Warranty - Einstein ET-500 Owner's Manual

Warranty

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WARRANTY
To Register for the Limited Lifetime Warranty :
To register your Einstein product, please log onto our website at
www.ecollar.com, click on the warranty registration link and fill out
the required information. Please register your product within 30
days of your purchase. If you do not have access to a computer,
please call our toll free number of 1-855-326-5527 and one of our
customer service representatives will register your product for
you. In the event the product is not properly registered proof of
purchase will be needed to obtain warranty work. Product returns
without proper registration and proof of purchase will be subject to
a warranty start date estimated by your units serial number. Misuse,
improper maintenance, lost units are not covered by this warranty.
Limited Lifetime Warranty :
Your Limited Lifetime Warranty begins the date of the original
purchase. For the first two years both parts and labor are covered
100%. The rechargeable batteries have a one year replacement
warranty. After the two year replacement warranty has expired
the Limited Lifetime Warranty will cover the material to repair your
e-collar system not including the accessories and antennas. The
labor and shipping costs are not included and are the responsibility
of the customer. Labor fees will be calculated based on the extent
of the work performed. The Limited Lifetime Warranty will expire
5 years from the date the model is discontinued by E-Collar
Technologies, Inc. Any attempt by the user to repair or open the
e-collar including battery replacement will void the warranty.
Einstein Owner's Manual ET-500 / ET-502