Troubleshooting Tips - Heat Controller BHD-H Series Owner's Manual

Heat Controller
Before calling for service, review the chart below to see if you can resolve the issue yourself. This
step can potentially save you time and money.
Problem
Unit does not start
Dehumidifier does not
dry the air as it should
The unit makes a loud
noise when operating
Frost appears
on the coils
Water on the floor
ES, AS, PS, EC, or Eb
appear on the display
BHD-H/ BHDP-H Portable Dehumidifier
• Make sure the dehumidifier's plug is pushed completely
into the outlet.
• Check the fuse/circuit breaker box.
• Dehumidifier has reached its preset level or bucket is full.
• Water bucket is not seated in the proper position.
• Allow enough time to remove the moisture.
• Make sure there are no curtains, blinds or furniture blocking the
air inlets/outlets of the dehumidifier.
• Try lowering the set point of the RH%.
• Check that all doors, windows and other openings are securely closed.
• Ensure the unit is not operating outside of its normal operating
conditions, below 41°F (5°C).
• Ensure no other products are used in the room where the
dehumidifier is operating, which give off water vapor, such as a
kerosene heater.
• Unclog the air filter.
• Ensure the unit is sitting on a level surface, to prevent
vibration
• This is normal. The dehumidifier has on Auto defrost
feature, which will automatically de-ice the coils as needed.
• Ensure drain hoses and/or plugs are properly installed.
• Be sure drain hoses do not have kinks or blockages.
• These are error codes and protection code. See the
CONTROL PANEL section for more details related to what
each error code is and how to resolve it.
12

TROUBLESHOOTING TIPS

What to check
Owner's Manual