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Status
You cannot take a
picture
Memory card not
recognized or camera
freezes with card
Cannot find the
desired picture/video
Computer/connectivity problems
Status
Computer does not
communicate with
the camera
www.kodak.com/go/support
Solution
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way (see
■
Insert new or charged batteries (see
■
Memory is full. Transfer pictures to the computer (see
delete pictures (see
■
Card may be corrupted. Format the card in the camera
page
35).
■
Use another memory card. Only SD or SDHC Cards are supported.
■
To view pictures on a card or in internal memory,
Solution
■
Make sure the batteries are charged and installed correctly (see
page
2).
■
Turn on the camera.
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see
■
See KODAK Software Help at www.kodak.com/go/camerasw.
page
page
21), or insert another card.
Getting help
page
5).
2).
page
36),
(see
see page
20.
page
36).
41
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