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Bosch Carephone 62 User Manual

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Carephone 62
CRS-H62M-GB | F.01U.141.162 | V5 | 2014.09
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User Manual

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Summary of Contents for Bosch Carephone 62

  • Page 1 Carephone 62 CRS-H62M-GB | F.01U.141.162 | V5 | 2014.09 User Manual...

  • Page 3: Table Of Contents

    Take the first incoming call Device acknowledgments 4.7.1 Light signals 4.7.2 Local voice announcements from the unit 4.7.3 Error messages Installation Installation recommendations Placing the Carephone 62 Connecting the Carephone 62 5.3.1 PSTN or GSM connection 5.3.2 IP connection 5.3.3 Connection configuration Deinstallation Programming...
  • Page 4 | Table of Contents Carephone 62 6.2.2 Entering keyboard programming 6.2.3 Key functions during keyboard programming 6.2.4 Programming steps 6.2.5 Special key functions Test mode Additional Devices Wireless transmitters Wireless detectors Wired peripherals Microphone and loudspeaker connection microSD memory card 7.5.1...

  • Page 5: Safety Instructions

    230 V AC/50 Hz power outlet with a 10 A fuse. – Do not install the Carephone 62 in the proximity of DECT/ GSM telephones, TV sets, large metal objects, microwave appliances or radio telephones. This will impair the reception of signals from the wireless transmitter.

  • Page 6: Features

    The person requiring assistance activates a call by pressing a button on the Carephone 62 or by using a wireless transmitter. This action establishes a voice connection between the person requiring assistance and the call receiver.

  • Page 7: Scope Of Delivery

    Carephone 62 Kurzprogrammieranleitung Quick Programming Guide Guide de paramétrage rapide Verkorte Programmering Carephone 62 including a rechargeable backup battery Wireless transmitter (battery included), with necklace, clip and bracelet accessories Power supply unit Phone or network cable, optionally with a country-specific...

  • Page 8: Product Description

    | Product Description Carephone 62 Product Description Unit Description Red emergency call button Cancel / Action button Sign in / sign out button Daily button Emergency call button If you require help, press the red emergency call button to initiate a call.

  • Page 9: Cancel / Action Button (S Button)

    Action button: manual test call The Action button can be used to send out manual test calls. Press the button for at least 2 seconds, the Carephone 62 will send a manual test call. Step 71 must be set to setting 4. See Section 6.2.4 Programming steps, page 20.

  • Page 10: Daily Button

    | Product Description Carephone 62 Daily button The Carephone 62 has a built-in activity monitor, which ensures that an emergency call is made automatically if the daily button is not pressed within a preset period of time. The lamp on the daily button lights up when it should be pressed.

  • Page 11: Take The First Incoming Call

    Carephone 62 Product Description | en Take the first incoming call If your Carephone 62 is delivered to you unprogrammed, this special function allows you to accept the first incoming call.  Press buttons <Yellow> <Green> <Grey> together for at least two seconds.
  • Page 12 | Product Description Carephone 62 Status Description or Action Yellow Green Blue Initialization After power on. Error Error message is announced once. Press Action button to repeat. Standby normal mode Unit is in standby. Standby battery operation Standby mode with the Action button set as...

  • Page 13: Local Voice Announcements From The Unit

    Carephone 62 Product Description | en Status Description or Action Yellow Green Blue Signed in, normal mode Activity monitor is active. Press the daily Signed in, button every day. battery operation Active time frame, normal mode Press the daily button now.

  • Page 14: Error Messages

    When the external alarm input is activated. 4.7.3 Error messages Error messages are announced locally by the Carephone 62. When the Carephone 62 is in synthetic speech disabled mode, the error messages are announced by sound signals only. Voice Synthetic speech...

  • Page 15: Installation

    Placing the Carephone 62 Placing on a surface The Carephone 62 is designed for use at home. Many items of furniture are coated with a variety of paints, varnishes and plastics. The feet of the Carephone 62 may leave marks on furniture as a result of chemical processes.

  • Page 16: Connecting The Carephone 62

    Carephone 62 Wall mounting You can set the Carephone 62 to the wall either using a wall bracket that can be ordered as an accessory, or you can fix the unit directly to the wall without a bracket. The wall bracket stabilizes the Carephone 62 and makes installation easier.

  • Page 17: Ip Connection

    With a private branch exchange (PABX) there is no guarantee that a phone call will be interrupted by the emergency call. Deinstallation To switch off the Carephone 62 and the backup battery, remove the power plug from the unit. NOTICE! If you remove the power plug from your power outlet, the unit announces "power failure".

  • Page 18: Programming

    | Programming Carephone 62 Programming Before you program the Carephone 62 you must be familiar with all of the unit's functions. Programming is specifically intended for trained users. NOTICE! Correct programming of the Carephone 62 is important for the full function of the unit.

  • Page 19: Programming Procedure

    On the keyboard, enter the programming step you wish to change. The steps can be carried out in any order. Enter the new setting as required. Press C to confirm your entries. The Carephone 62 automatically goes to the next programming step or substep.

  • Page 20: Key Functions During Keyboard Programming

    0 to 9 Enter the programming data. The Carephone 62 announces the programming step’s number and current setting. Reset the Carephone 62. It will then emit a beep. All pending alarms/calls are cancelled and the Carephone 62 reboots. 6.2.4 Programming steps Programming the Carephone 62 consists of individual steps, numbered 01 to 99.
  • Page 21 When an emergency call is sent and if the call to the first call number is not successful, the Carephone 62 will try the next numbers in the sequence 11 to 10. If the last number has been dialed unsuccessfully, the unit starts with the first number again and continues until it sends an emergency call successfully.
  • Page 22 23 Waiting time for repeated emergency call An emergency call is repeated to check the arrival of staff until it is acknowledged by pressing the Action button on the Carephone 62, or the repeated call is disabled by the monitoring centre. The emergency call is repeated when the defined waiting time is exceeded.
  • Page 23 Carephone 62 to forward the current call to a new destination using a specified protocol. This step is used to allow the Carephone 62 to use the specified protocol, or to force it to use telephone protocol. This function is only possible with protocols RB2000E (target 0), CPC (target 3) and RBIP (target 9).
  • Page 24 | Programming Carephone 62 33 Speak / Listen command audible You can choose to hear the commands when the Carephone switches between speak and listen in half-duplex mode. – 0 = not audible, 1 = audible. Default value is 1.
  • Page 25 It is possible to link an alarm type to specific call numbers. Each programming step refers to a certain alarm type. – 50: wireless transmitter (emergency call with a wireless transmitter) – 51: emergency call (with the Carephone 62) – 52: fire / intrusion – 53: repeated emergency call and local confirmation –...
  • Page 26 Use settings 1 to 8 to program these three volumes. Default values are 4, 6 and 2. 63 Acoustical feedback for technical failures The Carephone 62 can be set to announce technical failures through the LED lamps and the loudspeaker, or through the LED lamps only. –...
  • Page 27 You can program the interval between automatic test calls from the Carephone 62 to the monitoring centre in days. In addition, there is a test call after power up or leaving programming mode, as well as a test call per randomization.
  • Page 28 0 = off, 1 = on. Default value is 0. 75 Individual PIN code The Carephone 62 is delivered with the factory setting 246810 for the PIN code. It is recommended not to change this code. If you need to change this code, take care to write it down to find it easily.
  • Page 29 Registered wireless transmitters can be programmed to trigger different alarm functions, e.g. a fire alarm. First, register the wireless transmitters on the Carephone 62: refer to programming steps 90-99. To assign a function to the wireless transmitter 91, select programming step 81.
  • Page 30 | Programming Carephone 62 You have also access to extended programming features: In steps 121, 122, etc, select the activation start and end time for each RF detector, in steps of 15 minutes. In steps 201, 202, etc, select the custom alarm type for each RF detector.

  • Page 31: Special Key Functions

    Up to 10 wireless transmitters or detectors can be registered directly on the keyboard with a code number contained in the transmitter itself. These code numbers must be stored in the Carephone 62. To register a wireless transmitter: Select programming step 91.
  • Page 32 & time are valid. There is no need to confirm with C. – The Carephone 62 plays a sound when the input is valid or announces "failure" if it is incorrect. If it is incorrect, type it again.

  • Page 33: Test Mode

    Carephone 62 Programming | en NOTICE! If your Carephone 62 is reset or experiences a power down, the date and time are reset to the default value 270520091830. In this case, the following functions are disabled: – activity monitor in setting 99 (see step 40) –...

  • Page 34: Additional Devices

    Carephone 62 Additional Devices Wireless transmitters The wireless transmitter that is supplied with the Carephone 62 is designed to make emergency calls and allows you to move around your home within radio range. Always carry the wireless transmitter with you when you are at home.

  • Page 35: Wired Peripherals

    Additional Devices | en Wired peripherals A socket to connect an external input is provided on the back of the Carephone 62. The relay output and an external device are connected using a cord with an RJ45 plug. NOTICE! Before you install and connect an external wired device, disconnect the Carephone 62 from the telephone line and power supply.

  • Page 36: Microphone And Loudspeaker Connection

    Fasten the cables into the channels on the battery pack cover. microSD memory card The Carephone 62 can be equipped with a microSD memory card to perform a fast and easy programming. First, install the microSD memory card.

  • Page 37: Installing The Microsd Memory Card

    When inserting or removing the microSD memory card, make sure that the power supply unit is disconnected from the socket on the back of the Carephone 62. See Section 5.3.1 PSTN connection, page 16, socket number 2. Remove the plug of the power supply unit from the socket on the Carephone 62.
  • Page 38 When you are finished and wish to remove the microSD memory card, remove the plug of the power supply unit from the socket on the Carephone 62. To disengage it from the slot, simply push on the end of the microSD memory card and gently pull it out.

  • Page 39: Programming With The Microsd Memory Card

    NOTICE! Before programming with the microSD memory card, make sure that the Carephone 62 is connected to the mains with the power supply unit. Press the key combination of your choice and the unit will perform the function associated to it.
  • Page 40 | Additional Devices Carephone 62 Write settings from the Carephone 62 to the microSD memory card: Function Press together for at least 2 seconds: Write factory settings P, D and 1 Write user settings P, D and 2 Write the event history: the last...

  • Page 41: Emergency Call To A Monitoring Centre

    Operation Emergency Call to a Monitoring Centre How the emergency call is processed at the monitoring centre Initiate an emergency call with the Carephone 62 or the wireless transmitter. The emergency call is sent. An operator at the monitoring centre takes your call.
  • Page 42 8 & 0 Cancel the repeated call function for the call by pressing 8 then 0. Reject the call and terminate. The Carephone 62 dials the next number on the list. Remote activation of the relay output, only when programming step 72 is set to 6, see Section 6.2.4 Programming steps, page 20.

  • Page 43: Taking Phone Calls

    Carephone 62 Operation | en Taking Phone Calls The Carephone 62 can be programmed so that you can take phone calls using the emergency call button on the unit or using the wireless transmitter. The programming step 61 must not be set to 0.

  • Page 44: Battery Disposal

    – Regularly check the cords for damage. Cleaning – Regularly clean the surface of the Carephone 62 with a soft cloth. If required, dampen the cloth lightly with a pH- neutral cleaning product. – Do not spray cleaning product onto the unit housing.

  • Page 45: Replacing The Backup Battery

    Carephone 62 Maintenance | en Replacing the backup battery The backup battery of the Carephone 62 has a limited operating life and should be replaced after 3 years. To replace the battery: Disconnect the power cord from the unit. Disconnect the plug of the backup battery from the Carephone.
  • Page 46 | Maintenance Carephone 62 Open the battery pack cover. Lever off the battery with a screwdriver and release it from the two braces. Pull it out gently from its location. F.01U.141.162 | V5 | 2014.09 User Manual Bosch Security Systems...
  • Page 47 Carephone 62 Maintenance | en Place the new battery with one brace engaged. Push the side of the new battery over the other brace until it is clipped. Push on the end of the new battery to place it precisely into its location.
  • Page 48 | Maintenance Carephone 62 Connect the plug of the backup battery into the socket. The plug can be reversed. 10. Close the battery pack cover. NOTICE! In order to reach the maximum battery capacity, the battery has to be discharged and re-charged 2 to 3 times before first use.
  • Page 49 Carephone 62 | en Appendix Technical specifications Dimensions (H x W x D) 55 x 160 x 230 mm Weight approximately 0.7 kg Permissible temperature operation: +5°C to +40°C storage: - 20°C to +60 °C Humidity Switched-mode power Adapter 230 V primary, 7.5 V secondary...
  • Page 50 | Carephone 62 Programmable call 10 call numbers with up to 22 digits and numbers freely assignable to any type of trigger group. Volume settings 8 levels Voice message Recordable Hands-free range > 5 m Available languages German, Dutch, French, English, Spanish...
  • Page 51 Conformity All connected parts must meet the electric strength of TNV3, EN 60950. The Carephone 62 is designed for operation on the public analog telephone network and ethernet network. The wireless transmitter that is supplied with the unit uses the frequency specially reserved for social alarm calls in Europe.
  • Page 52 | Carephone 62 This page is left intentionally blank. F.01U.141.162 | V5 | 2014.09 User Manual Bosch Security Systems...
  • Page 53 Carephone 62 | en Drilling template The drilling template can be used if this document is printed to the correct scale: DIN A5 (148 x 210 mm). Bosch Security Systems User Manual F.01U.141.162 | V5 | 2014.09...
  • Page 54 | Carephone 62 This page is left intentionally blank. F.01U.141.162 | V5 | 2014.09 User Manual Bosch Security Systems...
  • Page 55 Carephone 62 | en This page is left intentionally blank. Bosch Security Systems User Manual F.01U.141.162 | V5 | 2014.09...
  • Page 56 | Carephone 62 Programming tables F.01U.141.162 | V5 | 2014.09 User Manual Bosch Security Systems...
  • Page 57 Carephone 62 | en Bosch Security Systems User Manual F.01U.141.162 | V5 | 2014.09...
  • Page 58 | Carephone 62 This page is left intentionally blank. F.01U.141.162 | V5 | 2014.09 User Manual Bosch Security Systems...
  • Page 59 Assign input 28 Registering wireless transmitters 31 Assigning wireless transmitters 29 Remote programming 32 Automatic test call interval 27 Reset the Carephone 62 31 Call back waiting time 22 Service call 9 Call forwarding 23 Set date and time 32...
  • Page 60 Bosch Security Systems Robert-Bosch-Ring 5 85630 Grasbrunn Germany www.boschsecurity.com © Bosch Security Systems, 2014...

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