Getting help
Troubleshooting
For step-by-step product support, go to
Step-by-Step Solutions and Repair.
Camera problems
If
Camera does not
turn on.
Camera does not
turn off.
Pictures remaining
number does not
decrease after
taking a picture.
44
Try one or more of the following
If battery power is extremely low, the camera may turn off. In most cases,
this is normal and can be corrected by recharging the battery.
In the U.S. and other countries where the Step-by-Step Solutions
and Repair tool is available:
■
Recharge the battery or install a new one.
■
If the problem persists, go to Step-by-Step Solutions and Repair to
resolve or to set up a repair request.
In countries where the Step-by-Step Solutions and Repair tool is
not available:
■
Remove the battery. Wipe the battery contacts with a soft, clean cloth.
Install the battery, then turn on the camera.
■
Recharge the battery or install a new one.
If the problem persists:
■
Verify that you are using the correct battery. Go to
www.kodak.com/go/batterychart.
■
Recharge the battery or install a new one.
■
If the problem persists, go to
locate your nearest repair center.
■
Remove the battery, then reinsert or replace it. If the camera still does
not function, go to
Step-by-Step Solutions and Repair.
■
The camera is operating normally. Continue taking pictures.
www.kodak.com/go/slicesupport
www.kodak.com/go/wwcontacts
www.kodak.com/go/slicesupport
www.kodak.com/go/support
and choose
See page
1.
See page
1.
See page
1.
and select
to