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Running Diagnostics
If you are having problems with your DVC323 camera, run the diagnostic
software to determine if there is a Kodak driver problem.
1
Close all applications that may be running on your computer.
2
Click on the Start button on your computer taskbar.
3
Click on Programs.
4
Click on KODAK DVC323.
5
Click on DVC323 Diagnostic.
6
Wait until the diagnostic software finishes and displays one of the following
two symbols:
Green smiling face—the diagnostics ran successfully and did not find any
errors.
Frowning face and an error code—refer to the following table for a
possible solution to the problem:
Error
Description
Code
of Error
-1
Camera Open
Failure
5-2
Cause
Solution
The camera is not
Check the camera connection to
connected.
the USB port on your computer.
The camera driver is not
Unplug the camera and re-install
installed.
the DVC323 software.
The USB driver is not
Unplug the camera and re-install
installed.
the DVC323 software.
A USB hardware
Contact your computer vendor for
malfunction occurred.
help.
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