Rebooting Your Ip Phone; Codes; Direct Voicemail Transfer; Call Pick-Up From A Different Extension - Cisco 525 End 2012 User Manual

Rebooting your IP Phone

Due to upgrades, or work on your phone you may be asked to reboot your phone. If you are asked by a technician to reboot you phone do the
following.
Step Action
1 Press the Menu Key
2 Using arrow key scroll down to Device Administration
3 Scroll down to option 4, Restart and press the select soft key.

Codes

Your Emerge service includes a variety of star feature codes which use a 2 digit number prefixed with a * (star). Each feature code maps
directly to an action on the phone system.
Below is a quick reference to our most commonly used feature codes.

Direct Voicemail Transfer

This feature allows you to send a caller directly to a user's voicemail box bypassing the user's ring cycle and instantly plays their recorded
greeting.

Press the Transfer soft key

Enter *55, followed by the voicemail extension and the # key.

Call Pick-up from a Different Extension

Directed Call Pick-up
This is a premium feature and allows you to pick up a call from any ringing phone from your own phone using the feature code *97.

Enter *97, press the "dial" soft key.

Enter the extension of the ringing phone, followed by the # key.
Group Call Pick- up
The feature allows you to pick up any ring phone in your group and can be programmed for basic, standard, and premium users. Service must be
programmed for use.

Enter *98, press the dial soft key.
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