TP-Link NC200 User Manual

TP-Link NC200 User Manual

Cloud camera, 300mbps wi-fi
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NC200
Cloud Camera, 300Mbps Wi-Fi
REV1.0.1
1910011071

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Summary of Contents for TP-Link NC200

  • Page 1 NC200 Cloud Camera, 300Mbps Wi-Fi REV1.0.1 1910011071...
  • Page 2 Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD.
  • Page 3: Fcc Statement

    FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 4: Industry Canada Statement

    Canadian Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2)This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 5: Safety Information

    ●清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。 ●注意防潮,請勿將水或其他液體潑灑到本產品上。 ●插槽與開口供通風使用,以確保本產品的操作可靠並防止過熱,請勿堵塞或覆蓋開口。 ●請勿將本產品置放於靠近熱源的地方。除非有正常的通風,否則不可放在密閉位置中。 ●請不要私自打開機殼,不要嘗試自行維修本產品,請由授權的專業人士進行此項工作。 Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України. Safety Information When product has power button, the power button is one of the way to shut off the product; ...
  • Page 6: Declaration Of Conformity

    TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: Cloud Camera, 300Mbps Wi-Fi Model No.: NC200 Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope of Council Directives:...
  • Page 7: Table Of Contents

    NC200 Cloud Camera, 300Mbps Wi-Fi CONTENTS Chapter 1 About this Guide ..................2 Conventions ........................2 Overview of This Guide ....................2 Chapter 2 Introduction .................... 3 Overview ........................3 Main Features ........................ 3 Appearance Description ....................4 2.3.1 Front Panel ......................4 2.3.2...
  • Page 8: Chapter 1 About This Guide

    300Mbps Wi-Fi. Please read this guide carefully before operation. 1.1 Conventions In this Guide the following conventions are used: The camera or NC200 mentioned in this Guide stands for NC200 Cloud Camera, 300Mbps  Wi-Fi without any explanation. Bold font indicates a button, a toolbar icon, menu or menu item.
  • Page 9: Chapter 2 Introduction

    Thanks for choosing the NC200 Cloud Camera, 300Mbps Wi-Fi! 2.1 Overview NC200 is a versatile solution for home & office monitoring to keep an eye on your home, kids or workplace; whatever it is that you care for most. NC200 has a complete system with a built-in CPU and web server that transmits high quality video images, which can fully meet the need of your small office or home’s security and surveillance.
  • Page 10: Appearance Description

    NC200 Cloud Camera, 300Mbps Wi-Fi 2.3 Appearance Description 2.3.1 Front Panel Microphone System LED Figure 2-1 Front Panel Microphone: The camera has a built-in internal microphone. This microphone is hidden in  the pinhole located on the front panel. System LED: ...
  • Page 11: Rear Panel

    NC200 Cloud Camera, 300Mbps Wi-Fi 2.3.2 Rear Panel ETHERNET Port Power Jack WPS LED WPS/RESET Button Figure 2-2 Rear Panel  WPS LED: Status Indication The camera starts booting up. Flashing Green The camera is connecting to a network by WPS function. This process will last in the first 2 minutes.
  • Page 12: Mount The Camera

    NC200 Cloud Camera, 300Mbps Wi-Fi Used as RESET button:  With the camera powered on, press and hold the WPS/RESET button (more than 5 seconds) until both the System LED and WPS LED turn off. Then release the button and wait the camera to reset to its factory default settings.
  • Page 13 NC200 Cloud Camera, 300Mbps Wi-Fi Drill two mounting holes and fix the Put the base cover and camera head back. mounting base.
  • Page 14: Chapter 3 Managing The Camera

    NC200 Cloud Camera, 300Mbps Wi-Fi Chapter 3 Managing the Camera The camera’s built-in web management page is designed to allow you to easily access and configure your camera. Use the management IP address of the camera to log in to the camera. You can find the IP address in two ways: Run the Setup Wizard.
  • Page 15: Live View

    NC200 Cloud Camera, 300Mbps Wi-Fi  Note: If the installed plugin doesn't work, set your browser security settings to allow plugins. Here we take the settings for IE browser as an example. Go to "Tools→Internet Options→Security". Click "Internet→Custom Level", find the item "Download signed ActiveX controls" and check Prompt.
  • Page 16 NC200 Cloud Camera, 300Mbps Wi-Fi Symbols Meaning Note The image file will be saved in JPG or BMP Click to capture a still format in your local computer. The file is named image shot by the camera. as image-yyyy-mm-dd-hh-mm-ss.jpg. You can select a save path and rename the image file.
  • Page 17: Basic

    NC200 Cloud Camera, 300Mbps Wi-Fi Drag the slider to adjust the size of the current The maximum zoom ratio is 4 times. image. Mute off. You can hear the current sound Click and it will become camera. Mute current sound by the camera is...
  • Page 18 NC200 Cloud Camera, 300Mbps Wi-Fi camera’s settings such as wireless connection settings here. All the information is read-only.
  • Page 19: Basic → Network

    NC200 Cloud Camera, 300Mbps Wi-Fi 3.3.2 Basic → Network On this page, you can configure your camera’s IP address which is used to access and configure the camera. Dynamic IP: Select this option when a DHCP server is installed on the network to issue IP ...
  • Page 20: Basic → Wireless Connection

    NC200 Cloud Camera, 300Mbps Wi-Fi Click Save to save and enable the settings. 3.3.3 Basic → Wireless Connection The camera’s wireless function is enabled by default. This function helps to connect your camera to a wireless network wirelessly. If you don’t want to use this function, just select the Disable option.
  • Page 21 NC200 Cloud Camera, 300Mbps Wi-Fi You can select Show password to display what you’ve entered. A pop-up screen will prompt you for the network modification. Click Change to continue. Click OK on the pop–up screen to finish wireless connection procedure.
  • Page 22: Basic → Cloud Settings

    TP-LINK Cloud account and then add your camera to it.  Note: To add a camera to TP-LINK Cloud account or to sign up for a TP-LINK Cloud account, make sure that the camera is connected to the Internet. Add Your Camera to TP-LINK Cloud Account If you already have a TP-LINK Cloud account, to add your camera to your account, just enter the TP-LINK Cloud account and password, and then click Register.
  • Page 23: Basic → Led

    Confirm Password: Enter the password again to confirm it.  Click Sign up to sign up for a TP-LINK Cloud account. After signing up successfully, you can add your camera to this account. Click Back if you don’t want to sign up.
  • Page 24: Advanced → Status

    NC200 Cloud Camera, 300Mbps Wi-Fi Connection, Wireless Extender, Cloud Setting, DDNS, Video, Motion Detection, Notification Sending, and LED. 3.4.1 Advanced → Status Refer to 3.3.1 Basic → Status. 3.4.2 Advanced → Network On this page, you can configure your network settings.
  • Page 25 NC200 Cloud Camera, 300Mbps Wi-Fi IP Address On this page, you can configure your camera’s IP address which is used to access and configure the camera. Dynamic IP: Select this option when a DHCP server is installed on the network to issue IP ...
  • Page 26 NC200 Cloud Camera, 300Mbps Wi-Fi Static IP: Select this option when a static or fixed IP address is obtained for the camera. A  static IP address will ease your access to the camera in the future. Add your camera’s static IP information to your router to avoid IP conflicts.
  • Page 27 NC200 Cloud Camera, 300Mbps Wi-Fi PPPoE: To enable or disable the PPPoE service here.  Status: Displays the PPPoE connection status.  Username: Enter the username for PPPoE service provided by your ISP.  Password: Enter the password for PPPoE service provided by your ISP.
  • Page 28: Advanced → Wireless Connection

    NC200 Cloud Camera, 300Mbps Wi-Fi Bonjour Bonjour, also known as zero-configuration networking, enables automatic discovery of computers, devices, and services on IP networks. Bonjour uses industry standard IP protocols to allow devices to automatically discover each other without the need to enter IP addresses or configure DNS servers.
  • Page 29 NC200 Cloud Camera, 300Mbps Wi-Fi Select Enable to enable your camera’s wireless function. Click Manually, and you will see the following screen. In the Wireless Network Name field, enter the name of the wireless network to which your camera is ready to connect.
  • Page 30: Advanced → Wireless Extender

    NC200 Cloud Camera, 300Mbps Wi-Fi wireless network. Click Connect and a screen will pop up. Click Change on the pop-up screen. Click OK on the pop–up screen to finish wireless connection procedure. To start using camera wirelessly, unplug its Ethernet cable.
  • Page 31: Advanced → Cloud Settings

    NC200 Cloud Camera, 300Mbps Wi-Fi Max Clients: Set the maximum number of clients that are allowed to connect to the extended  network. Click Save to save and enable the settings. 3.4.5 Advanced → Cloud Settings Refer to 3.3.4 Basic → Cloud Settings.
  • Page 32: Advanced → Video

    NC200 Cloud Camera, 300Mbps Wi-Fi (www.noip.com), DynDNS (www.dyn.com), and Comexe (www.comexe.cn).  Note: If you have not registered for any of the listed DDNS servers, please select one and click Go to register…and follow the instructions provided on the official website to register.
  • Page 33: Advanced → Motion Detection

    NC200 Cloud Camera, 300Mbps Wi-Fi Time Stamp: If enabled, the current time of your camera, which can be set on System →  Date/Time page, will be displayed on the top right corner of the live view screen. With this feature enabled, you can find out the exact time of the snapshot or record easily.
  • Page 34: Advanced → Notification Sending

    NC200 Cloud Camera, 300Mbps Wi-Fi Motion Detection: To enable or disable the motion detection function here.  Sensitivity: Specify the level of difference between two sequential images that would indicate  motion. Select one of the three levels of sensitivity from the drop-down list: High, Medium, and Low.
  • Page 35 NC200 Cloud Camera, 300Mbps Wi-Fi Select FTP, you can configure your camera to send snapshots to a specified FTP sever on the following screen: FTP Server/ Port: Enter the IP or the domain (IP/domain without prefix ftp://) and the port of ...
  • Page 36 NC200 Cloud Camera, 300Mbps Wi-Fi Enter an IP address or domain of your FTP server, e.g. 192.168.1.168 Remain the FTP port number as the default value: 21. Enter your username to log in to the FTP server, e.g. test. Enter your password to log in to the FTP server.
  • Page 37 NC200 Cloud Camera, 300Mbps Wi-Fi E-mail Select E-mail, you can configure your camera to send snapshots to a specified E-mail address on the following screen. Recipient E-mail Address: Enter the receiver’s E-mail address that the notification E-mail  will be sent to. Click Add recipient to add receiver’s E-mail addresses. You can specify up to four recipient E-mail addresses.
  • Page 38 For example, if you want to use Gmail with TLS for E-mail notifications, follow the steps below: Enter the receiver’s E-mail address in Recipient E-mail Address, e.g. test@tp-link.com. Enter smtp.gmail.com in SMTP server. Enter your Gmail E-mail address in Sender E-mail Address, e.g. test@gmail.com Enter the password required to access the SMTP server.
  • Page 39: Advanced → Led

    NC200 Cloud Camera, 300Mbps Wi-Fi If the settings are tested incorrect, you will see the following screen. Click OK. Please check your network and E-mail settings and try again later. 3.4.10 Advanced → LED Refer to 3.3.5 Basic → LED.
  • Page 40 NC200 Cloud Camera, 300Mbps Wi-Fi are allowed to access to your camera. Username: Displays the name of user account.  User Group: Displays the group the user account is in. Different user group has different  limits of authority. admin: Admin group has all authority of configuration. It can only have one account: ...
  • Page 41 NC200 Cloud Camera, 300Mbps Wi-Fi Enter a password for your new account. The password should contain 5~20 characters. Enter the password again to confirm it. Click Save to save and enable the settings. Change Password You can change the password of all the accounts here.
  • Page 42: Date/Time

    NC200 Cloud Camera, 300Mbps Wi-Fi You can delete a user account except admin here. Select one in the list and click Delete. 3.5.2 Date/Time On this page, you can configure the settings of the internal system clocks for your camera.
  • Page 43: Management

    NC200 Cloud Camera, 300Mbps Wi-Fi NTP Server: You can either enter a domain name of the NTP server or select one which  will be filled in automatically from the drop-down list. Set NTP Server from Dynamic IP: You can use the NTP server applied in the DHCP ...
  • Page 44 NC200 Cloud Camera, 300Mbps Wi-Fi Reboot: Click Reboot and then click Reboot on the pop-up screen to confirm. Rebooting will  not change the camera’s setting. After rebooting, you need to log in to this page again. Backup: Click Backup and follow the instructions on the browser to save the setting data file ...
  • Page 45: System Log

    NC200 Cloud Camera, 300Mbps Wi-Fi Click Browse to locate the latest downloaded software. Click Upgrade to update the camera’s software to the latest version. Wait for the uploading process to complete, and the camera will reboot automatically.  Note: 1. We recommend you to use a wired connection for your camera and PC when upgrading firmware.
  • Page 46 NC200 Cloud Camera, 300Mbps Wi-Fi Time: Displays the time when the log event occurs. The log can get the correct time after you  configure on the Date/Time page. (go to Advanced → Date/Time) Module: Displays the module to which the log information belongs. You can specify the ...
  • Page 47: Appendix A: Specifications

    NC200 Cloud Camera, 300Mbps Wi-Fi Appendix A: Specifications SYSTEM Image Sensor 1/4’’ Progressive scan CMOS sensor Resolution 0.3 Megapixel (640*480) Lens F: 2.8, f: 3.85mm Viewing Angle FOV=64° Digital Zoom 4x Digital Video/Image Video Compression MJPEG Max: 20 fps at 640*480 (VGA) Frame Rate &...
  • Page 48 NC200 Cloud Camera, 300Mbps Wi-Fi TCP, UDP Security Multiple password-protected user levels Wireless Wireless Data Rate IEEE 802.11b/g/n, Up to 300Mbps Frequency 2.4-2.4835GHz Wireless Encryption WEP, WPA/WPA2, WPA-PSK/WPA2-PSK Minimum System Requirements Microsoft Internet Explorer 7 or higher Firefox 4.0 or higher Supported Browser Safari 4.0 or higher...
  • Page 49: Appendix B: Troubleshooting

    NC200 Cloud Camera, 300Mbps Wi-Fi Appendix B: Troubleshooting Question Answer or Resolution Features The maximum number of users is limited to 13. However, it also depends on the total bandwidth accessed to this camera from The maximum number of clients. The actual number of connected clients varies by...
  • Page 50 NC200 Cloud Camera, 300Mbps Wi-Fi router check user’s manual of router and turn on UPnP function. Maybe UPnP function of NAT router is not compatible to the IP  camera. Please contact your dealer to get the approval routers list.
  • Page 51 NC200 Cloud Camera, 300Mbps Wi-Fi account that is authorized to install applications. Network congestion may prevent the Image screen from  appearing quickly. You may choose lower resolution to reduce the required bandwidth. Might be caused from the firewall protection. Check the ...

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