HP Computer Troubleshooting And Maintenance Manual page 14

If the computer is working and Windows is responding, use these steps to perform a System
Recovery.
1. Turn off the computer.
2.
Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse.
3.
Turn on the computer.
4. From the Start screen, type r, and then select Recovery Manager. If prompted, click Yes to
allow the program to continue.
5. Under I need help immediately, click System Recovery.
6. Follow the on-screen instructions.
NOTE: If your system does not detect a recovery partition, it prompts you to insert recovery
media. Insert the disc or USB flash drive, select Yes, and then click Next to restart the computer
and run Recovery Manager from the recovery disc or USB flash drive. If using discs, insert the next
system-recovery disc when prompted.
7. When the recovery is complete, turn off the computer, reconnect all peripheral devices, and turn
the computer back on.
System Recovery at system startup
CAUTION: System Recovery deletes all data and programs you created or installed. Back up any
important data to a removable disc or USB flash drive.
If Windows is not responding, but the computer is working, follow these steps to perform a System
Recovery.
1. Turn off the computer. If necessary, press and hold the Power button until the computer turns off.
2.
Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.
3. Press the Power button to turn on the computer.
4.
As soon as you see the initial company logo screen appear, repeatedly press F11 on your
keyboard until the Windows is Loading Files message appears on the screen.
5. Under I need help immediately, click System Recovery.
6.
Follow the on-screen instructions.
7. When the recovery is complete, turn off the computer, reconnect all peripheral devices, and turn
the computer back on.
System Recovery from recovery media
CAUTION: System Recovery deletes all data and programs you created or installed. Back up any
important data to a removable disc or USB flash drive.
To create recovery media, see Creating recovery media on page 12.
10 Chapter 3 System recovery