Configuring The Support Menu - Samsung la37b530p7f User Manual

Configuring the Support Menu
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Self Diagnosis
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Picture Test

If you think you have a picture problem, perform the picture test. Check the colour pattern on
the screen to see if the problem still exists.
● Yes: If the test pattern does not appear or there is noise in the test pattern, select Yes.
There may be a problem with the TV. Contact Samsung's call center for assistance.
● No: If the test pattern is properly displayed, select No. There may be a problem with your
external equipment. Please check your connections. If the problem still persists, refer to
the external device's user manual.
Sound Test

If you think you have a sound problem, please perform the sound test. You can check the
sound by playing a built-in melody sound through the TV.
If you hear no sound from the TV's speakers, before performing the sound test, make sure Speaker Select is set to TV
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speaker in the Sound menu.
The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing
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the MUTE button.
● Yes: If during the sound test you can hear sound only from one speaker or not at all, select Yes. There may be a problem with
the TV. Contact Samsung's call center for assistance.
● No: If you can hear sound from the speakers, select No. There may be a problem with your external equipment. Please check
your connections. If the problem still persists, refer to the external device's user manual.
Signal Information (digital channels only)

Unlike analogue channels, which can vary in reception quality from 'snowy' to clear, digital (HDTV) channels have either perfect
reception quality or you will not receive them at all. So, unlike analogue channels, you cannot fine tune a digital channel. You can,
however, adjust your antenna to improve the reception of available digital channels.
If the signal strength meter indicates that the signal is weak, physically adjust your antenna to increase the signal strength.
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Continue to adjust the antenna until you find the best position with the strongest signal.
Software Upgrade
❑
To keep your product up-to-date with new Digital Television features then software upgrades
are periodically broadcast as part of the normal Television signal. It will automatically detect
these signals and display the software upgrade banner. You are given the option to install the
upgrade.
Current Version shows version of the software being installed in the TV.
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Alternative Software shows the previous version that can be replaced.
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Software is represented as 'Year/Month/Day_Version'. The more recent the date, the
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newer the software version. Installing the latest version is recommended.
By USB

Insert a USB drive containing the firmware upgrade into TV. Please be careful to not disconnect
the power or remove the USB drive while upgrades are being applied. The TV will turn off and
turn on automatically after completing the firmware upgrade. Please check the firmware version
after the upgrades are complete. When software is upgraded, video and audio settings you
have made will return to their default (factory) settings.
We recommend you write down your settings so that you can easily reset them after the
upgrade.
By Channel

Upgrades the software using the broadcasting signal.
If the function is selected during the software transmission period, this function searches for available software and downloads
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the software.
The time required to download the software is determined by the signal status.
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English - 
Self Diagnosis ►
Software Upgrade
HD Connection Guide
Contact Samsung
TV Rear Panel
USB Drive
Software Upgrade
Current Version 2009/01/06_000134
By USB
BY Channel
Standby Mode Upgrade : 45 Min
Alternative Software : 2009/01/01_000133
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