Error Messages - Rinnai Infinity 20e Installation And User Manual

Rinnai water heaters have the ability to check their own operation continuously. If a fault
occurs, an error code will flash on the Digital Display if you have temperature controllers
installed. This assists with diagnosing the fault, and may enable you to overcome a
problem without a service call. Please quote the code displayed when enquiring about
service.
Code
Displayed
Noticeable reduction in water
-
Power interruption during
03
(water will not flow when power
Not enough combustion air
10
No Ignition / Gas supply
11
Flame failure / Earth Leakage
12
14 High flame safety device
Over temperature warning
16
Outgoing water temperature
32
Gas modulating valve faulty
52
61 Combustion fan failure
Water flow control faulty
65
(does not stop flow properly)
71
Micro-processor failure
72 Flame rod circuit error
* In all cases, you may be able to clear the Error code by turning the hot water tap OFF, then ON
again. If this does not clear the error, try pushing the On/Off button OFF then ON again. If the Error
Code still remains contact Rinnai or your nearest service agent for advice.
** Faults caused by insufficient gas/water supply or gas/water quality and installation errors are not
covered by the manufacturer's warranty.

ERROR MESSAGES

Fault
flow
operation
returned)
sensor faulty
31
Remedy
Inlet water filter needs to be cleaned.
Turn off all hot water taps and
circulating pumps.
Press 'On/Off' twice
Check for physical blockages around
air intake or exhaust. Check
combustion fan.
Check gas valves, gas supply and
sparker unit.
Check gas valves and gas supply.
Check flame rod.
Check earth wire lead.
Check remote control.
Service Call
Service Call
Service Call
Service Call
Service Call
Service Call
Service Call
Service Call