Introduction - NEC NEAX 2400 IPX User Manual

INTRODUCTION

Welcome to NEC Desk Console User Guide. The console incorporates powerful call processing functions, a
compact design and easy-to-use features that will enable you to quickly answer and route calls.
This guide has two main sections, the first section describes the keys, lamps and display on the console. The
second section explains how to process calls using the features and functions.
Some keys and features are noted as optional or system specific. The system administrator at your company
can provide details about these features. Examples of optional features are external paging, recording devices
and warning tones. System specific features include call forwarding access codes, least cost routing and mes-
sage waiting codes. These features are not configured in every system.
As you read through the guide, you may encounter some telecommunications terms that are unfamiliar. The
terms defined below may be helpful:
ATTENDANT
The person using the console as a tool for answering and routing calls.
AUTOMATIC RECALL
A telephone system feature that returns unanswered calls to the attendant for further help.
CENTRAL OFFICE
The external telephone switching network that carries calls to and from businesses and residences.
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