charged 6. Incoming/Outgoing Call 7. GPS Available 8. If Feature is Active Cancel SOS Tracking 9. Voicemail 10. Missed Call 11. SMS Received 12. Clock (12hr/24hr) Iridium GO! User Manual...

  • Page 25: Step Two: Set Up Your Smartphone

    Real Global Real Reliable STEP TWO: Set up your smartphone Real Mobile Iridium-optimized applications must be downloaded to your smartphone to access the available Iridium GO! services. Available applications include: Real Reliable Voice Iridium GO! application Iridium Mail & Web...
  • Page 26 Using the App Store on your device, search Using Google Play on your device, search GPS Positioning for the available Iridium applications to for the available Iridium applications to download and install (broadband internet download and install (broadband internet connection required).

  • Page 27: Step Three: Pair Iridium Go! With Your Smartphone

    (ex. “Iridium-6088CC”) and connect. Once your device has connected, you can begin using the Iridium GO! application. Important: Always confirm you are connected to your Iridium GO! Wi-Fi network prior to use of the Iridium GO! application. TIP! The Iridium GO! Wi-Fi is an open (visible) network with no password. Iridium GO! Wi-Fi can be configured with a WPA2 password;...

  • Page 28: Step Four: Configure The Application

    Not registered to Iridium network in to Iridium GO! Logged in to Iridium GO! stered to Iridium network General Settings for the Application and Iridium GO! Device Not registered to Iridium network Number of users Number of users logged in logged in NOTE: Tracking, SOS, and Twitter functions require configuration before use.
  • Page 29 SIM PIN If prompted for a SIM PIN, enter the four to eight digit SIM card PIN code provided by your Iridium service provider. The default SIM PIN is 1111 and may be modified. Pressing the incorrect PIN multiple times will lock Iridium GO! and require an unlock code.
  • Page 30 The Iridium GO! application’s “guest” user profile enables access to all functions within the Iridium GO! device. Connect up to 5 devices simultaneously to the Iridium GO! Wi-Fi as “guest” users. To create or delete user profiles, edit privileges, or control access for individual users, go to the Advanced menu and select Users.
  • Page 31 SOS initiated from the Iridium GO! application will also provide the option for two-way voice communication with a designated contact. NOTE: The operation of the SOS button feature is limited by any conditions affecting the Iridium and GPS signal strength and GPS service availability.
  • Page 32 This could prevent or delay an emergency response and result in serious injury or death. Using the Settings menu in the Iridium GO! application, you may configure SOS while paired to the Iridium GO! device. Only one SOS emergency contact setting can be stored per Iridium GO! device, so multiple users will all share the same SOS settings.
  • Page 33 1) You must first register at www.geosalliance.com/iridium from your computer. NOTE: To register, you will need your Iridium phone number and Iridium GO! IMEI (on the device label beneath the battery). 2) After registration, access SOS Settings, select Use, and enter the 5-digit authorization code provided by GEOS, then Submit.
  • Page 34 Important for SOS use: 1) The Iridium GO! antenna must be raised and kept oriented towards the sky. 2) SOS can be initiated either by pressing the SOS button on the Iridium GO! device or the SOS icon within the Iridium GO! application.
  • Page 35 To configure and use tracking: • Quick GPS – to program a Quick GPS list, go to the Iridium GO! application Settings, select Track, and then add to the Quick GPS recipients list. To send a Quick GPS, press Track on the Iridium GO! application home screen, wait for location information to appear (initial update can take up to two minutes), and then press Quick GPS to send.
  • Page 36 Voicemail The voicemail feature will enable you to access a message inbox that is stored in the Iridium network. Apple iOS Android The default Voicemail number +881662990000 is pre-programmed. To set-up Voicemail, press the Voicemail icon, and follow the audio instructions: •...

  • Page 37: Advanced Settings

    You may set this to allow or block all traffic as well as add filtering exceptions. Wi-Fi settings By default the Iridium GO! device Wi-Fi connection is set to “open” but can be modified to WPA2 by a user with administrator privileges through the Advanced icon. User management User management provides the administrator with the ability to create additional user accounts.

  • Page 38: 5: Using Iridium Go! And Your Smartphone

    Having a completely open view of the sky plays a very important role in maximizing performance, as the Iridium satellites move across the sky from North horizon to South horizon during a connected call.

  • Page 39: Using The External Antenna

    4. Do not touch the antenna unnecessarily when the Iridium GO! device is in use, as contact with the antenna may impact call quality and battery consumption. Iridium GO! is not designed to be worn on your body. Refer to Chapter 2 “Important safety and regulatory information” on proper use.

  • Page 40: Contacts

    The Iridium GO! application has two types of Contacts – personal and shared. Personal contacts are stored on the individual’s phone or tablet. Shared contacts are stored on the Iridium GO! device and shared among all Iridium GO! application users.

  • Page 41: Text Messages

    2. Iridium GO! application users, while logged in, will also be alerted. 3. The first application user that answers will accept the call. The handset icon in the Iridium GO! application status bar will become red, indicating a call is in progress.

  • Page 42: Twitter

    Twitter The Iridium GO! application allows posting to a Twitter account (Twitter feeds are not available). To link your Twitter account with your Iridium GO! device, login to Twitter.com, and update your Account settings with the Iridium phone number. Notifications The Iridium GO! application supports notifications of Missed Calls, SMS messages and Voicemail as a red circle on the home screen message icon.

  • Page 43: 6: Additional Information

    6: Additional information Device features The Iridium GO! device screen displays the status of the device or activity with the application. The configuration menus are navigated by using the left and right buttons. To conserve power, the screen will automatically turn-off after a period of inactivity. To turn the screen back on, press either the navigation button or the power button on the device.

  • Page 44: Power Modes

    Select Internet to manually start/stop a dial-up call for use with smartphones that do not have available applications optimized for use with Iridium GO! (ex. for use with BlackBerry email). This is not required for Iridium-optimized applications as they will manage the connection to the network automatically.

  • Page 45: Status Indicator Led

    Iridium GO! has a built-in Firewall system which allows you to filter outbound traffic when an Internet call is in progress. By default the Iridium GO! device is set to allow all traffic. You may modify this setting to block all traffic and add filtering exceptions through either the Iridium GO! application Advanced settings or through the Advanced Features portal.

  • Page 46: Advanced Features Portal

    The Advanced Features portal contains Help to assist with the use of the portal; click the Help link within the portal. The Iridium GO! application contains Help to assist with the use of the application; click the Help icon from the Home screen.

  • Page 47: Example Uses Of Iridium Go

    Example uses of Iridium GO! Shared access Iridium GO! connects to up to 5 users via Wi-Fi with a range of approximately 30 meters (100 feet) depending upon conditions. To maximize range to your device, raise the Iridium GO! device off the ground by at least one foot (using a tripod), or placed on top of a flat surface.
  • Page 48 GPS reception (for tracking and SOS functions). Antenna • • • • • In-Vehicle NOTE: Use of external antenna will provide access to Iridium signal and will not provide GPS reception. Iridium GO! User Manual...
  • Page 49 In-building Iridium GO! can be mounted indoors, with a connection to an external Iridium antenna (placed outdoors with complete view of the sky). Use the External Antenna Adapter cable (sold separately, part number: WAAC1301) and the Wall Mount Bracket Kit (sold separately, part number: WBKT1301).

  • Page 50: Troubleshooting

    WAAC1301) to the device and the large (TNC) connector to your Iridium certified external antenna. Secure the Iridium GO! device, and place the external antenna in a location with a clear view of the sky. Raise the device antenna to turn on Iridium GO! and to register with the Iridium network. The device antenna must be kept raised during operations of the Iridium GO!.
  • Page 51 Unable to make / receive calls? • Check that your antenna is raised and that the Iridium GO! device has a clear unobstructed view of the sky. • Check that your smartphone is connected to the Iridium GO! Wi-Fi network.
  • Page 52 Cannot use the Advanced Features portal configuration over Wi-Fi? Check that the Wi-Fi network of the Iridium GO! device unit SSID is connected to the PC. Go to 192.168.0.1 in a browser, if DHCP has been disabled and the Static address is unknown, use the Restore button on the device.
  • Page 53 Notes Iridium GO! User Manual...

  • Page 54: 7: Iridium Go! Owner Information

    7: Iridium GO! owner information 9: My Iridium GO! Information {Good layout for inside back cover?} Iridium GO! Serial Number A P M _ _ _ _ _ Wi-Fi SSID I R I D I U M - _ _ _ _ _ _...
  • Page 55 E V E R Y W H E R E. Iridium® and the Iridium Logo are registered trademarks, and Iridium GO!™ is a trademark of Iridium Satellite LLC and its a liates. All other trademarks, service marks and logos are the property of their respective holders, which have not endorsed, sponsored or otherwise a liated with Iridium.

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