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280CPA400S
This item is a kit that contains the following
individual items:
280PSA400, 280CP400, 280KP36IP.

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Troubleshooting

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Summary of Contents for Canon PowerShot A400

  • Page 1 280CPA400S This item is a kit that contains the following individual items: 280PSA400, 280CP400, 280KP36IP.
  • Page 364 Printer Software Guide (For Canon CP Printer Solution Disk Version 3) Windows...
  • Page 365 Contents Safety Precautions ..................3 Read This First ..................4 About the Manuals ................4 Printing Flow Diagram ...............5 Printing .......................6 Starting ZoomBrowser EX and PhotoRecord ........7 Printing with Standard Sheets or Full Size Label Sheets ....10 Printing on 8-Label Sheets ..............14 Merging Images to Print a Panorama ..........15 Printing Part of an Image (Trimming) ..........17 Adjusting Color and Brightness (Image Quality Adjustment) ............19...
  • Page 366: No Partof This Guide Maybe Reproduced, Transmitted

    • While every effort has been made to ensure that the information contained in this guide is accurate and complete, no liability can be accepted for any errors or omissions. Canon reserves the right to change the specifications of the hardware and software described herein at any time without prior notice.
  • Page 367: Read This First

    Please read before using the printer. Describes how to print using the software provided on the supplied CD-ROM (Canon CP Printer Solution Disk). This user guide Screen shots from Windows XP are used for illustration, but the procedure is the same with Windows 98 Second Edition (SE)/Windows Me/Windows 2000.
  • Page 368: Printing Flow Diagram

    Printing Flow Diagram Follow the steps outlined below to prepare the printer and install the necessary software on your computer to enable printing. Prepare the printer. Insert paper cassette and ink cassette. See the Printer User Guide. Install the necessary software and printer driver on your computer.
  • Page 369: Printing

    Printing ZoomBrowser EX and PhotoRecord are applications included on the Canon CP Printer Solution Disk. These applications make it easy to print. This section describes how to use PhotoRecord to print images displayed in ZoomBrowser EX. Before printing, verify that the printer is on, and that the printer is properly connected to your computer with a USB cable.
  • Page 370: Starting Zoombrowser Ex And Photorecord

    Double-click the [ZoomBrowser EX] icon on the desktop to start the program. If the [ZoomBrowser EX] icon does not appear on the desktop, click the [Start] menu and select [Programs] or [All Programs], followed by [Canon Utilities], [ZoomBrowser EX] and [ZoomBrowser EX]. Click [Print].
  • Page 371 Click [Layout Print]. Select an image to print and click the [Next] button at the window’s bottom right.
  • Page 372 Place a check mark beside the data you wish to include with the print (multiple selections are possible) and click [Finish]. Selecting this check mark enables you to add comments, a file name or date to printouts. To add a comment to an image, select it in ZoomBrowser EX and click [Properties].
  • Page 373: Printing With Standard Sheets Or Full Size Label Sheets

    Printing with Standard Sheets or Full Size Label Sheets Click [2 Select Printer & Album Type] and then select your printer model name from [Printer]. Next, select [Album Type] to check the print image. The print image is displayed. When you select this check box, the image is automatically adjusted to fit the album type.
  • Page 374 Click [3 Select Paper], and select the paper size and print orientation. • Clicking [Decorate Album] allows you to change image design features such as the border or background. To change the design, click the border or background you want to change. •...
  • Page 375 Click [4 Print], check print settings such as the number of copies, and then click [Print]. If you stop printing while printing is in progress, paper is ejected to the paper handling slot and a printing error may occur. This is not a malfunction, but a mechanism for protecting the print head.
  • Page 376 When printing is finished, click the on the upper right of the window to close PhotoRecord. To save the album, click [Yes]. If you don’t want to save it, click [No]. The ZoomBrowser EX screen returns after the album is saved. •...
  • Page 377: Printing On 8-Label Sheets

    Printing on 8-Label Sheets In [2 Select Printer & Album Type], select “8-Sticker Label” from [Album Type]. Select an image. To make copies of an image, right-click over the screen and select [Make Copies]. Then, input the number of copies you want to make and click [OK] to create the specified number of image copies.
  • Page 378: Merging Images To Print A Panorama

    This operation is performed using the PhotoStitch software. When you use images captured with a Canon digital camera in Stitch Assist mode, PhotoStitch determines the order and direction of the composition automatically, facilitating the composition process.
  • Page 379 Merge the images following the instructions in the guidance panel at the top of the PhotoStitch window. Instructions Save your panoramic image, and then click the to close PhotoStitch. Print the panoramic image. To print the merged images, see step 2 in Starting ZoomBrowser EX and PhotoRecord (➡...
  • Page 380: Printing Part Of An Image (Trimming)

    Printing Part of an Image (Trimming) You can select and then print a portion of an image. This is useful when you only want to print part of an image, or if the part you are most interested in is not at the center of the image.
  • Page 381 Select the area you want to print. Trimming area (The area for printing) [Clip] button • In [2 Select Printer & Album Type], when [8-Sticker Label] is selected for [Album Type], or the [Automatic Clipping] check box is selected The trimming area is set automatically, and the area aspect ratio cannot be modified or the trimming frame removed.
  • Page 382: Adjusting Color And Brightness (Image Quality Adjustment)

    Adjusting Color and Brightness (Image Quality Adjustment) After selecting the printer in [2 Select Printer & Album Type], click [Properties]. Click the [Image Adjustment] tab and adjust the color and brightness for printing. For more details, click [?] or [Help] to display [Help]. Adjust the color of print results.
  • Page 383: Appendices

    Appendices About the Print Area and Pixels Print Area The shaded area ( ) in the following diagrams indicates the maximum printable area. Note that because the print area is larger than the actual paper size, a border is trimmed from the image when it is printed. (shown in millimeters) Postcard size sheet 148.0...
  • Page 384 L size sheet 119.0 Credit card size sheet/full-size label sheet 86.0...
  • Page 385: Number Of Pixels

    Wide size sheet 200.0 Number of Pixels Total number of Effective number of Paper Type pixels (dots)* pixels (dots) × × Postcard size sheet 1232 1823 approx. 1180 1748 × × L size sheet 1100 1471 approx. 1050 1406 Credit card size sheet/ ×...
  • Page 386: Troubleshooting

    Troubleshooting This section describes how to troubleshoot problems. If the problem still exists after trying these solutions, restart your computer. If the problem still persists, uninstall the printer driver and then install it again. The printer cannot be selected. Cause : The printer driver is not installed.
  • Page 387 Printing stops while it is in progress. Cause : Power to the printer goes off while printing is in progress. Correction : Turn the printer on. Cause : The USB cable is not connected correctly. Correction : Check the USB cable to make sure it is connected correctly. Cause : A USB hub is being used for the connection.
  • Page 388 The color of an image seen on the screen is different from that seen in prints. Correction : Printers and computer displays use different color reproduction methods, and lighting conditions and display settings affect the appearance of colors on your computer’s display. However, you can adjust color using [Image Adjustment] (➡...
  • Page 389: Error Messages

    • If the error does not go away after you have tried the recommended solutions, consult your nearest Canon Customer Support Help Desk. • Use the information in this section in conjunction with the Printer User Guide.
  • Page 390 Ink cassette is empty and must be replaced. Press [Resume] to resume, or [Cancel] to stop. Cause : There is no more ink in the ink cassette. Correction : Replace the ink cassette with a new one. Ink cassette not installed. You must insert an ink cassette before printing.
  • Page 391 The paper cassette differs from the setup. Please check the paper cassette. Press [Resume] to resume, or [Cancel] to stop. Cause : The paper cassette in the printer is not suitable for the print settings. Correction : Insert the correct paper cassette. The specified Ink Cassette cannot be found.
  • Page 392 Errors where printing is canceled If any of the following messages appear, printing is canceled. After using the recommended solution to clear the error, you need to start the print job over again. Paper jammed in printer. Clear the jam as follows, then try printing again. 1.
  • Page 393 Correction : Remove paper from the paper cassette, and then make sure to load the correct amount of paper in the paper cassette. For messages caused by errors related to the operating environment of your computer, follow the messages on the screen. CDP-E © 2004 CANON INC.

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