Network Applications; Application Name; Version Number; Registering A Site - VeriFone GemStall Ruby SuperSystem User Manual

Ruby SuperSystem™

Network Applications

Application Name

Each network (credit card processing center) or major oil has specific
software that is downloaded into the Ruby SuperSystem terminal.
software is also called an application. Each application includes several files,
which have been developed by VeriFone's engineering group. These files
are specific to each network or major oil and define how the Ruby will process
information, what features are available, as well as specific functionality.
Each application has a name. All application names end with "Pak". For
example, if the major oil is Citgo, the name of the VeriFone application is
"CitPak". If the major oil is Shell, the name of the VeriFone application is
"ShlPak".

Version Number

Each application in development is labeled with a version number. Each
version number has three parts. A typical version number will look like this:
4.00.01.
All application versions in development are put through an extensive testing
process before publishing. The basic cycle of developing software includes:
Lab Testing – After the actual coding and development a team of Engineers
test the software application in their engineering lab.
Beta Testing – After the software application has been fully tested in the
VeriFone Engineering lab, changes are made until it is ready for "beta". The
software at this time is installed at an approved beta site. The software is
then put through the test of actually being in the field. The software must run
error-free in the field for a specific period of time before it is released into
production.
Production – After the application has run error-free for a specific period of
time the software is then released into production. At this time the software is
available to all VeriFone Authorized Service Contractors (VASCs).
NOTE: It is crucial to always install the latest version of production software
into every Ruby terminal.

Registering a Site

All Ruby SuperSystem sites must be registered with our Technical Support
Team. When registering a site, the Technical Support Team-Member will ask
for the name and version number of application that was installed.
version is installed that is not the latest version in production, the site will not
be registered and you will have to reload the terminal with the most current
version.
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